Yes. All was wonderful part from one thing. I'm a single mom on disability and I never get to go anywhere or do anything and my friend gave me some money to go take my son to a concert of his favorite band because he does all the housework and never asks for anything. We drove up from Bakersfield because we had to drive to a venue that allows 18+. I booked through Hotels.com and I'm sure it was in the fine print which no one reads but PLEASE PUT A NOTICE BIG THAT YOU ARE GOING TO HOLD 150 DOLLARS ! We almost did not have enough gas to get home and it caused me SO MUCH STRESS! I won't even gross you out what it did to my body but to say I'm angry is an understatement! THEN YOU HOLD IT! You say it's the bank but I know that money is in your coffers collecting interest and I hope someone sues the hotels right out from under you one day!! I'm sure you are going to tell yourself it's standard practice but it's unreasonable to hold it for 3-5 business days it's SO SO SO wrong to do to people who are struggling financially, which who isn't right now? The terrible thing is, is just like all corporates, you have enough customers to pay your stupid fees and hold up their money, or they have a credit card which again is not usually struggling people. So I guess maybe you just don't want the 'useless eaters' staying at your establishment. If you are going to keep this practice, I hope you at least post it where people booking can easily see and not be caught off guard by your 'policies'!
Yes. All was wonderful part from one thing. I'm a single mom on disability and I never get to go anywhere or do anything and my friend gave me some money to go take my son to a concert of his favorite band because he does all the housework and never asks for anything. We drove up from Bakersfield because we had to drive to a venue that allows 18+. I booked through Hotels.com and I'm sure it was in the fine print which no one reads but PLEASE PUT A NOTICE BIG THAT YOU ARE GOING TO HOLD 150 DOLLARS ! We almost did not have enough gas to get home and it caused me SO MUCH STRESS! I won't even gross you out what it did to my body but to say I'm angry is an understatement! THEN YOU HOLD IT! You say it's the bank but I know that money is in your coffers collecting interest and I hope someone sues the hotels right out from under you one day!! I'm sure you are going to tell yourself it's standard practice but it's unreasonable to hold it for 3-5 business days it's SO SO SO wrong to do to people who are struggling financially, which who isn't right now? The terrible thing is, is just like all corporates, you have enough customers to pay your stupid fees and hold up their money, or they have a credit card which again is not usually struggling people. So I guess maybe you just don't want the 'useless eaters' staying at your establishment. If you are going to keep this practice, I hope you at least post it where people booking can easily see and not be caught off guard by your 'policies'!