Triver Florencia

1. Extremely rude staff at the entrance: Due to my schedule, I arrived at the hostel after 7 PM. The guard at the entrance was extremely rude. From the moment I rang the doorbell to enter, he seemed irritated. He couldn’t find my reservation and started questioning me in a confrontational manner, almost telling me to leave. I had to show my reservation confirmation from Hotels.com and argue for quite some time before he finally contacted another staff member and proceeded with the check-in. Even then, there was no apology. I understand this is a budget hostel, but I don’t think customers should be treated this way. Later that evening, when I returned after dinner, the key card attached to my key didn’t work, so I had to ring the doorbell again. The same guard showed clear annoyance toward me once more. I honestly don’t know what I did wrong, or if he simply felt comfortable treating me this way because I’m Asian, but the whole experience was extremely unpleasant. 2. Dirty bedding with a large yellow stain: After returning from dinner and getting into bed, I noticed a large yellow stain on the sheet. It was quite disgusting. I immediately contacted the hostel through their contact number, but I never received a response until the next morning. The only compensation offered was a one-hour late check-out. I had to sleep while trying to avoid the stained area, which made the night very uncomfortable and affected my plans the next day.

We arrived late and the security guard helped us enter the hotel and check in quickly which was appreciated so late at night. Additionally the cleaning staff was very helpful when we had a question. The water got hot quickly which was nice and the room had everything we needed!! Great location, near everything!!

Better sound proofing to stop the noise from outside the room

Great spot!

Everything was excellent. Good staff , Security, WiFi , rooms , bed , location . Everything was satisfactory