Extended Stay America Suites - San Diego - Sorrento Mesa

Staff was nice but gave us a coffee maker that didn’t. Asked for another the following morning that one didn’t work either. Floor was sticky and some of the towels were stained.

Quite large number of long term stay guests which ... feel not safe somewhat.

2 Night, 3 Day stay... wasn't able to get plates until the morning of checkout because they ran out. I was able to get utensils for my bagels and just ate it on a paper towel. Breakfast offered: coffee, hot water for instant coffee and/or individual packed oatmeal, muffins, and breakfast bar. Room seemed clean except for the tub where there were rust stains from the faucet area. Linens and towels looked clean and smelled fresh.

The staff was very nice but the facility was run in need of repair and lacked any sign of maintenance. Shower Rod falling off the fall. Bathroom fan pulled part way from the ceiling. Bathtub surface about 40% pealed off. Damaged bathroom door, both sides. Table top bad a burned area that was previously poorly repaired. Both stair well lights were burned out. The grounds were very dirty. Room was clean but need major repairs Wire closet shelves pulled from the wall. Good location for my needs, office stall were nice.

The fridge was turned off when I arrived. Since it was off, it smelled pretty bad. When the fridge was turned back on, it didn’t smell as bad but it’s still should have been maintained clean. The room was clean the restroom I hoped was cleaner. The staffs were super friendly.