When we got there, it was 10 o'clock at night. I had one sick baby and my toddler with me. The room was so small we couldn't fit our stroller or the packing and play in it. they put us on the third floor, which had a whole bunch of garbage cans and debris blocking the walkway so I couldn't barely get down without moving anything out of the way when I finally got to the room. It was so small. There's no way that we were gonna stay there. Also that property looks nothing like it did online. It looks like somebody had taken pictures right after it was remodeled and never maintained it. The outside was dirty full of people that appeared to be on drugs. I had booked through hotels.com and purchased their insurance the hotel manager I think her name is Gina was phenomenal and tried to give me all of my money back but hotels.com refused to even though we were only there on property for five minutes and checked out and had to book another property somewhere else.
When we got there, it was 10 o'clock at night. I had one sick baby and my toddler with me. The room was so small we couldn't fit our stroller or the packing and play in it. they put us on the third floor, which had a whole bunch of garbage cans and debris blocking the walkway so I couldn't barely get down without moving anything out of the way when I finally got to the room. It was so small. There's no way that we were gonna stay there. Also that property looks nothing like it did online. It looks like somebody had taken pictures right after it was remodeled and never maintained it. The outside was dirty full of people that appeared to be on drugs. I had booked through hotels.com and purchased their insurance the hotel manager I think her name is Gina was phenomenal and tried to give me all of my money back but hotels.com refused to even though we were only there on property for five minutes and checked out and had to book another property somewhere else.