Petite Auberge

It’s an old hotel, worn around the edges, which is part of the charm. Loved having sparkly water, coffee and tea at all hours. Bed was super comfortable. A few street noises but nothing too bad. We had a fireplace room but unfortunately it was the hottest week of the year in SF so we didn’t get to enjoy the ambiance. No A/C but the windows actually open so it was fine. Will stay again!

Property has potential but needs a lot of improvement. Bed was uncomfortable and furniture is pretty worn out. We had our room next to the elevator so it was loud and disturbing. Having to go to the other property also gets a little annoying. But I must say the staff there is great. They are what made the stay worthwhile. They were attentive and accommodating. Had good tips for getting around the area.

no heat and they tried to tell me to wait and it would come on and finally they had to admit there was not heat!

This hotel, though nice, is a bit frayed around the edges: its wallpaper is somewhat old and difficult to clean, and the window edges need painting. Some of the furniture is in poor condition. It is at the top of a hill and has several entrance steps to the hotel itself. A cable car can take you up the hill, on a schedule. The Petite Auberge is part of a two-part hotel: the White Swan sister hotel is the other part which has a more full-time desk clerk who usually tries to service both parts.) Hot water was not available when I was there. The joint hotel does provide breakfast but not the depicted French croissants--bear claws, yes. Access to the hotel is by key card once you get one. The area around the hotel is nice, being near San Francisco's main square.

Overall, I would stay here again. The price was fantastic for everything included and the staff is so kind. I just wish I would have known the hotel did not have central air before hand. Thank goodness we brought travel fans.

Wonderful time! Except we had to move hotels to their sister property. The petit auberge had a heating problem and no heat was coming to the bottom floor. They brought us a heater and it was broken. Also the window had been left open by the cleaners. I am glad I asked to move bc our replacement room in the White Swan was beautiful. The petites furniture was old and our bed frame had broken spokes. The pillows and beds were not luxurious. Many of the older pieces should be updated. In the white swan there was the same character of a European inn but it felt cleaner and newer. The staff was excellent and the neighborhood/price perfect!

Wonderful boutique hotel. Cozy room as if you were staying at a friend's place. Old world charm and we loved the vintage elevator! Complimentary wine and nibbles daily that encouraged guests to mingle with such a terrific host! We also enjoyed the daily substantial continental breakfast and 24 hour access to coffee, tea and cold drinks. Located in a convenient location, just two blocks from the cable car and bus route. Would definitely stay again!

This was a very nice stay, and we loved our room. We had a fireplace suite end unit (given to us as a free upgrade), and they put our friends in the room next door. It was quiet and very comfortable. The staff were very friendly and accommodating, really going out of their way to make sure we were comfortable and happy. The rooms don’t have fridges or microwaves, but there are plenty of places to get food nearby. The lounge area downstairs is very comfortable, and the wine and snacks in the evening were a really nice touch. We didn’t have the breakfast. We would definitely stay here again.

Difficult to use ancient elevator. No heat cintrol. Bed was too soft.

No heat Said it came on afer dark but my room never got warm

This hotel, though nice, is a bit frayed around the edges: its wallpaper is somewhat old and difficult to clean, and the window edges need painting. Some of the furniture is in poor condition. It is at the top of a hill and has several entrance steps to the hotel itself. A cable car can take you up the hill, on a schedule. The Petite Auberge is part of a two-part hotel: the White Swan sister hotel is the other part which has a more full-time desk clerk who usually tries to service both parts.) Hot water was not available when I was there. The joint hotel does provide breakfast but not the depicted French croissants--bear claws, yes. Access to the hotel is by key card once you get one. The area around the hotel is nice, being near San Francisco's main square.

Terrible Stay! The actual condition of the room was nothing like the photos; it was very dark and stifling. There were two bugs in the bathroom, and the towels were torn and old. When we tried to address the problem, the staff were unresponsive. I do not recommend this hotel.

The property was certainly unique. Very authentic French feel. Old furniture, quirky bathrooms, etc. The downside - the rooms were very tired and didn’t smell great. Whole place needs a refurb and a good clean. However, the shower was hot and the bed was super comfortable so for a short break it was fine. Staff were friendly. Breakfast was all carbs.

This charming, cozy hotel could use a little freshening up. Otherwise a pleasant stay.

The staff were all lovely and the room was clean and pretty. The bed could have been a bit firmer, but we slept well, most nights. The plumbing was extra loud when our neighbors took a shower at one in the morning. But otherwise we couldn't hear the neighbors at all. The breakfast is pretty basic - good oatmeal and pastries, hard boiled eggs, and toast. But not what you'd expect at most American "bed and breakfasts".

Quaint property but needs a refresh. Was quite noisy with street traffic and the really creaky floors above, and our room was right by the stairs so we got everyone thumping up and down. Staff were happy to answer questions but didn’t get the feeling they cared too much.

The stay was generally okay, but the bed was overly soft, the carpet was sticky to the touch, and there was a strong musty, damp smell in the room.

Room was spotless, well maintained, well sorted amenities. Only problem was that the orange juice over the spand of our stay started to tatse fermented and expired like they kept using the same orange juice or kept adding to the same jug. Other than that, everything was wonderful!

The room and bathroom were dirty. A filthy sock, left by a previous occupant, was under the bed The shower had a dark line of dirt and mold around its base. Window shades were either damaged or broken. In addition, the walls were thin and when an alarm clock rang at 5 am in the next room and didn’t stop for 20 minutes, it woke me up.

Great little hotel near Union Square. The rooms were a little old and worn, but everything was clean, including the bathroom. The hotel also had a good amount of common areas. They also have coffee and tea 24/7 and it was decent quality.

It’s an old hotel, worn around the edges, which is part of the charm. Loved having sparkly water, coffee and tea at all hours. Bed was super comfortable. A few street noises but nothing too bad. We had a fireplace room but unfortunately it was the hottest week of the year in SF so we didn’t get to enjoy the ambiance. No A/C but the windows actually open so it was fine. Will stay again!

Property has potential but needs a lot of improvement. Bed was uncomfortable and furniture is pretty worn out. We had our room next to the elevator so it was loud and disturbing. Having to go to the other property also gets a little annoying. But I must say the staff there is great. They are what made the stay worthwhile. They were attentive and accommodating. Had good tips for getting around the area.

It was good, but the room was the smallest room I’ve ever stayed in.

Very welcoming, staff is wonderful, it's like being in your own home! Loved staying here! Walls are thin and if someone is above you, you can hear them walk, drop things, etc.

The shower faucet didn’t work and I almost couldn’t take a shower. I did not have a patio or access like the room described. I loved the fireplace but the room was too hot to sleep in when the fireplace was off and the thermostat was low. I was give a half bottle of sparkling wine, warm with no ice bucket and no frig in the room. The room was cozy and sweet but I definitely expected more.

This was a very nice stay, and we loved our room. We had a fireplace suite end unit (given to us as a free upgrade), and they put our friends in the room next door. It was quiet and very comfortable. The staff were very friendly and accommodating, really going out of their way to make sure we were comfortable and happy. The rooms don’t have fridges or microwaves, but there are plenty of places to get food nearby. The lounge area downstairs is very comfortable, and the wine and snacks in the evening were a really nice touch. We didn’t have the breakfast. We would definitely stay here again.

This is a unique property. Clean, friendly, central San Francisco location. Classy, eclectic, vintage decor with modest continental breakfast and evening wine hour (in neighboring White Swan property). But it is "Petite". Rooms are very small. Bath is even smaller than "tiny". Stairs are very steep but the circa 1915 elevator worked flawlessly. Walls are thin...if you have noisy folks next door, you can almost join the conversation. The location is central San Francisco. You can walk to Union Square if the cable car worthy hills don't bother you. Otherwise, you can catch the cable cars two blocks away. If you bring your sense of adventure, you will have a nice stay.

Bed was badly in need of replacement. Floors were squeaky and loud in the room and you could hear people upstairs and their floors squeaking as well. Was not able to sleep from the loud noises all around. Also, false adverstisement showing big spacious rooms but when we got there the room was small and looked nothing like in the pictures at all. I feel ripped off. Would not reccommend to any friends or family.

Adorable and unique hotel! We only stayed one night but the location is perfect, the staff is beyond friendly and helpful, and there is so much charm! We had a small room so I’m not sure how sustainable it would have been long term but it worked for our stay. The breakfast included was a great bonus. The decor and boutique feeling were so special. Would love to stay again!

Wine hour and snacks were perfect before watching a show. Great breakfast and area for sitting and relaxing. Room near street close to garbage cans and noisy at night and early in the morning.

Property has potential but needs a lot of improvement. Bed was uncomfortable and furniture is pretty worn out. We had our room next to the elevator so it was loud and disturbing. Having to go to the other property also gets a little annoying. But I must say the staff there is great. They are what made the stay worthwhile. They were attentive and accommodating. Had good tips for getting around the area.

My daughter and I had an appt for her visa to study in Spain. Petite Auberge was conveniently located to the office we needed to be at in the morning. The front desk was amazing!! A huge shout out to sophisticated gentleman who helped us. I can't remember his name..sorry. He was friendly, helpful! I'd stay here again for sure.

Excellent friendly staff from front desk to room staff no matter the time of day. Louis was very helpful, polite and fun to talk to everyday.

Adore this hotel. The only place I stay in San Francisco. The staff is incredible.

Hotel was cute and relatively clean, had to check in and get breakfast two doors down at their "sister hotel" which was a bit annoying but livable. The bed was lumpy and very uncomfortable. Our primary issue was in the bathroom: not only was the sink basin not securely attached to the wall, it was not securely attached to the pedestal itself. Any weight you put on the sink basin would cause it to move away from the wall and tip on the pedestal - too much weight (leaning on the sink when brushing your teeth or rinsing your face for example) would have sent the basin toppling over onto the feet of whoever was standing there. Somehow the cleaning crew didn't notice this very obvious issue, or they/management didn't care. After informing the front desk we were told maintenance would take a look that day. We heard later that day that maintenance was unavailable and asked if we'd like to change rooms, we said yes and were told a key for our second room would be available that evening when we returned. After returning that evening, we were told there was no room and we'd have to wait until the morning. In the morning we were told we'd have to pack all our things, leave them at the front desk at normal check out time, then get our new room at normal check-in time. By this point, changing rooms wasn't worth it so we were just very careful with the sink for the last night/morning of our stay. Staff was generally not concerned with the issue and offered very limited options.

Overall, I would stay here again. The price was fantastic for everything included and the staff is so kind. I just wish I would have known the hotel did not have central air before hand. Thank goodness we brought travel fans.

We added a third night to our 2 night stay. Easy and did not have to change room. I am very familiar with the area as I used to come for business years ago and always stayed on Bush St. The staff goes out of their way to ensure we are comfortable, checking to see if we need anything, extremely friendly. The happy hour with cheese and little bite were appreciated and delicious.

Staff was exceptional . We stayed twice within a week- certainly some rooms nicer than others (our second room on second floor was really nice overlooked a courtyard) but overall would definitely recommend.

Quaint property but needs a refresh. Was quite noisy with street traffic and the really creaky floors above, and our room was right by the stairs so we got everyone thumping up and down. Staff were happy to answer questions but didn’t get the feeling they cared too much.

This is a phenomenal bed and breakfast with a lot of character! Our room was gorgeous, fascinating, and well appontined. The service was amazing, everyone was incredibly gracious and friendly. We enjoyed the location- tons of dining/drinking options and a quick, cheap Uber to most "top tourist spots". Overall, we're so glad we stayed here and we're already planning our next trip back. Thank you, Petite Auberge!

this property is exactly as advertised. Service excellent, location is perfect, block from cable car

We loved the convenient location. We also enjoyed breakfast and sips and nibbles every night.

Conveniently located, great place to stay for a few nights in SF

Comfortable & Clean! The Petite Auberge is a boutique hotel with wonderful staff and includes breakfast at it’s sister hotel next door. The hotel itself is quaint, with an old fashion elevator. Our room was a spacious, with a King sized bed and fireplace located in the Nob Hill, close to many restaurants and points of interest.

Great location downtown. Beautiful hotel, unique.

The area was great close to public transportation

Staff are very friendly and the location is great.

Great location. Very quaint and authentic and quiet. Lovely. Will stay there again for sure.

First time to San Francisco. The Petite Auberge was wonderful. Located in Knob Hill. Close to the cable car stops. We were able to stroll from the hotel though China Town, North Beach and on to Pier 39 and Fisherman's Wharf. Our suite was located on the bottom floor with a balcony and fireplace. Bathroom appeared to be recently renovated. Bed was comfortable. Complimentary bottle of wine on arrival. There is a continental breakfast every morning and wine every evening next door at the White Swan. The decor is definitely eclectic and quirky. Staff are kind and helpful. There are stairs to enter both hotels which makes it tough to carry luggage and valet parking is $75 per night but I think that is the normal rate in the area. Numerous restaurants nearby. Great pizza right next door. We loved our stay and would return

Very nice hotel - area urban safe - convenient dining and transportation options - highly recommend

There’s plenty of character here, and the breakfasts and wine and nibble evenings besides a fireplace are magical!

We loved the convenient location. We also enjoyed breakfast and sips and nibbles every night.

Very quaint hotel that has a lot of charm and nice complimentary services like Wine and Cheese happy hour and breakfast.

The staff were all lovely and the room was clean and pretty. The bed could have been a bit firmer, but we slept well, most nights. The plumbing was extra loud when our neighbors took a shower at one in the morning. But otherwise we couldn't hear the neighbors at all. The breakfast is pretty basic - good oatmeal and pastries, hard boiled eggs, and toast. But not what you'd expect at most American "bed and breakfasts".

Wonderful boutique hotel. Cozy room as if you were staying at a friend's place. Old world charm and we loved the vintage elevator! Complimentary wine and nibbles daily that encouraged guests to mingle with such a terrific host! We also enjoyed the daily substantial continental breakfast and 24 hour access to coffee, tea and cold drinks. Located in a convenient location, just two blocks from the cable car and bus route. Would definitely stay again!

I slept great here! Plus, the staff was so polite and helpful. I really enjoyed the wine and cheese in the evenings. I think for a free breakfast having some sort of protein would be good for travelers (eggs, etc.) but otherwise loved it.

It is a wonderful boutique hotel. Central to all of downtown. Wonderful coffee and tea bar. Evening wine and filling breakfast. We will be back.

Very cute and charming little property. We enjoyed the room, the amenities and the location. Also great price for the quality, and love the sister property for a quaint little breakfast!

Room was spotless, well maintained, well sorted amenities. Only problem was that the orange juice over the spand of our stay started to tatse fermented and expired like they kept using the same orange juice or kept adding to the same jug. Other than that, everything was wonderful!

Wine hour and snacks were perfect before watching a show. Great breakfast and area for sitting and relaxing. Room near street close to garbage cans and noisy at night and early in the morning.