Embassy Suites by Hilton Santa Ana Orange County Airport
134 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
134 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Embassy Suites by Hilton Santa Ana Orange County Airport, los precios por noche son de 115 US$ de media en el mes más barato (diciembre) y de 196 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 122 US$ |
| febrero | 127 US$ |
| marzo | 159 US$ |
| abril | 133 US$ |
| mayo | 142 US$ |
| junio | 177 US$ |
| julio | 196 US$ |
| agosto | 151 US$ |
| septiembre | 134 US$ |
| octubre | 146 US$ |
| noviembre | 120 US$ |
| diciembre | 115 US$ |
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F
M
A
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sept · 134 US$
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O
N
D
Más caro: julio (aprox. 196 US$)
Más barato: diciembre (aprox. 115 US$)
Acerca de esta propiedad
Apreciarás las instalaciones de ocio, que incluyen una piscina cubierta, una bañera de hidromasaje y gimnasio. Este hotel de estilo mediterráneo ofrece además conexión a Internet wifi (de pago), servicios de conserjería y una tienda de recu...
Servicios
Apreciarás las instalaciones de ocio, que incluyen una piscina cubierta, una bañera de hidromasaje y gimnasio. Este hotel de estilo mediterráneo ofrece además conexión a Internet wifi (de pago), servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás conexión a Internet por cable (de pago), un centro de negocios y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Santa Ana? En este hotel tienes a tu disposición 743 metros cuadrados de espacio con centro de conferencias y 9 salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito previa petición.
Comida
Toma algo de cocina americana en Sweet Spot Bar & Grille, restaurante con un bar o lounge, aunque también puedes llamar al servicio de habitaciones con horario limitado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. El desayuno a la carta gratuito se ofrece entre semana de 06:00 a 09:00, mientras que el horario de sábados y domingos es de 07:00 a 10:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 301 habitaciones con frigorífico y microondas. Para los momentos de ocio, tienes un televisor con canales por cable y conexión a Internet por cable y wifi de pago. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.
Ubicación
Embassy Suites by Hilton Santa Ana Orange County Airport de Santa Ana está a solo diez minutos en coche de Universidad de California - Irvine y Fashion Island. Además, este hotel se encuentra a 14,1 km de Pabellón de deportes Honda Center y a 16,3 km de Centro comercial Irvine Spectrum Center.
Qué hay cerca
UC Irvine Langson Orange County Museum of Art(2.9 millas)
Segerstrom Center for the Arts(2.9 millas)
Centro comercial South Coast Plaza(3.1 millas)
Parque zoológico de Santa Ana(3.9 millas)
Antiguo Tribunal de Condado de Orange(3.9 millas)
Ronald Reagan Federal Building and Courthouse(3.9 millas)
Orange County Fair and Events Center(4.2 millas)
Museo del Patrimonio del Condado de Orange(4.3 millas)
Auditorio The Observatory(4.6 millas)
Pacific Amphitheatre(5.1 millas)
Irvine Valley College(5.1 millas)
Orange Coast College(5.8 millas)
Universidad de California - Irvine(5.8 millas)
Bren Events Center(5.9 millas)
Museo Bowers(5.9 millas)
Condado de Orange, CA (SNA-John Wayne)(3.2 millas)
Fullerton, CA (FUL-A. Municipal de Fullerton)(17.3 millas)
Long Beach, CA (LGB-A. Municipal de Long Beach)(22.2 millas)
Aeropuerto Internacional de Ontario (ONT)(41.9 millas)
Traslados al aeropuerto
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Alquiler de bicicletas
Ubicación
1325 East Dyer Road, Santa Ana, California, Estados Unidos
UC Irvine Langson Orange County Museum of Art (2.9 millas)
Segerstrom Center for the Arts (2.9 millas)
Centro comercial South Coast Plaza (3.1 millas)
Parque zoológico de Santa Ana (3.9 millas)
Antiguo Tribunal de Condado de Orange (3.9 millas)
Ronald Reagan Federal Building and Courthouse (3.9 millas)
Opciones de habitación
5
Suite, 1 cama de matrimonio grande, accesible para personas con discapacidad (Roll-in Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
452 ft²
Aire acondicionadoSala de estar independienteNevera
5
Habitación, 2 camas de matrimonio, no fumadores
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
517 ft²
Aire acondicionadoSala de estar independienteNevera
4
Suite, 2 camas de matrimonio, accesible para personas con discapacidad, bañera
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoSala de estar independienteBañera
8
Habitación, 2 camas de matrimonio, balcón
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
520 ft²
BalcónAire acondicionadoSala de estar independienteNevera
5
Habitación, 1 cama de matrimonio grande, patio
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
452 ft²
Balcón o terrazaAire acondicionadoSala de estar independienteNeveraPatio
5
Habitación, 2 camas de matrimonio, patio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
517 ft²
Balcón o terrazaAire acondicionadoSala de estar independienteNeveraPatio
9
Habitación, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
517 ft²
BalcónAire acondicionadoSala de estar independienteNevera
4
Suite, 1 cama de matrimonio grande, accesible para personas con discapacidad, bañera
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
452 ft²
Aire acondicionadoSala de estar independienteBañera
6
Habitación, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
450 ft²
Aire acondicionadoSala de estar independienteNevera
Reseñas de los huéspedes
7.4
Bueno
Basado en 2104 comentarios verificados
¿Quién se queda aquí?
Trabajo
27%
Pareja
13%
Familia
49%
Grupo
5%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Embassy Suites by Hilton Santa Ana Orange County Airport, los huéspedes valoran constantemente el desayuno a la carta, el trato amable del personal y el amplio vestíbulo y las suites. Sin embargo, muchos describen la propiedad como envejecida, con problemas de mantenimiento persistentes que afectan a la comodidad y a la conveniencia.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Embassy Suites by Hilton Santa Ana Orange County Airport, los huéspedes valoran constantemente el desayuno a la carta, el trato amable del personal y el amplio vestíbulo y las suites. Sin embargo, muchos describen la propiedad como envejecida, con problemas de mantenimiento persistentes que afectan a la comodidad y a la conveniencia.
Los problemas comunes incluyen sistemas HVAC poco fiables, ascensores y barreras de aparcamiento averiadas o lentas, y una piscina y gimnasio deteriorados. La limpieza y el servicio de habitaciones son criticados con frecuencia, con informes de olores a humedad, moho, manchas en la ropa de cama y las alfombras, plagas y una atención escasa o incompleta a las habitaciones. La ubicación cerca del aeropuerto John Wayne es conveniente, aunque el ruido de la autopista, el horario limitado del servicio de transporte y el aparcamiento de pago y reducido aparecen con frecuencia. Espere una distribución espaciosa y un desayuno sólido, pero un mantenimiento inconsistente.
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Instalaciones
El atrio impresiona, pero las instalaciones muestran desgaste: la piscina cubierta / jacuzzi y el gimnasio necesitan un mejor mantenimiento, los ascensores y las barreras de aparcamiento fallan a menudo, el aparcamiento es estrecho y de pago, y el servicio de transporte al aeropuerto opera con horarios limitados o inconsistentes.
Reseñas de huéspedes relacionadas
4
Jade
4 dic 2024
·
Se alojó 2 noches
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
4
Jacob
31 oct 2025
·
Se alojó 1 noche
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
4
Lisa R
24 mar 2025
·
Se alojó 2 noches
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
2
David
2 sept 2025
·
Se alojó 1 noche
This was one of the worst hotel experiences I have ever had. We have stayed at this hotel many times before, but this place is a dump now. The hotel was dirty, there were no towels for the pool for two days, and to top it all off, there was no coffee on Monday for breakfast. The elevators were also not working properly, and three of the five were out of service.
This was one of the worst hotel experiences I have ever had. We have stayed at this hotel many times before, but this place is a dump now. The hotel was dirty, there were no towels for the pool for two days, and to top it all off, there was no coffee on Monday for breakfast. The elevators were also not working properly, and three of the five were out of service.
2
Evette
27 abr 2025
·
Se alojó 2 noches
Leak pouring into pool and surrounding pool. Window panels around pool and gym area are replaced with some type of plastic.
Leak pouring into pool and surrounding pool. Window panels around pool and gym area are replaced with some type of plastic.
6
Dianna
23 oct 2025
·
Se alojó 1 noche
This hotel is under renovation. The rooms were not clean. Extremely dated. Elevators questionable.
This hotel is under renovation. The rooms were not clean. Extremely dated. Elevators questionable.
8
samantha
13 oct 2025
·
Se alojó 2 noches
The hotel is overall very nice and comfortable. We had to switch rooms due to our outlets not working and the air conditioning not working well but the hotel switched us very quickly with no issues. The floors of the room were not very clean and had visible dirty areas but the bedding seemed fine. The pool/gym area was very nice but the pool could have used a cleaning. The breakfast had a nice variety and it was great to have them make you a hot breakfast right in front of you. Only downside was that some of the cooks did not know how the tickets that they give out for breakfast worked and did not want to make our whole parties breakfast because of that. We did let the front desk know that they gave us a hard time in front of other guests in line and did short us 2 breakfast servings. The front desk said they would look into it but we heard nothing about it afterwards. Again, overall the hotel is really nice. They have a beautiful set up that feels relaxing and fun, the rooms are nice and the front desk staff as well as the maintenance people were very nice. Only issues were the cleanliness and the one cook.
The hotel is overall very nice and comfortable. We had to switch rooms due to our outlets not working and the air conditioning not working well but the hotel switched us very quickly with no issues. The floors of the room were not very clean and had visible dirty areas but the bedding seemed fine. The pool/gym area was very nice but the pool could have used a cleaning. The breakfast had a nice variety and it was great to have them make you a hot breakfast right in front of you. Only downside was that some of the cooks did not know how the tickets that they give out for breakfast worked and did not want to make our whole parties breakfast because of that. We did let the front desk know that they gave us a hard time in front of other guests in line and did short us 2 breakfast servings. The front desk said they would look into it but we heard nothing about it afterwards. Again, overall the hotel is really nice. They have a beautiful set up that feels relaxing and fun, the rooms are nice and the front desk staff as well as the maintenance people were very nice. Only issues were the cleanliness and the one cook.
4
Nita
11 nov 2025
·
Se alojó 2 noches
Hotel was dated, elevators not working, bathroom showers leaked and rusty and old. There was no room service. only every other day. Their breakfast for weekdays ended at 9:00am which was way too early. The only positive was their breakfast, staff was nice and their happy hour.
Hotel was dated, elevators not working, bathroom showers leaked and rusty and old. There was no room service. only every other day. Their breakfast for weekdays ended at 9:00am which was way too early. The only positive was their breakfast, staff was nice and their happy hour.
6
Annie
25 jun 2025
·
Se alojó 4 noches
The AC was down on all 3 rooms we tried to switch to. Seems like a hotel wide issue. The staff was helpful in getting fans to cool our rooms. At least the breakfast was good.
The AC was down on all 3 rooms we tried to switch to. Seems like a hotel wide issue. The staff was helpful in getting fans to cool our rooms. At least the breakfast was good.
6
Eladio
14 jul 2025
·
Se alojó 3 noches
Had multiple issues with the gate, not opening also call downstairs was on hold for 15 minutes. Bathroom tub was leaking water on the floor.
Had multiple issues with the gate, not opening also call downstairs was on hold for 15 minutes. Bathroom tub was leaking water on the floor.
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Limpieza
Las opiniones citan repetidamente olores a humedad o moho, alfombras y ropa de cama manchadas, plagas y baños en mal estado; el servicio de habitaciones es inconsistente, con servicios perdidos y escasez de toallas, aunque algunos huéspedes reportaron habitaciones limpias.
Reseñas de huéspedes relacionadas
2
Reed
29 nov 2025
·
Se alojó 3 noches
Looked like mold on the walls, housekeeping was way below par, room was dirty, poor customer service. Not at all what I have experienced at other Embassy Suites
Looked like mold on the walls, housekeeping was way below par, room was dirty, poor customer service. Not at all what I have experienced at other Embassy Suites
6
Jeffrey
19 sept 2025
·
Se alojó 2 noches
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
2
Casey
28 jul 2025
·
Se alojó 4 noches
I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
2
Raquel
22 ago 2025
·
Se alojó 2 noches
The first room was dirty, with stained sheets and I asked for a new room it was better but still not clean. The restroom was gross, not clean. I do not thin staff puts attention into cleaning. The room is an attempted update, but really dated. It is a very convenient OC location, but after the 2nd stay we will not return. The mattress was also as hard as a rock, very comfortable 2 day stay I was miserable. The only win was the omelette was made with love at breakfast from the sweetest staff. I would not recommend this hotel there are much better hotels in the are for the same price.
The first room was dirty, with stained sheets and I asked for a new room it was better but still not clean. The restroom was gross, not clean. I do not thin staff puts attention into cleaning. The room is an attempted update, but really dated. It is a very convenient OC location, but after the 2nd stay we will not return. The mattress was also as hard as a rock, very comfortable 2 day stay I was miserable. The only win was the omelette was made with love at breakfast from the sweetest staff. I would not recommend this hotel there are much better hotels in the are for the same price.
4
Stephanie
17 jul 2025
·
Se alojó 2 noches
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
4
Johnathan
5 nov 2025
·
Se alojó 4 noches
The staff is nice enough. But we requested the rooms to have sheets changed twice and you could tell they weren’t. Our room was infested with roaches, all over the bathroom walls and in the main room. It just felt disgusting.
The staff is nice enough. But we requested the rooms to have sheets changed twice and you could tell they weren’t. Our room was infested with roaches, all over the bathroom walls and in the main room. It just felt disgusting.
4
Joshua
9 mar 2025
·
Se alojó 2 noches
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
4
Loraine
13 oct 2025
·
Se alojó 2 noches
Had two rooms. Only was able to check into one. After the regular check in time the other room was not available but was told it was already a assigned and near the first room. Upon the return from dinner went to check in and the room tha was assigned was subpar. Various areas smelled like urine including sheets and courtains. The bathroom door was wilted from water. Tub plug was removed, mold on the shelf, etc. Also,couch seats stained and scratches on the door.
Had two rooms. Only was able to check into one. After the regular check in time the other room was not available but was told it was already a assigned and near the first room. Upon the return from dinner went to check in and the room tha was assigned was subpar. Various areas smelled like urine including sheets and courtains. The bathroom door was wilted from water. Tub plug was removed, mold on the shelf, etc. Also,couch seats stained and scratches on the door.
2
Youvana
20 oct 2025
·
Se alojó 2 noches
We found roaches and nail clippings in the restroom and smelled like urine as soon as we get walked in. This was our first day checked in. The a/c unit was not working. The room was warm and the front desk was no help. We had to sleep in a warm room for 2 nights. The pillows were in 3 different pieces. If I can give them no stars I would.
We found roaches and nail clippings in the restroom and smelled like urine as soon as we get walked in. This was our first day checked in. The a/c unit was not working. The room was warm and the front desk was no help. We had to sleep in a warm room for 2 nights. The pillows were in 3 different pieces. If I can give them no stars I would.
2
Rysann
4 jul 2025
·
Se alojó 3 noches
Very dirty! The bathroom vanity was falling apart. The floors in the room were filthy, we could not take off our shoes. They had a towel shortage, we had to go to the front desk to get towels. Housekeeping and the front desk did not answer the phone when we called.
Very dirty! The bathroom vanity was falling apart. The floors in the room were filthy, we could not take off our shoes. They had a towel shortage, we had to go to the front desk to get towels. Housekeeping and the front desk did not answer the phone when we called.
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Habitaciones
Las suites son amplias, pero la decoración y el mobiliario son anticuados y deteriorados, y los problemas con el sistema HVAC a menudo afectan a la comodidad. Las habitaciones con vistas a la autopista pueden ser ruidosas y los sofás cama incómodos; algunos accesorios y el Wi-Fi también pueden fallar.
Reseñas de huéspedes relacionadas
6
Amy
19 ago 2025
·
Se alojó 3 noches
I should have known better! When I was assigned a room, I didn't ask any questions. I didn't ask, "Is this room right next to a giant pump that will run ALL DAY AND ALL NIGHT? I honestly think that rooms that are adjacent to VERY noisy machinery should be the very last rooms assigned to anyone and only in desperation. I also think that folks at the front desk who are assigning rooms should have to go stand in the rooms that have a questionable location. They need to know exactly what they are assigning. I should have requested a room change, but my daughter (who has a disability) was exhausted and would not have moved easily. Fortunately, I do bring earplugs.
I should have known better! When I was assigned a room, I didn't ask any questions. I didn't ask, "Is this room right next to a giant pump that will run ALL DAY AND ALL NIGHT? I honestly think that rooms that are adjacent to VERY noisy machinery should be the very last rooms assigned to anyone and only in desperation. I also think that folks at the front desk who are assigning rooms should have to go stand in the rooms that have a questionable location. They need to know exactly what they are assigning. I should have requested a room change, but my daughter (who has a disability) was exhausted and would not have moved easily. Fortunately, I do bring earplugs.
8
Andrea
2 ago 2025
·
Se alojó 1 noche
Great view but the pull out bed was horrible.
Great view but the pull out bed was horrible.
6
William
18 nov 2025
·
Se alojó 1 noche
The place is in need of renovation and from the signage up around the lobby it appears they are about to start a facelift. Included breakfast was great. The room itself was spacious and comfortable. The room’s bathroom was beaten up and tired, with chipped paint, uneven flooring. The room was not throughly cleaned before we arrived, with a bit of food crumbs remaining on floor under desk and a discarded (or lost) contact lens on the bathroom counter. Airport shuttle did not start working until 9 AM so that was a disappointment as we chose the hotel for that amenity and then could not use it since we needed to be at the airport by 8:30 AM. Overall not a bad value, but don’t expect greatness.
The place is in need of renovation and from the signage up around the lobby it appears they are about to start a facelift. Included breakfast was great. The room itself was spacious and comfortable. The room’s bathroom was beaten up and tired, with chipped paint, uneven flooring. The room was not throughly cleaned before we arrived, with a bit of food crumbs remaining on floor under desk and a discarded (or lost) contact lens on the bathroom counter. Airport shuttle did not start working until 9 AM so that was a disappointment as we chose the hotel for that amenity and then could not use it since we needed to be at the airport by 8:30 AM. Overall not a bad value, but don’t expect greatness.
6
andrew
21 ago 2025
·
Se alojó 1 noche
expedia says airport shuttle starts at 530am, fron tdesk told me not till 9ish. came back to check out in evening and front desk said shuttle wasnt available. Room looked very old and rundown. noisy as well seemed like some rooms nearby were being worked on.
expedia says airport shuttle starts at 530am, fron tdesk told me not till 9ish. came back to check out in evening and front desk said shuttle wasnt available. Room looked very old and rundown. noisy as well seemed like some rooms nearby were being worked on.
8
Gordon
15 abr 2025
·
Se alojó 4 noches
The rooms need to be updated. The rooms were not in great shape. Rusty door frames in the bathroom, water stains around the tub, refinished tub had peeling refinishing compound that was peeling, furniture was in ok condition, broken curtain rods, entry door was very squeaky due to a bent hinge pin. On positive note; bed was very comfortable and all employees were wonderful, nice lobby and an above average breakfast.
The rooms need to be updated. The rooms were not in great shape. Rusty door frames in the bathroom, water stains around the tub, refinished tub had peeling refinishing compound that was peeling, furniture was in ok condition, broken curtain rods, entry door was very squeaky due to a bent hinge pin. On positive note; bed was very comfortable and all employees were wonderful, nice lobby and an above average breakfast.
8
Angel
24 feb 2025
·
Se alojó 1 noche
Everything was great except for the sofa bed. It was very uncomfortable
Everything was great except for the sofa bed. It was very uncomfortable
8
Kathleen
24 sept 2025
·
Se alojó 1 noche
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
8
John
19 nov 2025
·
Se alojó 1 noche
I enjoyed everything at the hotel except the condition of the property. It was pretty run down. Looks like the last time any renovations were done was in the 1990’s.
I enjoyed everything at the hotel except the condition of the property. It was pretty run down. Looks like the last time any renovations were done was in the 1990’s.
6
Dora
24 ago 2025
·
Se alojó 3 noches
No hot water in the first room when check in. The room is old and air-con can't be adjusted so the room is freezing cold. The gate in the parking lot does not work. The hotel needs update.
No hot water in the first room when check in. The room is old and air-con can't be adjusted so the room is freezing cold. The gate in the parking lot does not work. The hotel needs update.
4
darren
2 ago 2025
·
Se alojó 2 noches
The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es irregular: aunque algunos miembros del personal son amables y serviciales, muchos huéspedes informan de largas colas, teléfonos sin respuesta, respuestas lentas o poco útiles y errores al registrarse o asignar habitaciones.
Reseñas de huéspedes relacionadas
4
Jacob
31 oct 2025
·
Se alojó 1 noche
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
10
Bella
8 nov 2024
·
Se alojó 1 noche
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
2
nansy
10 ago 2024
·
Se alojó 1 noche
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
4
Desiree
18 nov 2025
·
Se alojó 1 noche
The air conditioner did not work, they had some one supposedly fix it still didnt work. Gave us a fan. We asked for another one and they said they didnt have anymore. When asked for toilet paper we had to walk to front desk to get it ourself. Front desk people not friendly at all..
The air conditioner did not work, they had some one supposedly fix it still didnt work. Gave us a fan. We asked for another one and they said they didnt have anymore. When asked for toilet paper we had to walk to front desk to get it ourself. Front desk people not friendly at all..
2
Motohiko
2 sept 2024
·
Se alojó 1 noche
Checking in took 30 minutes due to being short-staffed and inexperienced team. They couldn't seem to do the most simplest tasks without having to discuss things with one another while the guests waited. Manager was nowhere in sight. Finally checked in but room had foul stench. Towels were not fully dried and damp. Wifi didn't work with our information so we had to call IT service but that didn't work either. Pool area had cockroaches. The tipping point was when the front checked a different guest to our room an hour after we checked in. They walked into our room while we were at the pool and saw our open luggages in the room. Good thing they were nice people and left the room untouched. We met them as they came out of our room. Our keys were no longer able to open the room so they gave their keys to us. Just an all round disaster of an experience. Went to the front to request a full refund because there were too many bad signs. We decided to leave. While there, half a dozen people were there crowding the desk saying they had problems with their keys etc. Good thing they honored our complaint and gave us the refund. And to top it off, they said we can leave the parking lot without any payment, so we took their word, but the parking gate didn't open. Had to ask valet to help us and explained the situation again. We left there flabbergasted at what we just went through.
Checking in took 30 minutes due to being short-staffed and inexperienced team. They couldn't seem to do the most simplest tasks without having to discuss things with one another while the guests waited. Manager was nowhere in sight. Finally checked in but room had foul stench. Towels were not fully dried and damp. Wifi didn't work with our information so we had to call IT service but that didn't work either. Pool area had cockroaches. The tipping point was when the front checked a different guest to our room an hour after we checked in. They walked into our room while we were at the pool and saw our open luggages in the room. Good thing they were nice people and left the room untouched. We met them as they came out of our room. Our keys were no longer able to open the room so they gave their keys to us. Just an all round disaster of an experience. Went to the front to request a full refund because there were too many bad signs. We decided to leave. While there, half a dozen people were there crowding the desk saying they had problems with their keys etc. Good thing they honored our complaint and gave us the refund. And to top it off, they said we can leave the parking lot without any payment, so we took their word, but the parking gate didn't open. Had to ask valet to help us and explained the situation again. We left there flabbergasted at what we just went through.
2
Michelle
2 jul 2025
·
Se alojó 1 noche
I had no AC in my room, when asked to move there were no rooms available. Maintenance person said there were 2 compressors down and only 1 working for entire hotel. This is ridiculous in the summer. I was given a fan for my room. Tried to move the next day and was told again there were no rooms!
I had no AC in my room, when asked to move there were no rooms available. Maintenance person said there were 2 compressors down and only 1 working for entire hotel. This is ridiculous in the summer. I was given a fan for my room. Tried to move the next day and was told again there were no rooms!
6
Joseph
16 ago 2024
·
Se alojó 1 noche
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
2
Debra
18 sept 2025
·
Se alojó 4 noches
I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
8
Angela
30 mar 2025
·
Se alojó 5 noches
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
6
Brian
1 sept 2024
·
Se alojó 1 noche
Check-in person was great, the morning front desk person was rude.
Check-in person was great, the morning front desk person was rude.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para el aeropuerto John Wayne y las principales carreteras, pero varios huéspedes señalan el ruido de la autopista, una sensación de inseguridad alrededor del aparcamiento y robos ocasionales en los coches; la construcción cercana puede causar retrasos.
Reseñas de huéspedes relacionadas
8
Y
8 nov 2024
·
Se alojó 1 noche
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
10
Sarah
25 jun 2024
·
Se alojó 1 noche
The room we stayed in was very nice and we loved the proximity to the airport. Check-in and check-out were fast and easy. We were put in a room on the same floor as the rest of our group, which we appreciated. We also liked the breakfast. One of the elevators was out of service, but there were plenty of others available. The parking is a little too tight in our opinion. There was an SUV parked across from us and we had to do a many-point turn to safely pull out of our spot.
The room we stayed in was very nice and we loved the proximity to the airport. Check-in and check-out were fast and easy. We were put in a room on the same floor as the rest of our group, which we appreciated. We also liked the breakfast. One of the elevators was out of service, but there were plenty of others available. The parking is a little too tight in our opinion. There was an SUV parked across from us and we had to do a many-point turn to safely pull out of our spot.
2
Victor
5 dic 2024
·
Se alojó 1 noche
the room was smelly and they charge extra for parking $22.00
the room was smelly and they charge extra for parking $22.00
10
Kathleen
22 nov 2024
·
Se alojó 1 noche
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
2
Benjamin
11 sept 2024
·
Se alojó 1 noche
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
2
Baqi Uj Jeelan
23 sept 2024
·
Se alojó 2 noches
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
8
Frances
26 ago 2025
·
Se alojó 1 noche
The area around the hotel has construction going on as does the entire city. Very inconvenient to get out and about.
The area around the hotel has construction going on as does the entire city. Very inconvenient to get out and about.
8
Ismael
3 ago 2025
·
Se alojó 1 noche
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
6
Pedro Hiram
2 ene 2025
·
Se alojó 1 noche
Property look a bit old and the noise in and around the property is to much for me.
Property look a bit old and the noise in and around the property is to much for me.
8
VU
21 ene 2025
·
Se alojó 1 noche
Overall the stay was good. Our room on the 10th floor facing the freeway was a little noisy from the freeway. It was loud enough to prevent me from sleeping, had to sleep on the sofa in the living room. But everything else were good and especially the breakfast.
Overall the stay was good. Our room on the 10th floor facing the freeway was a little noisy from the freeway. It was loud enough to prevent me from sleeping, had to sleep on the sofa in the living room. But everything else were good and especially the breakfast.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es un punto destacado frecuente, con huevos preparados al gusto, aunque las colas pueden ser largas, el café o el servicio pueden terminar temprano, y la recepción / aperitivos de la noche son limitados.
Reseñas de huéspedes relacionadas
6
Jeffrey
19 sept 2025
·
Se alojó 2 noches
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
10
Bella
8 nov 2024
·
Se alojó 1 noche
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
10
LaToya
28 jul 2025
·
Se alojó 4 noches
The breakfast
The breakfast
10
Asma
9 ene 2025
·
Se alojó 1 noche
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
8
Sherrill
8 ene 2025
·
Se alojó 3 noches
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
2
John
22 feb 2025
·
Se alojó 2 noches
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
6
Fangyuan
4 jul 2025
·
Se alojó 1 noche
The hotel was nicely designed and the lobby had a beautiful skylight, but it was definitely showing it's age. There was chipping and damage in the bathroom and around the room, and the place smelled really old. Breakfast was a big affair though, with a lot of food options, so that was a bonus.
The hotel was nicely designed and the lobby had a beautiful skylight, but it was definitely showing it's age. There was chipping and damage in the bathroom and around the room, and the place smelled really old. Breakfast was a big affair though, with a lot of food options, so that was a bonus.
10
Simon
28 jul 2025
·
Se alojó 2 noches
The crew at the buffet are the best
The crew at the buffet are the best
8
Edward S
12 ene 2025
·
Se alojó 1 noche
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
2
Prasad
23 oct 2024
·
Se alojó 1 noche
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
2
Alejandro Ivan
hace 4 semanas
·
Se alojó 1 noche
Las habitaciones sucias, descuidadas y descompuestas, me tuvieron que cambiar 3 veces de habitación.
Las habitaciones sucias, descuidadas y descompuestas, me tuvieron que cambiar 3 veces de habitación.
10
Luis
2 jun 2026
·
Se alojó 5 noches
Buena relación calidad precio.
Buena relación calidad precio.
10
Abraham Alejandro
27 may 2026
·
Se alojó 5 noches
habitaciones amplias y cómodos, el personal en el desayuno muy amable, todo muy bien
habitaciones amplias y cómodos, el personal en el desayuno muy amable, todo muy bien
4
Patricia
11 may 2026
·
Se alojó 5 noches
no limpian los cuartos todos los dias, el hotel esta muy descuidado, y uno siempre tiene que estar rogando por lo necesario
no limpian los cuartos todos los dias, el hotel esta muy descuidado, y uno siempre tiene que estar rogando por lo necesario
10
Veronica
5 may 2026
·
Se alojó 3 noches
Me gusto mi estadia en Embassy Suites la única cosa a observacion es el colchon del sofa cama necesita ser remplazado estaba muy delgado era incomodo poder dormir en el es lo único que puedo decir pero todo lo demas como las otras camas muy comodas pude dormir agusto el desayuno, el personal, el lugar por dentro en si el hotel esta muy bien para quedarse varias noches como lo hize yo.
Me gusto mi estadia en Embassy Suites la única cosa a observacion es el colchon del sofa cama necesita ser remplazado estaba muy delgado era incomodo poder dormir en el es lo único que puedo decir pero todo lo demas como las otras camas muy comodas pude dormir agusto el desayuno, el personal, el lugar por dentro en si el hotel esta muy bien para quedarse varias noches como lo hize yo.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Considering this hotel for your Santa Ana trip?
¿Cuál es el precio habitual de las habitaciones en el Embassy Suites by Hilton Santa Ana Orange County Airport?
Durante los próximos 60–90 días, el precio de las habitaciones en el Embassy Suites by Hilton Santa Ana Orange County Airport en Santa Ana suele rondar los 130 US$ por noche para dos personas, con precios que oscilan entre 130 US$ y 149 US$.
¿Cuándo es el momento más tranquilo para visitar el Embassy Suites by Hilton Santa Ana Orange County Airport?
Junio es el mes más tranquilo para visitar el Embassy Suites by Hilton Santa Ana Orange County Airport en Santa Ana, mientras que septiembre registra la mayor demanda. Planee para una mayor disponibilidad y menos multitudes a principios de verano y espere una actividad máxima en septiembre.
¿Qué atracciones y tipos de viajeros son ideales para el Embassy Suites by Hilton Santa Ana Orange County Airport?
El Embassy Suites by Hilton Santa Ana Orange County Airport en Santa Ana es ideal para familias y viajeros de negocios, con fácil acceso a South Coast Plaza y al Segerstrom Center for the Arts, además del zoológico de Santa Ana y el museo Bowers cerca. Su ubicación en California lo sitúa cerca de lugares de conferencias y destinos comerciales populares tanto para viajes de placer como de trabajo.
¿Qué mes tiene las tarifas más bajas en el Embassy Suites by Hilton Santa Ana Orange County Airport?
Diciembre es el mes más barato para alojarse en el Embassy Suites by Hilton Santa Ana Orange County Airport en Santa Ana, con un promedio de 129 US$ por noche; julio es el más caro a 221 US$. Los precios más bajos de diciembre se producen a pesar de que junio es el mes más tranquilo en cuanto a multitudes.
¿Cómo se comparan los precios del Embassy Suites by Hilton Santa Ana Orange County Airport con otros hoteles cercanos?
El Embassy Suites by Hilton Santa Ana Orange County Airport es más barato que 12 de 20 hoteles comparables en Santa Ana, con una mediana típica de 150 US$ por noche frente a aproximadamente 172 US$ para sus competidores. Esto lo sitúa por debajo de la mediana del área, estando aún cerca del centro del conjunto competitivo local.
¿Cómo ha variado el precio por noche en Embassy Suites by Hilton Santa Ana Orange County Airport en Santa Ana en comparación con el de las últimas semanas?
El precio actual en Embassy Suites by Hilton Santa Ana Orange County Airport en Santa Ana es de 164 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 174 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 123 US$ y 327 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-15: NO DATA
- 2026-09-16: 219.83270892379758USD
- 2026-09-17: 190.2480333453369USD
- 2026-09-18: 214.8365137939453USD
- 2026-09-19: 218.54683346374512USD
- 2026-09-20: 128.11810597434996USD
- 2026-09-21: 137.02782975608824USD
- 2026-09-22: 137.4020810321045USD
- 2026-09-23: 137.4020810321045USD
- 2026-09-24: 137.4020810321045USD
- 2026-09-25: 146.3688687826538USD
- 2026-09-26: 146.3688687826538USD
- 2026-09-27: 123.80944190116881USD
- 2026-09-28: 146.3688687826538USD
- 2026-09-29: 146.3688687826538USD
- 2026-09-30: 146.3688687826538USD
- 2026-10-01: 137.4020810321045USD
- 2026-10-02: 137.40926243225098USD
- 2026-10-03: 137.4020810321045USD
- 2026-10-04: 129.4403900770569USD
- 2026-10-05: 137.4020810321045USD
- 2026-10-06: 137.4020810321045USD
- 2026-10-07: 137.4020810321045USD
- 2026-10-08: 137.4020810321045USD
- 2026-10-09: 137.40926243225098USD
- 2026-10-10: 137.40926243225098USD
- 2026-10-11: 129.4403900770569USD
- 2026-10-12: 137.4020810321045USD
- 2026-10-13: 137.4020810321045USD
- 2026-10-14: 137.4020810321045USD
- 2026-10-15: 137.86508772537232USD
- 2026-10-16: 137.86508772537232USD
- 2026-10-17: 137.4020810321045USD
- 2026-10-18: 129.4403900770569USD
- 2026-10-19: 137.86508772537232USD
- 2026-10-20: 137.4020810321045USD
- 2026-10-21: 137.86508772537232USD
- 2026-10-22: 137.4020810321045USD
- 2026-10-23: 137.86508772537232USD
- 2026-10-24: 137.4020810321045USD
- 2026-10-25: 129.4403900770569USD
- 2026-10-26: 137.86508772537232USD
- 2026-10-27: 137.86508772537232USD
- 2026-10-28: 137.86508772537232USD
- 2026-10-29: 137.4020810321045USD
- 2026-10-30: 137.4020810321045USD
- 2026-10-31: 137.4020810321045USD
- 2026-11-01: 129.87116847702026USD
- 2026-11-02: 129.4403900770569USD
- 2026-11-03: 129.87116847702026USD
- 2026-11-04: 134.54774729667662USD
- 2026-11-05: 129.87116847702026USD
- 2026-11-06: 137.40926243225098USD
- 2026-11-07: 137.86508772537232USD
- 2026-11-08: 129.87116847702026USD
- 2026-11-09: 129.87116847702026USD
- 2026-11-10: 129.4403900770569USD
- 2026-11-11: 129.87116847702026USD
- 2026-11-12: 129.87116847702026USD
- 2026-11-13: 137.4020810321045USD
- 2026-11-14: 137.27007USD
- 2026-11-15: 129.87116847702026USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto. Para organizar la recogida, los huéspedes deberán contactar con el alojamiento a la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: USD 100.00 per accommodation, per night
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- La política del alojamiento estipula no aceptar reservas de grupos para celebrar eventos como, por ejemplo, despedidas de soltero.
- Piscina disponible de 06:00 a 23:00.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Tasa por uso de wifi en las habitaciones: 6.7 USD (tarifa sujeta a cambios)
- Internet por cable en las habitaciones: 6.7 USD (la tarifa puede variar).
- Wifi en las zonas comunes: 6.7ÿUSD (tarifa sujeta a cambios).
- Internet por cable en las zonas comunes: 6.7 USD (la tarifa puede variar).
- Aparcamiento: 22 USD por noche
- Mascotas: 75 USD por alojamiento, por estancia
- No se cobran tasas por los animales de servicio
- Cargo por registro de salida tardía: 99 USD
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Alquiler de bicicletas
General
Máquinas expendedoras
Desayuno gratuito
Braille or Raised Signage
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Aparcamiento
Traslados al aeropuerto
Airport Transportation (free)
Parking (Limited)
Parking (Self) (surcharge)
Actividades
Windsurf
Kayaks
Fitness
Newspapers in Lobby (free)
Pool Sun Loungers
Servicios
Centro de negocios
Ascensor
Caja fuerte
Servicio de lavandería
Alquiler de bicicletas
Consigna de equipajes
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Wedding Services
Well-Lit Path to Entrance
Internet
WiFi (surcharge)
Internet (Wired) (surcharge)