Embassy Suites by Hilton Santa Ana Orange County Airport
US$ 120
/ noite
Média para novembro
Preços para Embassy Suites by Hilton Santa Ana Orange County Airport
Selecione datas para ver preços e disponibilidade
US$ 120
/ noite
Média para novembro
Média de preços por mês
Em Embassy Suites by Hilton Santa Ana Orange County Airport, a diária custa em média US$ 115 no mês mais barato (dezembro) e US$ 196 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 122 |
| fevereiro | US$ 127 |
| março | US$ 159 |
| abril | US$ 133 |
| maio | US$ 142 |
| junho | US$ 177 |
| julho | US$ 196 |
| agosto | US$ 150 |
| setembro | US$ 137 |
| outubro | US$ 146 |
| novembro | US$ 120 |
| dezembro | US$ 115 |
J
F
M
A
M
J
J
A
S
O
nov. · US$ 120
N
D
Mais caro: julho (aprox. US$ 196)
Mais barato: dezembro (aprox. US$ 115)
Sobre esta propriedade
Aproveite as instalações recreativas, que incluem uma piscina interna, uma banheira de hidromassagem e uma academia. este hotel em estilo mediterrâneo também oferece comodidades como Wi-Fi (sobretaxa), serviços de concierge e loja de prese...
Comodidades
Aproveite as instalações recreativas, que incluem uma piscina interna, uma banheira de hidromassagem e uma academia. este hotel em estilo mediterrâneo também oferece comodidades como Wi-Fi (sobretaxa), serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem acesso à internet com fio (sobretaxa), um business center e jornais de cortesia no saguão. Hotel possui um espaço de 743 metros quadrados, contendo um centro de conferências e 9 salas de reunião, e é o local ideal para quem está planejando eventos em Santa Ana. Há serviço de traslado de/para o aeroporto (disponível quando solicitado) de cortesia.
Jantar
Saboreie pratos da culinária americana no Sweet Spot Bar & Grille, um restaurante que oferece um bar/lounge. Você também pode se hospedar no local e aproveitar o serviço de quarto (horário limitado). Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Café da manhã feito na hora grátis é servido durante a semana, entre 6h e 9h, e nos fins de semana, entre 7h e 10h.
Quartos
Sinta-se em casa em um de nossos 301 quartos com geladeiras e micro-ondas. As TVs com canais a cabo garantem a sua diversão, e o acesso à internet com e sem fio está disponível mediante uma sobretaxa. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.
Localização
Com excelente localização em Santa Ana, Embassy Suites by Hilton Santa Ana Orange County Airport está a 10 minutos de carro de Universidade da Califórnia, Irvine e de Fashion Island. Este hotel fica a 14,1 km de Honda Center e a 16,3 km de Irvine Spectrum Center.
Lugares próximos
Segerstrom Center for the Arts(2.9 milhas)
South Coast Plaza(2.9 milhas)
Zoológico de Santa Ana(3.1 milhas)
Lyon Air Museum(3.2 milhas)
The LAB Antimall(3.9 milhas)
Old Orange County Courthouse(3.9 milhas)
Ronald Reagan Federal Building and Courthouse(3.9 milhas)
Orange County Fair and Events Center(4.2 milhas)
Heritage Museum of Orange County(4.3 milhas)
The Observatory(4.6 milhas)
Irvine Valley College(5.1 milhas)
Orange Coast College(5.1 milhas)
Universidade da Califórnia, Irvine(5.8 milhas)
Bren Events Center(5.8 milhas)
Museu Bowers(5.9 milhas)
Aeroporto John Wayne (SNA)(3.2 milhas)
Aeroporto Municipal de Fullerton (FUL)(17.3 milhas)
Aeroporto Municipal de Long Beach (LGB)(22.2 milhas)
Aeroporto Internacional de Ontário (ONT)(41.9 milhas)
Transporte de e para o aeroporto
Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Aluguel de bicicletas
Localização
1325 East Dyer Road, Santa Ana, Califórnia, Estados Unidos
Segerstrom Center for the Arts (2.9 milhas)
South Coast Plaza (2.9 milhas)
Zoológico de Santa Ana (3.1 milhas)
Lyon Air Museum (3.2 milhas)
The LAB Antimall (3.9 milhas)
Old Orange County Courthouse (3.9 milhas)
Opções de quarto
8
Suíte, várias camas, sacada
Detalhes do quarto
2 Camas Queen
e 1 Sofá-Cama
Acomoda 6
520 ft²
VarandaAr condicionadoSala de estar separadaGeladeira
5
Suíte, 1 cama King, micro-ondas
Detalhes do quarto
1 Cama King
Acomoda 4
452 ft²
Varanda ou terraçoAr condicionadoSala de estar separadaGeladeiraPátio
5
Suíte, 2 camas Queen, micro-ondas
Detalhes do quarto
2 Camas Queen
Acomoda 6
517 ft²
Varanda ou terraçoAr condicionadoSala de estar separadaGeladeiraPátio
4
Suíte, várias camas, acessível para pessoas com deficiência física
Detalhes do quarto
2 Camas Queen
e 1 Sofá-Cama
Acomoda 4
Ar condicionadoSala de estar separadaBanheira
5
Suíte, 1 cama King e sofá-cama, acessível para pessoas com deficiência física (Roll-in Shower)
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 4
452 ft²
Ar condicionadoSala de estar separadaGeladeira
5
Suíte, várias camas, micro-ondas
Detalhes do quarto
2 Camas Queen
e 1 Sofá-Cama
Acomoda 6
517 ft²
Ar condicionadoSala de estar separadaGeladeira
9
Suíte, 1 cama King e sofá-cama, sacada
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 4
517 ft²
VarandaAr condicionadoSala de estar separadaGeladeira
6
Suíte, 1 cama King e sofá-cama, micro-ondas
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 4
450 ft²
Ar condicionadoSala de estar separadaGeladeira
4
Quarto, 1 cama King e sofá-cama, acessível para pessoas com deficiência física, micro-ondas
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 4
452 ft²
Ar condicionadoSala de estar separadaBanheira
Avaliações dos hóspedes sobre Embassy Suites by Hilton Santa Ana Orange County Airport
7.5
Bom
Com base em 2.106 avaliações verificadas
Quem se hospeda aqui?
Negócios
27%
Casal
13%
Famílias
49%
Grupos
5%
Viajantes individuais
3%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Embassy Suites by Hilton Santa Ana Orange County Airport, os hóspedes costumam apreciar o café da manhã feito na hora, o atendimento simpático da equipe e o lobby e as suítes espaçosos, mas muitos descrevem a propriedade como envelhecida, com problemas de manutenção persistentes que afetam o conforto e a conveniência.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Embassy Suites by Hilton Santa Ana Orange County Airport, os hóspedes costumam apreciar o café da manhã feito na hora, o atendimento simpático da equipe e o lobby e as suítes espaçosos, mas muitos descrevem a propriedade como envelhecida, com problemas de manutenção persistentes que afetam o conforto e a conveniência.
Problemas comuns incluem sistemas de aquecimento e ar condicionado pouco confiáveis, elevadores e portões de estacionamento quebrados ou lentos, e uma área de piscina e academia desgastada. A limpeza e o serviço de quarto são frequentemente criticados, com relatos de odores de mofo, bolor, roupas de cama e carpetes manchados, pragas e serviço de quarto ausente ou insuficiente. A localização perto do Aeroporto John Wayne é conveniente, embora o barulho da rodovia, o horário limitado do serviço de transporte e o estacionamento pago e apertado sejam citados com frequência. Espere um layout espaçoso e um bom café da manhã, mas manutenção inconsistente.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O átrio impressiona, mas as instalações mostram sinais de desgaste: a piscina coberta/hidromassagem e a academia precisam de melhor manutenção, os elevadores e portões de estacionamento frequentemente apresentam falhas, o estacionamento é apertado e pago, e o serviço de transporte do aeroporto opera com horários limitados ou inconsistentes.
Avaliações dos hóspedes relacionadas
4
Jade
4 de dez. de 2024
·
Hospedou-se por 2 noites
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
4
Jacob
31 de out. de 2025
·
Hospedou-se por 1 noite
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
4
Lisa R
24 de mar. de 2025
·
Hospedou-se por 2 noites
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
2
David
2 de set. de 2025
·
Hospedou-se por 1 noite
This was one of the worst hotel experiences I have ever had. We have stayed at this hotel many times before, but this place is a dump now. The hotel was dirty, there were no towels for the pool for two days, and to top it all off, there was no coffee on Monday for breakfast. The elevators were also not working properly, and three of the five were out of service.
This was one of the worst hotel experiences I have ever had. We have stayed at this hotel many times before, but this place is a dump now. The hotel was dirty, there were no towels for the pool for two days, and to top it all off, there was no coffee on Monday for breakfast. The elevators were also not working properly, and three of the five were out of service.
2
Evette
27 de abr. de 2025
·
Hospedou-se por 2 noites
Leak pouring into pool and surrounding pool. Window panels around pool and gym area are replaced with some type of plastic.
Leak pouring into pool and surrounding pool. Window panels around pool and gym area are replaced with some type of plastic.
6
Dianna
23 de out. de 2025
·
Hospedou-se por 1 noite
This hotel is under renovation. The rooms were not clean. Extremely dated. Elevators questionable.
This hotel is under renovation. The rooms were not clean. Extremely dated. Elevators questionable.
8
samantha
13 de out. de 2025
·
Hospedou-se por 2 noites
The hotel is overall very nice and comfortable. We had to switch rooms due to our outlets not working and the air conditioning not working well but the hotel switched us very quickly with no issues. The floors of the room were not very clean and had visible dirty areas but the bedding seemed fine. The pool/gym area was very nice but the pool could have used a cleaning. The breakfast had a nice variety and it was great to have them make you a hot breakfast right in front of you. Only downside was that some of the cooks did not know how the tickets that they give out for breakfast worked and did not want to make our whole parties breakfast because of that. We did let the front desk know that they gave us a hard time in front of other guests in line and did short us 2 breakfast servings. The front desk said they would look into it but we heard nothing about it afterwards. Again, overall the hotel is really nice. They have a beautiful set up that feels relaxing and fun, the rooms are nice and the front desk staff as well as the maintenance people were very nice. Only issues were the cleanliness and the one cook.
The hotel is overall very nice and comfortable. We had to switch rooms due to our outlets not working and the air conditioning not working well but the hotel switched us very quickly with no issues. The floors of the room were not very clean and had visible dirty areas but the bedding seemed fine. The pool/gym area was very nice but the pool could have used a cleaning. The breakfast had a nice variety and it was great to have them make you a hot breakfast right in front of you. Only downside was that some of the cooks did not know how the tickets that they give out for breakfast worked and did not want to make our whole parties breakfast because of that. We did let the front desk know that they gave us a hard time in front of other guests in line and did short us 2 breakfast servings. The front desk said they would look into it but we heard nothing about it afterwards. Again, overall the hotel is really nice. They have a beautiful set up that feels relaxing and fun, the rooms are nice and the front desk staff as well as the maintenance people were very nice. Only issues were the cleanliness and the one cook.
4
Nita
11 de nov. de 2025
·
Hospedou-se por 2 noites
Hotel was dated, elevators not working, bathroom showers leaked and rusty and old. There was no room service. only every other day. Their breakfast for weekdays ended at 9:00am which was way too early. The only positive was their breakfast, staff was nice and their happy hour.
Hotel was dated, elevators not working, bathroom showers leaked and rusty and old. There was no room service. only every other day. Their breakfast for weekdays ended at 9:00am which was way too early. The only positive was their breakfast, staff was nice and their happy hour.
6
Annie
25 de jun. de 2025
·
Hospedou-se por 4 noites
The AC was down on all 3 rooms we tried to switch to. Seems like a hotel wide issue. The staff was helpful in getting fans to cool our rooms. At least the breakfast was good.
The AC was down on all 3 rooms we tried to switch to. Seems like a hotel wide issue. The staff was helpful in getting fans to cool our rooms. At least the breakfast was good.
6
Eladio
14 de jul. de 2025
·
Hospedou-se por 3 noites
Had multiple issues with the gate, not opening also call downstairs was on hold for 15 minutes. Bathroom tub was leaking water on the floor.
Had multiple issues with the gate, not opening also call downstairs was on hold for 15 minutes. Bathroom tub was leaking water on the floor.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações citam repetidamente odores de mofo ou bolor, carpetes e roupas de cama manchados, pragas e banheiros em más condições; o serviço de quarto é inconsistente, com atendimento ausente e falta de toalhas, embora alguns hóspedes tenham relatado quartos limpos.
Avaliações dos hóspedes relacionadas
2
Reed
29 de nov. de 2025
·
Hospedou-se por 3 noites
Looked like mold on the walls, housekeeping was way below par, room was dirty, poor customer service. Not at all what I have experienced at other Embassy Suites
Looked like mold on the walls, housekeeping was way below par, room was dirty, poor customer service. Not at all what I have experienced at other Embassy Suites
6
Jeffrey
19 de set. de 2025
·
Hospedou-se por 2 noites
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
2
Casey
28 de jul. de 2025
·
Hospedou-se por 4 noites
I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
2
Raquel
22 de ago. de 2025
·
Hospedou-se por 2 noites
The first room was dirty, with stained sheets and I asked for a new room it was better but still not clean. The restroom was gross, not clean. I do not thin staff puts attention into cleaning. The room is an attempted update, but really dated. It is a very convenient OC location, but after the 2nd stay we will not return. The mattress was also as hard as a rock, very comfortable 2 day stay I was miserable. The only win was the omelette was made with love at breakfast from the sweetest staff. I would not recommend this hotel there are much better hotels in the are for the same price.
The first room was dirty, with stained sheets and I asked for a new room it was better but still not clean. The restroom was gross, not clean. I do not thin staff puts attention into cleaning. The room is an attempted update, but really dated. It is a very convenient OC location, but after the 2nd stay we will not return. The mattress was also as hard as a rock, very comfortable 2 day stay I was miserable. The only win was the omelette was made with love at breakfast from the sweetest staff. I would not recommend this hotel there are much better hotels in the are for the same price.
4
Stephanie
17 de jul. de 2025
·
Hospedou-se por 2 noites
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
4
Johnathan
5 de nov. de 2025
·
Hospedou-se por 4 noites
The staff is nice enough. But we requested the rooms to have sheets changed twice and you could tell they weren’t. Our room was infested with roaches, all over the bathroom walls and in the main room. It just felt disgusting.
The staff is nice enough. But we requested the rooms to have sheets changed twice and you could tell they weren’t. Our room was infested with roaches, all over the bathroom walls and in the main room. It just felt disgusting.
4
Joshua
9 de mar. de 2025
·
Hospedou-se por 2 noites
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
4
Loraine
13 de out. de 2025
·
Hospedou-se por 2 noites
Had two rooms. Only was able to check into one. After the regular check in time the other room was not available but was told it was already a assigned and near the first room. Upon the return from dinner went to check in and the room tha was assigned was subpar. Various areas smelled like urine including sheets and courtains. The bathroom door was wilted from water. Tub plug was removed, mold on the shelf, etc. Also,couch seats stained and scratches on the door.
Had two rooms. Only was able to check into one. After the regular check in time the other room was not available but was told it was already a assigned and near the first room. Upon the return from dinner went to check in and the room tha was assigned was subpar. Various areas smelled like urine including sheets and courtains. The bathroom door was wilted from water. Tub plug was removed, mold on the shelf, etc. Also,couch seats stained and scratches on the door.
2
Youvana
20 de out. de 2025
·
Hospedou-se por 2 noites
We found roaches and nail clippings in the restroom and smelled like urine as soon as we get walked in. This was our first day checked in. The a/c unit was not working. The room was warm and the front desk was no help. We had to sleep in a warm room for 2 nights. The pillows were in 3 different pieces. If I can give them no stars I would.
We found roaches and nail clippings in the restroom and smelled like urine as soon as we get walked in. This was our first day checked in. The a/c unit was not working. The room was warm and the front desk was no help. We had to sleep in a warm room for 2 nights. The pillows were in 3 different pieces. If I can give them no stars I would.
2
Rysann
4 de jul. de 2025
·
Hospedou-se por 3 noites
Very dirty! The bathroom vanity was falling apart. The floors in the room were filthy, we could not take off our shoes. They had a towel shortage, we had to go to the front desk to get towels. Housekeeping and the front desk did not answer the phone when we called.
Very dirty! The bathroom vanity was falling apart. The floors in the room were filthy, we could not take off our shoes. They had a towel shortage, we had to go to the front desk to get towels. Housekeeping and the front desk did not answer the phone when we called.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As suítes são espaçosas, mas a decoração e o mobiliário são datados e desgastados, e problemas com o sistema de aquecimento e ar condicionado costumam afetar o conforto. Quartos voltados para a rodovia podem ser barulhentos e os sofás-cama desconfortáveis; alguns equipamentos e o Wi-Fi também podem apresentar mau funcionamento.
Avaliações dos hóspedes relacionadas
6
Amy
19 de ago. de 2025
·
Hospedou-se por 3 noites
I should have known better! When I was assigned a room, I didn't ask any questions. I didn't ask, "Is this room right next to a giant pump that will run ALL DAY AND ALL NIGHT? I honestly think that rooms that are adjacent to VERY noisy machinery should be the very last rooms assigned to anyone and only in desperation. I also think that folks at the front desk who are assigning rooms should have to go stand in the rooms that have a questionable location. They need to know exactly what they are assigning. I should have requested a room change, but my daughter (who has a disability) was exhausted and would not have moved easily. Fortunately, I do bring earplugs.
I should have known better! When I was assigned a room, I didn't ask any questions. I didn't ask, "Is this room right next to a giant pump that will run ALL DAY AND ALL NIGHT? I honestly think that rooms that are adjacent to VERY noisy machinery should be the very last rooms assigned to anyone and only in desperation. I also think that folks at the front desk who are assigning rooms should have to go stand in the rooms that have a questionable location. They need to know exactly what they are assigning. I should have requested a room change, but my daughter (who has a disability) was exhausted and would not have moved easily. Fortunately, I do bring earplugs.
8
Andrea
2 de ago. de 2025
·
Hospedou-se por 1 noite
Great view but the pull out bed was horrible.
Great view but the pull out bed was horrible.
6
William
18 de nov. de 2025
·
Hospedou-se por 1 noite
The place is in need of renovation and from the signage up around the lobby it appears they are about to start a facelift. Included breakfast was great. The room itself was spacious and comfortable. The room’s bathroom was beaten up and tired, with chipped paint, uneven flooring. The room was not throughly cleaned before we arrived, with a bit of food crumbs remaining on floor under desk and a discarded (or lost) contact lens on the bathroom counter. Airport shuttle did not start working until 9 AM so that was a disappointment as we chose the hotel for that amenity and then could not use it since we needed to be at the airport by 8:30 AM. Overall not a bad value, but don’t expect greatness.
The place is in need of renovation and from the signage up around the lobby it appears they are about to start a facelift. Included breakfast was great. The room itself was spacious and comfortable. The room’s bathroom was beaten up and tired, with chipped paint, uneven flooring. The room was not throughly cleaned before we arrived, with a bit of food crumbs remaining on floor under desk and a discarded (or lost) contact lens on the bathroom counter. Airport shuttle did not start working until 9 AM so that was a disappointment as we chose the hotel for that amenity and then could not use it since we needed to be at the airport by 8:30 AM. Overall not a bad value, but don’t expect greatness.
6
andrew
21 de ago. de 2025
·
Hospedou-se por 1 noite
expedia says airport shuttle starts at 530am, fron tdesk told me not till 9ish. came back to check out in evening and front desk said shuttle wasnt available. Room looked very old and rundown. noisy as well seemed like some rooms nearby were being worked on.
expedia says airport shuttle starts at 530am, fron tdesk told me not till 9ish. came back to check out in evening and front desk said shuttle wasnt available. Room looked very old and rundown. noisy as well seemed like some rooms nearby were being worked on.
8
Gordon
15 de abr. de 2025
·
Hospedou-se por 4 noites
The rooms need to be updated. The rooms were not in great shape. Rusty door frames in the bathroom, water stains around the tub, refinished tub had peeling refinishing compound that was peeling, furniture was in ok condition, broken curtain rods, entry door was very squeaky due to a bent hinge pin. On positive note; bed was very comfortable and all employees were wonderful, nice lobby and an above average breakfast.
The rooms need to be updated. The rooms were not in great shape. Rusty door frames in the bathroom, water stains around the tub, refinished tub had peeling refinishing compound that was peeling, furniture was in ok condition, broken curtain rods, entry door was very squeaky due to a bent hinge pin. On positive note; bed was very comfortable and all employees were wonderful, nice lobby and an above average breakfast.
8
Angel
24 de fev. de 2025
·
Hospedou-se por 1 noite
Everything was great except for the sofa bed. It was very uncomfortable
Everything was great except for the sofa bed. It was very uncomfortable
8
Kathleen
24 de set. de 2025
·
Hospedou-se por 1 noite
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
8
John
19 de nov. de 2025
·
Hospedou-se por 1 noite
I enjoyed everything at the hotel except the condition of the property. It was pretty run down. Looks like the last time any renovations were done was in the 1990’s.
I enjoyed everything at the hotel except the condition of the property. It was pretty run down. Looks like the last time any renovations were done was in the 1990’s.
6
Dora
24 de ago. de 2025
·
Hospedou-se por 3 noites
No hot water in the first room when check in. The room is old and air-con can't be adjusted so the room is freezing cold. The gate in the parking lot does not work. The hotel needs update.
No hot water in the first room when check in. The room is old and air-con can't be adjusted so the room is freezing cold. The gate in the parking lot does not work. The hotel needs update.
4
darren
2 de ago. de 2025
·
Hospedou-se por 2 noites
The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é misto: embora alguns funcionários sejam simpáticos e prestativos, muitos hóspedes relatam longas filas, telefones sem resposta, respostas lentas ou pouco úteis e erros no check-in ou na atribuição de quartos.
Avaliações dos hóspedes relacionadas
4
Jacob
31 de out. de 2025
·
Hospedou-se por 1 noite
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
10
Bella
8 de nov. de 2024
·
Hospedou-se por 1 noite
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
2
nansy
10 de ago. de 2024
·
Hospedou-se por 1 noite
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
4
Desiree
18 de nov. de 2025
·
Hospedou-se por 1 noite
The air conditioner did not work, they had some one supposedly fix it still didnt work. Gave us a fan. We asked for another one and they said they didnt have anymore. When asked for toilet paper we had to walk to front desk to get it ourself. Front desk people not friendly at all..
The air conditioner did not work, they had some one supposedly fix it still didnt work. Gave us a fan. We asked for another one and they said they didnt have anymore. When asked for toilet paper we had to walk to front desk to get it ourself. Front desk people not friendly at all..
2
Motohiko
2 de set. de 2024
·
Hospedou-se por 1 noite
Checking in took 30 minutes due to being short-staffed and inexperienced team. They couldn't seem to do the most simplest tasks without having to discuss things with one another while the guests waited. Manager was nowhere in sight. Finally checked in but room had foul stench. Towels were not fully dried and damp. Wifi didn't work with our information so we had to call IT service but that didn't work either. Pool area had cockroaches. The tipping point was when the front checked a different guest to our room an hour after we checked in. They walked into our room while we were at the pool and saw our open luggages in the room. Good thing they were nice people and left the room untouched. We met them as they came out of our room. Our keys were no longer able to open the room so they gave their keys to us. Just an all round disaster of an experience. Went to the front to request a full refund because there were too many bad signs. We decided to leave. While there, half a dozen people were there crowding the desk saying they had problems with their keys etc. Good thing they honored our complaint and gave us the refund. And to top it off, they said we can leave the parking lot without any payment, so we took their word, but the parking gate didn't open. Had to ask valet to help us and explained the situation again. We left there flabbergasted at what we just went through.
Checking in took 30 minutes due to being short-staffed and inexperienced team. They couldn't seem to do the most simplest tasks without having to discuss things with one another while the guests waited. Manager was nowhere in sight. Finally checked in but room had foul stench. Towels were not fully dried and damp. Wifi didn't work with our information so we had to call IT service but that didn't work either. Pool area had cockroaches. The tipping point was when the front checked a different guest to our room an hour after we checked in. They walked into our room while we were at the pool and saw our open luggages in the room. Good thing they were nice people and left the room untouched. We met them as they came out of our room. Our keys were no longer able to open the room so they gave their keys to us. Just an all round disaster of an experience. Went to the front to request a full refund because there were too many bad signs. We decided to leave. While there, half a dozen people were there crowding the desk saying they had problems with their keys etc. Good thing they honored our complaint and gave us the refund. And to top it off, they said we can leave the parking lot without any payment, so we took their word, but the parking gate didn't open. Had to ask valet to help us and explained the situation again. We left there flabbergasted at what we just went through.
2
Michelle
2 de jul. de 2025
·
Hospedou-se por 1 noite
I had no AC in my room, when asked to move there were no rooms available. Maintenance person said there were 2 compressors down and only 1 working for entire hotel. This is ridiculous in the summer. I was given a fan for my room. Tried to move the next day and was told again there were no rooms!
I had no AC in my room, when asked to move there were no rooms available. Maintenance person said there were 2 compressors down and only 1 working for entire hotel. This is ridiculous in the summer. I was given a fan for my room. Tried to move the next day and was told again there were no rooms!
6
Joseph
16 de ago. de 2024
·
Hospedou-se por 1 noite
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
2
Debra
18 de set. de 2025
·
Hospedou-se por 4 noites
I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
8
Angela
30 de mar. de 2025
·
Hospedou-se por 5 noites
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
6
Brian
1 de set. de 2024
·
Hospedou-se por 1 noite
Check-in person was great, the morning front desk person was rude.
Check-in person was great, the morning front desk person was rude.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Conveniente para o Aeroporto John Wayne e as principais estradas, mas vários hóspedes observam o barulho da rodovia, uma sensação de insegurança ao redor do estacionamento e roubos ocasionais em carros; a construção próxima pode causar atrasos.
Avaliações dos hóspedes relacionadas
8
Y
8 de nov. de 2024
·
Hospedou-se por 1 noite
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
10
Sarah
25 de jun. de 2024
·
Hospedou-se por 1 noite
The room we stayed in was very nice and we loved the proximity to the airport. Check-in and check-out were fast and easy. We were put in a room on the same floor as the rest of our group, which we appreciated. We also liked the breakfast. One of the elevators was out of service, but there were plenty of others available. The parking is a little too tight in our opinion. There was an SUV parked across from us and we had to do a many-point turn to safely pull out of our spot.
The room we stayed in was very nice and we loved the proximity to the airport. Check-in and check-out were fast and easy. We were put in a room on the same floor as the rest of our group, which we appreciated. We also liked the breakfast. One of the elevators was out of service, but there were plenty of others available. The parking is a little too tight in our opinion. There was an SUV parked across from us and we had to do a many-point turn to safely pull out of our spot.
2
Victor
5 de dez. de 2024
·
Hospedou-se por 1 noite
the room was smelly and they charge extra for parking $22.00
the room was smelly and they charge extra for parking $22.00
10
Kathleen
22 de nov. de 2024
·
Hospedou-se por 1 noite
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
2
Benjamin
11 de set. de 2024
·
Hospedou-se por 1 noite
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
2
Baqi Uj Jeelan
23 de set. de 2024
·
Hospedou-se por 2 noites
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
8
Frances
26 de ago. de 2025
·
Hospedou-se por 1 noite
The area around the hotel has construction going on as does the entire city. Very inconvenient to get out and about.
The area around the hotel has construction going on as does the entire city. Very inconvenient to get out and about.
8
Ismael
3 de ago. de 2025
·
Hospedou-se por 1 noite
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
6
Pedro Hiram
2 de jan. de 2025
·
Hospedou-se por 1 noite
Property look a bit old and the noise in and around the property is to much for me.
Property look a bit old and the noise in and around the property is to much for me.
8
VU
21 de jan. de 2025
·
Hospedou-se por 1 noite
Overall the stay was good. Our room on the 10th floor facing the freeway was a little noisy from the freeway. It was loud enough to prevent me from sleeping, had to sleep on the sofa in the living room. But everything else were good and especially the breakfast.
Overall the stay was good. Our room on the 10th floor facing the freeway was a little noisy from the freeway. It was loud enough to prevent me from sleeping, had to sleep on the sofa in the living room. But everything else were good and especially the breakfast.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é frequentemente um destaque, com ovos feitos na hora, embora as filas possam ser longas, o café ou o serviço possam terminar cedo, e o coquetel e os lanches noturnos são limitados.
Avaliações dos hóspedes relacionadas
6
Jeffrey
19 de set. de 2025
·
Hospedou-se por 2 noites
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
10
Bella
8 de nov. de 2024
·
Hospedou-se por 1 noite
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
10
LaToya
28 de jul. de 2025
·
Hospedou-se por 4 noites
The breakfast
The breakfast
10
Asma
9 de jan. de 2025
·
Hospedou-se por 1 noite
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
8
Sherrill
8 de jan. de 2025
·
Hospedou-se por 3 noites
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
2
John
22 de fev. de 2025
·
Hospedou-se por 2 noites
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
6
Fangyuan
4 de jul. de 2025
·
Hospedou-se por 1 noite
The hotel was nicely designed and the lobby had a beautiful skylight, but it was definitely showing it's age. There was chipping and damage in the bathroom and around the room, and the place smelled really old. Breakfast was a big affair though, with a lot of food options, so that was a bonus.
The hotel was nicely designed and the lobby had a beautiful skylight, but it was definitely showing it's age. There was chipping and damage in the bathroom and around the room, and the place smelled really old. Breakfast was a big affair though, with a lot of food options, so that was a bonus.
10
Simon
28 de jul. de 2025
·
Hospedou-se por 2 noites
The crew at the buffet are the best
The crew at the buffet are the best
8
Edward S
12 de jan. de 2025
·
Hospedou-se por 1 noite
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
2
Prasad
23 de out. de 2024
·
Hospedou-se por 1 noite
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Said
18 de set. de 2024
·
Hospedou-se por 1 noite
Excelente
Excelente
8
Heimana
há 3 semanas
·
Hospedou-se por 4 noites
Good for this time.clean room
Good for this time.clean room
10
cindy
há 3 semanas
·
Hospedou-se por 3 noites
The staff was very accommodating my room was nice. The staff in the dining room were really nice. And the food and drink was great!!’
The staff was very accommodating my room was nice. The staff in the dining room were really nice. And the food and drink was great!!’
4
Laura
há 3 semanas
·
Hospedou-se por 2 noites
I had high expectations for an Embassy Suites. Our room was dirty. The pull out coach was dirty and had hair on the bed. We asked for it to be cleaned they gave us sheets to put on bed. The bathroom door didn’t close all the way. Room was old and out dated. Room felt very dirty. Breakfast was just ok. In the past we have stayed at other Embassy and breakfast was amazing. Very disappointed. Will not stay here again,
I had high expectations for an Embassy Suites. Our room was dirty. The pull out coach was dirty and had hair on the bed. We asked for it to be cleaned they gave us sheets to put on bed. The bathroom door didn’t close all the way. Room was old and out dated. Room felt very dirty. Breakfast was just ok. In the past we have stayed at other Embassy and breakfast was amazing. Very disappointed. Will not stay here again,
8
Jill
30 de set. de 2026
·
Hospedou-se por 3 noites
Stayed here when we took our family to Knott’s Berry Farm. The location was great, and the lobby area with all the seating was awesome. We loved having breakfast in the morning and being able to spread out with lots of options for seating! The property is definitely dated and had some maintenance issues. The sink in our room was clogged, the bathroom door wouldn’t close all the way, and the hot tub on the property was pretty gross. The elevators weren’t always reliable either which made it a little frustrating staying on the night floor. Overall, it worked well for our family, but the property could use some updates and better maintenance.
Stayed here when we took our family to Knott’s Berry Farm. The location was great, and the lobby area with all the seating was awesome. We loved having breakfast in the morning and being able to spread out with lots of options for seating! The property is definitely dated and had some maintenance issues. The sink in our room was clogged, the bathroom door wouldn’t close all the way, and the hot tub on the property was pretty gross. The elevators weren’t always reliable either which made it a little frustrating staying on the night floor. Overall, it worked well for our family, but the property could use some updates and better maintenance.
Políticas da propriedade
Check-in
Checkout
De 16:00 a 00:00
Antes de 11:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
Mostrar maisTem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Considerando este hotel para sua viagem para Santa Ana?
Qual o preço médio das diárias no Embassy Suites by Hilton Santa Ana Orange County Airport?
Nos próximos 60–90 dias, as diárias no Embassy Suites by Hilton Santa Ana Orange County Airport em Santa Ana geralmente ficam em torno de US$ 130 por noite para dois hóspedes, variando de US$ 130 a US$ 149.
Qual a época mais tranquila para visitar o Embassy Suites by Hilton Santa Ana Orange County Airport?
Junho é o mês mais tranquilo para visitar o Embassy Suites by Hilton Santa Ana Orange County Airport em Santa Ana, enquanto setembro tem a maior demanda. Planeje para maior disponibilidade e menos multidões no início do verão e espere um pico de atividades em setembro.
Quais atrações e tipos de viajantes o Embassy Suites by Hilton Santa Ana Orange County Airport atende bem?
O Embassy Suites by Hilton Santa Ana Orange County Airport em Santa Ana é excelente para famílias e viajantes a negócios, com fácil acesso ao South Coast Plaza e ao Segerstrom Center for the Arts, além do Zoológico de Santa Ana e do Museu Bowers nas proximidades. Sua localização na Califórnia coloca você perto de centros de convenções e destinos de compras populares tanto para viagens de lazer quanto de trabalho.
Qual mês oferece as tarifas mais baixas no Embassy Suites by Hilton Santa Ana Orange County Airport?
Dezembro é o mês mais barato para se hospedar no Embassy Suites by Hilton Santa Ana Orange County Airport em Santa Ana, com uma média de US$ 129 por noite; Julho é o mês mais caro, a US$ 221. As tarifas mais baixas em dezembro ocorrem mesmo com Junho sendo o mês menos movimentado.
Como os preços do Embassy Suites by Hilton Santa Ana Orange County Airport se comparam com outros hotéis próximos?
O Embassy Suites by Hilton Santa Ana Orange County Airport é mais barato que 12 de 20 hotéis comparáveis em Santa Ana, com uma mediana típica de US$ 150 por noite em comparação com cerca de US$ 172 para seus concorrentes. Isso o coloca abaixo da média da região, mas ainda próximo do centro do conjunto competitivo local.
Quanto está a diária em Embassy Suites by Hilton Santa Ana Orange County Airport-Santa Ana em comparação com as últimas semanas?
O preço atual em Embassy Suites by Hilton Santa Ana Orange County Airport-Santa Ana é de US$ 130 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 10% abaixo da média de US$ 147 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 123 e US$ 237.
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-01: 119.96186599969484USD
- 2026-11-02: 128.46213043229676USD
- 2026-11-03: 136.97015161727907USD
- 2026-11-04: 128.46213043229676USD
- 2026-11-05: 128.23078614682007USD
- 2026-11-06: 142.16325462254335USD
- 2026-11-07: 142.053848534729USD
- 2026-11-08: 116.44942400000001USD
- 2026-11-09: 129.885896USD
- 2026-11-10: 129.8286173384247USD
- 2026-11-11: 129.885896USD
- 2026-11-12: 129.885896USD
- 2026-11-13: 142.053848534729USD
- 2026-11-14: 160.1723065227356USD
- 2026-11-15: 120.92824800000001USD
- 2026-11-16: 133.774019386734USD
- 2026-11-17: 133.774019386734USD
- 2026-11-18: 133.774019386734USD
- 2026-11-19: 133.774019386734USD
- 2026-11-20: 142.758576825058USD
- 2026-11-21: 142.758576825058USD
- 2026-11-22: 120.78361190467835USD
- 2026-11-23: 133.774019386734USD
- 2026-11-24: 133.774019386734USD
- 2026-11-25: 142.758576825058USD
- 2026-11-26: 143.75288484246826USD
- 2026-11-27: 164.71923275839234USD
- 2026-11-28: 143.31662731982422USD
- 2026-11-29: 124.78231172622682USD
- 2026-11-30: 133.774019386734USD
- 2026-12-01: 133.774019386734USD
- 2026-12-02: 133.774019386734USD
- 2026-12-03: 136.76410220382692USD
- 2026-12-04: 133.76686062187196USD
- 2026-12-05: 133.774019386734USD
- 2026-12-06: 124.78231172622682USD
- 2026-12-07: 133.774019386734USD
- 2026-12-08: 133.774019386734USD
- 2026-12-09: 133.76686062187196USD
- 2026-12-10: 133.774019386734USD
- 2026-12-11: 133.76686062187196USD
- 2026-12-12: 133.76686062187196USD
- 2026-12-13: 124.78231172622682USD
- 2026-12-14: 133.774019386734USD
- 2026-12-15: 133.774019386734USD
- 2026-12-16: 133.774019386734USD
- 2026-12-17: 133.774019386734USD
- 2026-12-18: 133.774019386734USD
- 2026-12-19: 133.774019386734USD
- 2026-12-20: 124.78231172622682USD
- 2026-12-21: 124.78231172622682USD
- 2026-12-22: 124.78231172622682USD
- 2026-12-23: 125.78376996582033USD
- 2026-12-24: 124.78231172622682USD
- 2026-12-25: 135.94037439735413USD
- 2026-12-26: 154.74035875997927USD
- 2026-12-27: 124.78231172622682USD
- 2026-12-28: 124.78231172622682USD
- 2026-12-29: 124.79661217059328USD
- 2026-12-30: 124.78231172622682USD
- 2026-12-31: 124.78231172622682USD
- 2027-01-01: 133.245014USD
Esta propriedade oferece serviço de traslado do aeroporto. Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade na chegada, usando as informações fornecidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Deposit: USD 100.00 per accommodation, per night
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Esta propriedade se garante o direito de recusar reservas para eventos ou festas de grupos, inclusive festas como despedidas de solteiro e de solteira.
- Acesso à piscina permitido entre 6h e 23h.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa para internet sem fio no quarto: USD 6.7 (os preços podem variar)
- Taxa para o acesso à internet com fio no quarto: USD 6.7 (as tarifas podem variar)
- Taxa para internet sem fio em áreas comuns: USD 6.7 (os preços podem variar)
- Taxa para o acesso à internet com fio em áreas comuns: USD 6.7 (as tarifas podem variar)
- Taxa para estacionamento sem manobrista: USD 22 por diária
- Taxa para animais de estimação: USD 75 por acomodação, por estadia
- Animais de serviço são isentos de taxas
- Taxa de check-out tardio: USD 99 (opção sujeita a disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Transporte de e para o aeroporto
Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Aluguel de bicicletas
Geral
Vending machines
Café da manhã gratuito
Braille or Raised Signage
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Estacionamento
Transporte de e para o aeroporto
Airport Transportation (free)
Parking (Limited)
Parking (Self) (surcharge)
Atividades
Windsurf
Caiaque
Espaço para exercício físico
Newspapers in Lobby (free)
Pool Sun Loungers
Serviços
Centro de negócios
Elevador
Cofre
Serviço de lavanderia
Aluguel de bicicletas
Armazenamento de bagagem
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Wedding Services
Well-Lit Path to Entrance
Internet
WiFi (surcharge)
Internet (Wired) (surcharge)