Palihouse Santa Monica

Parking was tough and valet was sometimes not there

My husband and I stayed at Palihouse for a work trip and absolutely loved the friendliness of the staff! The food was delicious too. We had a breakfast burrito that was worth every penny. They also serve cookies in the afternoon and I think I will dream about them, they were so good. The only improvements would've been that I wish they had more bikes available. They were all booked by 9 am. The valet also wasn't the most helpful with bags when we left. He just stood by the driver side while we were juggling all our stuff. I don't mind that but if a tip is expected, I'd hope for a little more assistance.

Gorgeous, stylish hotel Beautiful grounds Restaurant but no bar

Beautiful, unique property oozing with vintage California charm. Super lovely staff. Needs a liquor license and better heat in the lobby.

I love this hotel so much! Looks like an Italian villa outside of Florence with cypress trees, beautiful plantings, grouping of tables and chairs, a courtyard fountain and a bacci court! Inside it’s quirky and charming with interesting wallpaper, dressing tables, fun decor and a fire burning in the lobby fireplace! Bikes for guests to borrow! Cookies in the lobby at 4! Mocktails at 5! A good breakfast in your room or in the lobby! Truly the most charming hotel outside of France or Italy! I’ll be back!

Great boutique hotel near the beach and downtown. Loved the stroll to Montana Avenue and the restaurants and shopping there! Great to get a free bike from the hotel and ride along the beach to Venice.

Loved this hotel. Parking around the area is difficult and valet is only available until 10:30. However, everything else was wonderful. Loved the historic feel of the property

This is a great space. I was upgraded to a wonderful suite. The staff was very helpful. My one smallish issue is that they do not have a bar. I was visiting my daughter and some of her college friends and we wanted to grab a cocktail after dinner. It would have been great to invite them all back to my hotel hut instead we had to go to a busy bar at another hotel.

Property was beautiful, room was a good size and very clean. Decor and overall vibe was nice. Staff was friendly and helpful. The location was great. Easy to walk to bars and restaurants or to the boardwalk/beach. It was a warm night without AC. The room had large windows to open to let in a breeze but this offered little to no privacy. Screens were in disrepair and the neighborhood was a bit noisy at night, but overall experience was good. Glad we tried it out but not sure it’s worth the price. We were charged for valet parking and the vehicle was too large for the garage so we ending up paying the parking fee for the valet to leave the vehicle parked on the street near the hotel. Had we known, we would have found a spot on our own and saved the $50.

The property description included free parking. There is no free parking at this property unless you are lucky enough to find street parking at odd hours.

This hotel is okay, but for the price I was pretty underwhelmed. You get the charm of an older property, but that comes with downsides like old plumbing, thin walls, noisy stairs and single paned windows. If you like peace and quiet I don't recommend. I also think the hotel could have done more to add luxury. The bed felt old, there were chips in the tub glaze making it uncomfortable to stand in and there were barely any outlets in the bedroom making it hard to charge your phone while sleeping. Staff was kind and helpful. They were understaffed during my stay so I believe my room was ready a little late, but not much. They were very apologetic about it. Overall just screamed bad management who only cares about surface appearances and not the actual experience of their guests. I would not book again.

We've stayed at many older properties, and don't expect perfection. But slow sink and tub drains, a soft bed, and what looked like mold around the bathroom ceiling light made for an uncomfortable stay. Plus, there's no place to set your luggage. It turns out that you have to REQUEST a luggage rack if you want one (who doesn't?). We're accustomed to finding a luggage rack in the closet, and found our about the need to request one when speaking with someone from the front desk. The employees were professional and as helpful as they could be, no complaints there.

property has old charm but for the prices the rooms were outdated. Mattress was old and very uncomfortable therefore we shortened our stay. The wallpaper was dirty and dusty, causing a musty smell

Bathrooms with hair from previous guest. The staff decided not to serve breakfast on day of arrival. They said they would have rolls and coffee from 7:00 am to 10 am. The staff n charge showed up at 7:15 both days of my stay with no sense of urgency to get coffee and rolls out! Valet was also late…

Clean and comfortable with character. Was a great and quiet option just off the main area. Felt very safe and in the neighborhoods instead in the commercial areas. Great choice!

I have stayed at several PALIHOTELS and have liked the uniqueness and location..This place is cool on the outside but has some issues.. The room has old carpeting, it smelled, I had to open windows, the no stall shower like other locations.. Got there at 1am one night and hotel was locked up with NO INSTRUCTIONS on how to get in… finally someone answered the call box and buzzed us in.. $52 overnight valet was excessive and SLOW!!! sat am, (9:30am) no valet around, luckily I kept keys to car .. Bon voyage…

I asked for room cleaning two days straight and no one ever cleaned.

Property was beautiful, room was a good size and very clean. Decor and overall vibe was nice. Staff was friendly and helpful. The location was great. Easy to walk to bars and restaurants or to the boardwalk/beach. It was a warm night without AC. The room had large windows to open to let in a breeze but this offered little to no privacy. Screens were in disrepair and the neighborhood was a bit noisy at night, but overall experience was good. Glad we tried it out but not sure it’s worth the price. We were charged for valet parking and the vehicle was too large for the garage so we ending up paying the parking fee for the valet to leave the vehicle parked on the street near the hotel. Had we known, we would have found a spot on our own and saved the $50.

Best hotel experience in years. The entire staff, front desk, barrista, cleaning crew were kind and friendly. I was upgraded unexpectedly to a King suite for the stay. The room was clean and quiet which are most important to me. No issues with bringing my border collie for the stay, super dog friendly place and easy to walk him around the quiet/beautiful streets in the AM. Personally loved the location, just 1-2 blocks from 3rd street promenade and a couple blocks to the beach. Will definitely be staying here again.

Beautiful property, very clean and friendly staff

Horrible, horrible place. The room and hotel felt like we were in a haunted house. If you want to feel like a poor European renting an apartment in the 1970’s, this is your place! We were appalled at the room for the price. Seemed like a cruel joke. The maroon shag carpet seems original to the building. The shower is so small I could barely fit and the shower curtain was attached to my body the entire time. I wanted a romantic getaway with my wife, but she couldn’t even shower with me. Also, she didn’t even want to use the shower because there is only a rainfall shower. No handheld sprayer or anything so the only way to shower is to get your hair soaked every time. This doesn’t work for most women. The room was an adjoining room we could hear the people and their A/C running in the room next to us. Zero privacy. There was also ZERO service. They have this massive hotel with many rooms and… ONE person working there. He was a security guard and said there is no one else there and he can’t help with anything customer related. What?! I expect a hundred rooms run by one human at Motel 6. I expect a staff and at least one person to help guests at this price point. Bottom line is that this place is super dated to a disgusting degree. There are many hotels in the area that do much better for less or the same price. Try The Huntley. Ocean View Hotel or even the Comfort Inn is far nicer for half the price. Run from this place. My wife and I asked for a refund after an hour there.

Love the hotel but they need to add modern conveniences to rooms; brighter lighting, usb ports, outlets on nightstands. Water pressure was weak.

Property better maintained than expected - like a private villa and room was spacious with a little kitchen.

This hotel is okay, but for the price I was pretty underwhelmed. You get the charm of an older property, but that comes with downsides like old plumbing, thin walls, noisy stairs and single paned windows. If you like peace and quiet I don't recommend. I also think the hotel could have done more to add luxury. The bed felt old, there were chips in the tub glaze making it uncomfortable to stand in and there were barely any outlets in the bedroom making it hard to charge your phone while sleeping. Staff was kind and helpful. They were understaffed during my stay so I believe my room was ready a little late, but not much. They were very apologetic about it. Overall just screamed bad management who only cares about surface appearances and not the actual experience of their guests. I would not book again.

Room was small and air-conditioning loud. Public areas are very crowded. Lovely space with charming architectural details. Perhaps visit during a weekday when less crowded.

We loved our stay, the room was spacious and very comfortable.

European feel. Comfortable and spacious room.

Palihouse Santa Monica is a lovely, cozy hotel in a quiet neighborhood in Santa Monica steps away from restaurants, shops, and activities, not to mention the beach! Our room was BIG, with a full kitchen and balcony.

I’ve never stayed in a more absurd hotel. The staff is excellent, but the place is falling apart. The toilet clogged twice, the A/C is useless, and they handed me a dusty fan as a solution. Meanwhile, they’re charging $13 for a bottle of water. Management seriously needs to rethink what they’re selling here—because it’s definitely not comfort.

Air conditioner in the room wasn’t working, but other than that I really enjoyed my stay.

Horrible, horrible place. The room and hotel felt like we were in a haunted house. If you want to feel like a poor European renting an apartment in the 1970’s, this is your place! We were appalled at the room for the price. Seemed like a cruel joke. The maroon shag carpet seems original to the building. The shower is so small I could barely fit and the shower curtain was attached to my body the entire time. I wanted a romantic getaway with my wife, but she couldn’t even shower with me. Also, she didn’t even want to use the shower because there is only a rainfall shower. No handheld sprayer or anything so the only way to shower is to get your hair soaked every time. This doesn’t work for most women. The room was an adjoining room we could hear the people and their A/C running in the room next to us. Zero privacy. There was also ZERO service. They have this massive hotel with many rooms and… ONE person working there. He was a security guard and said there is no one else there and he can’t help with anything customer related. What?! I expect a hundred rooms run by one human at Motel 6. I expect a staff and at least one person to help guests at this price point. Bottom line is that this place is super dated to a disgusting degree. There are many hotels in the area that do much better for less or the same price. Try The Huntley. Ocean View Hotel or even the Comfort Inn is far nicer for half the price. Run from this place. My wife and I asked for a refund after an hour there.

The staff was absolutely amazing! Professional, kind, helpful, attentive, offering a warm welcome, and kind farewell 🙏💫💫💫💫💫Gavin made our checkout/farewell so wonderful, that we truly can’t wait to return someday soon! A fabulous historic warm and charming place! Thank you to all!

The staff was very unavailable, hard to get in touch with them. The parking situation is weird, they told me they would park my car out front because I had an early morning check out, but I had to pick up my own car in an alleyway while it was still dark (unsafe).

no internet on day 2, no answer to reception calls, food service super slow . . . .

Amazing experience, we enjoyed the architecture and attention to detail. Service was yhe best, very accommodating and kind

I have stayed at several PALIHOTELS and have liked the uniqueness and location..This place is cool on the outside but has some issues.. The room has old carpeting, it smelled, I had to open windows, the no stall shower like other locations.. Got there at 1am one night and hotel was locked up with NO INSTRUCTIONS on how to get in… finally someone answered the call box and buzzed us in.. $52 overnight valet was excessive and SLOW!!! sat am, (9:30am) no valet around, luckily I kept keys to car .. Bon voyage…

Best hotel experience in years. The entire staff, front desk, barrista, cleaning crew were kind and friendly. I was upgraded unexpectedly to a King suite for the stay. The room was clean and quiet which are most important to me. No issues with bringing my border collie for the stay, super dog friendly place and easy to walk him around the quiet/beautiful streets in the AM. Personally loved the location, just 1-2 blocks from 3rd street promenade and a couple blocks to the beach. Will definitely be staying here again.

Great service and wonderful staff.

The check-in experience was fine. The hotel was as expected for an older “boutique” hotel. The experience the morning of departure and for the following 72 hours (still ongoing) has been nothing short of horrible. I began itching while in bed at the Palihouse from 2 am until 6 am when I finally got up and showered - still no relief. The evening after my departure I was diagnosed with a chewing louse (lice) infestation. My doctor has been treating me with multiple insecticides but I’m still in significant discomfort and isolated to a room in my home to prevent spreading it to my family and contaminating my home. I called the Palihouse Hotel the day after my diagnosis on Saturday 09/07 and asked for a manager but was told “he is out but you can call back on Monday”. … this was after sharing the diagnosis. My response was, “How about I give you my number and the manager calls me? I was in room 112 and want to know what you can do to make this right?” - Still no call… I would think that a public health concern at the hotel you are managing would warrant a call, even on a weekend.

The property had a lot of character and was very charming. The staff was super friendly and helpful.

Palihouse is a great way to experience Santa Monica. It’s just a couple blocks to Ocean Avenue and the Promenade and a doable walk to the Pier. The staff is friendly and helpful. The hotel and grounds exude 1920s charm. There is an elevator but if you are truly stair-challenged it may not be the best choice. For everyone else Palihouse Santa Monica offers an enjoyable and memorable experience.

Great location, quiet, boutique, Christmasy!

In terms of location, the Palihouse Santa Monica is ideally situated for exploring the best of what the area has to offer. Just a short walk from the iconic Santa Monica Pier and the beautiful beach, guests have easy access to the sun, surf, and sand. Additionally, the hotel's proximity to shopping, dining, and entertainment options makes it a convenient choice for travelers looking to experience the vibrant energy of Santa Monica.

Walk back in time into this historic landmark hotel. No detail is missed from the furniture, wall paper, dishes, and door knobs. It is just a few blocks from the Santa Monica promenade and lots of dining and shopping but still nestled in a quiet residential block. I only wish I could stay longer.

I was having surgery early in the morning so we came to Santa Monica. I had never heard of Palihouse but knew the location and it turned out to be a hidden gem! An historic apartment building turned hotel with generous sized rooms close to the beach, restaurants and St John’s Hospital.

Great vintage style hotel, great location just off the strip.

We loved everything about this property. The location was quiet but convenient to restaurants and shopping and the staff went above and beyond to make sure we enjoyed our time there. We can’t wait to stay at another PaliSociety property again soon!

Best hotel experience in years. The entire staff, front desk, barrista, cleaning crew were kind and friendly. I was upgraded unexpectedly to a King suite for the stay. The room was clean and quiet which are most important to me. No issues with bringing my border collie for the stay, super dog friendly place and easy to walk him around the quiet/beautiful streets in the AM. Personally loved the location, just 1-2 blocks from 3rd street promenade and a couple blocks to the beach. Will definitely be staying here again.

Historic property with stunning period details still in place. Wonderfully helpful staff and amazing location 2 blocks from the beach, yet quiet and tranquil.

The Palihouse is beautiful, centrally located in Santa Monica and the staff could not be kinder!

My husband and I stayed at Palihouse for a work trip and absolutely loved the friendliness of the staff! The food was delicious too. We had a breakfast burrito that was worth every penny. They also serve cookies in the afternoon and I think I will dream about them, they were so good. The only improvements would've been that I wish they had more bikes available. They were all booked by 9 am. The valet also wasn't the most helpful with bags when we left. He just stood by the driver side while we were juggling all our stuff. I don't mind that but if a tip is expected, I'd hope for a little more assistance.

It was a nice room. They need better service in regards to room service (1.5 hr wait for coffee) and coffee bar had very limited hours (need to leave to get water and food).

Gorgeous, stylish hotel Beautiful grounds Restaurant but no bar

Beautiful, unique property oozing with vintage California charm. Super lovely staff. Needs a liquor license and better heat in the lobby.

I love this hotel so much! Looks like an Italian villa outside of Florence with cypress trees, beautiful plantings, grouping of tables and chairs, a courtyard fountain and a bacci court! Inside it’s quirky and charming with interesting wallpaper, dressing tables, fun decor and a fire burning in the lobby fireplace! Bikes for guests to borrow! Cookies in the lobby at 4! Mocktails at 5! A good breakfast in your room or in the lobby! Truly the most charming hotel outside of France or Italy! I’ll be back!

no internet on day 2, no answer to reception calls, food service super slow . . . .

Unique property with old Santa Monica feel. Spacious rooms with kitchens- decor, linens, even the glass wear beautifully done. Lobby is cozy yet elegant. Great breakfast menu. Really special place.

Bathrooms with hair from previous guest. The staff decided not to serve breakfast on day of arrival. They said they would have rolls and coffee from 7:00 am to 10 am. The staff n charge showed up at 7:15 both days of my stay with no sense of urgency to get coffee and rolls out! Valet was also late…

Incredibly charming! Old world meets modern amenities. Staff is very friendly and efficient. Room was beyond charming, super comfy bed, adorable kitchen, relaxing living room area, wonderful room service breakfast. I’ll definitely return!

My parents stayed here after losing their house in the Palisades fire because it was recommended by friends. The place is a bit dated and had a $500 hidden resort fee not mentioned until checkout. But the location and cookies were great.