Extended Stay America Suites - Temecula - Wine Country

Facil de llegar y buen axeso al salir y al entrar al fwy 15

Excelente atencion, muy limpio, agradable y seguro

La ubicacion es adecuada, el desayuno muy limitado. Pero lo que si es muy malo, tiene un aroma en los pasillos bastante fuerte de muy mal olor. Regresaria solo por necesidad, pero primero veria otras opciones ya que el aroma es muy desagradable

Convenient

The room was dusty and toilet was unclean. It was loud and had questionable people that live there, walking around. The staff was nice initially but turned on me when I had 3 strokes, they would not work with me on a payment, this was because I was in the hospital without no purse. The heavy set girl whose name started with an R kicked us out of the hotel. I’m diabetic, suffered 3 strokes and have a special needs son and she knew it and made us leave. I couldn’t get the room packed quickly enough for her so she called the sheriff to have us removed. Up until this day I paid my rooms the night before, never any problems with payment until I ended up in the hospital. So the paramedics had to come to check me out because of the situation. Then we were meant to sit out front on the curb while trying to figure out what we could do. We had no car, no money, no options and then they were complaining about being in front of the hotel. R called the police again, once I had figured out a plan. The cop was mad because she told him we were being disruptive. We had been sitting quietly out there while working on my phone. I never said we wouldn’t leave and I never said I wouldn’t pay. I simply asked for some grace to a vulnerable situation. Nope she wasn’t having it. So we left and were are a much nicer place for the same inexpensive price, so in retrospect she did us a solid. There was also a weird smell through out the hotel. And the “free breakfast” consists of stale muffins.