Andaz West Hollywood, By Hyatt

Toppenläge

Personalen på Andaz är fantastiskt proffsiga. Vi hade problem med våra Mastercard vid incheckningen - de hämtade då chefen samt två glas champagne och behöll ett strålande och lösningsorienterat humör! 🙌😊

I generally enjoyed my stay, and especially considering the location. Staff was great, the amenities were great.. however - you should know that Sunset Blvd is a very busy thoroughfare and that comes with high levels of noise. Get a higher floor to avoid this. Also, I had an incident in my room where I discovered a water bottle had inadvertently spilled into part of my suitcase. The only possibility was cleaning staff who had put too many things on their cart and it accidentally tipped over - but nobody told me. I found this out myself, which is unfortunate. The front desk gave me a voucher for breakfast as a result; I do appreciate it. I just wish the cleaning staff would be a bit more careful.

I had a great overall stay at the Andaz hotel. The room was very clean, and everything felt well-maintained throughout my visit. The staff was especially impressive—everyone I interacted with was friendly, helpful, and made the experience smooth from check-in to check-out. The only downside was the air conditioning unit in the room. It made a noticeable, somewhat annoying noise that was difficult to ignore while trying to sleep. Aside from that, everything else met or exceeded expectations, and I would still consider staying here again.

Nice clean and spacious rooms, good location and friendly staff!