Ramada Plaza by Wyndham West Hollywood Hotel & Suites

I have to admit, when I first arrived the hotel looks like it had seen better days. The lobby and exterior needs an update. However, I was pleasantly surprised when I was shown to my room. It was clean, large and comfortable. The staff on the whole were friendly. However, when I first arrived they were not very welcoming. After a long haul flight I arrived for at 8am. It was way too early to check in which I appreciate and I understand that my room was unlikely to have been vacated yet. However, felt they could have been a little more accommodating. They basically just asked me to come back at 1pm to see if my room was ready. I would have been happy to have paid extra for an earlier check in. Instead I was left wandering the streets of Weho for hours. The location is great if you are after nightlife with all of Weho’s bars on your doorstep. I would stay here again

I realize there are some negative reviews about this hotel, but I have stayed here numerous times and always find it to be a good experience. Addy checked me in and was quick and friendly. The room was clean with a comfortable bed and nice bathroom. The hotel doesn't have any amenities (restaurant, bar, pool, etc.) but it is right in the middle of West Hollywood and there are dozens of restaurants, bars, and cafes right outside the door. If you are looking for luxury, this isn't it, but if you want a clean, comfortable room in the middle of a great neighborhood, stay here.

I didn’t know there was a pool

Convenient location

Hotel need a lot of TLC