Renaissance Boulder Flatiron Hotel

I understand that things happen, but only one elevator being operational for CU Graduation was an epic failure. The day of graduation, being on the 6th floor, I had to pass on multiple packed elevators and waited over a half an hour. The direction to the stairs was non existent and made me think about what if there was a fire? I did hear the following day from some guests in the lobby that they were allowing us to take the freight elevator. That would have been helpful to know.

This place is the BOMB! Everything you wish for in a hotel is right at your fingertips .. the big “R” is going to b our favorite Denver area stop from now on …

We are local and go somewhere every year for a business retreat. We stayed at this hotel last year and decided to stay again this year. I was surprised when I arrived that there is a $10/day/car parking charge, which was not disclosed in the booking per Colorado’s House Bill 25-1090 to prohibit Junk Fees. I pushed back and Hotels.com stated that they did disclose it - by making the user click twice to get to the tiny verbiage that said there may be additional fees. I have screen shots, I have comparable screen shots for how it should look and how their other bookings look, and nothing. So, beware there is a useless $10 charge for parking in not-busy-at-all Broomfield Colorado and Hotels.com will not help with the issue at all. The hotel was of no help either, which soured our experience. I really liked this place last year but we will not be staying again.

I prepaid for the room on hotels.com. Then I had to pay for parking when I got there. Then they had a pending charge on my card for almost $400. Not a great experience. Room was small for the price I paid.

The room and amenities were great, very clean and comfortable. All the staff were nice and pleasant, excellent overall experience.