Name: Turquoise Inn and Suites Cortez near Mesa Verde
Address: 535 E Main St, Cortez (Colorado), Colorado, US
Price range: 47 US$–87 US$ per night
Rating: 7.25

Opiniones de los huéspedes

En el Best Western Turquoise Inn & Suites, las opiniones describen un establecimiento más antiguo y económico con un personal notablemente amable y un desayuno gratuito generalmente satisfactorio, pero también resaltan un mantenimiento desigual y problemas de fiabilidad que llevan a experiencias variables según la visita.

Muchos huéspedes aprecian la conveniente ubicación para Mesa Verde y los servicios de la ciudad, así como las suites espaciosas y las camas cómodas. Los inconvenientes recurrentes incluyen piscinas y jacuzzis a menudo cerrados o en reparación, agua caliente intermitente, instalaciones anticuadas y limpieza inconsistente. Espere una estancia sencilla adecuada para paradas cortas, pero la fiabilidad de los servicios puede variar.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las piscinas y los jacuzzis a menudo están cerrados o en mantenimiento; no hay ascensores. Algunos huéspedes también señalan áreas exteriores desordenadas o desgastadas.

Reseñas de huéspedes relacionadas

8

Joyce

2 jun 2025

·

Se alojó 2 noches

Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.

6

John

26 jul 2025

·

Se alojó 5 noches

They are in desperate need of a remodel. Neither pool was open. The room for was out of square and was really hard to open. Tub didn't drain. Staff was friendly but over worked

6

Christine

14 mar 2025

·

Se alojó 1 noche

Location was convenient. Ran out of breakfast items and did not refill. Maid service tried to come in to service room at 8:30am while still there. No elevators.

10

Casey

7 abr 2023

·

Se alojó 1 noche

We stayed here last minute with several families. The rooms were great and the bathrooms had been updated and were very new. Breakfast was good. Pool was closed for the winter (understandable) and the hot tub was also closed because of damage. Front desk was friendly and we didn't have any issues.

2

Lawrence

14 may 2025

·

Se alojó 2 noches

This is an aging motel that desperately needs a facility upgrade. The pool & hot tub were in repair; date unknown when it’d be available to guests. Then during our 2nd day/night, NO hot water available apparently to our room but not the whole motel. The staff have been pleasant and helpful. But the facility is a handicap for them.

4

Rebecca

8 jul 2025

·

Se alojó 1 noche

The place was an absolute dump! WiFi didn’t work, pools were down, grounds gross. The room was clean is best we could say. We had to pick here for the town and to get the size room we needed but awful!

8

Linda

10 sept 2024

·

Se alojó 2 noches

I love that the room floors are linoleum, rather than carpet! The suite size was wonderful! Misty at the front desk was extremely helpful. Biggest negative is that there are no elevators and it was difficult for us to bring our bags and cooler up the stairs. Also the refrigerator was not working, but Misty fixed it. (It was unplugged in a cupboard after being defrosted.)

2

Sandra

11 sept 2024

·

Se alojó 1 noche

Brother phone worked. One had sticky coffee all over it . I called front desk on my cell and was out on hold 15 minutes. Twice. . The bed was horrible. The pool was filthy. Green, you could see trash and particles floating on it. You could see where it was wiped the last time it was cleaned. It had moss. Really gross and I got this hotel for the pool. It was really gross.

8

Ashley

15 jun 2025

·

Se alojó 2 noches

The property is showing its age. I booked in April, and it’s my fault I didn’t check back before my trip. I specifically wanted a property with a pool, but the pool is closed at this time. It’s not even filled up. We liked the breakfast and spacious room. The staff was friendly. The area outside the rooms was dirty and could use attention.

6

Ray

24 jun 2025

·

Se alojó 2 noches

The pool and spa were being rehabilitated and not available. If we knew we would’ve booked elsewhere. Signs of wear/tear - cracked sink, scratched floors, squeaky shower, brown lawn, featured fountain not working. Service was helpful and breakfast was good.

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Limpieza

La limpieza es inconsistente: muchos describen habitaciones limpias, mientras que otros reportan pisos o ropa de cama sucios, artículos olvidados y plagas ocasionales. También aparecen problemas de mantenimiento, como desagües obstruidos.

Reseñas de huéspedes relacionadas

8

Joyce

2 jun 2025

·

Se alojó 2 noches

Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.

4

Rebecca

12 may 2025

·

Se alojó 4 noches

The room was nicely redone. Unfortunately we found rodent droppings under the counter when my husband accidentally dropped his key card and went to pick it up. Otherwise we wouldn’t have known about it. There were 3 propane grill tanks in the courtyard. We didn’t know if they were empty or not which made us feel unsafe. The outside was run down but with the way the rooms looked I believe they were waiting for the summer to fix up the outside and courtyard. There were some sketchy people across the street from the hotel that my husband didn’t like cause we have a fairly nice vehicle and he was concerned that they may try to come and mess with our vehicle at night.

10

Linda

29 dic 2024

·

Se alojó 1 noche

The room was clean and spacious! It was quiet and comfortable and had everything we needed for our stay.

6

Stephen

17 oct 2025

·

Se alojó 1 noche

The rooms were older. They were surface clean but we found a toe nail on the clean bed sheets. Pretty Gross. Breakfast was decent for what was offered and the staff were very attentive.

2

Nancy Kathleen

24 jun 2025

·

Se alojó 1 noche

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.

10

Lisa

30 dic 2024

·

Se alojó 1 noche

This is a clean and well organized hotel. We stay here on our travels through Cortez, always a comfortable room, comfortable bed. Warm in winter, cool in summer. Breakfast is convenient and fits the bill. Nice staff, safe property.

10

Jane

21 sept 2024

·

Se alojó 1 noche

The bed was comfy! The room was clean and spacious. Staff was friendly. Property was clean and felt safe. Great location! Would recommend!!

4

David

9 jun 2024

·

Se alojó 1 noche

It has been a few years since I stayed at a Best Western hotel. If this is representative of what can be expected at a "Best Western" then the brand should not be trusted! Dirty, Bugs, room smelled like urine, run down inside and out

10

Jill

27 dic 2024

·

Se alojó 1 noche

The room was updated and very nice. The staff was great and helpful. We would definitely stay here again.

10

Lauryn

29 may 2025

·

Se alojó 1 noche

Wonderful stay! The room was clean and the breakfast was really good!

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Habitaciones

Las habitaciones suelen ser espaciosas y confortables, con algunas suites renovadas, pero muchas resultan anticuadas con baños pequeños o incómodos, sistemas de calefacción y refrigeración ruidosos y problemas ocasionales con el Wi-Fi.

Reseñas de huéspedes relacionadas

8

Owen

23 mar 2025

·

Se alojó 2 noches

Very few guests and I was put right below a roudy family up and banging from 6am to 10-11pm.

6

Susan

13 abr 2025

·

Se alojó 1 noche

Rooms need to be updated. My room door looks like someone has tried to break into the room. It was difficult to use the deadbolt. There is limited space for the toilet, which is squeezed between the wall and sink. Lightbulb didn’t work on desk lamp. Breakfast was good and extensive—just need some fruit.

8

Tom

4 nov 2024

·

Se alojó 1 noche

Overall an excellent experience, except that the fan/heater/a-c motor was noisy. Not terribly loud, but enough to be annoying. I doubt the unit made this much noise when new; they need to service or replace these units.

8

Adie

14 sept 2025

·

Se alojó 1 noche

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!

8

John

26 sept 2024

·

Se alojó 1 noche

Could never get Internet connection despite being on the local network.

10

Kathleen

7 jun 2025

·

Se alojó 2 noches

Very nice room. Beds were comfortable. We were in a family room with pullout couch so it was nice to have the separation between the two areas. Kids were disappointed the pool was down but other than that it was a great place to stay.

6

Doug

30 sept 2025

·

Se alojó 1 noche

Was clean bed was comfortable very small bathroom. Older hotel but room looked like it had been remodeled.

6

Marcy

3 jul 2023

·

Se alojó 1 noche

We were driving and made a last minute stop here. It was one of the only places with availability. The front desk was very friendly. We were glad it was just one night. The room was very dated. The A/C units were very old and loud.

6

Kevin

5 nov 2024

·

Se alojó 1 noche

Great staff! Room was clean but dated. Toilet was small & low to floor.

6

Stephen

12 sept 2025

·

Se alojó 2 noches

The toilet and bathroom vanity were very low, almost kindergarten size. Other than that, the place was comfortable and convenient to get around.

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Servicio

El servicio es frecuentemente elogiado por ser amable, complaciente y orientado a la solución de problemas, incluyendo mejoras y resolución de problemas. Sin embargo, algunos huéspedes mencionan malas experiencias de registro o créditos no cumplidos.

Reseñas de huéspedes relacionadas

10

Carrie

15 jun 2025

·

Se alojó 1 noche

Misty who checked us in was very friendly and had excellent customer service.

2

Nancy Kathleen

24 jun 2025

·

Se alojó 1 noche

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.

8

Adie

14 sept 2025

·

Se alojó 1 noche

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!

10

Patrice

23 dic 2022

·

Se alojó 1 noche

Excellent check in. Friendly and helpful staff. Would definitely stay again

8

Tracy

27 sept 2024

·

Se alojó 1 noche

The staff was very helpful and friendly.

8

Andrea

12 jun 2025

·

Se alojó 2 noches

Staff were outstanding

10

Tyren

9 ene 2023

·

The reception desk was exceptional. Super friendly and helpful. The property is right on the main street within walking distance of anything you'd need. The room was clean and quiet. Overall, we were very happy with our booking!

4

Calista

30 sept 2025

·

Se alojó 1 noche

The place was fine but checking in was terrible. We had a reservation which the girl at the desk was able to find and confirm but she couldn’t process the payment. She said it wasn’t our card but an issue with the third party provider but couldn’t elaborate other than their card wouldn’t work. We were asked to step out of line and contact the 3rd party provider (TPP). We did this via chat but felt that wasn’t our job. When they called her to resolve the issue, she had people in line so she asked the TPP to call back in 10 minutes. She checked all those other people in then said she’d help us and asked if we contacted them. We said yes and called her out for asking the TPP rep to call back. She asked what I wanted her to do and I advised “Solve the problem and let us go to our room.” Without talking to anyone the issue magically cleared up. We will not stop there again. Terrible customer service!

8

Jose

10 feb 2024

·

Se alojó 1 noche

When asked about my pet allergy, the desk clerk immediately up graded our room to a safe one at no charge. Very pleasant to work with.

4

Karin

19 jun 2025

·

Se alojó 1 noche

Minuses: Member of housekeeping staff unexpectedly opened door unannounced and without knocking, and leftover food container was found in mini fridge. Pluses: Front desk manager was extremely understanding and apologetic, and was helpful in finding us another hotel to go to.

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Ubicación

Ubicación conveniente en la carretera principal para Mesa Verde y los servicios de la ciudad, con tiendas y restaurantes a poca distancia para algunos. El ruido del tráfico se menciona ocasionalmente.

Reseñas de huéspedes relacionadas

8

zack

30 abr 2024

·

Se alojó 1 noche

ok hotel on the main drag, lots of traffic noise

10

Luis

16 nov 2024

·

Se alojó 1 noche

Good location

8

Molly

13 oct 2024

·

Se alojó 1 noche

Excellent value. Comfortable, basic accommodations for a one night pass-through stay. Short walk to several local restaurants. The room was quite large. The front landscaping under the property sign could use some sprucing-up for better curb, appeal.

10

Wyatt

13 sept 2024

·

Se alojó 1 noche

Excellent service couldn’t ask for more. Walkable distance and great parking

6

Tamara

10 jul 2024

·

Se alojó 2 noches

The proximity to Mesa Verda was a huge plus.

8

Keith

29 jul 2025

·

Se alojó 1 noche

Hotel was fine for our needs for visiting Mesa Verde NP. Although we’d booked this property about 5 months before we arrived, on check in we were informed that the one we’d booked wasn’t available so they put us into another room. The one we were put in was possibly better than the one we’d originally booked fortunately but couldn’t understand why we hadn’t got what we’d booked anyway seeing as it was so far in advance. The girl on the front desk didn’t seem like she could be bothered anyway to give much of an explanation. Plenty of free parking. The free breakfast the next morning was good enough to give a good start to the day as well.

10

Thom

5 ene 2025

·

Se alojó 3 noches

Have been staying here almost every year during snowmobile season and have always had a great experience. Friendly, clean, competitive rates. Good location. Would definitely recommend.

8

Jim

20 sept 2024

·

Se alojó 2 noches

Good location, near restaurants and shoping. Good breakfast

8

Dennis

6 jul 2023

·

Se alojó 2 noches

Check-in staff was friendly. Check-in cookie was a nice touch. Room itself was serviceable. Too old to be considered fresh, too new to need remodeling. Breakfast consisting of scrambled egg, pork (sausage the first day, bacon the second), potatoes, biscuits, gravy and make-your-own waffles was pretty good. Location on the main drag and across from a supermarket with gas station was super convenient.

10

kathryn

4 jul 2024

·

Se alojó 1 noche

Very clean and nice staff but a little far from down town

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Comida

El desayuno se valora comúnmente como bueno, con opciones calientes y variedad. Varias reseñas señalan que a veces se agota, es promedio o no cumple con la calidad esperada.

Reseñas de huéspedes relacionadas

6

Christine

14 mar 2025

·

Se alojó 1 noche

Location was convenient. Ran out of breakfast items and did not refill. Maid service tried to come in to service room at 8:30am while still there. No elevators.

6

Linda

12 abr 2025

·

Se alojó 2 noches

Overall met minimum needs. Rooms were clean. Not able to lower temp inside to desired level. Common area need work for cleaning. Breakfast menu, item replacement needs improvement.

10

Franz

10 dic 2022

·

Se alojó 19.329 noches

Good hot buffet breakfast

4

Frank

10 jul 2024

·

Se alojó 1 noche

The indoor pool was not operating and the outdoor pool is (from the pictures) deceptively small. The breakfast terrible - the waffle batter came out like water - almost certainly wasn't refrigerated. I would find alternative accommodations in Cortez, I sure wish we had.

10

Lauryn

29 may 2025

·

Se alojó 1 noche

Wonderful stay! The room was clean and the breakfast was really good!

8

Casandra

10 jun 2025

·

Se alojó 3 noches

This hotel was nice. The room was the perfect size for my family. Breakfast was good. We stayed for 3 nights and I could tell the staff cleaned my room daily and provided fresh towels.

6

TERRI

22 jul 2024

·

Se alojó 1 noche

Lots of noise above us. The breakfast was poor

10

Jane

19 sept 2024

·

Se alojó 1 noche

The staff is friendly. Breakfast had great variety. Hostess was efficient! The bed was very comfortable and our room was quiet.

8

Ashley

15 jun 2025

·

Se alojó 2 noches

The property is showing its age. I booked in April, and it’s my fault I didn’t check back before my trip. I specifically wanted a property with a pool, but the pool is closed at this time. It’s not even filled up. We liked the breakfast and spacious room. The staff was friendly. The area outside the rooms was dirty and could use attention.

8

Dennis

6 jul 2023

·

Se alojó 2 noches

Check-in staff was friendly. Check-in cookie was a nice touch. Room itself was serviceable. Too old to be considered fresh, too new to need remodeling. Breakfast consisting of scrambled egg, pork (sausage the first day, bacon the second), potatoes, biscuits, gravy and make-your-own waffles was pretty good. Location on the main drag and across from a supermarket with gas station was super convenient.

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Mes	Precio medio
enero	63 US$
marzo	100 US$
abril	100 US$
mayo	100 US$
junio	99 US$
julio	100 US$
octubre	124 US$
noviembre	89 US$
diciembre	54 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $76
18 $70	19 $77	20 $75	21 $73	22 $75	23 $71	24 $72
25 $75	26 $87	27 $74	28 $78	29 $74	30 $77	31 $69

DO	LU	MA	MI	JU	VI	SA
1 $47	2 $51	3 $58	4 $59	5	6 $57	7 $58
8 $52	9	10 $51	11	12 $60	13	14
15 $53	16 $54	17 $55	18 $56	19 $55	20 $53	21 $55
22 $50	23 $56	24 $55	25 $48	26 $56	27 $60	28 $49
29 $50	30 $55

Turquoise Inn and Suites Cortez near Mesa Verde

Precios para Turquoise Inn and Suites Cortez near Mesa Verde

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas de matrimonio, no fumadores

Habitación estándar, 1 cama de matrimonio grande, no fumadores

Habitación estándar, 1 cama de matrimonio grande con sofá cama, no fumadores

Habitación estándar, 1 cama de matrimonio, no fumadores

Habitación estándar, varias camas, no fumadores

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad, no fumadores

Reseñas de los huéspedes sobre Turquoise Inn and Suites Cortez near Mesa Verde

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas