Name: Turquoise Inn and Suites Cortez near Mesa Verde
Address: 535 E Main St, Cortez, Colorado, US
Price range: 47 $US–87 $US per night
Rating: 7.25

Ce qu'en disent des voyageurs

Au Best Western Turquoise Inn & Suites, les commentaires décrivent un établissement ancien, économique, avec un personnel particulièrement accueillant et un petit-déjeuner gratuit généralement satisfaisant, mais soulignent également un entretien inégal et des problèmes de fiabilité qui entraînent des expériences mitigées d'un séjour à l'autre.

De nombreux clients apprécient l'emplacement pratique pour Mesa Verde et les commodités de la ville, ainsi que les suites spacieuses et les lits confortables. Les inconvénients récurrents incluent les piscines et les jacuzzis souvent fermés ou en réparation, l'eau chaude intermittente, des équipements datés et un service de ménage irrégulier. Attendez-vous à un séjour simple, adapté aux escales, mais la fiabilité des équipements peut varier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les piscines et les jacuzzis sont souvent fermés ou en maintenance ; il n'y a pas d'ascenseurs. Certains clients notent également des espaces extérieurs sales ou usés.

Avis de voyageur à ce sujet

8

Joyce

2 juin 2025

·

A séjourné 2 nuits

Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.

6

John

26 juil. 2025

·

A séjourné 5 nuits

They are in desperate need of a remodel. Neither pool was open. The room for was out of square and was really hard to open. Tub didn't drain. Staff was friendly but over worked

6

Christine

14 mars 2025

·

A séjourné 1 nuit

Location was convenient. Ran out of breakfast items and did not refill. Maid service tried to come in to service room at 8:30am while still there. No elevators.

10

Casey

7 avr. 2023

·

A séjourné 1 nuit

We stayed here last minute with several families. The rooms were great and the bathrooms had been updated and were very new. Breakfast was good. Pool was closed for the winter (understandable) and the hot tub was also closed because of damage. Front desk was friendly and we didn't have any issues.

2

Lawrence

14 mai 2025

·

A séjourné 2 nuits

This is an aging motel that desperately needs a facility upgrade. The pool & hot tub were in repair; date unknown when it’d be available to guests. Then during our 2nd day/night, NO hot water available apparently to our room but not the whole motel. The staff have been pleasant and helpful. But the facility is a handicap for them.

4

Rebecca

8 juil. 2025

·

A séjourné 1 nuit

The place was an absolute dump! WiFi didn’t work, pools were down, grounds gross. The room was clean is best we could say. We had to pick here for the town and to get the size room we needed but awful!

8

Linda

10 sept. 2024

·

A séjourné 2 nuits

I love that the room floors are linoleum, rather than carpet! The suite size was wonderful! Misty at the front desk was extremely helpful. Biggest negative is that there are no elevators and it was difficult for us to bring our bags and cooler up the stairs. Also the refrigerator was not working, but Misty fixed it. (It was unplugged in a cupboard after being defrosted.)

2

Sandra

11 sept. 2024

·

A séjourné 1 nuit

Brother phone worked. One had sticky coffee all over it . I called front desk on my cell and was out on hold 15 minutes. Twice. . The bed was horrible. The pool was filthy. Green, you could see trash and particles floating on it. You could see where it was wiped the last time it was cleaned. It had moss. Really gross and I got this hotel for the pool. It was really gross.

8

Ashley

15 juin 2025

·

A séjourné 2 nuits

The property is showing its age. I booked in April, and it’s my fault I didn’t check back before my trip. I specifically wanted a property with a pool, but the pool is closed at this time. It’s not even filled up. We liked the breakfast and spacious room. The staff was friendly. The area outside the rooms was dirty and could use attention.

6

Ray

24 juin 2025

·

A séjourné 2 nuits

The pool and spa were being rehabilitated and not available. If we knew we would’ve booked elsewhere. Signs of wear/tear - cracked sink, scratched floors, squeaky shower, brown lawn, featured fountain not working. Service was helpful and breakfast was good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est irrégulière : beaucoup décrivent des chambres propres, tandis que d'autres signalent des sols ou du linge sale, des articles oubliés et parfois des nuisibles. Des problèmes d'entretien, tels que des drains bouchés, apparaissent également.

Avis de voyageur à ce sujet

8

Joyce

2 juin 2025

·

A séjourné 2 nuits

Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.

4

Rebecca

12 mai 2025

·

A séjourné 4 nuits

The room was nicely redone. Unfortunately we found rodent droppings under the counter when my husband accidentally dropped his key card and went to pick it up. Otherwise we wouldn’t have known about it. There were 3 propane grill tanks in the courtyard. We didn’t know if they were empty or not which made us feel unsafe. The outside was run down but with the way the rooms looked I believe they were waiting for the summer to fix up the outside and courtyard. There were some sketchy people across the street from the hotel that my husband didn’t like cause we have a fairly nice vehicle and he was concerned that they may try to come and mess with our vehicle at night.

10

Linda

29 déc. 2024

·

A séjourné 1 nuit

The room was clean and spacious! It was quiet and comfortable and had everything we needed for our stay.

6

Stephen

17 oct. 2025

·

A séjourné 1 nuit

The rooms were older. They were surface clean but we found a toe nail on the clean bed sheets. Pretty Gross. Breakfast was decent for what was offered and the staff were very attentive.

2

Nancy Kathleen

24 juin 2025

·

A séjourné 1 nuit

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.

10

Lisa

30 déc. 2024

·

A séjourné 1 nuit

This is a clean and well organized hotel. We stay here on our travels through Cortez, always a comfortable room, comfortable bed. Warm in winter, cool in summer. Breakfast is convenient and fits the bill. Nice staff, safe property.

10

Jane

21 sept. 2024

·

A séjourné 1 nuit

The bed was comfy! The room was clean and spacious. Staff was friendly. Property was clean and felt safe. Great location! Would recommend!!

4

David

9 juin 2024

·

A séjourné 1 nuit

It has been a few years since I stayed at a Best Western hotel. If this is representative of what can be expected at a "Best Western" then the brand should not be trusted! Dirty, Bugs, room smelled like urine, run down inside and out

10

Jill

27 déc. 2024

·

A séjourné 1 nuit

The room was updated and very nice. The staff was great and helpful. We would definitely stay here again.

10

Lauryn

29 mai 2025

·

A séjourné 1 nuit

Wonderful stay! The room was clean and the breakfast was really good!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables, avec certaines suites rénovées, mais beaucoup semblent datées avec de petites salles de bains ou mal agencées, une climatisation bruyante et des problèmes de Wi-Fi occasionnels.

Avis de voyageur à ce sujet

8

Owen

23 mars 2025

·

A séjourné 2 nuits

Very few guests and I was put right below a roudy family up and banging from 6am to 10-11pm.

6

Susan

13 avr. 2025

·

A séjourné 1 nuit

Rooms need to be updated. My room door looks like someone has tried to break into the room. It was difficult to use the deadbolt. There is limited space for the toilet, which is squeezed between the wall and sink. Lightbulb didn’t work on desk lamp. Breakfast was good and extensive—just need some fruit.

8

Tom

4 nov. 2024

·

A séjourné 1 nuit

Overall an excellent experience, except that the fan/heater/a-c motor was noisy. Not terribly loud, but enough to be annoying. I doubt the unit made this much noise when new; they need to service or replace these units.

8

Adie

14 sept. 2025

·

A séjourné 1 nuit

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!

8

John

26 sept. 2024

·

A séjourné 1 nuit

Could never get Internet connection despite being on the local network.

10

Kathleen

7 juin 2025

·

A séjourné 2 nuits

Very nice room. Beds were comfortable. We were in a family room with pullout couch so it was nice to have the separation between the two areas. Kids were disappointed the pool was down but other than that it was a great place to stay.

6

Doug

30 sept. 2025

·

A séjourné 1 nuit

Was clean bed was comfortable very small bathroom. Older hotel but room looked like it had been remodeled.

6

Marcy

3 juil. 2023

·

A séjourné 1 nuit

We were driving and made a last minute stop here. It was one of the only places with availability. The front desk was very friendly. We were glad it was just one night. The room was very dated. The A/C units were very old and loud.

6

Kevin

5 nov. 2024

·

A séjourné 1 nuit

Great staff! Room was clean but dated. Toilet was small & low to floor.

6

Stephen

12 sept. 2025

·

A séjourné 2 nuits

The toilet and bathroom vanity were very low, almost kindergarten size. Other than that, the place was comfortable and convenient to get around.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué pour sa gentillesse, son sens de l'hospitalité et sa capacité à trouver des solutions, notamment en matière de surclassement et de résolution de problèmes. Cependant, quelques clients évoquent de mauvaises expériences d'enregistrement ou des crédits non honorés.

Avis de voyageur à ce sujet

10

Carrie

15 juin 2025

·

A séjourné 1 nuit

Misty who checked us in was very friendly and had excellent customer service.

2

Nancy Kathleen

24 juin 2025

·

A séjourné 1 nuit

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.

8

Adie

14 sept. 2025

·

A séjourné 1 nuit

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!

10

Patrice

23 déc. 2022

·

A séjourné 1 nuit

Excellent check in. Friendly and helpful staff. Would definitely stay again

8

Tracy

27 sept. 2024

·

A séjourné 1 nuit

The staff was very helpful and friendly.

8

Andrea

12 juin 2025

·

A séjourné 2 nuits

Staff were outstanding

10

Tyren

9 janv. 2023

·

The reception desk was exceptional. Super friendly and helpful. The property is right on the main street within walking distance of anything you'd need. The room was clean and quiet. Overall, we were very happy with our booking!

4

Calista

30 sept. 2025

·

A séjourné 1 nuit

The place was fine but checking in was terrible. We had a reservation which the girl at the desk was able to find and confirm but she couldn’t process the payment. She said it wasn’t our card but an issue with the third party provider but couldn’t elaborate other than their card wouldn’t work. We were asked to step out of line and contact the 3rd party provider (TPP). We did this via chat but felt that wasn’t our job. When they called her to resolve the issue, she had people in line so she asked the TPP to call back in 10 minutes. She checked all those other people in then said she’d help us and asked if we contacted them. We said yes and called her out for asking the TPP rep to call back. She asked what I wanted her to do and I advised “Solve the problem and let us go to our room.” Without talking to anyone the issue magically cleared up. We will not stop there again. Terrible customer service!

8

Jose

10 févr. 2024

·

A séjourné 1 nuit

When asked about my pet allergy, the desk clerk immediately up graded our room to a safe one at no charge. Very pleasant to work with.

4

Karin

19 juin 2025

·

A séjourné 1 nuit

Minuses: Member of housekeeping staff unexpectedly opened door unannounced and without knocking, and leftover food container was found in mini fridge. Pluses: Front desk manager was extremely understanding and apologetic, and was helpful in finding us another hotel to go to.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique sur la route principale pour Mesa Verde et les services de la ville, avec des commerces et des restaurants accessibles à pied pour certains. Le bruit de la circulation est occasionnellement mentionné.

Avis de voyageur à ce sujet

8

zack

30 avr. 2024

·

A séjourné 1 nuit

ok hotel on the main drag, lots of traffic noise

10

Luis

16 nov. 2024

·

A séjourné 1 nuit

Good location

8

Molly

13 oct. 2024

·

A séjourné 1 nuit

Excellent value. Comfortable, basic accommodations for a one night pass-through stay. Short walk to several local restaurants. The room was quite large. The front landscaping under the property sign could use some sprucing-up for better curb, appeal.

10

Wyatt

13 sept. 2024

·

A séjourné 1 nuit

Excellent service couldn’t ask for more. Walkable distance and great parking

6

Tamara

10 juil. 2024

·

A séjourné 2 nuits

The proximity to Mesa Verda was a huge plus.

8

Keith

29 juil. 2025

·

A séjourné 1 nuit

Hotel was fine for our needs for visiting Mesa Verde NP. Although we’d booked this property about 5 months before we arrived, on check in we were informed that the one we’d booked wasn’t available so they put us into another room. The one we were put in was possibly better than the one we’d originally booked fortunately but couldn’t understand why we hadn’t got what we’d booked anyway seeing as it was so far in advance. The girl on the front desk didn’t seem like she could be bothered anyway to give much of an explanation. Plenty of free parking. The free breakfast the next morning was good enough to give a good start to the day as well.

10

Thom

5 janv. 2025

·

A séjourné 3 nuits

Have been staying here almost every year during snowmobile season and have always had a great experience. Friendly, clean, competitive rates. Good location. Would definitely recommend.

8

Jim

20 sept. 2024

·

A séjourné 2 nuits

Good location, near restaurants and shoping. Good breakfast

8

Dennis

6 juil. 2023

·

A séjourné 2 nuits

Check-in staff was friendly. Check-in cookie was a nice touch. Room itself was serviceable. Too old to be considered fresh, too new to need remodeling. Breakfast consisting of scrambled egg, pork (sausage the first day, bacon the second), potatoes, biscuits, gravy and make-your-own waffles was pretty good. Location on the main drag and across from a supermarket with gas station was super convenient.

10

kathryn

4 juil. 2024

·

A séjourné 1 nuit

Very clean and nice staff but a little far from down town

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement bien noté, avec des options chaudes et variées. Plusieurs commentaires soulignent qu'il peut être épuisé, moyen ou manquer de qualité par moments.

Avis de voyageur à ce sujet

6

Christine

14 mars 2025

·

A séjourné 1 nuit

Location was convenient. Ran out of breakfast items and did not refill. Maid service tried to come in to service room at 8:30am while still there. No elevators.

6

Linda

12 avr. 2025

·

A séjourné 2 nuits

Overall met minimum needs. Rooms were clean. Not able to lower temp inside to desired level. Common area need work for cleaning. Breakfast menu, item replacement needs improvement.

10

Franz

10 déc. 2022

·

A séjourné 19 329 nuits

Good hot buffet breakfast

4

Frank

10 juil. 2024

·

A séjourné 1 nuit

The indoor pool was not operating and the outdoor pool is (from the pictures) deceptively small. The breakfast terrible - the waffle batter came out like water - almost certainly wasn't refrigerated. I would find alternative accommodations in Cortez, I sure wish we had.

10

Lauryn

29 mai 2025

·

A séjourné 1 nuit

Wonderful stay! The room was clean and the breakfast was really good!

8

Casandra

10 juin 2025

·

A séjourné 3 nuits

This hotel was nice. The room was the perfect size for my family. Breakfast was good. We stayed for 3 nights and I could tell the staff cleaned my room daily and provided fresh towels.

6

TERRI

22 juil. 2024

·

A séjourné 1 nuit

Lots of noise above us. The breakfast was poor

10

Jane

19 sept. 2024

·

A séjourné 1 nuit

The staff is friendly. Breakfast had great variety. Hostess was efficient! The bed was very comfortable and our room was quiet.

8

Ashley

15 juin 2025

·

A séjourné 2 nuits

The property is showing its age. I booked in April, and it’s my fault I didn’t check back before my trip. I specifically wanted a property with a pool, but the pool is closed at this time. It’s not even filled up. We liked the breakfast and spacious room. The staff was friendly. The area outside the rooms was dirty and could use attention.

8

Dennis

6 juil. 2023

·

A séjourné 2 nuits

Check-in staff was friendly. Check-in cookie was a nice touch. Room itself was serviceable. Too old to be considered fresh, too new to need remodeling. Breakfast consisting of scrambled egg, pork (sausage the first day, bacon the second), potatoes, biscuits, gravy and make-your-own waffles was pretty good. Location on the main drag and across from a supermarket with gas station was super convenient.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	63 $US
mars	100 $US
avril	100 $US
mai	100 $US
juin	99 $US
juillet	100 $US
octobre	124 $US
novembre	89 $US
décembre	54 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $76
18 $70	19 $77	20 $75	21 $73	22 $75	23 $71	24 $72
25 $75	26 $87	27 $74	28 $78	29 $74	30 $77	31 $69

di	lu	ma	me	je	ve	sa
1 $47	2 $51	3 $58	4 $59	5	6 $57	7 $58
8 $52	9	10 $51	11	12 $60	13	14
15 $53	16 $54	17 $55	18 $56	19 $55	20 $53	21 $55
22 $50	23 $56	24 $55	25 $48	26 $56	27 $60	28 $49
29 $50	30 $55

Turquoise Inn and Suites Cortez near Mesa Verde

Prix pour Turquoise Inn and Suites Cortez near Mesa Verde

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 grands lits, non-fumeurs

Chambre Standard, 1 très grand lit, non-fumeurs

Chambre Standard, 1 très grand lit et 1 canapé-lit, non-fumeurs

Chambre Standard, 1 grand lit, non-fumeurs

Chambre Standard, plusieurs lits, non-fumeurs

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Avis des voyageurs sur Turquoise Inn and Suites Cortez near Mesa Verde

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

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