Holiday Inn Express Mesa Verde-Cortez by IHG

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Hotel precisando de melhorias

There is renovation work being done on this motel presently. We were not warned about this before our stay. Apart from this there were other issues that were not caused by the renovation work. 1. The breakfast choice was limited, some items were not available. 2. The staff were very slow to replenish items on the breakfast buffet even after asking. 3. The spa did not work. 4. House keeping was very late in the day, after 4pm. 5. Contractors were sitting around reception in their dirty clothes. 6. Contractors were sitting having breakfast in the dining area before 9.30am. This area should be reserved for guests. 7. The corridors were in a very dirty state.

Hotel is undergoing renovations so the lobby and common areas are a little dusty currently. But the room was comfortable and staff were friendly.

This was a nice place to stay. Lots of lounging areas. Staff was courteous and efficient. Comfortable stay, convenient location for our needs.