I paid for the room with the confirmation code/receipt and everything, but wasn’t allowed to check-in or even stay here because it was after 6pm when I showed up. I showed up close to 7pm, if I recall. They fully denied me staying here after spending $80. I never thought to even consider a check-in window of 3-6 being a thing, and was shocked I was even able to purchase it to begin with. The girl at the front desk was very dismissive, cold and not sympathetic at all and it was a very, very weird interaction. There’s probably some small print somewhere specifying this crazy small check-in window, but I highly doubt most customers ever think about that being a variable. I can also not get a refund, so it was just a waste of $80. I ended up staying next door at the Comfort inn, which was really nice and had a very friendly and understanding staff. I am now a lifelong enemy of Baymont, and will only say horrible things about them until I’m six feet under. THANK YOU FOR YOUR ATTENTION TO THIS MATTER
I paid for the room with the confirmation code/receipt and everything, but wasn’t allowed to check-in or even stay here because it was after 6pm when I showed up. I showed up close to 7pm, if I recall. They fully denied me staying here after spending $80. I never thought to even consider a check-in window of 3-6 being a thing, and was shocked I was even able to purchase it to begin with. The girl at the front desk was very dismissive, cold and not sympathetic at all and it was a very, very weird interaction. There’s probably some small print somewhere specifying this crazy small check-in window, but I highly doubt most customers ever think about that being a variable. I can also not get a refund, so it was just a waste of $80. I ended up staying next door at the Comfort inn, which was really nice and had a very friendly and understanding staff. I am now a lifelong enemy of Baymont, and will only say horrible things about them until I’m six feet under. THANK YOU FOR YOUR ATTENTION TO THIS MATTER