Hotel Glenwood Springs

Pool is too shallow for adult use.

Power was off and our check-in was delayed. The pool (which is the main reason we stay here) was shut down due to power outage. We were not offered any kind of discount or anything.

We had a great stay in Glenwood Springs. The hotel rooms were wonderfully large, which is great for large families. The only thing we would criticize is that the rooms are loud. Our room had lobby noise and the traffic from the interstate/ highway was very loud. We played white noise to help. The pool area is nice, but it stays crowded. The only other thing that could improve is charging customers for parking. However, we liked the facility. It was in a good location not far from all the popular spots. You have to drive, though. It isn’t walkable like some of the other local hotels. The breakfast was great, a little awkwardly laid out which made us have to cross back and forth a lot, but it was good. Overall, we enjoyed our stay. We feel like there are a few areas for improvement, but were happy with our stay.

We were really disappointed with our stay at this hotel. One of the main reasons we booked here was to use the hot tub, only to find out it was out of service. That alone was frustrating, but the cleanliness issues were even worse. When we pulled back the sheets, we found blood stains that were clearly not ours, which was completely unacceptable and made us question whether the bedding had even been changed. To make matters worse, we also found an empty beer can wedged between the headboard and mattress that definitely did not belong to us. Overall, the room did not feel clean or properly maintained, and the experience was far below expectations. Unfortunately, we would not stay here again.

Hot tub was closed