Comfort Inn & Suites Gunnison - Crested Butte

La recepcionista pésima

This hotel double-charged me and now refuses to refund. Even speaking to the General Manager, they are completely unprofessional and I would never recommend this hotel due to this experience.

Selv om hotellet drev med oppussing av rommene sine, var dette ikke forstyrrende. Personalet var veldig imøtekommende og hyggelige. Frokosten var typisk amerikansk, men med det lille ekstra, omeletter, french toast osv. men det var alltid nok og det var ryddig og rent.

The hotel is in a disruptive transition. We were booked into a room that had no window shades or working curtains. We were relocated to a room without a working fridge. The deficiencies were corrected almost entirely thanks to reception staffer Nilu. The other reception staffer projected an unwelcoming attitude. I was ready to leave until Nilu stepped in to make things right.

The airport shuttle was great and they worked around our schedule. The hotel is being well maintained. Our room was fine and yet they are in the process of updating everything. Hotel staff were helpful with dinner recommendations and getting us to exercise trails. It was a pleasure to be there. Downtown was an easy walk and we also walked to a great coffee shop. Walmart and city market grocery were right across Main Street from the hotel. All very convenient. You know it is a good spot when the flight crews stay there