Cliff House at Pikes Peak

Havia uma grande expectativa em relação ao hotel porém não foram plenamente atendidas. Chegamos um pouco mais cedo para o check-in e não havia quarto disponível (não é um problema do hotel) e ficaram de nos mandar um e-mail quando o quarto estivesse pronto o que não aconteceu. Ficamos um tempo na varanda tomando uns drinks e o atendimento foi muito lento. O quarto que ficamos era enorme e bastante bonito porém a cama não era confortável. No bar do hotel tivemos um ótimo atendimento e uma ótima comida mas os funcionários faziam muito barulho ao arrumar as coisas... Enfim, o hotel é bom mas precisa melhorar em alguns aspectos principalmente no atendimento geral. Em relação a localização, perfeita. Também tivemos estacionamento gratuito devido ao beneficio do hoteis.com.

The hotel is a cool historic spot in a great walkable part of town. The downside is that it’s currently going under major renovation and that fact was not disclosed on their website or the third parties website. We would have booked it if we’d known that fact. The renovation will be a welcome upgrade as it’s in need of some TLC and replacements for things like carpet and paint etc. I’m sure it will be awesome when finished however this should be noted prior to booking so guests have a choice. Instead I received an email 45 minutes after booking that renovation was occuri g and the reservation was non refundable. The staff was the bright spot.

Really nice staff, awesome little town and area around the hotel. Room was nice, definitely unique.

Breakfast wasn't offered with our rate they say

This was the nicest hotel I've ever stayed in. The staff was amazing and the room luxurious. It's a great place for special occasions.