布蘭福德新哈芬智選假日飯店 IHG 旗下飯店

It was great. My fiancée was not to happy with the pool being really cold

It was a very easy check in. Pool was very convenient and cold. Location was limited for dining.

Decent stay with exception of very cold pool. Asked if heat could be turned up and desk said up as high as it goes. Kids tried twice but couldn’t get past the cold temps. Was so disappointing. Beds comfortable but pool def not up to par.

Front desk staff was friendly & helpful. Cleaning staff was OK - average. Pool was great.

It was so nice to an exhausted traveler to be surprised by a much better than average hotel! I even went for a dip in the pool! Thank you Holiday Inn 🏨

Very nice, clean, comfortable Holiday Inn Express. Rooms are spacious, comfortable, and clean. The lobby has a large seating area for breakfast with a solid array of food choices. There is also an indoor pool and ice machine. We have stayed here more than 3 times now while visiting family. It's a convenient way-point between Long Island and Rhode Island that meets all the needs of an overnight stay. Right off I-95, nearby groceries and amenities, and close to the Branford downtown area.

Our room was super nice and clean, pool was great and the breakfast in the morning was also good! Will definitely be staying here again!

I would get the 3rd floor to sleep in more soundly. It was very loud above me from 7 am and I got into the property late in the eve prior. Otherwise staff great. Has water in workout room. Reco; they Need to install a water filter main floor lobby area to refill water bottles. Thanks.

Very nice hotel with an indoor pool

The hotel is Ok. Breakfast was good. On the negative side: 1) The indoor pool was closed. 2) Draining from our tub/shower combo was poor and I asked twice for fixing it, but it never happend.

WE WERE VERY PLEASED WITH THE CLEANLINESS, OF THE ROOM AND THE FRIENDLINESS OF THE STAFF.

The staff were very pleasant and helpful with our check-in. The facilities were very clean. We watched them clean the eating area it was spotless when they were finished. The room was also very clean and quiet. We would stay here again in a heartbeat.

Bed bugs. I woke up extremely itchy.

Dirty pool . Pool with visible mold . Dining area chairs with extreme peeling upholstery fabric on multiple chairs , needs more attention to detailing cleanliness such as mold around face sink and accumulation of dust and dirt in corners of dining area. House keeping appears to do bare minimum. Lost more than two hours of sleep due to a fire alarm from a broken sprinkler....hit by a delivery truck onsite . Hotel did not apologize to patrons or explain what was happening , nor gave safety instructions or inform when it was safe to return to rooms. Unprofessional receptionist - condescending and reluctant in providing the option of a printable receipt if booked via expedia.ca/com Appeared unwelcoming and not of much assistance if booked via third party websites that offers discounts instead of directly through them . Poor customer service!

Well maintained hotel and rooms. Clean lobby and helpful staff. All staff courteous and pleasant. Beds comfortable and clean. Very clean rooms. Towels and toiletries excellent. Breakfast hot and delicious made with care, food area immaculate. Check in / out a breeze. A++

Very nice, clean, comfortable Holiday Inn Express. Rooms are spacious, comfortable, and clean. The lobby has a large seating area for breakfast with a solid array of food choices. There is also an indoor pool and ice machine. We have stayed here more than 3 times now while visiting family. It's a convenient way-point between Long Island and Rhode Island that meets all the needs of an overnight stay. Right off I-95, nearby groceries and amenities, and close to the Branford downtown area.

Hotel was clean, free coffee/tea, room was very comfortable and location was convenient to restaurants.

Bed sheets and cover are filthy

I discovered that a previous guest obviously put a plastic wrap over the smoke detector, and I noticed a strong cigarette oder, when obviously I requested a non-smoking room. This also is a serious safety risk and danger.

The whole property was very clean, needed more toewels,toiletries always available.The staff was very knowledable about the areas of interest.Enjoyed the hotel and the area.

Great location. Spacious rooms .

The room was incredibly spacious, clean, bed was super comfortable- had a great stay!

Room next to elevator was a big negative. You can hear it all night. If you are a deep sleeper maybe, if not room 101 stay away. 😉

I could hear and feel the movement of the people in unit above mine…I was in Room 120…..poor insulation !!! stayed there for 4 nights….also the coffee urns never seemed to be the hot and I drink it black !!! However the front desk staff was excellent!!

Room was clean. Cozy bed. Good shower water pressure. Great breakfast.

The friendliness of the staff....the room was very comfortable spacious and clean.

Easy on and off highway. Staff helpful at breakfast. Clean, spacious room with good outlets to recharge electronics.

Overall, it was a good stay. The room was clean and spacious. Ok breakfast.

My room was facing west towards a car dealership with bright lights, there were no curtains on the window, and the lights reflected off a mirror on the other wall. The bed was comfortable, but I didn't get to sleep in even if I wanted to because there was no curtain on the window. In the morning, hallway noise was audible and I could hear the 95 even thought its not close.. won't stay again.

Fast check in and out, room was clean and quiet.

Although I booked via Expedia, the hotel mistakenly charged me as well. When I called to get the problem resolved, the General Manager answered the phone. He was courteous, friendly and took care of the issue right away. Great customer service!

Came on really late at night, and the young night clerk was extremely friendly and helpful.

The staff were very pleasant and helpful with our check-in. The facilities were very clean. We watched them clean the eating area it was spotless when they were finished. The room was also very clean and quiet. We would stay here again in a heartbeat.

Wake up call never happened even though afternoon staff verified that it would be done.

I could hear and feel the movement of the people in unit above mine…I was in Room 120…..poor insulation !!! stayed there for 4 nights….also the coffee urns never seemed to be the hot and I drink it black !!! However the front desk staff was excellent!!

I had a last-minute stay at this hotel and was genuinely impressed! The room was clean, comfortable, and exceeded my expectations for such short notice. What really made the experience stand out was the exceptional service at the front desk. Ms. Tatiana was incredibly kind, welcoming, and went out of her way to make sure everything was perfect. Her warmth and professionalism truly made my stay memorable. Highly recommend!

The hotel facility was very nice. The breakfast offered was a nice variety, however, everything hot was very peppery. The one "complaint" was just about every time I went to the front desk no one was around.

Our recent stay was wonderful. The room and bathroom were very clean and comfortable. Upon check in Ricky and Michael at the front desk were very friendly. During the stay, when I would see Ricky he was always very friendly and happy. He made us feel so welcome. He shows that he really loves his job.

We arrived to check in for a wedding and was told they were oversold and our room we already paid for was not available. Nobody called to notify us ahead of time, and the employee at the front desk could care less. He was rude and not apologetic, and didn't help or try to assist in any way. We had to drive over 30 minutes to get to another hotel. We should have read the reviews and never booked this hotel, it seems like it is common practice for them to not care about their customers reservations and oversell the hotel. Awful all around.

At check in the clerk was eating at the desk and speaking with his mouth full. At breakfast we asked the front desk staff if they had non-dairy milk options and were told we could go buy some st the store if we wanted it. Pretty rude staff.

Great location. Spacious rooms .

This is a nice clean hotel with a free breakfast not far from the New Haven Tweed airport. I had an early flight to catch and a rent car to return and it worked out great. Several nice restaurants nearby that I did not get to try but I did visit Lenny’s seafood on the Branford waterfront!! It was great!!

Located off the interstate and close to town.

Easy accessible to Highway and Tweed Airport

Very nice, clean, comfortable Holiday Inn Express. Rooms are spacious, comfortable, and clean. The lobby has a large seating area for breakfast with a solid array of food choices. There is also an indoor pool and ice machine. We have stayed here more than 3 times now while visiting family. It's a convenient way-point between Long Island and Rhode Island that meets all the needs of an overnight stay. Right off I-95, nearby groceries and amenities, and close to the Branford downtown area.

Hotel was clean, free coffee/tea, room was very comfortable and location was convenient to restaurants.

Good location with nearby restaurants.

Convenient location

The location was perfect.

Clean and close to New Haven

Very nice hotel and good choices at the complimentary breakfast

Spacious, clean rooms. Excellent breakfast.

Great breakfast!

The pool was slimy i almost fell just walking in and it was not clean.also breakfast was terrible not real eggs come on.

The room was very very clean. It was a nice size room. The beds were so comfortable! The breakfast area was large and the breakfast choices were wonderful.

The bathtubs need new grouting, minor mold fixes, and one tub had chipped paint/lining and should probably be fully replaced. Everything else was good. In the cafeteria, the fried eggs were not edible -rubbery and looked really weird, like they’d been microwaved? The pancake maker was broken and looked. Like it had never been used. Wish they had a waffle maker. All the other food was fine.

Staff was excellent and morning breakfast was , too.

Easy on and off highway. Staff helpful at breakfast. Clean, spacious room with good outlets to recharge electronics.

Our recent stay was wonderful. However there was one day where the breakfast was an issue. It was only 8:30 am and the eggs had run out. When my husband asked if more eggs were coming he was told there were no more eggs that day. He also overheard her tell another man the same thing. Things were rectified by the regional manager who happened to be there that day.

Very helpful and friendly staff. Hot coffee always available and a wonderful full breakfast in the morning.