Hamden Hotel and Suites HAMDEN - NEW HAVEN

Sub par

Decent value

Piscine fermée en raison de la COVID en mars 2023… 2 énormes tâches de sang sur le matelas du sofa lit. Odeur désagréable dans la chambre. Une autre chambre nous est attribuée, c’est sale, il n’y a pas de sang sur le matelas du sofa lit mais c’est couvert de miettes. Ça ne vaut pas du tout le prix demandé.

Piscine fermée et on n'a pas eu la chambre prévue.

We booked a two queen room, they said we booked a king. They said the problem was we booked thru third party and their descriptions are different. I had my reservation proof, they didn’t care. A call to a manager at home gave them permission to give us the correct room but we had to pay more. When we got to our room we were already worried because the hallway carpet was extremely dirty. The room was the same. The blinds were broken so anyone outside could see in. There was another door that exited to the back that seemed unsafe. The heating/air conditioner control was broken off the wall, and several lamp shades were torn. Dirty food stains on the tv stand. We did not stay. Thankfully our third party reimbursed us 100%.