El Caribe Resort and Conference Center

The property is terribly outdated. The jetted tub in the room was so old I was too scared to use it. The ceiling was peeling, the beds werent comfy,etc. But it had a beautiful view.

Getting our room cleaned felt like more of a chore unfortunately. And when we asked to toiletries or towels, we were told to go downstairs and grab them ourselves. And for how much I spent on that room, it definitely should’ve been way more updated and polished. There was very few staffs that were nice. Most of them were very rude and gave a lot of customers that I witnessed a lot of attitude. Including myself. The only thing that was decent was the view for my balcony.

10/10 loved it

Great nice staff . Towels with stains. Nice views. Beds are soso. Breakfast not hot

No TV remote in the room, and the staff didn’t seem to care at all. For $300 a night, this is completely unacceptable. I ended up having to go to a nearby Walmart to buy my own remote because no one made any effort to resolve the issue. What a shame—this shows a serious lack of customer service.