DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Nice hotel, great front desk staff, clean and well located. However the crib / cot supplied for our 14 month old was not good, it had a very thin mattress that was hard and no fitted sheets, they gave us proper big bed sheets that were not safe for baby as the baby could wrap itself around them. But apart from this, everything else was great. Had to put a parking sign on car which was slightly annoying after a long day at magic kingdom, would be better if electronic.

Amoliamente recomendado, es un gran espacio y la ubicación respecto a los parques es ideal

Room was great- generally clean but needed new sofa bed sheets. Nice lounge area. Great amenities. Easy to use buses that were more comfortable than the Disney buses, though this isn’t really the hotel to book if you want a midday break- or just use a ride share to get back.

Me gustó mucho

Sadly the experience was not good. The staff was friendly and tried to accomadate, but essentially—we checked in to our room only to find the couch covered in fur and white stains. There were crumbs on one of the tables upon entry and dog hair piled in corners. I asked for a new room. They got us a new room, only to the have a mini fridge with a dying compressor that made a high pitched noise that was unbearable. We finally had to have maintenance change it out. Then while showering that night, the shower head literally broke off and fell on my head. I’m not even joking. The new room also had dog fur in all the corners. My suggestion to fellow guests—lower your expectations for the price. Drury is less and much much cleaner. The staff was very friendly at doubletree but the establishment is poorly maintained. Only bummer is I had to voice the bad experience to the front desk when they should have noticed we had so many issues with the room.