邁阿密機場西 - 多拉凱悅嘉軒飯店

Over all great hotel. We arrived at 12:30 in the morning after a very long day of flying and check in was a breeze. We even got nice cold water bottles given to us which was so appreciated. Breakfast was amazing with plenty of options and included in price of room. For a family of 5 that helps alot. Rooms were spacious and clean. Staircase could use some tidying and 1 elevator was down while we were there, causing major backup during busy times. Was usually quicker to take stairs. Pool area was gated off and fairly clean. The pool itself could have used a bit of a clean out but thats to be expected of an outdoor pool. Plus it was a chilly/windy day so no one but us were in it. But everything over all was great and would definitely stay again.

No airport shuttle and is 5 miles away from the airport. So budget an additional $25/per Uber trip if you are just overnighting for the airport.Otherwise, OK and breakfast selection is the usual.

Only one elevator working.Bathroom was tiny

Often lift/elevator failures happened during our 3 night stay. Daily clean up requests not honored. Breakfast area gets crowded in the morning with limited seating and breakfast area in infront of front desk area which makes even crowded in the mornings. The location is safe and typical off airport hotel without onsite hotel

The Elevator is very slow and was just one in service, the air conditioner of my room, was dirty and I have to place a towel to trap al these dirtiness plus the grill was covered with mold. The bed was too soft compared with other Hyatt Place hotel where I had been before. I always choose to stay in Hyatt Place because the comfort, cleaning, staff and beds with good lumbar support. This is the first time that something like that happens to me in your hotels.

Convenient Needs an airport shuttle Close to everything

We stayed three nights and from our 1st night only 1 elevator was working. by the 3rd day no elevator was working and me and my husband had to lift our bags 3 floors down. 3 large bags over 50lbs 3 floors down. Poor service!

One elevator broken throughout stay, limited breakfast options, building is very dated, room layouts are very bad, noisy renovations going on, fire alarm going off early morning.

My stay was nice. The hotel was very clean and the staff were very helpful and accommodating. The breakfast was ok, my children ate the bacon, but they did have a variety of options ( the regulars, eggs, bacon, sausage, toast, fruits and cereals). Our only issue were the elevators, one was out of service and the hotel appeared to be full. The wait was long, especially when trying to take your luggage down at check-out. Every time the elevator got to our floor it was full, but we eventually made it. Check out was fast and easy. I would stay there again with my family.

Only one of, of two, elevators working.

Positive first: managers are very polite and really try to make it right. Thank you very much to Ana. Negative: found a cockroach on our bathroom. They switched us to a different room and the TV wasn’t working. Overall it is a 3 star hotel that needs to be remodeled. It shows signs of wear and carpet wall paper, etc looks old and dated. Walls have stains across the halls. However, again, the staff and managers treated us amazingly and were very understanding, very polite and respectful. Kudos to Ana.

They left dirty glasses and I had to take my luggage upstairs

Room had a fungal odor.The bathroom is uncortable but bedides that staff awas very friendly and nice.

Sink was clogged and toilet would not flush completely. I should had taken pictures.

On the second night we predicted ants in the bathroom and near the bed on the carpet, we managed to kill some. The next day we went to the front desk to inform this and they said they were going to send a pest control at that time. The night when we arrived at the ants we killed were still in the same place and living ants, so there was no floor cleaning that day and no pest control. We waited for dawn and went back to the front desk to make the same complaint and they said the same thing. The night when we returned to our room there was no cleaning and much less the pest control. We were stung and showed this to the boy at the reception who was amazed but did nothing to help us.

Very clean hotel.

Faucette handle kept coming off. Face basin drained slowly.

Very clean and helpful staff

Very nice, clean hotel, quiet, comfortable, and overall very nice.

Super clean and all new

Very OK hotel, not fan of the very average breakfast, no where to sit! The decor really needs an uplift, don’t understand why there isn’t a kettle to boil water rather than an actual Microwave (very bizarre)! However the bed was comfy! The small pool was dirty, no bar as they were renovating it! However, staff are caring, and close distance to my clients and airport!

Big rooms, great area.

Staff was friendly. Room was spacious. Ac would not cool the room below 76F. Maintenace unable to fix. No offer to change rooms.

Only one elevator working.Bathroom was tiny

The place was convenient for us. It was close to all the places we had to go. The airconditioning was to loud, and the bathroom door is to tight to the toilet. When you want to get in the nathroom you habe to touch the toilet, because the door is to tight on It. The bedding was very comfortable. The size of the room was extremely spacious. All the staffs where helpfull and friendly.

Air conditioner rattles loudly, and loud clunking noise in bathroom. 213 am wide awake

Loved that it was near restaurants and and places for entertainment. The hotel was kept nice and clean. Room was a nice size and the bed very comfortable. Staff was very nice!

The staff was very helpful, the room was huge and it was clean.. the building itself and interior still stuck in the early 2000’s. A little updating wouldn’t hurt. 7.5/10

Wifi is very bad. We call several times to front Desk and never fix our Wifi. Everything else was good

The staff was nice but the room was a different story. First the ac was not optimal. It was really hot and the sheets felt wet. Then the furniture was old and falling apart. When taking a shower the pipes made a really strong noise. I hope they remodel soon.

I was super impressed with this hotel. This place was quiet even tho near the airport, I couldn’t hear the traffic. Felt safe. Staff was phenomenal: kind and helpful. Place was very clean. Breakfast superb and plentiful even up to closing time. Most places if you show up last 10 min of breakfast time, there’s nothing left. Not this place. Everything fresh and plentiful. Would totally come back again and recommend to others

My stay at the Hyatt place Doral is always great . The staff are always friendly but the staff member that shines beyond a doubt is Carlos . I’ve been coming here for close to 7/8 years and Carlos is always so friendly and accommodating to all customers. He should be an ambassador for Hyatt place . He is a remarkable human being . Thanks Carlos for your great service.

Great for short trips. Staff goes above and beyond. Anna manages a great team and couldn't be any more happy with my stay.

The staff are superb and really go out of their way to accommodate you. The rooms are very spacious and comfortable and was quiet enough for us to get some rest. It was my birthday and I was feeling sick but the GM made it so special by leaving me a balloon with chocolates and kept asking how I was feeling. Would definitely stay here again.

We booked two rooms. One with a king bed the other with two queen beds. Upon our arrival the front desk clerk saidthey had given our rooms away but he could still accommodate us. But not with the same room type we booked and prepaid for. After asking why they gave our rooms away after I had even called and confirmed our arrival the clerk stated that they did not have enough housekeeping staff to show up for work and our room selections were dirty. The hotel looked like it has seen better days and needs some renovations made to it.

Due to booking last minute, check in took longer than usual as there seemed to be a miscommunication when booking. Front desk supervisor Carlos Johnson went above and beyond to ensure that the issue was resolved. His dedication was truly appreciated. Hotel also has a great breakfast, rooms were spacious and comfortable. Will definitely be staying here again.

Friendly staff, especially Carlos at the front desk

First of all, this is my second time staying at this hotel. The first time, the experience wasn't that bad. But the second time, they didn't even bother to clean the room. I had to call and go down to the front desk to ask for the room to be cleaned and for clean towels. It was unpleasant having to ask for even the basics. I would never stay there again.

Excellent staff

Ana the manager and her staff were very friendly and accomodating.

Our room was impeccably clean and very comfortable. The hotel is conveniently located across from Doral City Place so you can walk there. The continental breakfast included is very good.

This is a great property for a short break in Miami. It is just 10 minutes from the main airport and has great connections out to the coast and down to the Keys. There are great dining and entertainment options within walking distance including a boutique cinema. Breakfast was great and the staff excellent.

Nice hotel, near the airport and 30 minutes far from Miami Beach. Very clean

Great location

Very clean and decent stay, not very central as it is west but good area and options to dine and movies right next door at the new Miami improv.

In walking distance to get lunch and / or dinner.

Because our purpose of this trip was for shopping this location es near (by car) from most convenient shopping centers, Dolphin Mall, International Mall, Wallmart and Sam's Club, the hotel and room were spacious and renewed, and parking vary convenient

Excelent location

Hyatt Place is always one of my favorite brands. It just has a good vide about it. This location is very close to MIA airport and to shopping in the Doral area. Its also walking distance from CityPlace a nice cool spot with many restaurants

You can find stores and food nearby

Regular breakfast and little space to have breakfast. All in the breakfast disposable and single-use plastic material. Friendly people at the reception.

The area for the beakfast is too small where people have to seat everywhere around the lobby and sometimes nomplace to seat..and they dont respect the breakfast time

Checking in took so long because the staff was training another staff. Not satisfied with the foods during breakfast.

We've been there before and it's one of the very few with a brand that they keep the quality of everything. Loved the breakfast

This hotel was amazing. The breakfast was great too and had a nice pool

Good location and a couple of restaurants within walking distance. Breakfast was very good with nice variety. Overall, pleased with our stay.

Room was very comfortable. Did not like the fact that trash was allowed to build up during breakfast. Towards the end of the morning the trash bins were overflowing.

Great location, great breakfast.

Great place to stay. Staff is super friendly. The manager Anna is very hands on and made sure everything we needed was available. Probably the best free breakfast I've ever had. The buffet had a great selection and was always full. Some of the items changed everyday which made for a nice variety during our stay

Great place to stay when in Miami. Breakfast is free and puts to shame what some hotels would charge over $20 for. They even change some of the offerings everyday. We stay 3 nights and had something different every morning. Great staff as well. I highly recommend this place. Also great spot for plane spotting