邁阿密城中萬怡飯店

没有注意

Está muy bien ubicado no necesitas auto para poder disfrutar Miami, todos en el restaurante bistró y demás empleados fueron muy amables

Not really accessible. Booked an accessible room with a bathtub. Same had one grab bar and soap and shampoo wall mounted on opposite wall of where the shower is. Toilet had no grab bar at all Furniture was dated

The staff was very helpful and the property and room was clean

Hotels.com switched my Hotel two days beforehand (on my birthday) and gave me this terrible replacement that was both not near where I had to work that night and yet further away from where I was driving from (the treasure coast). My original hotel that was booked much earlier was 3 blocks away from my work site. The Hotels.com customer service experience was terrible. I had planned on walking to the nightclub I was slotted to work at that night and back to the hotel periodically throughout a 9 hour span. The switch made this impossible. I also only reluctantly agreed to this unwanted replacement because the non-native-english-speaking customer service person said there would not be any extra charges unlike some far better options they presented (tediously slowly and somewhat unintelligibly) earlier. The Hotels.com representative lied to me. The hotel demanded a charge for "incidentals" and instead of free street parking at the venue, I had to pay for parking. They would not budge or in any way honor what I was promised by your representative. They were rude. Worse, using the new hotel ate into my time badly, since it is in a very difficult and crowded traffic part of the city that is not easy to traverse. The way my carefully planned original plans were destroyed by Hotels.com cost me, time, money & health. The extra driving also cost yet more and was very anxiety causing for no good reason. In the end, the whole trip wasn't worth doing and I have PTSD from it.