邁阿密 JW 萬豪飯店

Amazing hotel... good service, ggod gym , nice pool

Elevators are old and often faulty.

Buffet breakfast was good. Parking expensive. Rooms small for the cost.

When checking in the staff did not advise me of any of the amenities or what to do with my car. No valets for over 20 minutes wait. I had to ask for information as opposed to most 5* hotels advising you in advance. Also concierge where very grumpy. Nice hotel and excellent room. Great bar and bar staff. But front desk etc. were disappointing.

Checked in and out was as easy as I thought it would be. The pool area was nice and clean with a nice view. There was nice restaurants in the surrounding areas, Unfortunately I wasn’t able to check the dining area from the JW Marriott because of my tight schedule but I would try in the near future.

Pool was closed for private event for a portion of our stay. Old amenities and dated. Rooms were recently updated and great.

Terrible bedding. Short coarse sheets. Bar closed before 11. So so room service.

PARKING WAS TOO EXPENSIVE!

I believe the parking is over charged especially that the car was parked for two days without any movement . The breakfast was overcharged and they didn’t offer any discount

The price for breakfast and for valet parking very expensive

The property is old and needs to be renovated. The staffs were phenomenal and super attentive, friendly. I hate that the bellman has to go up and down the stairs to transfer baggage. The carpet was filthy and lifting. The hallway carpet on the 19th floor had a long tear. I wanted to have a very great new year and I did. Housekeeping did their very best but I had to give them a 1star for cleanliness and property condition.

Bathroo was dirty, shower leaked onto floor and toilet had flushing issues.

I was really pleased with the JW Marriott in Brickell. From the lobby to the rooms, everything was clean and well appointed. The convenience of the location to Brickell Key for walking and Brickell City Center for shopping and dining made for a really nice stay.

The room cleaning is not very detailed. One day the cleaning lady left a cleaning bottle and the other day there were garage underneath the table.

Smelly rug, then toilet was not working properly. Early morning I flushed and the water overflowed the toilet and the hall rug got wet of dirty water. Staying at a JW Marriott should be positive, we were not expecting such a bad experience. We arrived very late and decided to go to the bed and not requesting a change due to the odor. This hotel looks like a Motel 6, premises are very old and the type of people staying in the hotel were very cheap (horrible people). This is a brand that is melting down!!!!!!

Nice place although hallways had some discarded items

The property was very clean and staff was very nice. The bed was very comfortable and the linens were cozy and soft.Would definately stay here again.

Very worn down room Multiple Stains on carpet

Clean, but dated. Great location.

Was clean and close to multiple dining establishments.

Buffet breakfast was good. Parking expensive. Rooms small for the cost.

The hotel seem pretty dated and in need of updating in a number of places. Otherwise a good stay.

The hotel was great; unfortunately the next room was occupied with a Family with tree kids that started playing/crying at 7:00am (Sunday) the family makes my experience terrible.

Needs remodel- carper, wall coverings on guest room floors well below expectation fo JW property. 3 of 5 or 6 lights in room did not work. One attached to bed )reading light) had no bulb, was hanging by bare wiring, etc. - borderline unsafe, but truly substandard. Won’t be back.

Pool was closed for private event for a portion of our stay. Old amenities and dated. Rooms were recently updated and great.

Rooms in need of upgrade. Very dated.

Much nicer than expected. Then again, it was my first time ever in Miami. I was with my son who UBER/LYFTed everywhere so I can't say anything about parking or trans options in the area. But the hotel was NICE. My only minor quibble was the traffic noise was a bit loud. Get a room on the opposite side if that kind of thing bugs you.

Spacious rooms and excellent service

Super comfy bed!! Everything perfect except our room service breakfast, it was cold, gross and didn’t come with correct condiments but the bed comfort made up for it

We were given a room on the 19th floor that was in need of serious renovation. Little did we know that when we checked in. This is a bad policy of some hotels and for the money we paid, we were dissatisfied. I will have to point out that when I mentioned it to Nicholas in the morning, he did comp us for the breakfast, which was appreciated.

They have us a contiguous room that had literally a party going on in the other room, and would change them or us, They blocked our door for three times, so we had to go to the front desk every time to get it unlocked, and they apologized every time, and didn’t ask for anything else but the day we where checking out a lady at the front desk told us we had to be accompanied to our room by security because they needed a credit card which nobody ever asked for, and something we where going to use because we were checking out but still she was yelling at us… luckily the supervisor was around and listen so he apologized.

The whole experience was awful because many reasons: 1) for 2 days the room service didnt do the room, and when you called to ask for it they said in not a good way that a fonnot disturb card was on the door and the have the picture, nothing of that were true. 2) the valet parking cost is 57usd daily, that the charged to tou without ask jow or where. 3) for 4 nigths they did 400usd debit card retention that iam still waiting to give me back, i called the hotel and are saying that they will take 2 more wks. Is crazy, because i payed for all in advance with expedia.

Service was very bad especially front deck

Beautiful hotel. Friendly staff.

We arrived 15 minutes after check in (415) but didn’t have a room ready for another hour of us just sitting in the lobby waiting

When checking in the staff did not advise me of any of the amenities or what to do with my car. No valets for over 20 minutes wait. I had to ask for information as opposed to most 5* hotels advising you in advance. Also concierge where very grumpy. Nice hotel and excellent room. Great bar and bar staff. But front desk etc. were disappointing.

Excellent Customer Service!! Valet Parking employees A++

The resort is outstanding! The people at the reception and the concierge useless! They simply dont care about the passangers. They are usually sold out so they think they dont need to give any service to the passanger.

Location Excellent Hotel Clean Food Very Good Staff Awesome

Amazing location and the staff was very useful and great service

Well located close to many business and restaurants

Great hotel! Great location!

great location in brickell

Nice location near many restaurants and the mall.

Great area

I was really pleased with the JW Marriott in Brickell. From the lobby to the rooms, everything was clean and well appointed. The convenience of the location to Brickell Key for walking and Brickell City Center for shopping and dining made for a really nice stay.

Perfect location in Brickell. Safe and easy to walk to shopping, great restaurants and a great walking path along the water.

Very nice hotel. The staff was very friendly and the location was great everything in walking distance.I would recommend it and will be back.

Much nicer than expected. Then again, it was my first time ever in Miami. I was with my son who UBER/LYFTed everywhere so I can't say anything about parking or trans options in the area. But the hotel was NICE. My only minor quibble was the traffic noise was a bit loud. Get a room on the opposite side if that kind of thing bugs you.

Great location in the heart of Brickell

Well I can tell ,my experience on this awesome hotel was 10 start. I love the staff since the valet parking whit great guys serving very special. Staff on lobby perfect respectful and knowledgeable. Plus’s the clean staff alway what you need and the last no least the room services food delivery on time and delicious I love jw Marriott on brickel Miami.

Buffet breakfast was good. Parking expensive. Rooms small for the cost.

When checking in the staff did not advise me of any of the amenities or what to do with my car. No valets for over 20 minutes wait. I had to ask for information as opposed to most 5* hotels advising you in advance. Also concierge where very grumpy. Nice hotel and excellent room. Great bar and bar staff. But front desk etc. were disappointing.

Disappointed that we only found out in morning there was only one coffee capsule for nespresso and we were in a hurry on our way to airport

Terrible bedding. Short coarse sheets. Bar closed before 11. So so room service.

We stayed one night for Martin Fierro Latinos awards and we had a great time. Room service was great and staff very kind and attentive!

Super comfy bed!! Everything perfect except our room service breakfast, it was cold, gross and didn’t come with correct condiments but the bed comfort made up for it

I believe the parking is over charged especially that the car was parked for two days without any movement . The breakfast was overcharged and they didn’t offer any discount

The price for breakfast and for valet parking very expensive

Location Excellent Hotel Clean Food Very Good Staff Awesome