邁阿密比斯坎灣萬豪飯店

Beautiful property. Nice pool, great staff. The restaurant on site was the best food we ate in two weeks in Florida. Only complaint is the assanine cost of parking. It came out to 70 CAD per night to self park

Staff is nice and the hotel (room, facilities, etc) is clean. But, overall, I’m a bit disappointed by our experience. Bedding was very uncomfortable and I woke up every day with back pain (I have no back condition). Room furniture and bathroom are somehow basic. The pool area is nice but the pool itself is quite small and feels overcrowded at time. Breakfast is good but also falls short, in my opinion, of real 4-star standards. Gym is nice and well equipped; location is great. Overall, the looks and price of a 4-star, but the experience of a 3 1/2-star.

Hotel was beautiful but pool was under construction. We were told at check out that we could have went to the pool next door. Wish they had told us at check in. We went to thr pool to find it closed off. My granddaughter was very upset.

Nice pool and rooms. Easy access.

Construction around but hotel was nice. Facilities only average since pool and pool bar close at 6. No where to hang out in evening. Logged Barbie in the dining room so not inviting to hangout.

The hotel is comfortable but parking is not Included and valet is the only option to keep your car in the building. It cost us $52 per day. The other option is $32 per day a block away. Secondly, we had paid for Breakfast included and they did not honor it the first day. Breakfast brunch $88 for 2. Outrageous. There is a lot of construction around the area also.

The pool was not available. They said it was down for maintenance.

The mall connected to the property made life so much easier. Breakfast, lunch, dinner and shopping all connected to the hotel.

Beautiful hotel! Beautifully on the water. Only downsize Was we were bummed pool was being redone.

quite a long line to check in, even though i was asked to check in online, which i did. I also checked off for no cleaning service throughout my entire stay, and yet i found my personal items moved for cleaning. while in general the hotel is quiet, i clearly heard other's alarm, even one that went off for 10 minutes before sunrise. Pool was closed, and no good area to sit with visitors and enjoy the view.

The hotel was clean and quiet. Great location!

Check in was easy room has been updated but the room wasn’t cleaned when we arrived floors we’re filthy took them 2 hours to come and clean them. They never even cleaned our room the next day and did not refill the coffee or shampoo/body wash glasses were left dirty I had to call and wait for 2 min on hold to get through to someone to wait an hour to have them bring clean glasses. When we mentioned at check out they offered to give us Marriott bonvoy points. They charge you a $30 resort daily fee then offer you a $30 credit daily at the bar but the service at the bar was terrible also.

Clean room overlooking bay. Great breakfast included in room options.

The rooms were clean and beautiful. We’d definitely stay again

I enjoyed my stay at the Miami Marriott Biscayne Bay. I would recommend it to my friends and family. It is very clean, and the staff is very professional.

Bathroom was not cleaned. Urine covering the toilet and stains on the duvet. No accommodations were made other than to have someone come and clean the room (at 11pm).

Very clean hotel , fast and convenient staff . Had great dining options with attached restaurants between hotels really dont have to leave hotel. Get ocean view by marine and very close to downtown Miami and Miami heat arena. Will definitely return.

Great hotel clean room friendly staff very comfortable bed highly recommended

Very nice place. Very clean and roomy.

Very clean, nice staff

Beautiful area. We had a suite that offered huge windows overlooking the marina.

We were upgraded to a harbor view room on the 28th floor. The view was incredible

The rooms were way too expensive to look so plain and small. Looked more like a hostel

The location is excellent. The rooms are nice. Unfortunately, I had to take a cold shower on two of my three nights, apparently because their boilers cannot keep up with the volume needed.

Broken tv. Put me next to loud door leading to pool deck that was slamming all night

This was our second time staying here. The staff were very polite and the room was very clean. The only thing I didn't like is my bay view room was on the far end and looked directly into the hotel next door. I guess it's considered "bay view" because you can see a sliver of it on the right, but it was disappointing considering last years room had a near-full view of the bay. Either way, it's a fantastic place and we'll certainly be back again next year!

Helpful staff. Nice amd spacious room but a little bit dated bathroom facilities. Good onsite restaurant wirh excellent buffet breakfast.

Woken at 8:30 by booming music echoing throughout their pool area. I called and security got it turned off. Too late for me to get sleep I needed after very late checkin from delayed flight.

Worst Marriott I’ve stayed in for awhile. Requested room not available at check in. Was given a handicapped accessory room. Poorly furnished. Wallls so thin I could hear the guest next door snoring. No amenities in room. Overall disappointing.

Our room had an awesome bay view, it was quiet, clean and the bed was very comfortable. The restaurant had a good breakfast menu.

The staff was polite and friendly, One of the customers Rep she went above and beyond. When it was time to check out.Couldn’t ask for better service it was truly amazing

Staff were not friendly or helpful. Asked the front desk assistant about transportation to the cruise port and received a blank stare, twice. The following day my wife asked staff to print luggage tags and was told the printer didn’t work with no follow up.

Beautiful place with a great team taking care of us.

I love the renovations of this hotel. The decor, hotel room accommodations and amenities are definitely what you would expect for a Marriott brand. Also the customer service is top notch with friendly smiling faces always ready to assist.

The front desk advised they would get me and my friends on the same floor but our rooms were not available early at 3pm so they would email or call us when they were ready. They never contacted us and when we returned that night, our rooms were on all different floors.

Avoid at all costs. This is not a standard Marriott property and the service is absolutely terrible. Took forever to check in and we arrived close to midnight. Given room with one bed when I paid for two beds. Room was next to elevators so couldn’t sleep AT ALL. CONSTRUCTION of something happening above my room with banging and noises. No hot water on two occasions. Completely horrible outside of the Gold Coast restaurant and the nice staff there and our waiter Frank was amazing. Would go there just to eat at this friendly restaurant. Outside of that completely horrible experience and will never ever stay there again. Check out was also extremely long at 930 am and wasn’t even asked how stay was because they know it was terrible. AVOIDDDDDDDD.

I am writing this review as honest as I can. I believe it's my responsibility to share the incompetence that we met in Miami during our stay at this hotel. Now, this is supposed to be a nice and luxury hotel located in the center of Miami. It was expensive. Way overpriced compared to the quality and service. Our family went on a 7-day vacation and three rooms at this hotel was around $9000. That is a lot of money for a standard hotel. I emailed the hotel in advance and asked if it would be possible to pay in advance since it's a large sum and didn't want to have problems with our European credit cards. That was not possible. We had to pay upon checkout although they would reserve a certain amount at check-in as a precaution. When we checked in, we wanted to know the total price, but the first receptionist couldn't tell us the exact amount due to the complicated calculation of taxes. Thats what he actually said when we checked in. Due to the limited Words, I have to make this short: they Keep charging our cards without telling us. Keep coming up with excuses. Caused alot of stress. They didnt know anything. Just pointing fingers at accounting but then Said it was normal. Worst hotel experienced Ever. Please contact me to Get the full story. Dont stay here. It should be $100 and not $500 per night. Basis hotel. Nothing fancy. Even Got a business card from the senior manager with the wrong Phone number on. Thats how pro they are. Stay away

Customer service always makes or breaks an experience, so this was positive because of this. The staff go above and beyond to be help (particularly those working the lobby area, helping with bags and transportation). It was a clean hotel, with useful amenities (though the prices in the shop were outrageous). I enjoyed spending some time at the restaurant bar (and appreciated being able to apply some of the resort fee to that bill). Walking around outside was a bit more difficult. There's not a clear walking path within the drop-off area, and the hotel next door (where we went to check out some shops and grab a bite to eat) was under construction, also making the area difficult to navigate. Our room was large, and clean, with a fun view of the bay. And it as Easter weekend, and they had a bunny on site offering free polaroids and treats.

First, the person checking us in handed me a post it and told me to write down my email. When I asked what it was for they said to sign up for their bonvoy program. When I declined they tried to convince me and when I said continued to say no they seemed annoyed. Then they told me my two queen PARTIAL bay (I did not order a partial view) room wasn't ready until 2 hours after check-in and the only thing we were offered was a king and a rollaway for myself and my 14 year old son. For what they charge neither of us were going to sleep on a rollaway.

I enjoyed my stay there. The staff was very friendly and helpful.

Great location for the Arts and Entertainment district. We stayed on the 28 floor with a balcony, Wow! what a view. Parking is a bummer but that is for everywhere in Miami. Loop tram and the trolly is right out the door (almost). Great for museums, we took the loop to Hells Kitchen. Great Getaway!

We enjoyed our stay at the Miami Marriott Biscayne Bay. It’s in a great location with beautiful views, a walking path along the water and close proximity to good restaurants.

Great location great staff. Close to Port and airport.

Waterfront property, beside mall and other hotels. Lots of dining options in and out of the hotel.

Awesome stay. Staff is really friendly. Hotel is at a great locaiton

Great hotel and location for pre cruise

Hotel was great, surrounding around just ok. Homeless people in park nearby. Walk to Publix was safe, wouldn’t do it at dark.

A lot of construction . Marriot was great but nothing to walk to

Location location location. Easy access to transportation.

Perfect access to the Port of Miami for our cruise departure the next day.

Beautiful property. Nice pool, great staff. The restaurant on site was the best food we ate in two weeks in Florida. Only complaint is the assanine cost of parking. It came out to 70 CAD per night to self park

Amazing stay!! We went for the Taylor swift concert and they made it such a special experience. The hotel was ever clean. The staff was friendly. The food and drinks were good. Everything you need right there. Highly recommend.

Food at the restaurant was terrible and overpriced. 45 minutes to get breakfast to go and it was awful!!! Very overpriced for what you get.

Helpful staff. Nice amd spacious room but a little bit dated bathroom facilities. Good onsite restaurant wirh excellent buffet breakfast.

The property was very close to the RC Cruise Terminal, making it convienant for transport on the day of cruise. Essentailly need an Uber or Taxi to get anywhere if not driving, as it is too far to walk, from almost everything. Onsite Restrant Gold Coast Litchen was very average and the staff ordinary at best. Rude and abrupt and very limited menu.

I travel a good bit and this hotel experience was worse I ever experienced . They doubled the daily fee due to festival ( which I understand but still criminal ) . They told when I arrived at noon they would call me by 4 when room ready and guess what …. No call . I went to festival and checked in at midnight and was then told I would be charged a $35 bogus fee per day ( another way to rip off attendees for festival ) . Breakfast Buffett was increased from $25 to $35 for festival weekend . Breakfast was awful . I have had better continental breakfast at holiday inn . Staff very rude . Water pressure awful in shower . They gave me 2 keys for room and one worked . Will never stay here again for Ultra festival . Beware .

Although sunset was hours away, the pool bar closed to early. The bartender was fantastic and helped us up to the last possible moment. Her drinks (tried margaritas and Bloody Mary,) were delicious.

They couldn’t find my reservation at check in. I had to find the confirmation number. When I called for room service, it was a robot who referred me to a website. When the food arrived, it was in a paper sack. The coffe was cold and served in a paper cub. Not what I would expect from a Marriott. Also, 1 ply toilet paper-really?

This is a great hotel. Breakfast was delicious. Staff was great.

The warmth and friendliness of the staff is a major draw for me. Only complaint is that the menu at Gold Coast restaurant is very limited.