Name: DoubleTree by Hilton Atlanta Airport
Address: 3400 Norman Berry Drive, Atlanta, Géorgie, US
Price range: 84 $US–139 $US per night
Rating: 6.88

Ce qu'en disent des voyageurs

Au DoubleTree by Hilton Atlanta Airport, les voyageurs apprécient régulièrement l'emplacement pratique près de l'aéroport et la navette, ainsi que le personnel serviable et aimable. Toutefois, ils signalent des problèmes récurrents d'entretien et de fiabilité qui peuvent affecter le confort et la tranquillité d'un court séjour.

Plusieurs commentaires mentionnent un manque d'eau chaude, une pression de l'eau irrégulière, ou encore des coupures de courant ou des problèmes avec les ascenseurs. Les chambres et les parties communes sont décrites comme datées, avec un niveau de propreté et d'entretien variable ; certains clients ont constaté des taches, des odeurs ou la présence de nuisibles, tandis que d'autres ont trouvé des lits propres et confortables. Le stationnement est payant et le petit-déjeuner n'est pas inclus, avec des heures d'ouverture limitées ou un personnel insuffisant au bar et au restaurant. Dans l'ensemble, cet hôtel convient aux courtes escales à l'aéroport si vous êtes prêt à faire des compromis.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La navette aéroport est très appréciée et le stationnement est payant ; plusieurs commentaires font état d'une piscine fermée ou sale, d'ascenseurs en mauvais état, et de coupures occasionnelles d'électricité ou d'eau. Les heures d'ouverture du bar et du restaurant sur place peuvent être limitées ou le personnel insuffisant.

Avis de voyageur à ce sujet

6

Lindsey

11 avr. 2023

·

A séjourné 2 nuits

Flight arrived early afternoon and they did their best to get us an early check in. Lobby was clean and decorated nicely. When we booked the hotel we were not notified that the pool was not open for the season. That was our plan for the first day so we were upset about that. When we got upstairs to our room, there was a room service tray with half eaton food on the floor outside our door from the previous ocupant. The furniture inside the room should be upgraded. The wooden door of the cabinet that housed the frig was falling off, looks like just stained plywood furniture, just not what I expected for a Hilton property. Hot water for showers was almost non existent for the entire three day stay. The next day when we left our room for brkfst the room service tray was still sitting on the floor. I called downstairs to have it removed. When we came back to our room at 3 in the afternoon the tray was still there. I called downstairs again. Again they said someone would come and get it and no one came. It was not removed until the night before we left when I asked a lady cleaning rooms in the hallway to remove it. Sitting outside by the restaurant on couches provided there was an extremely strong smell of gas. Reported it to the front desk, thinking someone might want to look into it, and in the two hours I was sitting there reading, no one ever came to check on the situation. That was the only sunny spot to sit, so I stayed. Staff was friendly but not productive.

6

Brittney

1 déc. 2025

·

A séjourné 3 nuits

Everything was good, except the back up generator wouldn’t start working I’m assuming. We were without power for a little over a hour.. maybe longer, I ended up falling asleep. It came on for a minute or two & then went right back o out. I thought that’s what the generators were for, to power up immediately if the power was to ever go out. Besides that, it was a smooth stay.

8

Sorcha

11 juil. 2025

·

A séjourné 4 nuits

Disappointed there was no room service available when the website states that there is room service. Restaurant was not open in the evening although website states there is a restaurant! Had to order food at the bar and wait there for food order. Bar was understaffed, only 1 person serving and she was taking the food orders and bagging up the food, as well as trying to serve beverages to guests, resulting in long waits for everyone.

4

Dennis

21 mars 2024

·

A séjourné 1 nuit

The Elevators were in terrible repair. Elevator 2 rumbled and was full of Ghosts of Former guests. The other Elevator one would take you to the 7th floor and leave you to walk down the stairs to the 4th floor . Upon entrance to the elevator on the 4th floor as you set it go to the lower floors it would travel to the 5th floor before taking you to the ground floor.

10

MARIA

25 oct. 2025

·

A séjourné 1 nuit

Great location near the airport and reliable airport shuttle service. Friendly staff, clean and comfortable rooms. Free coffee in the lobby is nice.

4

timothy

4 juin 2024

·

A séjourné 1 nuit

Pool was closed

6

Anne

11 sept. 2023

·

A séjourné 1 nuit

Broken floor in elevator. Not clean in public areas. Also restaurant did open

8

Gabriela

10 avr. 2024

·

A séjourné 3 nuits

Everything was great, only elevator operating was so loud I saw several startled people getting on and off

6

David

4 juin 2024

·

A séjourné 1 nuit

Not to happy about paying for parking on site. The parking service was not convenient and makes you pay more for time not needed.

10

Robin

30 mars 2025

·

A séjourné 1 nuit

Leaving your car at the hotel for a week, and using the shuttle made flying out of Atlanta a breeze.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sont très variables : de nombreux clients signalent des chambres ou des salles de bains sales, des taches, des odeurs ou la présence de nuisibles, tandis que d'autres ont trouvé des espaces propres. La qualité du service de ménage varie considérablement d'un séjour à l'autre.

Avis de voyageur à ce sujet

2

NeTika

8 mai 2024

·

A séjourné 1 nuit

My room had roaches and "poop like" stains on the bedskirt.

4

Becky

7 juil. 2025

·

A séjourné 1 nuit

This is the dirtiest Double Tree I’ve stayed in. Stains in and out of the room (couches, hallways, etc) and the pool was green. They said it was closed for cleaning but something major had to happen for it to be that color.

2

Michael

18 mai 2024

·

A séjourné 2 nuits

Gross. The beer the end was full of wrappers, soda bottles and dust. Behind the couch the same. Blanket on bed, while appearing like it was washed still had staining. Would never stay here again.

2

Holly

7 août 2025

·

A séjourné 1 nuit

Was not clean at all.

2

Amy

29 nov. 2025

·

A séjourné 1 nuit

It’s dressed up real pretty on the outside to walk inside to a completely different experience. It says it’s a no smoking hotel all over, but you walk in and immediately hit with the smell of marijuana and stale cigarettes. In EVERY corner of the hotel. The front desk guy was really nice, but get into the room and a huge stain on the couch. Nothing has been renovated in who knows how long and just DIRTY. We lasted 5 minutes in the room once the bugs started making an appearance. We grabbed all our stuff and checked out immediately. Immediately had to take a shower at our next hotel to get the smell off and the ick.

8

Marquita

6 déc. 2025

·

A séjourné 2 nuits

The staff member provided excellent customer service and always maintained a positive attitude. I felt safe as a solo traveler. Unfortunately, on 12/5 there was a water outage for about an hour. The hotel parking rate is super expensive-25 for self parking. There were stains on my sheets and the couches in the room. The bar soap was used and simply placed back in the container.

2

Jazmen

8 déc. 2024

·

A séjourné 2 nuits

I stayed at DoubleTree by Hilton Atlanta Airport from December 6th - 8th and was disappointed with the experience. The room was not cleaned properly—there were stains on the sheets and dust on the furniture. Additionally, the air conditioning unit was malfunctioning, making the room uncomfortable. While the front desk staff was polite, they were unable to resolve these issues during my stay. I expected better given the cost and the hotel’s reputation. I recommend improving housekeeping standards and ensuring maintenance issues are addressed promptly.

2

Tyeace

12 oct. 2025

·

A séjourné 1 nuit

It was dirty under staffed no clean wash clothes or towel and they had roaches

6

Sierra

27 sept. 2025

·

A séjourné 1 nuit

The lobby is very nice and clean, area feels safe but you do have to pay $24 a night for parking. Our room had mold in the shower as well as stains on the bed and curtains. The carpet was really dirty as well, in the rooms and in the hallways. The staff members we interacted with were all very friendly.

2

Angelic

3 août 2025

·

A séjourné 2 nuits

The sheets and pillow cases had blood stains. The sofa bed was badly stained and didn’t have sheets.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont datées et présentent des problèmes d'entretien (problèmes de climatisation ou de chauffage, petites salles de bains, mobilier usé, mauvaise occultation, et bruit de la circulation ou des ascenseurs), bien que les lits soient souvent confortables. Certains clients ont reçu un type de lit différent de celui réservé.

Avis de voyageur à ce sujet

6

Kevin

28 janv. 2024

·

A séjourné 2 nuits

We ran the water in sink for more than 5 minutes and the water still did not get hot. So we ran the water in the shower thinking it would get hot. It still did not. There was only 1 trash can and it was in the bathroom. Refrigerator was not as cold as we would have liked.

6

Scott

29 sept. 2024

·

A séjourné 1 nuit

This hotel is older and could use updates. The room seemed clean enough. I booked a King but we were given 2 queens room. We also did not get our chocolate chips cookies! We did appreciate the airport shuttle and the friendly driver.

8

carolyn

16 févr. 2025

·

A séjourné 1 nuit

Very nice staff who could not do more to help me during my brief stay. Slightly tired room but bued huge and comfy

6

Elizabeth

7 août 2024

·

A séjourné 1 nuit

The curtains in my room were falling down and one window had no black out shade to the lights in the parking lot lit my room all night. The shower floor was very slippery. The bar tender was running food and struggling to keep up with the small group of us (4-6 at various times).

6

TEDDY

15 févr. 2025

·

A séjourné 1 nuit

Dated with extremely small bathrooms

2

Vincent

25 janv. 2025

·

A séjourné 3 nuits

Queen size beds are actually Full size beds. Throughout the whole night you can hear noise (maybe heater??) which made it hard to sleep

8

GEORGE

16 juin 2025

·

A séjourné 2 nuits

it was fine, staff was AMAZINGLY friendly... but heard constant back and forth of what I can only assume was the elevator equipment. Couch was torn on the arm. Pretty big splotch of red on the carpet (red wine? blood??) and the a/c just didn't seem to keep the room cool. To be fair, it's possible I was doing something wrong, but the instructions seemed pretty simple. Just saying

6

Jules

13 mai 2024

·

A séjourné 1 nuit

The AC in my room was not working. When set to 69, The AC was 77 the whole time

6

Patrick

13 déc. 2025

·

A séjourné 1 nuit

A rather dated hotel with basic services but ok.

8

Laurence

14 janv. 2025

·

A séjourné 1 nuit

Fine for an overnight due to a missed flight. Located near a major highway, so traffic noise all night if you're on that side of the building. Rooms are clean and well-kept; the heater works, and the shower is fine.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est très variable, allant d'un personnel agréable et serviable à un support lent ou peu réactif, avec des signalements de problèmes d'enregistrement, de mauvaise communication et de solutions limitées aux problèmes. Les chauffeurs de navette et certains membres du personnel de la réception sont fréquemment salués.

Avis de voyageur à ce sujet

4

Kelvin

28 déc. 2023

·

A séjourné 2 nuits

After checking in I let the man at the counter know that the hot water wasn’t working and fridge wasn’t working, Nothing was done! The next lady on the next shift did nothing either! The next morning I called again, nothing! The engineer arrived the next day at noon and instructed the worker at the desk to change me to another room. He checked the fridge and hot water and both worked. The only worker with customer service skills! I also had to find towels from another room because they only had one set per room and the cleaning staff didn’t have any clean! So sad that a place like this is in business in a prime location. It wasn’t busy time at all. Don’t stay here!!! Double Tree on 3400 Norman Berry drive by the airport!

4

Charles

9 janv. 2024

·

A séjourné 1 nuit

The room gets high marks for being clean. The reception staff was unhelpful and unfriendly, though. After being told a shuttle would be at the airport every 30 minutes to pick people up we waited nearly an hour for a DoubleTree van. We called twice to the hotel for assistance. Both times we were told someone would be there. It was late at night and very cold. Finally another shuttle driver felt sorry for us and took us to the hotel. When we got to the hotel we expressed our dissatisfaction. Our complaint was ignored and no apology given by the gentleman checking us in.

2

Betty

21 juil. 2025

·

A séjourné 1 nuit

One of the workers scammed into paying her via Apple Pay | Cash App

10

QUantisha

12 août 2025

·

A séjourné 1 nuit

The staff was Amazing!

8

Patricia

25 janv. 2025

·

A séjourné 2 nuits

Hotel and staff were nice. However they didn’t honor our two bed room that we booked thru you. They said bc we used third party they didn’t have to honor! One of the party had to sleep in chair bc didn’t want to share the king bed:(

10

Aaron

11 juil. 2025

·

A séjourné 1 nuit

Great stay. Lobby staff were super cheerful and friendly. Very welcoming.

2

Lauryn

14 juil. 2025

·

A séjourné 3 nuits

Absolutely the worst experience ever. Tried to be modest due the events that was taking place over the weekend. Barely had a working shower. maintenance stated it was due to low water pressure and I had to use a technique for approximately 5-8 mins to get the shower to run but will lose water mid shower. Long waits for fresh lining and towels. As a Honor Member I was disappointed because I absolutely love the Hilton. Extras fees I never

2

Michelle

19 déc. 2023

·

A séjourné 1 nuit

Absolutely poor customer service. Soonest we arrived we were greeted with the most utterly poor attitude. I can't even comprehend the poor service and disrespectful behavior from the front desk.

2

William

12 juil. 2025

·

A séjourné 1 nuit

It was terrible.. It was July 4th late night.. I was trying to check in but there was no light from outside when I was trying to find this hotel..guess what power outage...I understand..but frontdesk says nothing they can do...nothing..but they asked my name so they can get me refund...yes this is Hilton franchise Doubletree hotel...no accommodation at all? Long story short ..no refund issues yet!

10

Ariana

27 août 2025

·

A séjourné 2 nuits

The Guy at Check-in BB was amazing!!!! His customer service was top tier!!!!!!! Thank you again for everything BB!!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique pour accéder à Hartsfield Jackson avec une navette fréquente et un accès facile aux autoroutes ; plusieurs options de restauration à proximité. Certains clients ont trouvé les environs moins attrayants.

Avis de voyageur à ce sujet

10

CARLA

12 juin 2024

·

A séjourné 1 nuit

Proximity to the airport, as well as major interstates.

10

Leontarius

10 août 2025

·

A séjourné 1 nuit

Great Location

10

ROBERT

22 sept. 2024

·

A séjourné 1 nuit

Easy airport access and restaurants in walking distance.

10

MARIA

25 oct. 2025

·

A séjourné 1 nuit

Great location near the airport and reliable airport shuttle service. Friendly staff, clean and comfortable rooms. Free coffee in the lobby is nice.

8

Lori

23 juin 2024

·

A séjourné 1 nuit

This hotel was suitable for the purpose of our stay. We drove 3.5 hours to Atlanta to get a direct international flight. It's conveniently located to the airport and they offer a 24 hour shuttle service. The neighborhood is not the best, but they have a bar/restaurant on site our food was decent. The condition of the property and rooms is average, but the staff was very friendly and helpful, Timya at the check-in desk in particular. She was really kind, helpful and knowledgable with info about parking and the shuttle service.

10

Katherine

17 mars 2023

·

A séjourné 4 nuits

Safe property close by the airport. There is staff 24/7 at the valet kiosk that stops cars and monitors those entering the property. I felt comfortable having my rental car parked in the lot. Front desk staff was nice and the property overall was clean. I was happy with the cleanliness of my room and the amenities of the hotel. Overall I am satisfied and would stay at this hotel again.

8

Kenneth Michael

24 févr. 2023

·

Its loud because of airplane traffic, but no one is staying here for tourism. This is a nice, clean, easily accessible airport hotel with reliable service to and from airport. Nice bedrooms. Big rooms. Try not to get first floor facing parking lot.

10

Chiquita

1 juil. 2025

·

A séjourné 1 nuit

Great 1-night stay. On time shuttle to airport and very convenient.

8

David

8 sept. 2025

·

A séjourné 1 nuit

Great location and price.

10

Roderick

25 févr. 2025

·

A séjourné 2 nuits

The close proximity to the airport...

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner n'est pas inclus et est souvent considéré comme coûteux ; les heures d'ouverture du bar et du restaurant peuvent être limitées ou le personnel insuffisant. La qualité de la nourriture est variable, certains appréciant les plats du bar et le petit-déjeuner.

Avis de voyageur à ce sujet

10

Jorge

14 déc. 2024

·

A séjourné 1 nuit

Hotel rooms were very clean. The staff was very friendly and helpful. The one thing i didnt like was no complementary breakfast. The breakfast they have avaliable is $20 dollars per serving! On a family of 4 is an easy $100! Way to expensive and inconvenient.

10

LeGay

1 déc. 2025

·

A séjourné 1 nuit

Breakfast was pricey

6

Riana

5 déc. 2025

·

A séjourné 1 nuit

Yes and yes except when I checked in I was told the hours when breakfast was served. Come to find out its not included. It is an $18 dollar charge. I thnlink they purposefully dont tell guests of the charge so we would eat it and be stuck with extra charges.

8

Tameka

26 mai 2025

·

A séjourné 1 nuit

It was cool for an overnight stay. Grilled chicken sandwich was AMAZING!!!

10

Mary

8 sept. 2023

·

A séjourné 1 nuit

Bar hours and lack of food items was disappointing.

10

Martina

20 juil. 2025

·

A séjourné 2 nuits

The breakfast was good and the servers were nice

8

Sorcha

11 juil. 2025

·

A séjourné 4 nuits

Disappointed there was no room service available when the website states that there is room service. Restaurant was not open in the evening although website states there is a restaurant! Had to order food at the bar and wait there for food order. Bar was understaffed, only 1 person serving and she was taking the food orders and bagging up the food, as well as trying to serve beverages to guests, resulting in long waits for everyone.

10

Brenda

16 juil. 2025

·

A séjourné 1 nuit

The hotel was fantastic! The staff was incredibly welcoming, and the warm cookie that greeted me had me in a state of pure bliss. It was especially delightful since I rarely indulge in chocolate-based treats. However, I must mention that the valet and self-parking options were a bit of a hassle. On multiple occasions, I had to leave and return only to find my car blocked by another vehicle. Fortunately, there were plenty of parking spots available if you prefer not to use valet. The on-site restaurant and bar were a great addition to the hotel. They had a pleasant atmosphere and an impressive selection of dishes. I was also impressed with the reasonable prices, as I believe you should be able to expect what you pay for. The pool was open during my stay, and they even offered breakfast options. Overall, I had a wonderful time at the hotel and would highly recommend it to anyone looking for a comfortable and enjoyable experience.

8

Tia

8 oct. 2023

·

A séjourné 2 nuits

The room was nice but the breakfast wasn’t good at all and the 20.00 per day for parking wasn’t nice also!

8

Kathryn

24 mai 2025

·

A séjourné 1 nuit

Everyone was very nice, rooms clean. Had to wait for bar and dining until 5pm wish open earlier.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	84 $US
février	88 $US
mars	89 $US
avril	93 $US
mai	86 $US
juin	94 $US
juillet	97 $US
août	92 $US
septembre	87 $US
octobre	99 $US
novembre	94 $US
décembre	83 $US

di	lu	ma	me	je	ve	sa
1 $90	2 $90	3 $97	4 $91	5 $96	6 $100	7 $119
8 $93	9 $93	10 $101	11 $96	12 $97	13 $97	14 $89
15 $84	16 $90	17 $94	18 $93	19 $86	20 $85	21 $85
22 $85	23 $84	24 $84	25 $89	26 $89	27 $89	28 $88
29 $85	30 $90

DoubleTree by Hilton Atlanta Airport

Prix pour DoubleTree by Hilton Atlanta Airport

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, en angle

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, en angle

Chambre, 2 lits doubles, accessible aux personnes malentendantes (Hearing)

Chambre, 2 lits doubles, accessible aux personnes à mobilité réduite, en angle

Chambre, 1 très grand lit et 1 canapé-lit (Mobility & Hearing, Roll-In Shower)

Chambre, 1 très grand lit et 1 canapé-lit

Chambre Standard, 2 lits doubles

Chambre, 2 lits doubles, en angle

Chambre, 1 très grand lit et 1 canapé-lit, accessible aux personnes malentendantes (Hearing)

Chambre, 1 très grand lit, en angle

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, en angle (Roll-In Shower)

Chambre, 1 très grand lit

Avis des voyageurs sur DoubleTree by Hilton Atlanta Airport

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $138	19 $139	20 $134	21 $98	22 $96	23 $99	24 $100
25 $100	26 $101	27 $97	28 $97	29 $97	30 $104	31 $102