CityPlace bnb Aparthotel

Great tucked away location funiture is GREAT Comfortable bed nice base amenities

Room was perfect for our quick trip to Baylor hospital. Convenient and easy to access. Only problems we experienced were with door instructions and lock we had were different. There was a barking done that barked for about 4 hours nonstop until someone came to their door and apparently complained. Dogs were quiet from about 11:30 pm until about 6 am

Reasonably priced. Easy check in. Would be nice if couch was pull out bed & there was a tv in living room other then that no complaints

The place was overall pretty clean and the location was great for where we needed to go for an interview. The parking felt safe and was nicely lit. . The air conditioner was a little hard to figure out and was loud. I would have liked to have had the option to keep the fan on to drown out our neighbors next door talking loudly and their dog barking until 1:30am. Overall, I would recommend this place again though.

The vanity mirror and how the security and self check in was.

I did not realize that there is no office and no one on site and a phone number for "emergencies" only. The inside of the room was very clean but the outside needs power washing and paint. The shower had "C" for hot and "H" for cold. Spanish?? The shower, once I figured it out, was excellent. Bed comfortable. Air con remote missing its battery.

Excellent was just surprised that the front door was open.

Check in is at 4 which normally everywhere else is at 2 so left me stuck outside waiting. Exactly 4 i got the code and was able to go inside. Upon arrival the place looked pretty decent the dog area is small. I had to park .y truck in the street infront of the building. When going inside i noticed the door doesnt shut and thebonly way to close it is to use the dead bolt. Since someone had removed the dead bolt latch plate it was still very loose and could of been easily pushed open. The appliances had mold and nasty old stuff in it the towels were dirty. The shower has a window with no blinds over it and a apartment right beside u that can look into it besides this it wasa quite stay. I believe it was priced too high for what it was!

Wasn't good for 3 people as the couch was just a small loveseat. Broken chair. Hairs left in shower. Coffee maker nasty, microwave not clean, garbage can broken so used butter knife to open it, only spoon in the place in the dishwasher, cockroaches alive and dead, kitchen counters with smear over all of them....did they get the poison up? Dirt on all shelves above 5'. 1" gap in bathroom tile wall so what can come up that in nasty place? Smoke detector removed in bedroom. No rugs like photos. Felt like I should be shooting up in the room. I'm forgetting stuff that I put in the videos also. No way to contact owner except through text or Hotels.com msg. Took 12 hrs for a response. Was already packed up and reservations at another hotel as I was having a medical procedure on my spine. Apologies from owner but no refund even after showing the owner and Hotels.com all the photos. False advertising and Hotels.com doesn’t care.

The owner is unresponsive in resolving any issues or just communicating in general. The sheets, blankets, rugs, couch, dishes, and toilet were all dirty upon arrival. There was no hot water or sufficient climate control in freezing temperatures (heating, and hot water) The photos on Hotels.com are clearly photoshopped and doctored, and do not match the actual appearance. The couch shown in the photos provided on Hotels.com is clearly long enough for someone to sleep on, however the actual couch is not even big enough for a child to comfortably sleep on. If I could give this place a zero based on the entire experience, I would not even hesitate to do so. Utterly disgusting and unprofessional.

I booked this particular spot for the location. I was on a business trip and it was close to my favorite restaurants to visit while in town. Upon arrival I was definitely more dingy than I expected. Meaning some maintenance of repairing floors, and painting was needed. Upon further review there was lil black hairs in the bed. Think a man’s body hair. Obviously the sheets had not been washed. The carpet also had caked hair in it. Like an animal had been there for several days but carpet hadn’t been vacuumed after. There were even crumbs in the bar stools. I am currently trying to get my money back because I could not bring myself to stay there. The property itself has not been much help this far.

Clean and modern furnishings—quiet neighborhood. Loved it!

I feel like it could be cleaned up more new appliances looks like there was blood or some splashed on the walls.. the drains need to be looked into… the dryer need maintenance… the bedsheets and blankets need to be properly washed with bleached… because there was hair on it on the first night… who ever owns these airbnbs needs to do better you make enough money to make sure everything is cleaned perfectly and washed properly… some ideas by extra beddings so you can take one home or to a laundromat to make assure all linen is washed equally and properly…

I did not realize that there is no office and no one on site and a phone number for "emergencies" only. The inside of the room was very clean but the outside needs power washing and paint. The shower had "C" for hot and "H" for cold. Spanish?? The shower, once I figured it out, was excellent. Bed comfortable. Air con remote missing its battery.

Me, my fiancé, and one of my friends stayed here for one night. I called the property two days in a row in advance to see about getting a pull out couch or at least some extra blankets (which they had praise GOD), and to see if we could get an earlier check in time. Both days no one got back to me. On the day of I called again and they said we wouldn’t be able to come in until the room was clean, only when we did check in there was hair between the couch and on the top of the fan, there were things broken and scuffed and the bathroom didn’t look clean enough to shower in.

The room had roaches and rat feces in it. The bathroom was not as pictured I could not physically fit in the shower if I did stay there. There was an ammonia smell to the room and the a/c unit was broken. When I reached out to the property through the app they took 3 hours to respond which is unacceptable because I needed a refund to pay for another property to stay at. I had to end my trip early with my wife who was extremely upset and disgusted by the condition of the property, the room and the lack of customer support.

nothing was clean-everything was broken

Check in is at 4 which normally everywhere else is at 2 so left me stuck outside waiting. Exactly 4 i got the code and was able to go inside. Upon arrival the place looked pretty decent the dog area is small. I had to park .y truck in the street infront of the building. When going inside i noticed the door doesnt shut and thebonly way to close it is to use the dead bolt. Since someone had removed the dead bolt latch plate it was still very loose and could of been easily pushed open. The appliances had mold and nasty old stuff in it the towels were dirty. The shower has a window with no blinds over it and a apartment right beside u that can look into it besides this it wasa quite stay. I believe it was priced too high for what it was!

Great tucked away location funiture is GREAT Comfortable bed nice base amenities

I arrived at the property, the bed had a fitted sheet only with no top sheet or comforter, while it was twenty degrees outside. There was duct tape on the windows and the fridge made a horrendous noise. There was only one towel for the two adults staying and no hand towel. I attempted to contact the property manager and they avoided our calls and texts. It took Expedia numerous attempts as well. The manager informed Expedia that they would be in contact with me, which they were not. I had to contact them yet again. They finally answered and explained that they were going to contact housekeeping and get back with me in 5 minutes. I called back after not hearing anything for 15 minutes. He informed me that he was unable to reach housekeeping and that he would be moving me to a different unit. I went to check the new unit and it had a top sheet that had multiple holes in it and again only one towel and no blankets. I sent pictures to the manager and called multiple times. We decided to leave and return home since they were unable to provide the basic necessities. Now they have denied a refund and are ignoring any communication attempts.

Nice for a night but the 1 window unit could not keep up with the TX heat. Bedroom was comfortable

Room was perfect for our quick trip to Baylor hospital. Convenient and easy to access. Only problems we experienced were with door instructions and lock we had were different. There was a barking done that barked for about 4 hours nonstop until someone came to their door and apparently complained. Dogs were quiet from about 11:30 pm until about 6 am

The owner is unresponsive in resolving any issues or just communicating in general. The sheets, blankets, rugs, couch, dishes, and toilet were all dirty upon arrival. There was no hot water or sufficient climate control in freezing temperatures (heating, and hot water) The photos on Hotels.com are clearly photoshopped and doctored, and do not match the actual appearance. The couch shown in the photos provided on Hotels.com is clearly long enough for someone to sleep on, however the actual couch is not even big enough for a child to comfortably sleep on. If I could give this place a zero based on the entire experience, I would not even hesitate to do so. Utterly disgusting and unprofessional.

Reasonably priced. Easy check in. Would be nice if couch was pull out bed & there was a tv in living room other then that no complaints

The place was overall pretty clean and the location was great for where we needed to go for an interview. The parking felt safe and was nicely lit. . The air conditioner was a little hard to figure out and was loud. I would have liked to have had the option to keep the fan on to drown out our neighbors next door talking loudly and their dog barking until 1:30am. Overall, I would recommend this place again though.

Wasn’t bad super comfortable huge bed, loved the vanity, decor could’ve been better and leveled, the window was plastic it wasn’t a real bathroom window and the bowler tissue holder was real loose about to fall off and there was Mosquitoes that kept coming in because of the whole in the window screen and I think the drain but other than that it’s not the worst. It was a ok stay. It’s a little small the room was the biggest area I’ll give them a 6/10 it’s still comfortable they just needed to fix those things.

City Place was a great stay for me and my sister for my birthday weekend. It was clean, comfy and quiet. This place was just enough for us. Although, I don’t think this would be an ideal stay for a family it is ideal for a couple or 2 adults and maybe a small child. Everything worked great. The only issue was the water pressure in the bathroom sink was extremely low and the couch in the living area is kinda small. I would definitely book again.

I did not realize that there is no office and no one on site and a phone number for "emergencies" only. The inside of the room was very clean but the outside needs power washing and paint. The shower had "C" for hot and "H" for cold. Spanish?? The shower, once I figured it out, was excellent. Bed comfortable. Air con remote missing its battery.

I arrived at the property, the bed had a fitted sheet only with no top sheet or comforter, while it was twenty degrees outside. There was duct tape on the windows and the fridge made a horrendous noise. There was only one towel for the two adults staying and no hand towel. I attempted to contact the property manager and they avoided our calls and texts. It took Expedia numerous attempts as well. The manager informed Expedia that they would be in contact with me, which they were not. I had to contact them yet again. They finally answered and explained that they were going to contact housekeeping and get back with me in 5 minutes. I called back after not hearing anything for 15 minutes. He informed me that he was unable to reach housekeeping and that he would be moving me to a different unit. I went to check the new unit and it had a top sheet that had multiple holes in it and again only one towel and no blankets. I sent pictures to the manager and called multiple times. We decided to leave and return home since they were unable to provide the basic necessities. Now they have denied a refund and are ignoring any communication attempts.

Wasn't good for 3 people as the couch was just a small loveseat. Broken chair. Hairs left in shower. Coffee maker nasty, microwave not clean, garbage can broken so used butter knife to open it, only spoon in the place in the dishwasher, cockroaches alive and dead, kitchen counters with smear over all of them....did they get the poison up? Dirt on all shelves above 5'. 1" gap in bathroom tile wall so what can come up that in nasty place? Smoke detector removed in bedroom. No rugs like photos. Felt like I should be shooting up in the room. I'm forgetting stuff that I put in the videos also. No way to contact owner except through text or Hotels.com msg. Took 12 hrs for a response. Was already packed up and reservations at another hotel as I was having a medical procedure on my spine. Apologies from owner but no refund even after showing the owner and Hotels.com all the photos. False advertising and Hotels.com doesn’t care.

The owner is unresponsive in resolving any issues or just communicating in general. The sheets, blankets, rugs, couch, dishes, and toilet were all dirty upon arrival. There was no hot water or sufficient climate control in freezing temperatures (heating, and hot water) The photos on Hotels.com are clearly photoshopped and doctored, and do not match the actual appearance. The couch shown in the photos provided on Hotels.com is clearly long enough for someone to sleep on, however the actual couch is not even big enough for a child to comfortably sleep on. If I could give this place a zero based on the entire experience, I would not even hesitate to do so. Utterly disgusting and unprofessional.

Reasonably priced. Easy check in. Would be nice if couch was pull out bed & there was a tv in living room other then that no complaints

no hot water 7 days. had to call the handyman everyday. finally the hamdyman said the water heater is broken and there is nothing he can do. i booked a different hotel on the last day. the customer service is not responsive. stay away

This was in a great location and the manager was friendly (through emails and texts). He checked in with us to assure we were enjoying our stay.

Looks are deceiving. The video version of this property is quite different than what you experience when you get there. The street in the video looks very open and very safe.When you get there, it's quite crowded.There's an apartment complex being built on the side of it and a house right next to it. The property itself is an old apartment complex that has been updated with some new things. Many of the things in the apartment were not totally working correctly. I will say the location in relation to the medical center and to downtown is excellent. Also the host were very very accommodating and tried to make our stay as nice as possible.

Me, my fiancé, and one of my friends stayed here for one night. I called the property two days in a row in advance to see about getting a pull out couch or at least some extra blankets (which they had praise GOD), and to see if we could get an earlier check in time. Both days no one got back to me. On the day of I called again and they said we wouldn’t be able to come in until the room was clean, only when we did check in there was hair between the couch and on the top of the fan, there were things broken and scuffed and the bathroom didn’t look clean enough to shower in.

The room had roaches and rat feces in it. The bathroom was not as pictured I could not physically fit in the shower if I did stay there. There was an ammonia smell to the room and the a/c unit was broken. When I reached out to the property through the app they took 3 hours to respond which is unacceptable because I needed a refund to pay for another property to stay at. I had to end my trip early with my wife who was extremely upset and disgusted by the condition of the property, the room and the lack of customer support.

Check in is at 4 which normally everywhere else is at 2 so left me stuck outside waiting. Exactly 4 i got the code and was able to go inside. Upon arrival the place looked pretty decent the dog area is small. I had to park .y truck in the street infront of the building. When going inside i noticed the door doesnt shut and thebonly way to close it is to use the dead bolt. Since someone had removed the dead bolt latch plate it was still very loose and could of been easily pushed open. The appliances had mold and nasty old stuff in it the towels were dirty. The shower has a window with no blinds over it and a apartment right beside u that can look into it besides this it wasa quite stay. I believe it was priced too high for what it was!

Great tucked away location funiture is GREAT Comfortable bed nice base amenities

Place was in a great location.water pressure was awesome. It was close to Deep Ellum yet quiet once you got home. Great stay and thanks for having us.

Room was perfect for our quick trip to Baylor hospital. Convenient and easy to access. Only problems we experienced were with door instructions and lock we had were different. There was a barking done that barked for about 4 hours nonstop until someone came to their door and apparently complained. Dogs were quiet from about 11:30 pm until about 6 am

Great location and the apartment was spotless definitely will go again

It was a lovely little spot! Close to a beautiful park and in a beautiful neighborhood! Would definitely stay again!!

The place was overall pretty clean and the location was great for where we needed to go for an interview. The parking felt safe and was nicely lit. . The air conditioner was a little hard to figure out and was loud. I would have liked to have had the option to keep the fan on to drown out our neighbors next door talking loudly and their dog barking until 1:30am. Overall, I would recommend this place again though.

Clean and modern furnishings—quiet neighborhood. Loved it!

This was in a great location and the manager was friendly (through emails and texts). He checked in with us to assure we were enjoying our stay.

Looks are deceiving. The video version of this property is quite different than what you experience when you get there. The street in the video looks very open and very safe.When you get there, it's quite crowded.There's an apartment complex being built on the side of it and a house right next to it. The property itself is an old apartment complex that has been updated with some new things. Many of the things in the apartment were not totally working correctly. I will say the location in relation to the medical center and to downtown is excellent. Also the host were very very accommodating and tried to make our stay as nice as possible.

It was my second time staying here I love the vibe and the apartment feeling comfort away from home it’s has been quiet and felt safe good quiet neighborhood

Wasn't good for 3 people as the couch was just a small loveseat. Broken chair. Hairs left in shower. Coffee maker nasty, microwave not clean, garbage can broken so used butter knife to open it, only spoon in the place in the dishwasher, cockroaches alive and dead, kitchen counters with smear over all of them....did they get the poison up? Dirt on all shelves above 5'. 1" gap in bathroom tile wall so what can come up that in nasty place? Smoke detector removed in bedroom. No rugs like photos. Felt like I should be shooting up in the room. I'm forgetting stuff that I put in the videos also. No way to contact owner except through text or Hotels.com msg. Took 12 hrs for a response. Was already packed up and reservations at another hotel as I was having a medical procedure on my spine. Apologies from owner but no refund even after showing the owner and Hotels.com all the photos. False advertising and Hotels.com doesn’t care.

Needed more towels, basics like salt and pepper, and a curtain to cover window that is big on the wall in the shower.

Really enjoyed our stay at the property, the only complaints that there aren't any coffe mug at our unit but other than that it was an enjoyable stay.