RENAISSANCE CLEVELAND HOTEL
152 $US
/nuit
Moyenne pour novembre
Prix pour RENAISSANCE CLEVELAND HOTEL
Sélectionnez les dates pour voir les prix et les disponibilités
152 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À RENAISSANCE CLEVELAND HOTEL, les prix par nuit s'élèvent en moyenne à 128 $US pendant le mois le moins cher (février) et à 373 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 131 $US |
| février | 128 $US |
| mars | 296 $US |
| avril | 207 $US |
| mai | 259 $US |
| juin | 307 $US |
| juillet | 268 $US |
| août | 239 $US |
| septembre | 373 $US |
| octobre | 274 $US |
| novembre | 152 $US |
| décembre | 137 $US |
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nov. · 152 $US
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Le plus cher : septembre (env. 373 $US)
Le moins cher : février (env. 128 $US)
À propos de cet établissement
Centrally located hotel in Cleveland with a fitness center and on-site dining options.
Parking
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Service en chambre
Emplacement
24 PUBLIC SQUARE, Cleveland, Ohio, États-Unis d’Amérique
Options de chambre
Executive Suite
Executive Suite with Extra Bed
Room
Standard Accessible Room
Room Disabled Adapted
Standard Room with Extra Bed
Avis des voyageurs sur RENAISSANCE CLEVELAND HOTEL
7.1
Bien
Basé sur 803 avis vérifiés
Qui séjourne ici ?
Affaires
23%
Couples
38%
Familles
21%
Groupes
13%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis sur l'hôtel Cleveland Autograph Collection, les voyageurs apprécient la belle rénovation historique, l'emplacement central en centre-ville à proximité du Rocket Mortgage FieldHouse et du JACK Casino, ainsi que le personnel accueillant. Ils signalent toutefois des retards récurrents à l'enregistrement, un parking coûteux et problématique, ainsi que des lacunes occasionnelles au niveau du service de chambre.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents avis sur l'hôtel Cleveland Autograph Collection, les voyageurs apprécient la belle rénovation historique, l'emplacement central en centre-ville à proximité du Rocket Mortgage FieldHouse et du JACK Casino, ainsi que le personnel accueillant. Ils signalent toutefois des retards récurrents à l'enregistrement, un parking coûteux et problématique, ainsi que des lacunes occasionnelles au niveau du service de chambre.
Les chambres varient, allant de spacieuses et confortables avec de bons lits à plus petites ou moins éclairées, avec des murs fins, des problèmes de température ou d'eau chaude, et des problèmes d'entretien sporadiques tels que des drains lents ou des lumières clignotantes des détecteurs de fumée. Beaucoup apprécient le bar et le petit-déjeuner, bien que le service puisse être lent ou manquer de personnel et que les options nocturnes soient limitées ; les possibilités de restauration à proximité le week-end peuvent être rares. Les travaux et les soirées d'événements contribuent au bruit, aux perturbations des ascenseurs ou de l'accès, et aux longues files d'attente. Dans l'ensemble, attendez-vous à un séjour agréable et central avec du caractère, tempéré par des attentes occasionnelles et des problèmes opérationnels.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le parking est un problème récurrent : coûteux, places étroites, ascenseurs/portails du garage en panne ou lents, longues distances à parcourir. Les travaux en cours perturbent parfois l'accès. Le bar est apprécié, et il y a un couloir intérieur qui mène au JACK Casino.
Avis de voyageur à ce sujet
10
gordon
15 juil. 2025
·
A séjourné 3 nuits
All the staff were really nice to me. The bar is a gem.
All the staff were really nice to me. The bar is a gem.
4
Doug
26 févr. 2024
·
A séjourné 1 nuit
This property is under construction. It costs $40 to park here per night. The elevators in the parking garage are out of order. You have to carry your luggage down a very steep flight of stairs to get to the street level to check in. I wish I would have known this ahead of time. I would have not stayed here.
This property is under construction. It costs $40 to park here per night. The elevators in the parking garage are out of order. You have to carry your luggage down a very steep flight of stairs to get to the street level to check in. I wish I would have known this ahead of time. I would have not stayed here.
10
Heather
11 août 2025
·
A séjourné 1 nuit
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
6
Amy
18 août 2025
·
A séjourné 2 nuits
The hotel ran out of parking and staff had no suggestions to offer . Valets had nothing to offer . Two stars of the trip , 1 valet saw me struggling with the luggage cart ( as 3 others watched ) and opened the door for me. He then was kind enough to assist me to the room with it . Bartender was very pleasant as well. Air conditioning could not keep up , our room was on the 14th floor and it was very warm ( this is in August ) Hotel was very clean , no complaints there . When we needed anything from housekeeping , they brought it promptly . Very disappointed in the service I received for my reservation . I tried to modify 4 times ( needed one less night ) When I made my reservation it did not say anywhere that I could not modify , there was even a button to click to do so . Very frustrating , I am hesitant to book through the app again . Note** I did not pre-pay for my reservation ( I am aware those cannot be cancelled)
The hotel ran out of parking and staff had no suggestions to offer . Valets had nothing to offer . Two stars of the trip , 1 valet saw me struggling with the luggage cart ( as 3 others watched ) and opened the door for me. He then was kind enough to assist me to the room with it . Bartender was very pleasant as well. Air conditioning could not keep up , our room was on the 14th floor and it was very warm ( this is in August ) Hotel was very clean , no complaints there . When we needed anything from housekeeping , they brought it promptly . Very disappointed in the service I received for my reservation . I tried to modify 4 times ( needed one less night ) When I made my reservation it did not say anywhere that I could not modify , there was even a button to click to do so . Very frustrating , I am hesitant to book through the app again . Note** I did not pre-pay for my reservation ( I am aware those cannot be cancelled)
8
Dennis
27 janv. 2025
·
A séjourné 1 nuit
The elevators were very slow, but there was a lot of events going on
The elevators were very slow, but there was a lot of events going on
10
amber
20 oct. 2025
·
A séjourné 1 nuit
Wonderful rooms and decor. Love the I door coo riders to casino and other businesses
Wonderful rooms and decor. Love the I door coo riders to casino and other businesses
10
Mindy
26 août 2024
·
A séjourné 1 nuit
Property was absolutely beautiful. Room was nice and big with an amazing bathroom. The only thing bad about the property was thenparking garage. Spaces were so small could barely get your vehicle in and hard to get out of once parked. If you have a bigger vehicle no way. Also didnt like that you spend the money on your room and then it costs you $45 for the parking garage.
Property was absolutely beautiful. Room was nice and big with an amazing bathroom. The only thing bad about the property was thenparking garage. Spaces were so small could barely get your vehicle in and hard to get out of once parked. If you have a bigger vehicle no way. Also didnt like that you spend the money on your room and then it costs you $45 for the parking garage.
8
Erin
15 sept. 2024
·
A séjourné 1 nuit
Hotel property itself was beautiful. Wonderful location relative to restaurants and where we were headed. Parking was a mess, but the valet was only slightly more than self-park and the valet workers were great! Great hotel if you're in downtown Cleveland.
Hotel property itself was beautiful. Wonderful location relative to restaurants and where we were headed. Parking was a mess, but the valet was only slightly more than self-park and the valet workers were great! Great hotel if you're in downtown Cleveland.
2
Isabelle
26 févr. 2024
·
A séjourné 1 nuit
Hotel water hot shut off. They had sent out an email but too late to cancel, credit card already was charge. Not working elevator/escalator from the parking lot and had to carry heavy suitcase/luggage and bags up and down stairs. Property won’t compensate for the trouble.
Hotel water hot shut off. They had sent out an email but too late to cancel, credit card already was charge. Not working elevator/escalator from the parking lot and had to carry heavy suitcase/luggage and bags up and down stairs. Property won’t compensate for the trouble.
4
Susan
20 janv. 2025
·
A séjourné 1 nuit
Parking situation was less than desirable. Not sure what can be done but its a long walk from parking elevator to lobby especially on a cold windy day with kids.Itd be nice to have vending machines with ice machines.
Parking situation was less than desirable. Not sure what can be done but its a long walk from parking elevator to lobby especially on a cold windy day with kids.Itd be nice to have vending machines with ice machines.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces communs très propres, mais des rapports répétés font état de détails négligés : taches, cheveux, odeurs, et réapprovisionnement irrégulier.
Avis de voyageur à ce sujet
6
Miranda
2 févr. 2025
·
A séjourné 1 nuit
Rooms and bed could have been cleaner. Had a smell in room.
Rooms and bed could have been cleaner. Had a smell in room.
2
Rachel
8 juil. 2025
·
A séjourné 1 nuit
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
4
Amber
27 mars 2023
·
A séjourné 1 nuit
We booked the room online the room did not look like the pictures the room was not in the best shape , the shower had hair in it from the people before us the mini feidge was on the ground instead of a stand.
We booked the room online the room did not look like the pictures the room was not in the best shape , the shower had hair in it from the people before us the mini feidge was on the ground instead of a stand.
6
David
9 août 2024
·
A séjourné 4 nuits
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
10
Gary
22 nov. 2024
·
A séjourné 1 nuit
Clean, staff are all nice
Clean, staff are all nice
10
Jada
15 août 2025
·
A séjourné 1 nuit
Bed and pillows were so comfortable. Bathroom was spotless and shower was very nice
Bed and pillows were so comfortable. Bathroom was spotless and shower was very nice
8
Kelsey
28 mai 2024
·
A séjourné 1 nuit
The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place.
The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place.
4
Shawn
22 janv. 2023
·
A séjourné 1 nuit
The room was extremely tiny and not the cleanest. We found empty beer bottles and ziploc baggies under the sink in the bathroom and the sink was dirty when we walked in. There wasn’t a trash can in the bathroom and the tv didn’t face the bed so we had to rearrange the room to watch tv. Also when we checked in the the hotel attendant barely said anything to me, he didn’t explain where my room was or how to find the elevators or give me any info on breakfast. He just hand me my keys and looked at the next person in line. I had to ask if we were done to know we were all checked in. It was just a weird experience. Not friendly at all. We also paid for a king bed and that is not what we were given it was much smaller.
The room was extremely tiny and not the cleanest. We found empty beer bottles and ziploc baggies under the sink in the bathroom and the sink was dirty when we walked in. There wasn’t a trash can in the bathroom and the tv didn’t face the bed so we had to rearrange the room to watch tv. Also when we checked in the the hotel attendant barely said anything to me, he didn’t explain where my room was or how to find the elevators or give me any info on breakfast. He just hand me my keys and looked at the next person in line. I had to ask if we were done to know we were all checked in. It was just a weird experience. Not friendly at all. We also paid for a king bed and that is not what we were given it was much smaller.
10
Kaitlin
12 avr. 2025
·
A séjourné 1 nuit
Very beautiful hotel. Clean and quiet.
Very beautiful hotel. Clean and quiet.
10
Cheryl L
24 déc. 2024
·
A séjourné 1 nuit
Beautiful view of Public Square dressed in Christmas lights! Large, clean and comfortable room was a joy after a night at Playhouse Square!
Beautiful view of Public Square dressed in Christmas lights! Large, clean and comfortable room was a joy after a night at Playhouse Square!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses, élégantes et confortables avec de bons lits et parfois une vue agréable, mais d'autres sont petites ou sombres avec des murs fins, des problèmes de température ou d'eau chaude, des drains lents, ou des petits problèmes techniques comme des téléviseurs qui ne fonctionnent pas ou des lumières clignotantes des détecteurs de fumée.
Avis de voyageur à ce sujet
10
Scott
2 sept. 2025
·
A séjourné 1 nuit
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
4
Ryan
25 août 2025
·
A séjourné 1 nuit
The property was clean. We went to check in and our room wasn’t ready for almost 3 hours. When we did get into our room it was so small we could barely walk around the bed.
The property was clean. We went to check in and our room wasn’t ready for almost 3 hours. When we did get into our room it was so small we could barely walk around the bed.
8
john
1 sept. 2025
·
A séjourné 2 nuits
The walls are paper thin and you can hear everything. Other than that, it was really nice
The walls are paper thin and you can hear everything. Other than that, it was really nice
10
Jennifer
30 nov. 2025
·
A séjourné 1 nuit
Very nice other than we couldn’t get the room temperature down.
Very nice other than we couldn’t get the room temperature down.
10
Jerry
11 avr. 2025
·
A séjourné 1 nuit
Beautiful hotel, with a friendly staff, and large rooms.
Beautiful hotel, with a friendly staff, and large rooms.
10
Chad
8 déc. 2024
·
A séjourné 2 nuits
Loved the new updates, only wish the water in the shower got hotter. Was on 12th floor. Other than that it was great!
Loved the new updates, only wish the water in the shower got hotter. Was on 12th floor. Other than that it was great!
10
Mary
1 juin 2025
·
A séjourné 1 nuit
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
4
Donna
4 août 2025
·
A séjourné 2 nuits
We had to move rooms at 9:30pm due to a ceiling leak. They gave us alcohol vouchers for the inconvenience, we dont drink. They rudely explained they wouldnt comp a room because we paid through a 3rd party so they gave us a coupn for breakfast the next morning. The new room was not as nice.It had a crap tub/shower combo & the view was of a veranda no longer used. Once we unpacked & settled, the smoke alarm flashed green every 15 seconds & was disturbing our ability to sleep. I called the main desk at 11:30pm & was put on hold for 15 minutes. At 11:45pm, I got dressed & went downstairs. I was placated by a young man who gave me a literal"bandaid". He explained that it would take maintenence 45 minutes to come up to our room & they would only tell us that the alarm is supposed to do that. The bandaid did nothing because the light flashed around the entire mechanism not just the little hole the bandaid covered. The next morning, we went to breakfast at 11:30am, (it ends at 12pm) & the waitress rudely reminded us we had limited time to eat & then another server came to the table while we were still eating & was trying to rush us through & asking to take our plates when we clearly werent finished yet. Needless to say, the lodging was disappointing & I am disgusted that it was as costly. If & when I return to Cleveland, I wont stay at the Hotel Cleveland again.
We had to move rooms at 9:30pm due to a ceiling leak. They gave us alcohol vouchers for the inconvenience, we dont drink. They rudely explained they wouldnt comp a room because we paid through a 3rd party so they gave us a coupn for breakfast the next morning. The new room was not as nice.It had a crap tub/shower combo & the view was of a veranda no longer used. Once we unpacked & settled, the smoke alarm flashed green every 15 seconds & was disturbing our ability to sleep. I called the main desk at 11:30pm & was put on hold for 15 minutes. At 11:45pm, I got dressed & went downstairs. I was placated by a young man who gave me a literal"bandaid". He explained that it would take maintenence 45 minutes to come up to our room & they would only tell us that the alarm is supposed to do that. The bandaid did nothing because the light flashed around the entire mechanism not just the little hole the bandaid covered. The next morning, we went to breakfast at 11:30am, (it ends at 12pm) & the waitress rudely reminded us we had limited time to eat & then another server came to the table while we were still eating & was trying to rush us through & asking to take our plates when we clearly werent finished yet. Needless to say, the lodging was disappointing & I am disgusted that it was as costly. If & when I return to Cleveland, I wont stay at the Hotel Cleveland again.
8
Laura
13 sept. 2025
·
A séjourné 1 nuit
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
8
Elizabeth
8 avr. 2023
·
A séjourné 1 nuit
Room was good. Water was not hot for shower.
Room was good. Water was not hot for shower.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme amical, serviable et professionnel dans tout l'hôtel et au service de voiturier, mais le service peut être inégal avec de longues files d'attente à l'enregistrement ou des chambres non prêtes, un service lent au restaurant, et des interactions occasionnellement peu utiles.
Avis de voyageur à ce sujet
10
James
31 août 2024
·
A séjourné 1 nuit
Check in was seamless. Front desk team members were friendly and helpful. Amenities at the hotel were top notch. Would recommend a stay here to anyone.
Check in was seamless. Front desk team members were friendly and helpful. Amenities at the hotel were top notch. Would recommend a stay here to anyone.
10
Rick
3 juin 2025
·
A séjourné 1 nuit
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
10
Heather
11 août 2025
·
A séjourné 1 nuit
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
2
Charlene
14 sept. 2024
·
A séjourné 1 nuit
Arrived at 3:15. Was told room was not ready, q5 minutes. An hour and a half later i demanded to speak with a manager. The event we were attending started at 7pm. It was after 5 when we go in room. Did not have time to have a dinner. Also, the threes times i check on availability (twice in person, once via phone) of my room, knowing the $591 fee was already completed the transaction, i spoke with a polite young man when a mouthy desk clerk,Ryan, said (when i asked about the wait) said "you and everbody else." The manager did get us our room. Told us to get a drink at the bar.(i and my grandson dont drink). I asked for parking to be compted. Wasnt. I have come to this hotel twice a year for about 8 years. It's a treat. But this was worst experience ever. I had worked 13 hours the night before, hadn't sowered, slept 1 hour, drove 4 and a half hours from Ashland, Ky, and made to wait over an hour and a half. I have a non refundable, (already paid for) through Hotels.com, in October and would like to cancel reservation. This experance has ruined what we have always found as a great experience.
Arrived at 3:15. Was told room was not ready, q5 minutes. An hour and a half later i demanded to speak with a manager. The event we were attending started at 7pm. It was after 5 when we go in room. Did not have time to have a dinner. Also, the threes times i check on availability (twice in person, once via phone) of my room, knowing the $591 fee was already completed the transaction, i spoke with a polite young man when a mouthy desk clerk,Ryan, said (when i asked about the wait) said "you and everbody else." The manager did get us our room. Told us to get a drink at the bar.(i and my grandson dont drink). I asked for parking to be compted. Wasnt. I have come to this hotel twice a year for about 8 years. It's a treat. But this was worst experience ever. I had worked 13 hours the night before, hadn't sowered, slept 1 hour, drove 4 and a half hours from Ashland, Ky, and made to wait over an hour and a half. I have a non refundable, (already paid for) through Hotels.com, in October and would like to cancel reservation. This experance has ruined what we have always found as a great experience.
10
Lauren
13 nov. 2025
·
A séjourné 1 nuit
Gorgeous hotel, staff were exceptional.
Gorgeous hotel, staff were exceptional.
10
Linda
3 juil. 2024
·
A séjourné 4 nuits
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
10
MaRyan
9 nov. 2025
·
A séjourné 2 nuits
Staff were very professional and polite in all areas. The front desk, the bar/restaurant, Mowry’s, and anyone we seen in the hallways were all very pleasant and helpful.
Staff were very professional and polite in all areas. The front desk, the bar/restaurant, Mowry’s, and anyone we seen in the hallways were all very pleasant and helpful.
8
Laura
13 sept. 2025
·
A séjourné 1 nuit
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
2
Michele
17 août 2025
·
A séjourné 1 nuit
Check in time was 4pm. I was there at 4pm and stood in line of about 20 people deep to check in. They were busy as they were hosting two weddings and there was a popular concert in town (which is why we were there). Not a problem, I’ll wait in line. After waiting 30 minutes I was told my room wasn’t ready. The employee said the cleaning staff was finishing cleaning up the rooms. She asked if we would wait and they would call me when ready. After an hour of not receiving a phone call and seeing a constant flow of new arrivals getting into rooms, I inquired the status of my room. I was told very rudely that she had no idea. I needed to be more patient and wait until I’m called. I was appalled. I sat down and waited another 30 minutes. I approached the desk again and thankfully a different employee assisted me. After looking about two minutes in the system, she found me a room! The hotel itself is very nice. My experience with the staff was lacking. For the price I paid for one night, I will look elsewhere next time. Beware!
Check in time was 4pm. I was there at 4pm and stood in line of about 20 people deep to check in. They were busy as they were hosting two weddings and there was a popular concert in town (which is why we were there). Not a problem, I’ll wait in line. After waiting 30 minutes I was told my room wasn’t ready. The employee said the cleaning staff was finishing cleaning up the rooms. She asked if we would wait and they would call me when ready. After an hour of not receiving a phone call and seeing a constant flow of new arrivals getting into rooms, I inquired the status of my room. I was told very rudely that she had no idea. I needed to be more patient and wait until I’m called. I was appalled. I sat down and waited another 30 minutes. I approached the desk again and thankfully a different employee assisted me. After looking about two minutes in the system, she found me a room! The hotel itself is very nice. My experience with the staff was lacking. For the price I paid for one night, I will look elsewhere next time. Beware!
2
Yuri
15 sept. 2025
·
A séjourné 2 nuits
Asked for an extra blanket...45 minutes asked again, I guess they forgot... told it would be right up. Never arrived. When I mentioned it to the front desk they did not care at all, it was like the person hated their job. The actual hotel is very nice and clean. Oh, and the WIFI costs $$$...not worth it
Asked for an extra blanket...45 minutes asked again, I guess they forgot... told it would be right up. Never arrived. When I mentioned it to the front desk they did not care at all, it was like the person hated their job. The actual hotel is very nice and clean. Oh, and the WIFI costs $$$...not worth it
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central en centre-ville, à quelques pas de Public Square, du Rocket Mortgage FieldHouse et du JACK Casino ; beaucoup trouvent l'hôtel pratique pour les concerts et la restauration. Certains mentionnent se sentir mal à l'aise à l'extérieur par moments ou un choix limité le week-end.
Avis de voyageur à ce sujet
10
Danielle
9 févr. 2024
·
A séjourné 1 nuit
Close to arena for concerts
Close to arena for concerts
10
Scott
2 sept. 2025
·
A séjourné 1 nuit
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
10
Rita
29 mai 2025
·
A séjourné 1 nuit
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
10
Michael
25 févr. 2025
·
A séjourné 1 nuit
Extremely convenient to everything that downtown has to offer
Extremely convenient to everything that downtown has to offer
10
Deanne
5 oct. 2025
·
A séjourné 1 nuit
Super convenient to attend a show at Rocket Field and the Jack Casino.
Super convenient to attend a show at Rocket Field and the Jack Casino.
8
Kelly
10 avr. 2025
·
A séjourné 2 nuits
Beautiful building Felt a little unsafe outside
Beautiful building Felt a little unsafe outside
10
Mary
1 juin 2025
·
A séjourné 1 nuit
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
10
April
13 juil. 2025
·
A séjourné 2 nuits
The hotel was beautiful! Staff was excellent and it is a great location with everything in walking distance.
The hotel was beautiful! Staff was excellent and it is a great location with everything in walking distance.
10
Pepi
9 févr. 2025
·
A séjourné 1 nuit
Don’t be turned off by the surrounding neighborhood. This is the most stunning hotel you’ll stay in.
Don’t be turned off by the surrounding neighborhood. This is the most stunning hotel you’ll stay in.
10
CECILIA
4 août 2024
·
A séjourné 3 nuits
Excellent location.
Excellent location.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le bar et le petit-déjeuner sur place reçoivent des commentaires positifs et certains repas sont salués comme savoureux et abordables, mais le service peut être lent ou manquer de personnel et les options nocturnes ou pour le dîner sont limitées.
Avis de voyageur à ce sujet
10
gordon
15 juil. 2025
·
A séjourné 3 nuits
All the staff were really nice to me. The bar is a gem.
All the staff were really nice to me. The bar is a gem.
10
Tancy
22 août 2025
·
A séjourné 2 nuits
The hotel itself was so lovely, nowhere to eat within walking distance really...not on a weekend anyway. So we just ate the the restaurant in the hotel and it was delicious!
The hotel itself was so lovely, nowhere to eat within walking distance really...not on a weekend anyway. So we just ate the the restaurant in the hotel and it was delicious!
10
Terrence
1 juil. 2025
·
A séjourné 2 nuits
Clean friendly. Except asked for face cloths. Never got it. Service at restaurant. Very very slow over I hour to get food. And they gave us the wrong food
Clean friendly. Except asked for face cloths. Never got it. Service at restaurant. Very very slow over I hour to get food. And they gave us the wrong food
10
Rick
3 juin 2025
·
A séjourné 1 nuit
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
2
Rachel
8 juil. 2025
·
A séjourné 1 nuit
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
6
David
9 août 2024
·
A séjourné 4 nuits
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
10
Rita
29 mai 2025
·
A séjourné 1 nuit
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
10
Linda
3 juil. 2024
·
A séjourné 4 nuits
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
8
Breen
5 févr. 2025
·
A séjourné 1 nuit
Staff was excellent, and helpful when our room key did not open the room, the issue was resolved quickly. Bar has nice atmosphere and breakfast was delicious!
Staff was excellent, and helpful when our room key did not open the room, the issue was resolved quickly. Bar has nice atmosphere and breakfast was delicious!
8
Laura
13 sept. 2025
·
A séjourné 1 nuit
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
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Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Cody
6 mars 2023
·
A séjourné 3 nuits
Very clean. Walls are thin so you can hear your neighbors. Beds are stiff. Not wheelchair friendly. Valet staff was great.
Very clean. Walls are thin so you can hear your neighbors. Beds are stiff. Not wheelchair friendly. Valet staff was great.
10
richelle
5 mars 2023
·
A séjourné 1 nuit
We enjoyed our stay and the location! Will definetly stay again.
We enjoyed our stay and the location! Will definetly stay again.
6
Jaime
27 févr. 2023
·
A séjourné 1 nuit
It's location is good and staff was friendly. Our room had no hot water and had a huge draft coming in through the window. When we arrived our room was 59 degrees. Parking was unclear how to pay. I got charged by the hotel as well as paying a second time when exiting the garage and not finding out about the hotel charge until afterwards. Definitely will not stay at the Renaissance again.
It's location is good and staff was friendly. Our room had no hot water and had a huge draft coming in through the window. When we arrived our room was 59 degrees. Parking was unclear how to pay. I got charged by the hotel as well as paying a second time when exiting the garage and not finding out about the hotel charge until afterwards. Definitely will not stay at the Renaissance again.
10
Joshua
20 févr. 2023
·
A séjourné 1 nuit
Close to casino
Close to casino
10
Nathaniel
13 févr. 2023
·
A séjourné 1 nuit
The staff was very helpful. Because this is a older hotel it is really open..the lounges and lobby. The older workmanship is beautiful. The rooms have been remodeled.
The staff was very helpful. Because this is a older hotel it is really open..the lounges and lobby. The older workmanship is beautiful. The rooms have been remodeled.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 16:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-01: NO DATA
- 2026-11-02: 174.8379201612091USD
- 2026-11-03: 943.6336924694824USD
- 2026-11-04: 551.9120351347351USD
- 2026-11-05: 374.19479662658694USD
- 2026-11-06: 306.54094134155275USD
- 2026-11-07: 237.07376098999023USD
- 2026-11-08: 173.09085330627443USD
- 2026-11-09: 178.21033837379454USD
- 2026-11-10: 356.5395211126709USD
- 2026-11-11: 469.4276882609558USD
- 2026-11-12: 224.98861866882325USD
- 2026-11-13: 246.25430874679566USD
- 2026-11-14: 546.7465606817627USD
- 2026-11-15: 156.20984353294372USD
- 2026-11-16: 1324.740124630127USD
- 2026-11-17: 405.2214475080871USD
- 2026-11-18: 390.982716774292USD
- 2026-11-19: 159.84927704032899USD
- 2026-11-20: 162.00941095077513USD
- 2026-11-21: 195.95783191963196USD
- 2026-11-22: 143.1039709887314USD
- 2026-11-23: 201.31290363838195USD
- 2026-11-24: 196.61462050094605USD
- 2026-11-25: 206.01116968574524USD
- 2026-11-26: 152.28883398887635USD
- 2026-11-27: 157.68916021995545USD
- 2026-11-28: 384.7615543547058USD
- 2026-11-29: 144.8688200642395USD
- 2026-11-30: 212.8924532508087USD
- 2026-12-01: 217.8755082685089USD
- 2026-12-02: NO DATA
- 2026-12-03: 168.39258725891113USD
- 2026-12-04: 187.93091533569336USD
- 2026-12-05: 371.54156285049436USD
- 2026-12-06: 131.17864648178102USD
- 2026-12-07: 237.24204693519593USD
- 2026-12-08: 262.4768551116943USD
- 2026-12-09: 241.20957565696716USD
- 2026-12-10: 131.3396349659729USD
- 2026-12-11: 197.65147520751952USD
- 2026-12-12: 483.8465141801453USD
- 2026-12-13: 119.2533134297943USD
- 2026-12-14: 157.17386034996034USD
- 2026-12-15: 187.93091533569336USD
- 2026-12-16: 178.15465891716002USD
- 2026-12-17: 118.39148670207977USD
- 2026-12-18: 215.4401216482544USD
- 2026-12-19: 172.17677368148804USD
- 2026-12-20: 147.42568292076112USD
- 2026-12-21: 144.8878242250061USD
- 2026-12-22: 176.60397408683775USD
- 2026-12-23: 196.61462050094605USD
- 2026-12-24: 178.02673972351073USD
- 2026-12-25: 142.8314868706894USD
- 2026-12-26: 185.9161495830536USD
- 2026-12-27: 143.1039709887314USD
- 2026-12-28: 163.67760712051393USD
- 2026-12-29: 206.01116968574524USD
- 2026-12-30: 191.9055364376068USD
- 2026-12-31: 147.30706072662355USD
- 2027-01-01: 233.6172425299835USD
Check-in time starts at16:00Check-in time ends at02:00Check-out time ends at11:00
CheckIn Restrictions
Early check-in fee: USD 50 (subject to availability);
Age Requirements
Minimum age to check in is 21 years old
Pets
Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Rollaway bed fee: USD 50.0 per night;
Dining
Enjoy a satisfying meal at Mowrey's serving guests of Hotel Cleveland, Autograph Collection. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to noon for a fee.Fee for full breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 20.00 for children;
Équipements populaires
Parking
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Concierge
Ascenseur
Réception ouverte 24h/24
Nettoyage à sec
Baby-sitting/Services pour enfants
Personnel multilingue
Coffre-fort
Distributeur automatique de billets
Bagagistes
Service de réveil
Salles de réunion
Blanchisserie
Magasins
Photocopieur
Magasin de souvenirs/Cadeaux
Formalités d'arrivée/Départ express
Laverie
Général
Service en chambre
Restaurant
Salon de massage/Beauté
Climatisation
Sauna
Sèche-cheveux
Activités
Salle de sport/Gym
Piscine
Piscine intérieure
Parking
Parking
Service de voiturier