Crowne Plaza Cleveland at Playhouse Square by IHG
149 USD
/natt
Gj.snitt. for oktober
Priser for Crowne Plaza Cleveland at Playhouse Square by IHG
Velg datoer for å se priser og tilgjengelighet
149 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Crowne Plaza Cleveland at Playhouse Square by IHG er prisen per natt i gjennomsnitt 103 USD i den billigste måneden (januar) og 205 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 103 USD |
| februar | 122 USD |
| mars | 181 USD |
| april | 148 USD |
| mai | 165 USD |
| juni | 173 USD |
| juli | 153 USD |
| august | 163 USD |
| september | 205 USD |
| oktober | 149 USD |
| november | 125 USD |
| desember | 110 USD |
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okt · 149 USD
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Dyreste: september (ca. 205 USD)
Billigste: januar (ca. 103 USD)
Om denne eiendommen
Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), gavebutikk/kiosk og bryllupstjenester.
Fasiliteter
Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), gavebutikk/kiosk og bryllupstjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et døgnåpent forretningssenter, hurtigutsjekking og aviser i lobbyen (inkludert). Planlegger du en event i Cleveland? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 1215 kvadratmeter, blant annet konferanserom og 9 møterom.
Servering
Ta deg noe å spise på Brel's at Playhouse, en restaurant med en bar/lounge, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Komplett frokost tilbys daglig fra kl. 07.30 til kl. 11.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 204 gjesterommene. Rommet har seng med overmadrass. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med kombinert dusj/badekar, designertoalettartikler og hårføner.
Beliggenhet
Crowne Plaza Cleveland at Playhouse Square by IHG ligger sentralt plassert i Cleveland, en 4 minutters spasertur fra Cleveland statsuniversitet og 7 minutter til fots fra Progressive Field. Dette hotellet ligger 0,4 mi (0,7 km) unna Rocket Arena og 0,5 mi (0,8 km) unna East 4th Street.
Hva finnes i nærheten
Cleveland Play House(0.2 miles)
Cleveland statsuniversitet(0.2 miles)
Progressive Field(0.4 miles)
Cathedral of St. John the Evangelist(0.4 miles)
Cleveland Arcade(0.4 miles)
Wolstein Center(0.4 miles)
Rocket Arena(0.4 miles)
East 4th Street(0.4 miles)
Huntington bankbygning(0.5 miles)
Cleveland offentlige bibliotek(0.5 miles)
Soldatenes og sjømennenes monument(0.5 miles)
Public Square(0.5 miles)
JACK Cleveland Casino(0.6 miles)
Terminal Tower(0.6 miles)
Tower City Center(0.6 miles)
Cleveland, Ohio (BKL-Burke Lakefront)(2 miles)
Cleveland Hopkins International Airport (CLE)(12.2 miles)
Cleveland, Ohio (CGF-Cuyahoga County)(15.8 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Betjent parkering
Beliggenhet
1260 Euclid Avenue, Gateway District, Cleveland (Ohio), Ohio, USA
Cleveland Play House (0.2 miles)
Cleveland statsuniversitet (0.2 miles)
Progressive Field (0.4 miles)
Cathedral of St. John the Evangelist (0.4 miles)
Cleveland Arcade (0.4 miles)
Wolstein Center (0.4 miles)
Romalternativer
12
Suite, 1 kingsize-seng, hjørnerom
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
410 ft²
KlimaanleggWi-Fi (gratis)Separat stue
11
Rom – standard, 1 kingsize-seng (High Floor)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
280 ft²
KlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
13
Rom – standard, 1 kingsize-seng, tilgjengelighetstilpasset (Accessible Tub)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
290 ft²
KlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
9
Rom – standard, 1 kingsize-seng med sovesofa
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
410 ft²
KlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
13
Rom – standard, 2 dobbeltsenger, tilgjengelighetstilpasset (Accessible Tub)
Romdetaljer
2 Dobbeltsenger
Sover 4
280 ft²
KlimaanleggWi-Fi (gratis)Badekar
23
Rom – standard, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
280 ft²
KlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
15
Suite, 1 soverom
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Køyeseng
Sover 4
534 ft²
KlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
17
Rom – standard, 1 kingsize-seng, tilgjengelighetstilpasset (Roll-In Shower)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
410 ft²
KlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
5
Rom – standard
Romdetaljer
1 Enkeltseng
Sover 2
280 ft²
KlimaanleggWi-Fi (gratis)Eget bad
11
Rom – standard, 2 dobbeltsenger
Romdetaljer
2 Dobbeltsenger
Sover 4
280 ft²
KlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Crowne Plaza Cleveland at Playhouse Square by IHG
8.4
Veldig bra
basert på 1 466 verifiserte omtaler
Hvem bor her?
Business
26%
Par
32%
Familie
25%
Grupper
12%
Alene
3%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Anmeldelser av Crowne Plaza Cleveland at Playhouse Square by IHG peker på en svært sentral beliggenhet med gode turmuligheter og konsekvent vennlig personale, samtidig som det er blandede tilstander på rommene, varierende kvalitet på frokosten og gjentatte klager på kostnad, forsinkelser og sporadiske vedlikeholdsproblemer med parkeringsservice.
Les merVar dette til hjelp?
Hva gjestene synes
Anmeldelser av Crowne Plaza Cleveland at Playhouse Square by IHG peker på en svært sentral beliggenhet med gode turmuligheter og konsekvent vennlig personale, samtidig som det er blandede tilstander på rommene, varierende kvalitet på frokosten og gjentatte klager på kostnad, forsinkelser og sporadiske vedlikeholdsproblemer med parkeringsservice.
Flere gjester fant rommene komfortable og rene, mens andre nevnte utdatert innredning, lavt eller ustabilt vanntrykk, AC-problemer og TV-er som ikke fungerte. Tilbakemeldingene om basseng og boblebad er blandet, og byggearbeid eller rengjøringsfrekvens skuffet noen ganger. Forvent en praktisk base med god service, men sjekk parkeringsmuligheter og romstandarder.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Parkering er et tilbakevendende problem: parkeringsservice er dyrt og kan være tregt eller forvirrende, med begrenset mulighet for selvparkering i nærheten. Tilbakemeldingene om basseng og boblebad varierer fra rent til veldig kaldt eller uklart, og sporadisk renovasjonsstøy rapporteres.
Relaterte gjesteomtaler
8
Hugh
22. juli 2024
·
Overnattet 2 netter
Great area to walk in , close proximity to several breweries, casino, restaurants etc. even got to see the fireworks following the Indians game from hotel. Valet parking was a different story. Paid $50 per night and 2 of the 5 valet uses were not very timely. Upon checkout I called at 10:50 am and at 11:45 our vehicle was not there yet. I questioned the front desk and they said it was a new system with valets and to speak with them. I spoke with them and they acted confused so I showed them my time mark for my text and my follow up text at 11:25. They apologized a quickly got our vehicle. Unfortunately we missed a dinner reservation the first mishap and left over an hour late with the second one.
Great area to walk in , close proximity to several breweries, casino, restaurants etc. even got to see the fireworks following the Indians game from hotel. Valet parking was a different story. Paid $50 per night and 2 of the 5 valet uses were not very timely. Upon checkout I called at 10:50 am and at 11:45 our vehicle was not there yet. I questioned the front desk and they said it was a new system with valets and to speak with them. I spoke with them and they acted confused so I showed them my time mark for my text and my follow up text at 11:25. They apologized a quickly got our vehicle. Unfortunately we missed a dinner reservation the first mishap and left over an hour late with the second one.
2
Parambir
14. jan. 2025
·
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.
8
Lisa
17. aug. 2025
·
Overnattet 1 natt
Pros: nice location in the heart of downtown Close to restaurants. Hotel was very clean. Room was very clean. Cons: parking was a nightmare. Valet parking cost $50 when we pulled up they were cars lined all the way to the end of the street. There’s no signage or directions as to what to do with your vehicle. We waited almost 20 minutes to try to figure out how to park, my husband went inside to ask the ladies at the desk. They told them they had no information to help him other than the valet is shortstaffed. There’s a meter man walking by who told me I had to move my car. There’s literally nowhere else to park after 25 minutes I pulled up to the front trying to find the valet man to ask him where to park. He thought I was ditching the line, I was not. He eventually parked my car for me. Once I told the ladies at the desk the next morning of the issues I had with parking and they were very sweet and comped me the $50 for parking. The bigger con was booking through hotels.com. We paid an up charge for a Lakeview room. Apparently this hotel has not had lake views for sometime. I called the front desk because I simply wanted a credit for the difference of what I paid, given we did not have a lake room. And she said I had to call hotels.com. I called hotels.com and they blamed the hotel for not having a current website because that’s where they get their information. I was eventually given the difference in a hotels.com credit. We definitely did not get a lake view room.
Pros: nice location in the heart of downtown Close to restaurants. Hotel was very clean. Room was very clean. Cons: parking was a nightmare. Valet parking cost $50 when we pulled up they were cars lined all the way to the end of the street. There’s no signage or directions as to what to do with your vehicle. We waited almost 20 minutes to try to figure out how to park, my husband went inside to ask the ladies at the desk. They told them they had no information to help him other than the valet is shortstaffed. There’s a meter man walking by who told me I had to move my car. There’s literally nowhere else to park after 25 minutes I pulled up to the front trying to find the valet man to ask him where to park. He thought I was ditching the line, I was not. He eventually parked my car for me. Once I told the ladies at the desk the next morning of the issues I had with parking and they were very sweet and comped me the $50 for parking. The bigger con was booking through hotels.com. We paid an up charge for a Lakeview room. Apparently this hotel has not had lake views for sometime. I called the front desk because I simply wanted a credit for the difference of what I paid, given we did not have a lake room. And she said I had to call hotels.com. I called hotels.com and they blamed the hotel for not having a current website because that’s where they get their information. I was eventually given the difference in a hotels.com credit. We definitely did not get a lake view room.
6
Richard
9. nov. 2025
·
Overnattet 1 natt
Valet parking sucked. It said give 10 minute notice, but waited over 1 hour to get car. Poor planning and service for a fancy hotel.
Valet parking sucked. It said give 10 minute notice, but waited over 1 hour to get car. Poor planning and service for a fancy hotel.
2
Madison
30. des. 2024
·
Overnattet 1 natt
Woken up by a jack hammer at 6AM
Woken up by a jack hammer at 6AM
8
Michael
27. mai 2024
·
Staff was very welcoming and friendly. Traveling with a little one so we got a room with an extra bunkbed which was awesome! Free valet. Good restaurant for dinner. Breakfast buffet was not great. People were taking to go boxes full of the good stuff- bacon sausage etc. Instead of it being put out in the open,we had to ask for ketchup, hot.sauce and syrup to be brought to the table. Attempted to use the pool but thought better of it. Both the pool and hot tub were cloudy, dirty looking. All around a good experience
Staff was very welcoming and friendly. Traveling with a little one so we got a room with an extra bunkbed which was awesome! Free valet. Good restaurant for dinner. Breakfast buffet was not great. People were taking to go boxes full of the good stuff- bacon sausage etc. Instead of it being put out in the open,we had to ask for ketchup, hot.sauce and syrup to be brought to the table. Attempted to use the pool but thought better of it. Both the pool and hot tub were cloudy, dirty looking. All around a good experience
8
Joseph
5. juli 2024
·
Overnattet 1 natt
Excellent facilities. Parking non existent and expensive valet service.
Excellent facilities. Parking non existent and expensive valet service.
8
Shea
17. jan. 2025
·
Overnattet 1 natt
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one). If people talk in the hallways, you can easily hear them in your room.
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one). If people talk in the hallways, you can easily hear them in your room.
8
Kevin
4. apr. 2025
·
Overnattet 1 natt
Hotel was very nice and well maintained. Easy access to the Arena. The pool was like ice. My little guys wouldn’t even go in so next time I’ll be choosing a different property.
Hotel was very nice and well maintained. Easy access to the Arena. The pool was like ice. My little guys wouldn’t even go in so next time I’ll be choosing a different property.
10
Joseph
17. des. 2023
·
Overnattet 1 natt
The entire staff was excellent. From check-in to valet aswell as the servers at the restaurant. Everyone was kind and helpful during our stay. The hot tub was a pleasant surprise considering we didn’t see it on the website. The pool was very clean. Our floor was quiet and the room was very nice. Bed was perfect, the wife and I both thought the pillows could have been a tad better. One pillow wasn't enough and two pillows was too much. I know, they're are worse things in life.
The entire staff was excellent. From check-in to valet aswell as the servers at the restaurant. Everyone was kind and helpful during our stay. The hot tub was a pleasant surprise considering we didn’t see it on the website. The pool was very clean. Our floor was quiet and the room was very nice. Bed was perfect, the wife and I both thought the pillows could have been a tad better. One pillow wasn't enough and two pillows was too much. I know, they're are worse things in life.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene om renslighet er blandet: mange bemerker rene rom og fellesområder, mens andre rapporterer problemer som skitne sengetøy, hår på badet, mugg i fugene og slitte tepper.
Relaterte gjesteomtaler
2
Jessica
27. juli 2025
·
Overnattet 2 netter
The bed was dirty I had no towels in my room the tv didn’t work and the breakfast was not worth what I paid. Horrible experience will not stay again. My kids didn’t want to move hotels so we stayed but we watched tv on our phones because the tv didn’t work and front office stated there was nothing they could do about it. We didn’t even eat the buffet the food we ended up going to McDonald’s.
The bed was dirty I had no towels in my room the tv didn’t work and the breakfast was not worth what I paid. Horrible experience will not stay again. My kids didn’t want to move hotels so we stayed but we watched tv on our phones because the tv didn’t work and front office stated there was nothing they could do about it. We didn’t even eat the buffet the food we ended up going to McDonald’s.
10
Jason
17. nov. 2025
·
Overnattet 1 natt
Very Clean
Very Clean
6
Sariah
3. sep. 2025
·
Overnattet 1 natt
They do the cleaning every 3 days, so you need to use the same towels for 3 days unless you called beg for clean ones. Carpets are sort of old and dirty. Bfast was extremely poor, never had it, ate next door.
They do the cleaning every 3 days, so you need to use the same towels for 3 days unless you called beg for clean ones. Carpets are sort of old and dirty. Bfast was extremely poor, never had it, ate next door.
10
Michael
9. juli 2025
·
Overnattet 1 natt
Great location downtown. Very friendly staff. Room was new and modern. Very clean
Great location downtown. Very friendly staff. Room was new and modern. Very clean
6
Cortney
26. juni 2025
·
Overnattet 1 natt
I was honestly disappointed. For the price we paid I wasn’t expecting a shoddy hotel room. The couch had stuffing coming out of a blown out seam, a light switch was missing, there were weird power strips laying on the floor, the lamp shade sconce was broken, the grout around the interior of shower was moldy and the phone didn’t work. We were only staying one night to go to a theatre production, so I didn’t complain, but I was definitely disappointed and will choose a different hotel the next time we are in Cleveland.
I was honestly disappointed. For the price we paid I wasn’t expecting a shoddy hotel room. The couch had stuffing coming out of a blown out seam, a light switch was missing, there were weird power strips laying on the floor, the lamp shade sconce was broken, the grout around the interior of shower was moldy and the phone didn’t work. We were only staying one night to go to a theatre production, so I didn’t complain, but I was definitely disappointed and will choose a different hotel the next time we are in Cleveland.
6
Tequia
25. aug. 2025
·
Overnattet 1 natt
Room was not the cleanest! The bathroom was cleaned with a dirty rag, hair was all in the tub and over the shower curtain. It didn’t have a bad smell, but it wasn’t the crisp clean scent when a hotel room is clean.
Room was not the cleanest! The bathroom was cleaned with a dirty rag, hair was all in the tub and over the shower curtain. It didn’t have a bad smell, but it wasn’t the crisp clean scent when a hotel room is clean.
4
Savannah
28. mai 2025
·
Overnattet 2 netter
Not very clean and amenities were not working. We moved to a new room because of issues with our first room but the second room smelled of urine and was grimy. I’ll stay somewhere else next time I’m in Cleveland
Not very clean and amenities were not working. We moved to a new room because of issues with our first room but the second room smelled of urine and was grimy. I’ll stay somewhere else next time I’m in Cleveland
8
Deanna
7. nov. 2025
·
Overnattet 2 netter
Staff was so nice and helpful. Clean and convenient
Staff was so nice and helpful. Clean and convenient
6
Brandon
5. juli 2025
·
Overnattet 1 natt
The location and staff were great. Had much higher expectations for the room cleanliness. Trash cans in the room didn’t have bags in them and the bottoms of them were dirty. Dirty tissues under the bathroom vanity.
The location and staff were great. Had much higher expectations for the room cleanliness. Trash cans in the room didn’t have bags in them and the bottoms of them were dirty. Dirty tissues under the bathroom vanity.
10
Clifton
18. sep. 2025
·
Overnattet 1 natt
It was nice. The hotel was clean with friendly interactions with staff.
It was nice. The hotel was clean with friendly interactions with staff.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er generelt komfortable og romslige, men flere virker utdaterte, med klager på lavt eller ustabilt vanntrykk, AC som ikke kjøler, dårlig belysning, støyende ganger, feilmerking av utsikten og TV-er som ikke fungerer. Sengekomfort varierer fra rom til rom.
Relaterte gjesteomtaler
8
Sally
1. apr. 2025
·
Overnattet 3 netter
Very nice stay. Very comfortable bed and very quiet. It's super convenient to Playhouse square.
Very nice stay. Very comfortable bed and very quiet. It's super convenient to Playhouse square.
10
Scott
7. sep. 2025
·
Overnattet 2 netter
Very nice staff, everyone we dealt with was great. However no working TV in the room was a big disappointment. No other rooms were available so they were not able to remedy the situation.
Very nice staff, everyone we dealt with was great. However no working TV in the room was a big disappointment. No other rooms were available so they were not able to remedy the situation.
8
Karen
19. mars 2025
·
Overnattet 2 netter
Beds were very uncomfortable! Hard to sleep. Needs normally comfortable. Liked the liquid hands soap rather bar soap. Smell was nice. Shower gel nice scent also.
Beds were very uncomfortable! Hard to sleep. Needs normally comfortable. Liked the liquid hands soap rather bar soap. Smell was nice. Shower gel nice scent also.
8
JAESANG
15. juli 2025
·
Overnattet 1 natt
Great location and service at the hotel. Rooms are a little dated but solid.
Great location and service at the hotel. Rooms are a little dated but solid.
6
Julie
16. aug. 2025
·
Overnattet 2 netter
Location is great. Cleveland was nice! The hotel Needs updating, lighting in the bathroom is terrible, water pressure not good, bed was terribly uncomfortable, the air conditioning was poor, woke up sweating. Customer service is really great but overall condition of the hotel wasn’t worth the price at all.
Location is great. Cleveland was nice! The hotel Needs updating, lighting in the bathroom is terrible, water pressure not good, bed was terribly uncomfortable, the air conditioning was poor, woke up sweating. Customer service is really great but overall condition of the hotel wasn’t worth the price at all.
4
Jason
2. juli 2025
·
Overnattet 1 natt
The bed was the worst part about the stay. I felt like I was inverted on the mattress. Lights in the bathroom were flickering when we got in. Not much
The bed was the worst part about the stay. I felt like I was inverted on the mattress. Lights in the bathroom were flickering when we got in. Not much
6
Debbie
29. aug. 2025
·
Overnattet 1 natt
Overpriced. No parking available. Had to park blocks away, walk and carry luggage. Paid for lake view room. Had to look over top of buildings to see sliver of lake. Would not stay there again
Overpriced. No parking available. Had to park blocks away, walk and carry luggage. Paid for lake view room. Had to look over top of buildings to see sliver of lake. Would not stay there again
2
Brittney
25. juni 2025
·
Overnattet 1 natt
There was NO air conditioning and it was 90 degrees in my roo.
There was NO air conditioning and it was 90 degrees in my roo.
4
TERRY
16. juli 2025
·
Overnattet 4 netter
Rooms were clean, lighting terrible, no vent fan in the bathroom, room lacked information on local restaurants or attractions, ice machine only available on 11th floor, hallway was very noisy,
Rooms were clean, lighting terrible, no vent fan in the bathroom, room lacked information on local restaurants or attractions, ice machine only available on 11th floor, hallway was very noisy,
6
Susanne
2. juli 2025
·
Overnattet 2 netter
Did not get what I paid for - $345/night for room with a lake view but got the side of concrete buildings, broken tv with blue screen and “on schedule for repairs” per maintenance, room temp regulated and would not go lower than 72°. At the end of the second day after 150 people checked out, they finally offered a better room but at that point the impression was already bad. They should have offered me back 50%. The prices of the room dropped dramatically per their website, and very few people were staying during the weekday per the front desk, so why make the customer who IS staying longer have to pack up and change rooms? Fix the air conditioning and the TVs. Give people the room they paid for or refund them. This was a rip off.
Did not get what I paid for - $345/night for room with a lake view but got the side of concrete buildings, broken tv with blue screen and “on schedule for repairs” per maintenance, room temp regulated and would not go lower than 72°. At the end of the second day after 150 people checked out, they finally offered a better room but at that point the impression was already bad. They should have offered me back 50%. The prices of the room dropped dramatically per their website, and very few people were staying during the weekday per the front desk, so why make the customer who IS staying longer have to pack up and change rooms? Fix the air conditioning and the TVs. Give people the room they paid for or refund them. This was a rip off.
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Service
Personalet roses bredt for å være vennlig, hjelpsomt og imøtekommende, med sporadiske oppgraderinger og rask assistanse. Noen gjester opplevde ujevn service ved innsjekking, feil i regningen eller uhøflig oppførsel.
Relaterte gjesteomtaler
10
Tasha
2. nov. 2025
·
Overnattet 1 natt
Everything from the check in process to the checkout process was flawless! Customer service was outstanding!! We love staying at the Crowne Plaza Playhouse Square
Everything from the check in process to the checkout process was flawless! Customer service was outstanding!! We love staying at the Crowne Plaza Playhouse Square
10
Hope
22. okt. 2025
·
Overnattet 4 netter
I have so many beautiful things to say about this hotel! This was literally the most incredible hotel stay I have ever had and I have traveled around the world. The staff: Kelly, Daniel, David and Latoya made me feel so at home. When I got a cold and was feeling very ill, they, asked how I was feeling and monitored my healing, they delivered what they called a care package of multiple herbal teas, honey and fresh grated Ginger. I have never felt so at home and seen, as they made me feel during my stay. Also, the location of the hotel being right down the street from the local organic grocery store, health line accessible, cleanliness of the lobby and the attention to detail that the housekeeping staff take when cleaning rooms, is incredible! Thank you all so very much! I would definitely recommend this hotel, this staff and this Crowne Plaza location.
I have so many beautiful things to say about this hotel! This was literally the most incredible hotel stay I have ever had and I have traveled around the world. The staff: Kelly, Daniel, David and Latoya made me feel so at home. When I got a cold and was feeling very ill, they, asked how I was feeling and monitored my healing, they delivered what they called a care package of multiple herbal teas, honey and fresh grated Ginger. I have never felt so at home and seen, as they made me feel during my stay. Also, the location of the hotel being right down the street from the local organic grocery store, health line accessible, cleanliness of the lobby and the attention to detail that the housekeeping staff take when cleaning rooms, is incredible! Thank you all so very much! I would definitely recommend this hotel, this staff and this Crowne Plaza location.
10
Mike
17. aug. 2025
·
Overnattet 1 natt
I must say joseph, the manager went above and beyond to make sure we were happy. There was an issue with my Room He promptly moved us to another room
I must say joseph, the manager went above and beyond to make sure we were happy. There was an issue with my Room He promptly moved us to another room
4
Thu
24. mai 2025
·
Overnattet 1 natt
During our check out, front desk staff (lady) was very rude and unprofessional.
During our check out, front desk staff (lady) was very rude and unprofessional.
10
Brittnee
11. aug. 2024
·
Overnattet 2 netter
OMG!!!! I’ve been to so many hotels and never in my experiences did I encounter such an amazing staff at the Crowne. The ENTIRE front desk staff was amazing! The restaurant was amazing, maintenance was helpful. I wish I can experience this everywhere! Mark at the front desk was absolutely hilarious!!! LOL!! I’ll never forget him! Can’t wait to go back!
OMG!!!! I’ve been to so many hotels and never in my experiences did I encounter such an amazing staff at the Crowne. The ENTIRE front desk staff was amazing! The restaurant was amazing, maintenance was helpful. I wish I can experience this everywhere! Mark at the front desk was absolutely hilarious!!! LOL!! I’ll never forget him! Can’t wait to go back!
10
Lauren
9. feb. 2025
·
Overnattet 1 natt
The staff was great!! They upgraded our room and it was greatly appreciated after a stressful icy drive! MR.ALEX was the best!!
The staff was great!! They upgraded our room and it was greatly appreciated after a stressful icy drive! MR.ALEX was the best!!
6
Caitlin
1. juni 2025
·
Overnattet 1 natt
The staff was horrible. Went to check in and the employee Michael was in the middle of checking us in when another lady came up and he took her in instead of us and was very rude. The other lady who eventually ended up checking me in was also rude, asking me for a credit card and swiped my card without telling me why or communicating. She just handed me the key card also and didn’t communicate where to go or anything. Overall the staff in general was very rude and it was very disheartening
The staff was horrible. Went to check in and the employee Michael was in the middle of checking us in when another lady came up and he took her in instead of us and was very rude. The other lady who eventually ended up checking me in was also rude, asking me for a credit card and swiped my card without telling me why or communicating. She just handed me the key card also and didn’t communicate where to go or anything. Overall the staff in general was very rude and it was very disheartening
10
Heidi
28. aug. 2025
·
Overnattet 2 netter
We were there during the Morgan Wallen weekend. It was extremely busy and staff was amazing. I saw several upset guests that were handled by calm staff. I would definitely return.
We were there during the Morgan Wallen weekend. It was extremely busy and staff was amazing. I saw several upset guests that were handled by calm staff. I would definitely return.
6
Christopher
7. nov. 2025
·
Overnattet 2 netter
TV was very dark, I was given a free meal for the inconvenience. Problems with the bill after leaving.
TV was very dark, I was given a free meal for the inconvenience. Problems with the bill after leaving.
10
Ashley
17. aug. 2025
·
Overnattet 1 natt
The staff were all fantastic! I don’t think I’ve stayed anywhere where everyone I’ve encountered went above and beyond and were that friendly.
The staff were all fantastic! I don’t think I’ve stayed anywhere where everyone I’ve encountered went above and beyond and were that friendly.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentral og lett tilgjengelig beliggenhet nær Playhouse Square, Progressive Field, Rocket Mortgage FieldHouse og andre attraksjoner i sentrum. Mange følte seg trygge når de gikk rundt, og fant kollektivtransport og restauranter i nærheten.
Relaterte gjesteomtaler
10
Darcy
7. juli 2025
·
Overnattet 1 natt
Gave us a nice high floor that had a decent view. Very walkable to different areas- especially Playhouse Square as well as restaurants, some attractions & some good walking.
Gave us a nice high floor that had a decent view. Very walkable to different areas- especially Playhouse Square as well as restaurants, some attractions & some good walking.
10
William
21. juni 2024
·
Overnattet 2 netter
We had a great stay. Hotel was clean and check in was quick and easy. We arrived early and they had us in our room by 12:30 and freed up our day. Central location and we walked everywhere that we wanted to go. I highly recommend if you are going to a show, baseball game, basketball game, RR Hall of Fame, or football game. All of those things are 15 minutes or less on foot.
We had a great stay. Hotel was clean and check in was quick and easy. We arrived early and they had us in our room by 12:30 and freed up our day. Central location and we walked everywhere that we wanted to go. I highly recommend if you are going to a show, baseball game, basketball game, RR Hall of Fame, or football game. All of those things are 15 minutes or less on foot.
10
Christopher
5. juli 2025
·
Overnattet 1 natt
Nice place, lots around to do
Nice place, lots around to do
10
Calyn
2. juni 2025
·
Overnattet 1 natt
Great property and perfect location.
Great property and perfect location.
10
dianne
28. okt. 2025
·
Overnattet 1 natt
David at the front desk was a gem. He was attentive and helpful. The hotel was clean and beautiful and right in the middle of things downtown. Perfect location.
David at the front desk was a gem. He was attentive and helpful. The hotel was clean and beautiful and right in the middle of things downtown. Perfect location.
10
Amy
7. juli 2025
·
Overnattet 2 netter
I had a great stay here! The room was clean and cool - and with temps in the low 90s, it was nice to have A/C that was up to the task. I was happy to be able to be able to check in a little early. This is in a great location for the Playhouse Square area as well as just being a ten minute walk to Progressive Field. The staff provided cold water in the lobby for guests which was really nice when coming in from the heat. This was not the fault of the hotel staff, but guests came back late from the baseball games and let their children run through the hallways screaming. I understand being excited, but at 11:30pm, it was a little too much. The valet service was quick and easy.
I had a great stay here! The room was clean and cool - and with temps in the low 90s, it was nice to have A/C that was up to the task. I was happy to be able to be able to check in a little early. This is in a great location for the Playhouse Square area as well as just being a ten minute walk to Progressive Field. The staff provided cold water in the lobby for guests which was really nice when coming in from the heat. This was not the fault of the hotel staff, but guests came back late from the baseball games and let their children run through the hallways screaming. I understand being excited, but at 11:30pm, it was a little too much. The valet service was quick and easy.
10
Ryan
24. juni 2024
·
Overnattet 1 natt
Great location within walking distance to many downtown attractions. Friendly, helpful staff. Rooms were clean and spacious. Only complaint was the noise from the nearby Jazz concert, but that wasn't under the hotel's control.
Great location within walking distance to many downtown attractions. Friendly, helpful staff. Rooms were clean and spacious. Only complaint was the noise from the nearby Jazz concert, but that wasn't under the hotel's control.
10
Jesus
28. mai 2025
·
Overnattet 3 netter
Great property in the middle of everything. Walked to the rock and roll hof and progressive
Great property in the middle of everything. Walked to the rock and roll hof and progressive
10
kamala
5. aug. 2025
·
Overnattet 5 netter
Loved the location. Felt safe walking around. Bus service close by. Staff very nice and and helpful. Would stay here again!
Loved the location. Felt safe walking around. Bus service close by. Staff very nice and and helpful. Would stay here again!
10
Susan
4. okt. 2023
·
Overnattet 3 netter
Great location for Playhouse Square theater district and Rock Hall of Fame. A few good restaurants and bars in the neighborhood.
Great location for Playhouse Square theater district and Rock Hall of Fame. A few good restaurants and bars in the neighborhood.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Restauranten og frokosten på stedet får blandede anmeldelser: flere nøt velsmakende måltider og oppmerksom service, mens andre fant buffeten begrenset, overpriset eller med begrensede serveringstider. Romservicetilgjengeligheten varierer.
Relaterte gjesteomtaler
8
Vicki
13. aug. 2024
·
Overnattet 3 netter
Nice hotel, friendly staff, good breakfast buffet
Nice hotel, friendly staff, good breakfast buffet
4
Sarah
23. mai 2024
·
Overnattet 1 natt
My husband and I live locally, but we booked here as a special treat to celebrate our anniversary. We chose this hotel because 1: pool 2:across from Playhouse Square 3:room service. We arrived planning to swim and then shower and get ready for the show. Instead, we waited for hours to get checked in because the system was down. We asked if we could at least use a room to get ready for our big night out and were told to change in the public restroom. So instead of getting ready in luxury or in the comfort of home, we had to change in a dirty public bathroom. While it wasn't the staff's fault that the system was down, they could have done a better job of finding a solution to all of us waiting in line, and focused on trying to make it a better experience rather than complaining that everyone was blaming them. When we could finally check in they gave us coupons for the breakfast buffet, which was something, but we were planning on room service. In the morning we called down for room service, and we were told that there wasn't any that day since they were doing the buffet. Nothing on the listing indicates that room service is only certain days. Since we hadn't gotten to swim the day before due to waiting in line for hours, we asked for a late check out. Initially we were told yes, then called back and told no. So 2 of the 3 reasons we booked here were a failure. We would have been better off staying at home. They made our anniversary worse. Disappointment and waste of money.
My husband and I live locally, but we booked here as a special treat to celebrate our anniversary. We chose this hotel because 1: pool 2:across from Playhouse Square 3:room service. We arrived planning to swim and then shower and get ready for the show. Instead, we waited for hours to get checked in because the system was down. We asked if we could at least use a room to get ready for our big night out and were told to change in the public restroom. So instead of getting ready in luxury or in the comfort of home, we had to change in a dirty public bathroom. While it wasn't the staff's fault that the system was down, they could have done a better job of finding a solution to all of us waiting in line, and focused on trying to make it a better experience rather than complaining that everyone was blaming them. When we could finally check in they gave us coupons for the breakfast buffet, which was something, but we were planning on room service. In the morning we called down for room service, and we were told that there wasn't any that day since they were doing the buffet. Nothing on the listing indicates that room service is only certain days. Since we hadn't gotten to swim the day before due to waiting in line for hours, we asked for a late check out. Initially we were told yes, then called back and told no. So 2 of the 3 reasons we booked here were a failure. We would have been better off staying at home. They made our anniversary worse. Disappointment and waste of money.
10
Beth
27. juni 2025
·
Overnattet 3 netter
This property was great! Location is convenient to Playhouse Square and other Cleveland sites. Bars and restaurants are close by. The staff at the hotel are very helpful. The bar and restaurant in the hotel is convenient and actually very good. I can't think of one negative thing to say about this hotel.
This property was great! Location is convenient to Playhouse Square and other Cleveland sites. Bars and restaurants are close by. The staff at the hotel are very helpful. The bar and restaurant in the hotel is convenient and actually very good. I can't think of one negative thing to say about this hotel.
6
Lindsay
19. apr. 2025
·
Overnattet 1 natt
Upon check-in, the concierge was wonderful. He brought our bags to our room, gave us a tour, told us about restaurants in the area, and made sure we had everything we needed that evening. Facility was very clean and accommodating. The next day however, service was mediocre. We felt no one was helping us, and had very little service at breakfast. Wasn’t too impressed with the breakfast in general.
Upon check-in, the concierge was wonderful. He brought our bags to our room, gave us a tour, told us about restaurants in the area, and made sure we had everything we needed that evening. Facility was very clean and accommodating. The next day however, service was mediocre. We felt no one was helping us, and had very little service at breakfast. Wasn’t too impressed with the breakfast in general.
8
Mike
31. juli 2024
·
Overnattet 1 natt
Was a easy check in, front deck nice with checking in and out. The valet a little overwhelmed, they were running non stop but definitely long wait time for dropping off and picking up. The restaurant in hotel for breakfast was ok, says they have Monday thru Friday menu, but they actually only had a buffet which was bland. The manager and staffed seemed lost, they were barely busy too. The location was great, was there for one night for concert. Room was clean.
Was a easy check in, front deck nice with checking in and out. The valet a little overwhelmed, they were running non stop but definitely long wait time for dropping off and picking up. The restaurant in hotel for breakfast was ok, says they have Monday thru Friday menu, but they actually only had a buffet which was bland. The manager and staffed seemed lost, they were barely busy too. The location was great, was there for one night for concert. Room was clean.
8
Quinn
9. juni 2025
·
Overnattet 2 netter
Breakfast should be complimentry
Breakfast should be complimentry
8
Benhur
17. mars 2025
·
Overnattet 1 natt
In the average the hotel was fine. The comfort of the beds and the breakfast was below the average.
In the average the hotel was fine. The comfort of the beds and the breakfast was below the average.
4
jeffrey
6. aug. 2025
·
Overnattet 1 natt
Breakfast was $35 and was absolutely terrible. Bad fruit. Sausage was disgusting. Eggs were also disgusting. Yogurt was ok.
Breakfast was $35 and was absolutely terrible. Bad fruit. Sausage was disgusting. Eggs were also disgusting. Yogurt was ok.
10
Mike
30. juni 2025
·
Overnattet 4 netter
Property was excellent , people friendly, location perfect and breakfast with Reagan as the server was fabulous
Property was excellent , people friendly, location perfect and breakfast with Reagan as the server was fabulous
6
Meri Beth
9. feb. 2025
·
Overnattet 1 natt
Staff was great. Breakfast buffet was terrible. Not many choices and pastries were stale. Waitress was very helpful. Food not her fault. Great location to do theater and dinner.
Staff was great. Breakfast buffet was terrible. Not many choices and pastries were stale. Waitress was very helpful. Food not her fault. Great location to do theater and dinner.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
ladonna
for 2 uker siden
·
Overnattet 1 natt
the room was clean and the staff was good
the room was clean and the staff was good
10
Quentin
for 2 uker siden
·
Overnattet 1 natt
Great place to stay. Been here multiple times. Great location, friendly staff, clean rooms, clean hotel. Great breakfast a couple doors down
Great place to stay. Been here multiple times. Great location, friendly staff, clean rooms, clean hotel. Great breakfast a couple doors down
10
Jake
for 4 uker siden
·
Overnattet 3 netter
nice room, convenient location
nice room, convenient location
4
Scott
20. sep. 2026
·
Overnattet 2 netter
Nice, clean hotel with good location. Buffet breakfast was average and disappointing for this size and quality of hotel. Valet staff had difficulty managing departures and arrivals which led to damage to my car; many cars were parked in front of hotel when we arrived - damage most likely occurred when another guest or valet driver was trying to maneuver another car around my vehicle, but I was not notified of any incident until I noticed the damage the next day. Investigation still in progress.
Nice, clean hotel with good location. Buffet breakfast was average and disappointing for this size and quality of hotel. Valet staff had difficulty managing departures and arrivals which led to damage to my car; many cars were parked in front of hotel when we arrived - damage most likely occurred when another guest or valet driver was trying to maneuver another car around my vehicle, but I was not notified of any incident until I noticed the damage the next day. Investigation still in progress.
10
Kimberley
20. sep. 2026
·
Overnattet 1 natt
Staff were kind. Room was clean! Can't ask for anything more!
Staff were kind. Room was clean! Can't ask for anything more!
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-24: 300.84759384765624USD
- 2026-10-25: 151.2405USD
- 2026-10-26: 129.9548USD
- 2026-10-27: 129.9548USD
- 2026-10-28: 165.71268842926025USD
- 2026-10-29: 111.79143880233765USD
- 2026-10-30: 124.77366891632082USD
- 2026-10-31: 124.77366891632082USD
- 2026-11-01: 127.76572258605958USD
- 2026-11-02: 111.79143880233765USD
- 2026-11-03: 132.7572423477173USD
- 2026-11-04: 189.3307USD
- 2026-11-05: 244.2254USD
- 2026-11-06: 248.7066USD
- 2026-11-07: 174.76680000000002USD
- 2026-11-08: 136.75616598434448USD
- 2026-11-09: 108.80652205352784USD
- 2026-11-10: 170.3088996963501USD
- 2026-11-11: 338.3306USD
- 2026-11-12: 149.73126772460938USD
- 2026-11-13: 157.72196952972413USD
- 2026-11-14: 271.11260000000004USD
- 2026-11-15: 159.9856469985962USD
- 2026-11-16: 108.80652205352784USD
- 2026-11-17: 108.80652205352784USD
- 2026-11-18: 111.79143880233765USD
- 2026-11-19: 108.80652205352784USD
- 2026-11-20: 132.7572423477173USD
- 2026-11-21: 124.77366891632082USD
- 2026-11-22: 131.7575093017578USD
- 2026-11-23: 115.78322551803589USD
- 2026-11-24: 104.80759841690065USD
- 2026-11-25: 104.80759841690065USD
- 2026-11-26: 100.80866623306275USD
- 2026-11-27: 124.77366891632082USD
- 2026-11-28: 160.72116866760254USD
- 2026-11-29: 150.73098367614747USD
- 2026-11-30: 104.80759841690065USD
- 2026-12-01: 104.80759841690065USD
- 2026-12-02: 104.80759841690065USD
- 2026-12-03: 100.80866623306275USD
- 2026-12-04: 123.77393587036134USD
- 2026-12-05: 161.71375624542236USD
- 2026-12-06: 131.7575093017578USD
- 2026-12-07: 146.73919696044922USD
- 2026-12-08: 139.74821965408327USD
- 2026-12-09: 135.74929601745606USD
- 2026-12-10: 104.80759841690065USD
- 2026-12-11: 127.76572258605958USD
- 2026-12-12: 203.64536333618165USD
- 2026-12-13: 131.7575093017578USD
- 2026-12-14: 104.80759841690065USD
- 2026-12-15: 108.80652205352784USD
- 2026-12-16: 104.80759841690065USD
- 2026-12-17: 104.80759841690065USD
- 2026-12-18: 124.77366891632082USD
- 2026-12-19: 141.74054882507326USD
- 2026-12-20: 123.77393587036134USD
- 2026-12-21: 115.78322551803589USD
- 2026-12-22: 108.80652205352784USD
- 2026-12-23: 100.80866623306275USD
- 2026-12-24: 100.80866623306275USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Gjester som har bestilt prisplaner med frokost inkludert, får frokost for opptil to voksne som deler rom. Det tilkommer et frokostgebyr for gjester ut over dette antallet. Gjester som har bestilt prisplaner med middag inkludert, får middag for opptil to voksne som deler rom. Ekstra gjester må betale for middagen.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra Clean Promise (IHG)
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 22.00.
- Opptil 2 barn som er 18 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
- Det er mulig å betale uten kontanter.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
- Pris for komplett frokost: ca. USD 16.95 per person
- Avgift for betjent parkering: 55 USD per dag (ubegrenset antall inn- og utkjøringer)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Betjent parkering
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktiviteter
Svømmebasseng
Innendørs svømmebasseng
Terrasse
Fitness Center (nearby)
Internett
Gratis wi-fi
Tjenester
Forretningssenter
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Parkering
Parkering
Betjent parkering
Parking Onsite