Wingate by Wyndham Atlanta-Duluth

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The attendant turn off the elevator because it over heated and I had to walk up 3 flights of stairs. The attendant nasty and disrespectful. Both attendants assigned. He told me his manager told him to turn the elevator off . My service was not rendered and I am requesting to be compensated.

The sign was propped up on the La Quinta sign when we pulled in. Major repairs were being done and ceiling tiles removed. Treadmills were in the hallways covered in dust from remodel. 1 elevator was out of order while the other one stopped on every floor when going to our room on the top floor. The room was clean, our air conditioner was super noisy. The buffet breakfast was actually bagels and two slices of toast put in ziploc bags. There was only two cereals offered beside it as the entire breakfast. The staff were pleasant and friendly. But the remainder of our stay I had to worry about not breathing due to the construction debris.

Very clean room, awesome bed to sleep in!!

So the overall stay was great, but the cleaning crew needs to be more professional so we had stepped out for a bit and when we returned to enter our room one of the cleaning staff felt that it was okay to utilize our charger to charge her phone while she cleaned between two rooms. Secondly on a different day the cleaning staff can by and I ask her to come back because my kids were still trying to get up and showered, so upon her return my 5 year old daughter was watching tv and she says oh you can’t be in the room when I clean, I’m like seriously so we stepped out, upon arriving back to the room which she was done with by the way, she got an attitude because my kids and I came back inside so she left. Then on another day the cleaning staff came in and cleaned the bathroom and pulled the trash but didn’t make the beds, on and they acted as if giving us enough towels was a problem there were four people in the room with only two face towels so we continued to ask and it would seem to stick but throughout our stay having towels became an issue. Oh, and yes they do serve breakfast but it’s not anything you’d think it just cereal, bagels, toast, apple/orange juice and coffee nothing fancy just convenient I guess.