Belmont Inn and Suites

The exterior of the hotel has recently been rennovated, and looks fantastic. That's where the good things end. Upon checking into the hotel, the smell in the lobby is horrendous. There is a plexiglass sheild between you and the desk clerk. The desk clerk - there were two - took ages to respond. Once the main clerk appeared, he was unable to locate my reservation for approximately 10 minutes. After I went to my car to get my phone and the booking email, he finally "found" the reservation. The area, next to the Air Force Base, is actually beautiful. Parking was plentiful and clearly marked. The room was attrocious. It stank of cigarette smoke and old food. Particulate matter churned and spewed out of the A/C Unit. There was grime everywhere. The room was actually hot when I got there, which made the smell worse. The decor of the room is likely 50 years old. The furniture is shoddy, and looks like it came from a thrift store. The Westinghouse TV worked - but it is locked so that you cannot use HDMI or any other port to connect your A/V device or computer. The cable box is locked to the television, and cannot be removed - thank goodness the cable did not malfunction. The room appears to be set up as a flophouse for military personnel, which explains why everything was locked. Despite the openness of the area, the room felt oppressive and prison-like. The A/C unit is ancient - I could not seem to find a comfortable temperature for the room - there was no thermostat on the unit.

The room was surprisingly clean and nice. Only reason I gave it a 4 was because there was some guys hanging around the property and I had to let the front desk know that wasn’t acceptable, but the staff removed them and it was a peaceful night. Out Tv didn’t work, staff came and fixed it.

When I arrived, the manager was not in the office. A very old lady waited on me and was getting instructions from the manager over the telephone. After registration I asked about internet service and never got it. The room appeared to be clean but later we noticed first the very old and stained mattress and box spring. The bed was very uncomfortable. The room had a very bad smell. We left the room to go out to dinner and other activity and returned late that night maybe some four hours later and prepared to try to get some sleep when I noticed a bug was crawling across the sink. I took a closer look and that bug was a roach. I then proceeded to check the room closely and opened the drawer to the dresser and it had a lot of roaches. I tried to call the front desk and the phone kept going to a busy signal. The office was locked down and no one was on duty. Meanwhile my wife was busy shaking out our cloths and preparing our luggage to exist the building. We had to leave at two o'clock in the morning and head home which was a hundred mile drive. I intend to call the health department on Monday in Hampton Va. to report this business. My advice to people is to avoid this place and Hotels.com need to stop representing this business. I've had a few bad experiences in the pass but never had to deal with a business this horrible. Be aware when a hotel says non refundable. Thats usually the first bad sign.

The first room assigned to us was full of dead roaches and had no linens. The 2nd room, the beds were extremely hard and impossible to sleep in for both of us. They were like sleeping on plywood boards. The man who checked us in was very friendly and pleasant to talk with.

Staff is awesome. Everything was clean and they called my room to make sure everything was okay with the room upon entering.

The exterior of the hotel has recently been rennovated, and looks fantastic. That's where the good things end. Upon checking into the hotel, the smell in the lobby is horrendous. There is a plexiglass sheild between you and the desk clerk. The desk clerk - there were two - took ages to respond. Once the main clerk appeared, he was unable to locate my reservation for approximately 10 minutes. After I went to my car to get my phone and the booking email, he finally "found" the reservation. The area, next to the Air Force Base, is actually beautiful. Parking was plentiful and clearly marked. The room was attrocious. It stank of cigarette smoke and old food. Particulate matter churned and spewed out of the A/C Unit. There was grime everywhere. The room was actually hot when I got there, which made the smell worse. The decor of the room is likely 50 years old. The furniture is shoddy, and looks like it came from a thrift store. The Westinghouse TV worked - but it is locked so that you cannot use HDMI or any other port to connect your A/V device or computer. The cable box is locked to the television, and cannot be removed - thank goodness the cable did not malfunction. The room appears to be set up as a flophouse for military personnel, which explains why everything was locked. Despite the openness of the area, the room felt oppressive and prison-like. The A/C unit is ancient - I could not seem to find a comfortable temperature for the room - there was no thermostat on the unit.

The room was clean. Staff was nice. Plenty of shops and activities nearby

Clean, quiet room. Very helpful front desk staff!

Smell in room. Not as advertised online. Will not stay here again.

It was great. Very clean. Would stay again.

Clean, tidy room. Friendly staff at the desk!

The room was comfortable, with a clean bathroom, and an easy to operate, heating/air conditioning unit. Front desk staff was courteous and helpful. Enjoyed this visit to Hampton, will definitely stay here again in the future.

Great place! Simple, clean, and didn’t smell funny. Had a small fridge, a TV, as well as a small table and chairs. A/C & heat worked well. Nothing fancy, but had everything I needed for a reasonably low price.

While it is true the decor is dated and the rooms are older, we stayed for close proximity to the air show at the base and they were so accommodating in hospitable. It was quiet and no one bothered us. Everything worked well.

The first room assigned to us was full of dead roaches and had no linens. The 2nd room, the beds were extremely hard and impossible to sleep in for both of us. They were like sleeping on plywood boards. The man who checked us in was very friendly and pleasant to talk with.

This hotel is good in condition, in a calm and peaceful atmosphere. Have some water views.

Very clean and quiet, the rooms were surprisingly spacious and comfy. The managers were very friendly and accommodating, and the property was beautiful. Our room even had a view of the water. It is right next to Langley Air Base, so if air traffic noise bothers you, that may be something to consider, but it honestly never bothered us.

Very dated but meticulously maintained. Hotel suits literally at the back gate of Langley AFB. Very quiet end of King Street. Older area past its prime, but this hotel was fairly priced and a green fit s3 day working conference. Comfortable and clean, just an older place. Diet friendly owner/host was constantly washing, cleaning and tidying up the exterior grounds. I’ll look them up first next time in Hampton.

Staff was friendly and helpful. The place was overall pleasant. For a budget motel I found it to be all it needed to be-except for the bed. The mattress was very firm and uncomfortable. The husband and wife (owners?) were very sweet.

The exterior of the hotel has recently been rennovated, and looks fantastic. That's where the good things end. Upon checking into the hotel, the smell in the lobby is horrendous. There is a plexiglass sheild between you and the desk clerk. The desk clerk - there were two - took ages to respond. Once the main clerk appeared, he was unable to locate my reservation for approximately 10 minutes. After I went to my car to get my phone and the booking email, he finally "found" the reservation. The area, next to the Air Force Base, is actually beautiful. Parking was plentiful and clearly marked. The room was attrocious. It stank of cigarette smoke and old food. Particulate matter churned and spewed out of the A/C Unit. There was grime everywhere. The room was actually hot when I got there, which made the smell worse. The decor of the room is likely 50 years old. The furniture is shoddy, and looks like it came from a thrift store. The Westinghouse TV worked - but it is locked so that you cannot use HDMI or any other port to connect your A/V device or computer. The cable box is locked to the television, and cannot be removed - thank goodness the cable did not malfunction. The room appears to be set up as a flophouse for military personnel, which explains why everything was locked. Despite the openness of the area, the room felt oppressive and prison-like. The A/C unit is ancient - I could not seem to find a comfortable temperature for the room - there was no thermostat on the unit.

It was a good stay room was clean ac was cold bed was comfortably. Tv remote didnt work all functions only turned tv on and changed channel no volume control or turning 0ff

The room was surprisingly clean and nice. Only reason I gave it a 4 was because there was some guys hanging around the property and I had to let the front desk know that wasn’t acceptable, but the staff removed them and it was a peaceful night. Out Tv didn’t work, staff came and fixed it.

When I arrived, the manager was not in the office. A very old lady waited on me and was getting instructions from the manager over the telephone. After registration I asked about internet service and never got it. The room appeared to be clean but later we noticed first the very old and stained mattress and box spring. The bed was very uncomfortable. The room had a very bad smell. We left the room to go out to dinner and other activity and returned late that night maybe some four hours later and prepared to try to get some sleep when I noticed a bug was crawling across the sink. I took a closer look and that bug was a roach. I then proceeded to check the room closely and opened the drawer to the dresser and it had a lot of roaches. I tried to call the front desk and the phone kept going to a busy signal. The office was locked down and no one was on duty. Meanwhile my wife was busy shaking out our cloths and preparing our luggage to exist the building. We had to leave at two o'clock in the morning and head home which was a hundred mile drive. I intend to call the health department on Monday in Hampton Va. to report this business. My advice to people is to avoid this place and Hotels.com need to stop representing this business. I've had a few bad experiences in the pass but never had to deal with a business this horrible. Be aware when a hotel says non refundable. Thats usually the first bad sign.

The room was comfortable, with a clean bathroom, and an easy to operate, heating/air conditioning unit. Front desk staff was courteous and helpful. Enjoyed this visit to Hampton, will definitely stay here again in the future.

Staff is awesome. Everything was clean and they called my room to make sure everything was okay with the room upon entering.

Very close to beach. Many restaurants near hotel. Check in was easy, fast, and professional. Traveled alone, so room satisfied what I needed for an ovrernighter.

I have stayed at Belmont Inn and Suites several times when visiting Hampton, Virginia. The area is very quiet and I always get a good nights rest. The rooms are clean and tidy. The shower is hot with good water pressure. The front desk staff has always been helpful and kind.

Nice room. Clean. Easy to check in/out. Location was perfect for what I was doing in the area.

The exterior of the hotel has recently been rennovated, and looks fantastic. That's where the good things end. Upon checking into the hotel, the smell in the lobby is horrendous. There is a plexiglass sheild between you and the desk clerk. The desk clerk - there were two - took ages to respond. Once the main clerk appeared, he was unable to locate my reservation for approximately 10 minutes. After I went to my car to get my phone and the booking email, he finally "found" the reservation. The area, next to the Air Force Base, is actually beautiful. Parking was plentiful and clearly marked. The room was attrocious. It stank of cigarette smoke and old food. Particulate matter churned and spewed out of the A/C Unit. There was grime everywhere. The room was actually hot when I got there, which made the smell worse. The decor of the room is likely 50 years old. The furniture is shoddy, and looks like it came from a thrift store. The Westinghouse TV worked - but it is locked so that you cannot use HDMI or any other port to connect your A/V device or computer. The cable box is locked to the television, and cannot be removed - thank goodness the cable did not malfunction. The room appears to be set up as a flophouse for military personnel, which explains why everything was locked. Despite the openness of the area, the room felt oppressive and prison-like. The A/C unit is ancient - I could not seem to find a comfortable temperature for the room - there was no thermostat on the unit.

The room, while not elegant, was clean and comfortable. The staff checked with me daily to understand my needs. I thoroughly enjoyed my stay.

Clean, tidy room. Friendly staff at the desk!

Quiet

This hotel is good in condition, in a calm and peaceful atmosphere. Have some water views.

Very clean and quiet, the rooms were surprisingly spacious and comfy. The managers were very friendly and accommodating, and the property was beautiful. Our room even had a view of the water. It is right next to Langley Air Base, so if air traffic noise bothers you, that may be something to consider, but it honestly never bothered us.

Very close to beach. Many restaurants near hotel. Check in was easy, fast, and professional. Traveled alone, so room satisfied what I needed for an ovrernighter.

Very dated but meticulously maintained. Hotel suits literally at the back gate of Langley AFB. Very quiet end of King Street. Older area past its prime, but this hotel was fairly priced and a green fit s3 day working conference. Comfortable and clean, just an older place. Diet friendly owner/host was constantly washing, cleaning and tidying up the exterior grounds. I’ll look them up first next time in Hampton.

I have stayed at Belmont Inn and Suites several times when visiting Hampton, Virginia. The area is very quiet and I always get a good nights rest. The rooms are clean and tidy. The shower is hot with good water pressure. The front desk staff has always been helpful and kind.

The room was clean. Staff was nice. Plenty of shops and activities nearby

It was near a military base. The motel was located in a dead end road area. Very quiet while we were there in the evening. I would go back next year and the price was great.

Convenient location! Right next to air force base so lotsa loud jets during the day

Nice and quiet