Best Western Hiram Inn and Suites

While they are renovating I can I ever look some things. Our first night, the A/C hardly kept the room at 75 so I didn’t sleep, the mattress was about as comfortable as a park bench and the toilet paper holder fell out of the cabinet. We got another room to which they happily obliged. The second room had blood drop stains on the couch. Also, the pool is closed permanently.

Quiet and eazy to find. Needs to be updated. Worn-out accommodations

Pool was dirty, the property is old and smells Of cigarettes. Amenities are lacking, breakfast is pretty limited, towels are small. Other hotel options are fairly limited in the area, but this hotel is not good.The only plus was I thought the staff was pretty friendly.

Run down property

outdated hotel, ongoing construction, breakfast is very limited. Definitely overpriced

Old property that needs updating

Undergoing renovations so not pretty to look at

Room was never cleaned each day. Just given towels, trash and beds were never serviced in 3 days. Only 1 ice maker on 1st floor even though room said one per floor.

This is one of the most well maintained hotels we have stayed at. We travel every weekend for baseball and Hiram is a great area! The hotel was clean and I felt safe. The beds aren’t the most comfortable in the world but the cleanliness and safety make up for it!

This hotel is near my Elderly Father's Home, so it made sense to stay here. The Hotel is dated so you get what you pay for which was not much. The room was slightly smelly. The TV about 20 years old with Satellite TV that kept going in and out. No Streaming options. I like that fresh coffee was available early - 5AM. Hot breakfast was a nice touch. the parking lot was well lit. The front desk was able to print a Gift Certificate for me which was nice and convenient.

Loved my stay. I had previously booked a vrbo and I'm so glad they canceled! I didn't have to worry about finding my own breakfast. There was plenty of variety for me. the bed slept great. There was lots of room to spread out and everything was very clean. I really appreciated the desk and the mini fridge. I wasn't expecting those.

I booked 3 days at this hiram best Western. I rolled in from Michigan at 930 pm after an all day drive. I was tired. The first thing i do is grab a face towel wet it and wipe everything down. The place was just filthy, the counters were just plain filthy, i have video. I pulled the desktop chair out that was all ripped and just covered with dust. The hair dryer hanging in the bathroom again covered with dust. The countertop backsplash and the mirror top had not been cleaned for a long time. Went to check out the next morning never to stay at best Western again. They said they had work going on and i should have never been put in that room, i should have been put upstairs away from the work. I couldn't even breath the room was so dusty. Add that to an old hard bed and a sofa with a dip in the middle. I took a video. I was then overcharged. Never go to hiram, ga best Western. Should be a refund. I went to a Howard Johnson down away from there. Damn rip off. Never, i mean never again. Im no child either, almost 70 and i know when I've been ripped off. i don't know how to post it but i gonna get my child to help me post on fb. I've never left a hotel without a 10 to 12 percent tip for housekeeping. Some of this was was work related dust but what i wiped off most of it was just plain filthy.

I was there only to sleep. The room smelled terrible like chlorine and mold.

Horrible, disgusting, the place was filled with cigarette smoke, in the lobby, elevator, and when we got off the elevator we had to choke our way to the room. In the room you could still smell smoke but at least it was not as bad. What is sad was the run smelled of smoke too, but since it was not nearly as bad as the whole rest of hotel it seemed ok. We suffered through the entire night. Didn't say anything because it was late when we got there and we were exhausted from our long drive. In the morning the smoke smell was not as bad but was still strong. The hotel has signs all over that say no smoking, and the staff was acting like everything was normal. They did not apologize for the smell nor explain why the hotel smelled like a casino. This was our 2nd time staying there, 1st time was actually nice, so we thought we would give it another try. NEVER AGAIN we want our money back

Room was very clean, my biggest criteria for reviews.

We were placed in a room where all night the air conditioner roared all night. Couldn’t sleep because it was so loud. Went to take a shower and they had black mold all in the shower ceiling. They just spray paint over it. Worst 160.00 room I’ve ever had to stay at.

Roaches ants sewer flies

The bathroom toilet has urine underneath it in the front that hasn’t been cleaned. The phone was dirty as was the light feature on the night stand. The bed was comfortable, the pillows were awful. Don’t plan on staying again.

Where do I begin? 1. The maroon throw over the bed had a huge stain. 2. The tub had some stains and strands of hair. 3. We had to ask for disinfectant spray to spray down and clean the space. 4. The quality of the TV was a joke. Pixelated and staticky on most channels. 4. We awoke in the middle of the night to roaches crawling across the tv stand and behind the wall. Completely freaked out. We did not ask to move because if it were in one room, it would have been in any other room. We had to keep our belongings closed up and shook the hell out of items outside before putting them in the car. That alone made the entire stay uncomfortable. Never had this issue in any other Best Western. Disgusting and this place needs an update and an exterminator. We chose this hotel because it was 1 of 3 hotels within close proximity to the wedding venue that we would be visiting. Dont stay here!

Tons of shops and restaurants. Old property and had pests all in the room. Spiders webs in the shower, holes and cracks in ceiling, bathroom door handle loose…. Old smell. I recorded to recorded 2 roaches, a spider, and a lizard all in my room within 3 hours. Staff moved us to another room at 3am.

Loved my stay. I had previously booked a vrbo and I'm so glad they canceled! I didn't have to worry about finding my own breakfast. There was plenty of variety for me. the bed slept great. There was lots of room to spread out and everything was very clean. I really appreciated the desk and the mini fridge. I wasn't expecting those.

While they are renovating I can I ever look some things. Our first night, the A/C hardly kept the room at 75 so I didn’t sleep, the mattress was about as comfortable as a park bench and the toilet paper holder fell out of the cabinet. We got another room to which they happily obliged. The second room had blood drop stains on the couch. Also, the pool is closed permanently.

Bed was very uncomfortable, which is just about everything! It definitely needs updating, as the orange carpet went out many years ago. However, I will say it was very clean, which is super important.

This hotel was Ran down the matress was so bad my kids couldnt sleep on it . The room smelled and i left and went to stay at my family house .

The bed felt like it was 50yrs old with every spring poking in my back. My wife recently had surgery and there was no way she could sleep on that mattress. Looking at the actual mattress and there was a big brown stain on it. We refuse to sleep on whatever that stain was and requested another room. They sent us down the hall to a newly renovated room that had just been painted. The door was painted shut and I literally had to hit it with my shoulder to get in. The paint fumes were too strong to stay in this room, so we didn't stay

Tv needs to be updated. Overall. Great stay

Convenient location, staff answered any questions and requests politely, good to see updates to decor walls repainted and colors modernized, bed was a bit dated and lumpy but had areas to sleep comfortably. Would stay again when in area!

Room was extremely hot and took forever to cool off. Breakfast bar was bare in the morning.

We were placed in a room where all night the air conditioner roared all night. Couldn’t sleep because it was so loud. Went to take a shower and they had black mold all in the shower ceiling. They just spray paint over it. Worst 160.00 room I’ve ever had to stay at.

This hotel is near my Elderly Father's Home, so it made sense to stay here. The Hotel is dated so you get what you pay for which was not much. The room was slightly smelly. The TV about 20 years old with Satellite TV that kept going in and out. No Streaming options. I like that fresh coffee was available early - 5AM. Hot breakfast was a nice touch. the parking lot was well lit. The front desk was able to print a Gift Certificate for me which was nice and convenient.

There was NO daily breakfast provided at all. Coffee and a package of instant oatmeal doesn’t make the grade! Also I returned to the room after 10 p.m. on more than one occasion and no one was at the front desk, no security, anyone could have followed me in and to my room!! Unacceptable!!

This was my second stay at this Hotel and I came back because it was convenient, we had a spacioius room, same 4 guests and tbe staff were pleasant. The person who checked me in said he has owned it more than 10 years and there had been no changes, but there were. He had already decided to put us in a room for 2 people, there were 2 sets of towels and 3 !pillows for each bed. The room was small but we adjusted to that. Their unwillingness to wirk with us because we used Expedia to get a great deal was appalling. They didnt care about customer service. Housekeeping was very nice and persons working the desk at night were civil and helpful. These 2 guys would go out of their way keep from saying hello. The beds actually slept very well. We were all really tired from travel and some sick, so most of us slept between our events. I had softened toward my position but when I went to check out the owner just pointed his finger at tbe desk and barked "just leave the keys in the desk." He was nothing short if rude! I will stay further outor closer to my neice and nephews homes the next time I come, it doesnt matter the cost. Good service and hospitality is what I was paying for and the Owner and his backup could use a good lesdon in both. Thank you, Expedia and The One Card for providing me support and excellent service via Southwest Airliines and Hertz and for your assistance with our stay at the Best Westen.

i asked to get the room cleaned 4 times in 3 days never got no one to do it, poor customer service

Hotel had a strange smell ac wasn’t working good staff was rude

I got there well before the 2:30pm check-in time. He allowed me to check in early and even waived the early check-in fee. It was much appreciated. Enjoyed my stay.

Very friendly staff. A nice quiet place to get away for a couple of days. 😊

People were so nice and helpful.

The service was excellent Nice breakfast room was very clean I will recommend because I will be returning for another stay soon thank you so very much for your service

We got to hotel at 1230am. Was check in with no problems, the clerk was very helpful, i ask for late check he also put that in as well. Thank yall for having me and my family there

Room 121 didnt cool well. Not staffed fully. Had to go find the front desk attendant folding clothes to get checked in.

Prime location you can walk to the various establishments from eateries to retailers.

Hotel was quiet and close to everything

Great location

This property is convenient to many shops and restaurants.

Good location for my needs

Great location

close to shops and walkable.

Good stay! Quiet and a walk across from great shopping options and food!

Good location within walking distance to shopping and dining. Clean and safe environment.

This is one of the most well maintained hotels we have stayed at. We travel every weekend for baseball and Hiram is a great area! The hotel was clean and I felt safe. The beds aren’t the most comfortable in the world but the cleanliness and safety make up for it!

There was NO daily breakfast provided at all. Coffee and a package of instant oatmeal doesn’t make the grade! Also I returned to the room after 10 p.m. on more than one occasion and no one was at the front desk, no security, anyone could have followed me in and to my room!! Unacceptable!!

Breakfast options was good.

Loved my stay. I had previously booked a vrbo and I'm so glad they canceled! I didn't have to worry about finding my own breakfast. There was plenty of variety for me. the bed slept great. There was lots of room to spread out and everything was very clean. I really appreciated the desk and the mini fridge. I wasn't expecting those.

This was a great value for the money at under $100 per night. Clean hotel, good location. It even included a complimentary breakfast that we we're able to take advantage of because it was only from 6:30 to 8:30. It would have been nice if the breakfast extended a little later to maybe 9:30. But otherwise, I would certainly stay here again.

Great breakfast included eggs and sausages, biscuits and my child’s favorite a waffle maker!

Stayed one night. Our room was clean, no issues. The parking was convenient and there is a small free breakfast which was very helpful.

Great breakfast nice, vlean room.

Breakfast was horrible

The service was excellent Nice breakfast room was very clean I will recommend because I will be returning for another stay soon thank you so very much for your service

Accessible unit requested was not available upon arrival, but staff moved things around to get us an accessible room. Clean room with all supplies. Only downfall to the good breakfast, is that it ends too early at 8:30a