Name: Four Points by Sheraton Austin Airport
Address: 7800 East Riverside Drive, Austin, Sureste de Austin, US
Price range: 144 US$–403 US$ per night
Rating: 8.55

Opiniones de los huéspedes

En el Four Points by Sheraton Austin Airport, los viajeros elogian con frecuencia la limpieza impecable, las habitaciones espaciosas y el personal amable y servicial, al tiempo que destacan su conveniente ubicación cerca del aeropuerto y un agradable bar en el vestíbulo que muchos disfrutan.

Algunos huéspedes informan sobre ruido proveniente de los pisos duros y problemas de mantenimiento ocasionales en las habitaciones, como televisores, herrajes de puertas o teléfonos que no funcionan, y algunos experimentaron retrasos para obtener agua caliente. La limpieza es generalmente buena, pero hay quejas recurrentes sobre ropa de cama sin cambiar, olores desagradables y un aislado problema de plagas. Las instalaciones y las políticas generan comentarios mixtos: el bar gusta pero no siempre está abierto, los detalles del desayuno pueden ser confusos y el estacionamiento tiene un costo. En general, espere una estancia conveniente cerca del aeropuerto con comodidad y un personal atento, pero verifique detalles como los horarios de las comidas y las tarifas de estacionamiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

A los huéspedes les gusta el vestíbulo acogedor y el bar en el lugar; algunos también mencionan que a veces está cerrado. Los detalles del desayuno no están claros para algunos, y el estacionamiento tiene un costo.

Reseñas de huéspedes relacionadas

8

Lisa

11 oct 2025

·

Se alojó 4 noches

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

10

LATONYA

13 sept 2025

·

Se alojó 1 noche

Very nice hotel, spacious, shower felt good and got a good night of sleep. Only small thing I don’t care for, is that I just received my receipt and there was a separate one for parking-$10, however when I checked-in, they never mentioned this charge and never asked if I parked. what if I had taken an uber from the airport

8

Janet

22 sept 2025

·

Se alojó 3 noches

I loved the staff they all were friendly professional and extremely nice. What I didn't like was being charged for parking when I didn't have a car. The front desk clerk refunded the money back to my card. When booking my hotel I didn't select parking so I was confused as to why charge me. I just feel like this hotel fraudulently tried to get an additional charges from me. I always check out and request a receipt. I don't think on my next trip to Austin I'll stay at this hotel. I'm truly a Hilton Garden person and I'll never deviate from Hilton again.

8

Troy

18 ago 2025

·

Se alojó 1 noche

Great stay! Wish they had advertised breakfast better as I didn’t even realize there was a breakfast available.

8

Chris

23 oct 2025

·

Se alojó 2 noches

Bar was good. Bartender was very nice! 5-STARS!!

10

Alex

13 may 2025

·

Se alojó 1 noche

Wonderful one night stay. Complimentary beer right at check in was quite welcome also. Good food from the bar, good clean room

10

Richard

26 sept 2025

·

Se alojó 1 noche

Big, clean rooms, professional staff, nice bar area in the lobby.

6

David

17 sept 2025

·

Se alojó 3 noches

Wasn’t a favorite. The rooms are rather sterile. Hard floors and perhaps larger than typical so seems a bit bare. No airport shuttle, which seems strange for an “airport” hotel. Uber is $15-20 per trip to/from the airport. Breakfast is not included. Perhaps not the best deal for these reasons.

10

Albert

8 sept 2025

·

Se alojó 4 noches

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

Loretta

7 jul 2025

·

Se alojó 1 noche

Great rooms for the cost very close to airport. The only thing is the restaurant/ bar in the hotel wasn’t open. They referred us to a Tex med restaurant next door but we didn’t try that went to a local brewery Pinthouse brewing which was great!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas describen el hotel y las habitaciones como muy limpios. Sin embargo, existen excepciones recurrentes, incluidas denuncias de sábanas sin lavar, olores desagradables y un incidente aislado de plagas.

Reseñas de huéspedes relacionadas

8

Matthew

4 oct 2025

·

Se alojó 1 noche

Bed sheets were not clean. They were not changed from the last visitor stay.

8

Lisa

11 oct 2025

·

Se alojó 4 noches

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

6

Michael

19 sept 2025

·

Se alojó 1 noche

Upon check in, both of the beds had quite a bit of hair in it. The beds were made but obviously had not been changed recently. The front desk staff was apologetic and helped us get a new room. That room had a dirty bathroom but the sheets were clean so we stayed there after wiping the bathroom down ourselves. There are a few restaurants near the property. We walked about a tenth of a mile to a Mexican food place that was pretty good, but passed six homeless people in that short distance. Most were sleeping but one was eyeing us pretty heavily as we walked by. I know this is the city’s fault and not the hotel’s, but it’s worth noting in case anyone stays there with no vehicle to get around in. Because of the homeless, we got our food to-go and ate got back to the hotel before it was real dark and ate in the lobby. Overall, it’s a convenient place, but the lack of cleanliness and the homeless situation will steer us elsewhere next time we need to stay near AUS.

10

Joe

10 jul 2025

·

Se alojó 1 noche

Very clean, friendly and attentive staff and manager. Smelled good and clean as well.

10

Jose

13 nov 2025

·

Se alojó 1 noche

Overall excellent experience facility and rooms very clean.

10

Josh

13 jul 2025

·

Se alojó 1 noche

Cleanest hotel and best shower I’ve had in over a decade. Stay here!

10

Beth

24 sept 2025

·

Se alojó 1 noche

Beautiful hotel. The shade wasn’t working in my first room, but I was moved without hesitation to another. I felt the room was very clean but gave 4 stars due to a dead lizard smooshed into the carpet near the window. Otherwise great stay. Will be back.

10

Jose

24 may 2025

·

Se alojó 1 noche

Super clean room and restroom, bed was very comfortable. Staff was definitely very friendly, will book again for future trips to Austin

10

Nidia

21 dic 2025

·

Se alojó 1 noche

Friendly staff and clean rooms.

2

GUADALUPE

28 jul 2025

·

Se alojó 1 noche

On sat july 26th i stayed at this establishment and it was the worst. Walking in to the hotel i said to myself wow, this is nice. I was wrong. Absolutely water pressure, very humid in room causing slippery floors and room smelled like urine.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y cómodas, con buenas camas y comodidades. Algunos huéspedes experimentaron ruido de arriba y problemas de mantenimiento intermitentes, como controles remotos de TV, cerraduras de puertas o teléfonos que no funcionan, y algunos notaron que el agua caliente tardaba en llegar.

Reseñas de huéspedes relacionadas

8

Kelsey

22 dic 2025

·

Se alojó 1 noche

I only stayed one night, but it was still a pleasant visit. The main highlight was the room! The only downside was that my tv remote didn’t work the first night for me to watch anything outside of the Marriott Bonvoy channel.

6

IMRAN

7 sept 2025

·

Se alojó 1 noche

Way way too noisy

10

Karen

26 sept 2025

·

Se alojó 1 noche

Room was large and clean. Nice toiletries provided.

10

Susan

5 oct 2025

·

Se alojó 1 noche

New hotel near the Austin Airport that was impeccably clean with great customer service. Hotel room was very spacious which I needed for two teenage grandchildren.

8

Melissa

27 jul 2025

·

Se alojó 1 noche

The room was incredibly spacious and comfortable. I wish we were staying more nights. The staff was great, when you could find them. The only issues were that the phone and the deadbolt didn’t work in the room.

8

Chris

21 sept 2025

·

Se alojó 1 noche

Overall good experience, however, surprisingly you can hear every footstep, bath water running, and rolling of desk chair from upstairs unit.

10

Sebastien

24 jul 2025

·

Se alojó 1 noche

Great. Hotel. Room close to ice machine and AC louder than expected.

10

Albert

8 sept 2025

·

Se alojó 4 noches

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

Beth

31 jul 2025

·

Se alojó 1 noche

Amazing room Comfy beds Plush linens

10

Laura

9 nov 2025

·

Se alojó 1 noche

So much stood out - the space upon entry was very inviting, well appointed, clean and comfortable. The room was larger than usual hotel rooms, had great amenities (in- shower shampoo, condition and body wash), there was both a sofa and a chair, thermostat worked great, and the bed linens were soft and comfortable. A really lovely, well appointed and comfortable rooom!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado como amable, servicial y atento, incluidas las recepciones sin problemas y los cambios de habitación. Algunos huéspedes notaron omisiones en el servicio de limpieza, comunicación inconsistente o problemas con las facturas y los cargos por estacionamiento.

Reseñas de huéspedes relacionadas

10

Karla

13 sept 2025

·

Se alojó 1 noche

Helpful, kind and efficient staff

10

Albert

15 sept 2025

·

Se alojó 1 noche

Friendly and helpful staff, Room was large, clean and comfortable.

2

Farranne

26 abr 2025

·

Booked and paid through Expedia; when I checked in I confirmed all was paid… a day later they charged me for the room. So I’ve now double paid for the room. Hotel staff sent me emails from a gmail account and said I can only reach their manager by email… another gmail account. Not standard for Marriott quality at all!! There’s tons of legit hotels in the area. Avoid this one. In addition to payment issues (which luckily my credit card company is taking care of) this place is not new. It was a poorly done renovation. The AC is super loud and smells. Bathrooms are dingy and dirty. Floors in room were sticky and grimy. Avoid the dirt and scam that this place is!

10

Jeannie

1 ago 2025

·

Se alojó 1 noche

Great customer service.

10

Rickey

28 nov 2025

·

Se alojó 1 noche

Awesome staff

10

Umer

2 dic 2025

·

Se alojó 1 noche

Rooms and service was great

10

Nicol

31 jul 2025

·

Se alojó 1 noche

Our flight was canceled so we did a last-minute check in. We arrived before 11 am, we ate lunch there, and they 6took pity on us and got us into our room immediately after. And yes, like most places, check in was not until 3 pm, but they allowed us into our room as soon as it was ready. The entire check in was seamless. All the staff was very friendly and went out of their way to assist us!

2

Nana

18 oct 2025

·

Se alojó 3 noches

Terrible hotel, they don’t communicate about anything to u!

6

Jose

15 sept 2025

·

Se alojó 2 noches

Front staff was good. We requested are room be cleaned, new bed sheets and towels and that was never done. We had to call the front desk to get new sheets and towels. The cleaning lady was there all morning and skipped our room.

10

emil

10 nov 2025

·

Se alojó 2 noches

Staff unusually friendly and courteous. Being obviously sick, they did everything they could to make it easier for me.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es conveniente para el aeropuerto y el acceso a la autopista, con algunos restaurantes cerca. Algunos mencionaron la congestión en la zona y los encuentros con personas sin hogar al caminar.

Reseñas de huéspedes relacionadas

10

Kerry

23 nov 2025

·

Se alojó 1 noche

Great room and ideal location from airport. Nice and quiet.

6

Michael

19 sept 2025

·

Se alojó 1 noche

Upon check in, both of the beds had quite a bit of hair in it. The beds were made but obviously had not been changed recently. The front desk staff was apologetic and helped us get a new room. That room had a dirty bathroom but the sheets were clean so we stayed there after wiping the bathroom down ourselves. There are a few restaurants near the property. We walked about a tenth of a mile to a Mexican food place that was pretty good, but passed six homeless people in that short distance. Most were sleeping but one was eyeing us pretty heavily as we walked by. I know this is the city’s fault and not the hotel’s, but it’s worth noting in case anyone stays there with no vehicle to get around in. Because of the homeless, we got our food to-go and ate got back to the hotel before it was real dark and ate in the lobby. Overall, it’s a convenient place, but the lack of cleanliness and the homeless situation will steer us elsewhere next time we need to stay near AUS.

8

Gilbert

20 oct 2025

·

Se alojó 1 noche

Good location. For a layover

10

EDUARDO

4 oct 2025

·

Se alojó 1 noche

Clean hotel and good location

10

John

18 jul 2025

·

Se alojó 1 noche

Close to airport. Easy check in, clean

10

Sabeen

21 may 2025

·

Se alojó 1 noche

Nice place. I plan to stay here next time too. Very convenient to the airport.

10

Salil

18 ago 2025

·

Se alojó 1 noche

Nice service, Nice property, convenient location.

10

Bohyun

5 jun 2025

·

Se alojó 1 noche

We stayed for layover flight and it is convenient to go the airport. The staff was very nice and the room was clean.

10

Tera

17 jun 2025

·

Se alojó 1 noche

Clean and the beds were extremely comfortable! Great location between downtown and the airport.

10

Carl

20 jul 2025

·

Se alojó 1 noche

It was convenient to the freeway but very busy/congested in the area. The price was very good for a clean, spacious room.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El bar es apreciado y algunos huéspedes disfrutaron de comida o bebidas gratuitas. Otros encontraron la cocina cerrada a veces y dijeron que la disponibilidad o la comunicación del desayuno no era clara.

Reseñas de huéspedes relacionadas

8

Lisa

11 oct 2025

·

Se alojó 4 noches

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

8

Troy

18 ago 2025

·

Se alojó 1 noche

Great stay! Wish they had advertised breakfast better as I didn’t even realize there was a breakfast available.

8

Chris

23 oct 2025

·

Se alojó 2 noches

Bar was good. Bartender was very nice! 5-STARS!!

10

Alex

13 may 2025

·

Se alojó 1 noche

Wonderful one night stay. Complimentary beer right at check in was quite welcome also. Good food from the bar, good clean room

10

Nicol

31 jul 2025

·

Se alojó 1 noche

Our flight was canceled so we did a last-minute check in. We arrived before 11 am, we ate lunch there, and they 6took pity on us and got us into our room immediately after. And yes, like most places, check in was not until 3 pm, but they allowed us into our room as soon as it was ready. The entire check in was seamless. All the staff was very friendly and went out of their way to assist us!

6

David

17 sept 2025

·

Se alojó 3 noches

Wasn’t a favorite. The rooms are rather sterile. Hard floors and perhaps larger than typical so seems a bit bare. No airport shuttle, which seems strange for an “airport” hotel. Uber is $15-20 per trip to/from the airport. Breakfast is not included. Perhaps not the best deal for these reasons.

8

Janel

30 jun 2025

·

Se alojó 1 noche

The bar area was nice as was the outside area.

10

Albert

8 sept 2025

·

Se alojó 4 noches

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

peta-gay

18 nov 2025

·

Se alojó 2 noches

Everyone and everything was great. I just wanted dinner and kitchen was closed.

10

Loretta

7 jul 2025

·

Se alojó 1 noche

Great rooms for the cost very close to airport. The only thing is the restaurant/ bar in the hotel wasn’t open. They referred us to a Tex med restaurant next door but we didn’t try that went to a local brewery Pinthouse brewing which was great!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $187	17 $261
18 $165	19 $403	20 $229	21 $299	22	23	24
25	26 $237	27 $222	28 $227	29 $203	30 $215	31 $226

DO	LU	MA	MI	JU	VI	SA
1 $144	2 $152	3 $183	4 $226	5 $226	6 $198	7 $205
8 $144	9 $172	10 $183	11 $205	12 $205	13 $185	14 $198
15 $152	16 $186	17 $209	18 $215	19 $220	20 $175	21 $186
22 $147	23 $164	24 $175	25 $174	26 $186	27 $152	28 $161
29 $147	30 $172

Four Points by Sheraton Austin Airport

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Ubicación

Reseñas de los huéspedes sobre Four Points by Sheraton Austin Airport

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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