Name: Four Points by Sheraton Austin Airport
Address: 7800 East Riverside Drive, Austin, Sud-Est d'Austin, US
Price range: 144 $US–403 $US per night
Rating: 8.55

Ce qu'en disent des voyageurs

Au Four Points by Sheraton Austin Airport, les voyageurs apprécient fréquemment des chambres très propres et spacieuses, ainsi qu'un personnel accueillant et serviable, tout en notant un emplacement pratique près de l'aéroport et un bar accueillant dans le hall d'entrée que beaucoup trouvent agréable.

Certains clients signalent du bruit provenant des sols durs et des problèmes de maintenance occasionnels dans les chambres, tels que des téléviseurs, des ferrures de porte ou des téléphones défectueux. Quelques-uns ont également constaté des retards pour obtenir de l'eau chaude. La propreté est généralement bonne, mais il y a des plaintes récurrentes concernant des draps non changés, des odeurs désagréables et un problème isolé de parasites. Les installations et les politiques suscitent des réactions mitigées : le bar est apprécié mais pas toujours ouvert, les informations concernant le petit-déjeuner peuvent être imprécises et le stationnement est payant. Dans l'ensemble, attendez-vous à un séjour pratique près de l'aéroport, avec confort et personnel serviable, mais vérifiez les détails tels que les heures d'ouverture du restaurant et les frais de stationnement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le hall d'entrée accueillant et le bar sur place ; certains mentionnent également qu'il est parfois fermé. Les informations sur le petit-déjeuner sont imprécises pour certains, et le stationnement est payant.

Avis de voyageur à ce sujet

8

Lisa

11 oct. 2025

·

A séjourné 4 nuits

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

10

LATONYA

13 sept. 2025

·

A séjourné 1 nuit

Very nice hotel, spacious, shower felt good and got a good night of sleep. Only small thing I don’t care for, is that I just received my receipt and there was a separate one for parking-$10, however when I checked-in, they never mentioned this charge and never asked if I parked. what if I had taken an uber from the airport

8

Janet

22 sept. 2025

·

A séjourné 3 nuits

I loved the staff they all were friendly professional and extremely nice. What I didn't like was being charged for parking when I didn't have a car. The front desk clerk refunded the money back to my card. When booking my hotel I didn't select parking so I was confused as to why charge me. I just feel like this hotel fraudulently tried to get an additional charges from me. I always check out and request a receipt. I don't think on my next trip to Austin I'll stay at this hotel. I'm truly a Hilton Garden person and I'll never deviate from Hilton again.

8

Troy

18 août 2025

·

A séjourné 1 nuit

Great stay! Wish they had advertised breakfast better as I didn’t even realize there was a breakfast available.

8

Chris

23 oct. 2025

·

A séjourné 2 nuits

Bar was good. Bartender was very nice! 5-STARS!!

10

Alex

13 mai 2025

·

A séjourné 1 nuit

Wonderful one night stay. Complimentary beer right at check in was quite welcome also. Good food from the bar, good clean room

10

Richard

26 sept. 2025

·

A séjourné 1 nuit

Big, clean rooms, professional staff, nice bar area in the lobby.

6

David

17 sept. 2025

·

A séjourné 3 nuits

Wasn’t a favorite. The rooms are rather sterile. Hard floors and perhaps larger than typical so seems a bit bare. No airport shuttle, which seems strange for an “airport” hotel. Uber is $15-20 per trip to/from the airport. Breakfast is not included. Perhaps not the best deal for these reasons.

10

Albert

8 sept. 2025

·

A séjourné 4 nuits

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

Loretta

7 juil. 2025

·

A séjourné 1 nuit

Great rooms for the cost very close to airport. The only thing is the restaurant/ bar in the hotel wasn’t open. They referred us to a Tex med restaurant next door but we didn’t try that went to a local brewery Pinthouse brewing which was great!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreuses critiques décrivent l'hôtel et les chambres comme étant très propres. Cependant, il y a des exceptions récurrentes, notamment des signalements de draps non lavés, d'odeurs désagréables et d'un incident isolé de parasites.

Avis de voyageur à ce sujet

8

Matthew

4 oct. 2025

·

A séjourné 1 nuit

Bed sheets were not clean. They were not changed from the last visitor stay.

8

Lisa

11 oct. 2025

·

A séjourné 4 nuits

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

6

Michael

19 sept. 2025

·

A séjourné 1 nuit

Upon check in, both of the beds had quite a bit of hair in it. The beds were made but obviously had not been changed recently. The front desk staff was apologetic and helped us get a new room. That room had a dirty bathroom but the sheets were clean so we stayed there after wiping the bathroom down ourselves. There are a few restaurants near the property. We walked about a tenth of a mile to a Mexican food place that was pretty good, but passed six homeless people in that short distance. Most were sleeping but one was eyeing us pretty heavily as we walked by. I know this is the city’s fault and not the hotel’s, but it’s worth noting in case anyone stays there with no vehicle to get around in. Because of the homeless, we got our food to-go and ate got back to the hotel before it was real dark and ate in the lobby. Overall, it’s a convenient place, but the lack of cleanliness and the homeless situation will steer us elsewhere next time we need to stay near AUS.

10

Joe

10 juil. 2025

·

A séjourné 1 nuit

Very clean, friendly and attentive staff and manager. Smelled good and clean as well.

10

Jose

13 nov. 2025

·

A séjourné 1 nuit

Overall excellent experience facility and rooms very clean.

10

Josh

13 juil. 2025

·

A séjourné 1 nuit

Cleanest hotel and best shower I’ve had in over a decade. Stay here!

10

Beth

24 sept. 2025

·

A séjourné 1 nuit

Beautiful hotel. The shade wasn’t working in my first room, but I was moved without hesitation to another. I felt the room was very clean but gave 4 stars due to a dead lizard smooshed into the carpet near the window. Otherwise great stay. Will be back.

10

Jose

24 mai 2025

·

A séjourné 1 nuit

Super clean room and restroom, bed was very comfortable. Staff was definitely very friendly, will book again for future trips to Austin

10

Nidia

21 déc. 2025

·

A séjourné 1 nuit

Friendly staff and clean rooms.

2

GUADALUPE

28 juil. 2025

·

A séjourné 1 nuit

On sat july 26th i stayed at this establishment and it was the worst. Walking in to the hotel i said to myself wow, this is nice. I was wrong. Absolutely water pressure, very humid in room causing slippery floors and room smelled like urine.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et confortables, avec de bons lits et des équipements. Certains clients ont subi des nuisances sonores provenant des étages supérieurs et des problèmes de maintenance intermittents, tels que des télécommandes de télévision, des serrures de porte ou des téléphones défectueux, et quelques-uns ont noté un débit lent de l'eau chaude.

Avis de voyageur à ce sujet

8

Kelsey

22 déc. 2025

·

A séjourné 1 nuit

I only stayed one night, but it was still a pleasant visit. The main highlight was the room! The only downside was that my tv remote didn’t work the first night for me to watch anything outside of the Marriott Bonvoy channel.

6

IMRAN

7 sept. 2025

·

A séjourné 1 nuit

Way way too noisy

10

Karen

26 sept. 2025

·

A séjourné 1 nuit

Room was large and clean. Nice toiletries provided.

10

Susan

5 oct. 2025

·

A séjourné 1 nuit

New hotel near the Austin Airport that was impeccably clean with great customer service. Hotel room was very spacious which I needed for two teenage grandchildren.

8

Melissa

27 juil. 2025

·

A séjourné 1 nuit

The room was incredibly spacious and comfortable. I wish we were staying more nights. The staff was great, when you could find them. The only issues were that the phone and the deadbolt didn’t work in the room.

8

Chris

21 sept. 2025

·

A séjourné 1 nuit

Overall good experience, however, surprisingly you can hear every footstep, bath water running, and rolling of desk chair from upstairs unit.

10

Sebastien

24 juil. 2025

·

A séjourné 1 nuit

Great. Hotel. Room close to ice machine and AC louder than expected.

10

Albert

8 sept. 2025

·

A séjourné 4 nuits

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

Beth

31 juil. 2025

·

A séjourné 1 nuit

Amazing room Comfy beds Plush linens

10

Laura

9 nov. 2025

·

A séjourné 1 nuit

So much stood out - the space upon entry was very inviting, well appointed, clean and comfortable. The room was larger than usual hotel rooms, had great amenities (in- shower shampoo, condition and body wash), there was both a sofa and a chair, thermostat worked great, and the bed linens were soft and comfortable. A really lovely, well appointed and comfortable rooom!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme étant amical, serviable et attentionné, notamment un enregistrement facile et des changements de chambre. Quelques clients ont noté des oublis du service de ménage, une communication incohérente ou des problèmes de facturation et de frais de stationnement.

Avis de voyageur à ce sujet

10

Karla

13 sept. 2025

·

A séjourné 1 nuit

Helpful, kind and efficient staff

10

Albert

15 sept. 2025

·

A séjourné 1 nuit

Friendly and helpful staff, Room was large, clean and comfortable.

2

Farranne

26 avr. 2025

·

Booked and paid through Expedia; when I checked in I confirmed all was paid… a day later they charged me for the room. So I’ve now double paid for the room. Hotel staff sent me emails from a gmail account and said I can only reach their manager by email… another gmail account. Not standard for Marriott quality at all!! There’s tons of legit hotels in the area. Avoid this one. In addition to payment issues (which luckily my credit card company is taking care of) this place is not new. It was a poorly done renovation. The AC is super loud and smells. Bathrooms are dingy and dirty. Floors in room were sticky and grimy. Avoid the dirt and scam that this place is!

10

Jeannie

1 août 2025

·

A séjourné 1 nuit

Great customer service.

10

Rickey

28 nov. 2025

·

A séjourné 1 nuit

Awesome staff

10

Umer

2 déc. 2025

·

A séjourné 1 nuit

Rooms and service was great

10

Nicol

31 juil. 2025

·

A séjourné 1 nuit

Our flight was canceled so we did a last-minute check in. We arrived before 11 am, we ate lunch there, and they 6took pity on us and got us into our room immediately after. And yes, like most places, check in was not until 3 pm, but they allowed us into our room as soon as it was ready. The entire check in was seamless. All the staff was very friendly and went out of their way to assist us!

2

Nana

18 oct. 2025

·

A séjourné 3 nuits

Terrible hotel, they don’t communicate about anything to u!

6

Jose

15 sept. 2025

·

A séjourné 2 nuits

Front staff was good. We requested are room be cleaned, new bed sheets and towels and that was never done. We had to call the front desk to get new sheets and towels. The cleaning lady was there all morning and skipped our room.

10

emil

10 nov. 2025

·

A séjourné 2 nuits

Staff unusually friendly and courteous. Being obviously sick, they did everything they could to make it easier for me.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour l'aéroport et l'accès à l'autoroute, avec quelques restaurants à proximité. Certains ont noté la congestion de la circulation et des rencontres avec des personnes sans domicile fixe lors de promenades.

Avis de voyageur à ce sujet

10

Kerry

23 nov. 2025

·

A séjourné 1 nuit

Great room and ideal location from airport. Nice and quiet.

6

Michael

19 sept. 2025

·

A séjourné 1 nuit

Upon check in, both of the beds had quite a bit of hair in it. The beds were made but obviously had not been changed recently. The front desk staff was apologetic and helped us get a new room. That room had a dirty bathroom but the sheets were clean so we stayed there after wiping the bathroom down ourselves. There are a few restaurants near the property. We walked about a tenth of a mile to a Mexican food place that was pretty good, but passed six homeless people in that short distance. Most were sleeping but one was eyeing us pretty heavily as we walked by. I know this is the city’s fault and not the hotel’s, but it’s worth noting in case anyone stays there with no vehicle to get around in. Because of the homeless, we got our food to-go and ate got back to the hotel before it was real dark and ate in the lobby. Overall, it’s a convenient place, but the lack of cleanliness and the homeless situation will steer us elsewhere next time we need to stay near AUS.

8

Gilbert

20 oct. 2025

·

A séjourné 1 nuit

Good location. For a layover

10

EDUARDO

4 oct. 2025

·

A séjourné 1 nuit

Clean hotel and good location

10

John

18 juil. 2025

·

A séjourné 1 nuit

Close to airport. Easy check in, clean

10

Sabeen

21 mai 2025

·

A séjourné 1 nuit

Nice place. I plan to stay here next time too. Very convenient to the airport.

10

Salil

18 août 2025

·

A séjourné 1 nuit

Nice service, Nice property, convenient location.

10

Bohyun

5 juin 2025

·

A séjourné 1 nuit

We stayed for layover flight and it is convenient to go the airport. The staff was very nice and the room was clean.

10

Tera

17 juin 2025

·

A séjourné 1 nuit

Clean and the beds were extremely comfortable! Great location between downtown and the airport.

10

Carl

20 juil. 2025

·

A séjourné 1 nuit

It was convenient to the freeway but very busy/congested in the area. The price was very good for a clean, spacious room.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le bar est apprécié et certains clients ont apprécié la nourriture ou les boissons gratuites. D'autres ont trouvé la cuisine fermée à certains moments et ont déclaré que la disponibilité du petit-déjeuner ou la communication était imprécise.

Avis de voyageur à ce sujet

8

Lisa

11 oct. 2025

·

A séjourné 4 nuits

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

8

Troy

18 août 2025

·

A séjourné 1 nuit

Great stay! Wish they had advertised breakfast better as I didn’t even realize there was a breakfast available.

8

Chris

23 oct. 2025

·

A séjourné 2 nuits

Bar was good. Bartender was very nice! 5-STARS!!

10

Alex

13 mai 2025

·

A séjourné 1 nuit

Wonderful one night stay. Complimentary beer right at check in was quite welcome also. Good food from the bar, good clean room

10

Nicol

31 juil. 2025

·

A séjourné 1 nuit

Our flight was canceled so we did a last-minute check in. We arrived before 11 am, we ate lunch there, and they 6took pity on us and got us into our room immediately after. And yes, like most places, check in was not until 3 pm, but they allowed us into our room as soon as it was ready. The entire check in was seamless. All the staff was very friendly and went out of their way to assist us!

6

David

17 sept. 2025

·

A séjourné 3 nuits

Wasn’t a favorite. The rooms are rather sterile. Hard floors and perhaps larger than typical so seems a bit bare. No airport shuttle, which seems strange for an “airport” hotel. Uber is $15-20 per trip to/from the airport. Breakfast is not included. Perhaps not the best deal for these reasons.

8

Janel

30 juin 2025

·

A séjourné 1 nuit

The bar area was nice as was the outside area.

10

Albert

8 sept. 2025

·

A séjourné 4 nuits

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

peta-gay

18 nov. 2025

·

A séjourné 2 nuits

Everyone and everything was great. I just wanted dinner and kitchen was closed.

10

Loretta

7 juil. 2025

·

A séjourné 1 nuit

Great rooms for the cost very close to airport. The only thing is the restaurant/ bar in the hotel wasn’t open. They referred us to a Tex med restaurant next door but we didn’t try that went to a local brewery Pinthouse brewing which was great!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $144	2 $152	3 $183	4 $226	5 $226	6 $198	7 $205
8 $144	9 $172	10 $183	11 $205	12 $205	13 $185	14 $198
15 $152	16 $186	17 $209	18 $215	19 $220	20 $175	21 $186
22 $147	23 $164	24 $175	25 $174	26 $186	27 $152	28 $161
29 $147	30 $172

Four Points by Sheraton Austin Airport

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 1 très grand lit et 1 canapé-lit, accessible aux personnes à mobilité réduite

Suite, 1 chambre

Chambre Deluxe, plusieurs lits (Mobility Accessible with Bathtub)

Chambre Supérieure, plusieurs lits

Chambre Deluxe, plusieurs lits

Chambre Deluxe, 1 très grand lit

Chambre Supérieure, 1 très grand lit et 1 canapé-lit

Chambre Supérieure, plusieurs lits, douche accessible en fauteuil roulant

Chambre Supérieure, 1 très grand lit et 1 canapé-lit, accessible aux personnes malentendantes

Chambre Supérieure, plusieurs lits, accessible aux personnes malentendantes

Avis des voyageurs sur Four Points by Sheraton Austin Airport

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $187	17 $261
18 $165	19 $403	20 $229	21 $299	22	23	24
25	26 $237	27 $222	28 $227	29 $203	30 $215	31 $226