The DeSoto

I love

We frequent the DeSoto a good bit. Was unfortunate that this time there was a conference literally right in front of our room that filled what was supposed to be a relaxing visit with incredible noise most of the day from the conference and then most of the evening from the reception that happened at the pool which was right outside of our balcony. We don’t generally have issues at this property so we are treating it as a one off. Would LOVE for them to be more realistic with their valet rates when it’s the only parking option available. $55/day is a bit disgusting

We had a great two night stay at the DeSoto. Hotel was clean, staff was friendly. It was located very close to everything we wanted to do.

The pool was closed because they neglected to get it pre approved by board of health which needed to be done. Someone dropped the ball on that. I was very disappointed since the pool was the main reason I booked the property. I was not happy and insisted to be recompensed for that and was given a 25% refund on our room for the entire stay (the squeaky wheel gets greased). Our room was not cleaned when we returned at 2:45 which is unacceptable for people staying multiple nights. We needed to shower and dress for an event so we just exchanged used towels for new towels and made our own beds. Not something I want to do on vacation. The hallways need a refresh. Carpets fraying and need to be repainted. Lastly our bathroom was in need of refresh. If all these things get addressed the hotel would be worth the price. Otherwise not.

It was our first time staying at The DeSoto and visiting Savannah. The hotel is in a great location in the historic district. It’s beautifully maintained with a mix of old and new. The staff was friendly and checking in was a breeze