This was one of the worst hotel experiences I’ve had. As soon as we got to the 3rd floor, there was a strong odor of cigarettes and marijuana throughout the hallway. When we entered our room, the smell was even worse, and to make matters worse, the guest next door was playing extremely loud music. We ended up leaving the room almost immediately. While we were outside, another guest mentioned there were blood stains on their sheets, which was very concerning. Even more disappointing, they said the front desk attendant earlier responded with “what do you want me to do about it?”—completely unprofessional. We were moved to another room, but the issues didn’t improve. The sheets were still stained, and the 2nd floor hallway had the same unpleasant odor. Overall, the cleanliness, noise level, and customer service were all unacceptable. I would not recommend staying here.
This was one of the worst hotel experiences I’ve had. As soon as we got to the 3rd floor, there was a strong odor of cigarettes and marijuana throughout the hallway. When we entered our room, the smell was even worse, and to make matters worse, the guest next door was playing extremely loud music. We ended up leaving the room almost immediately. While we were outside, another guest mentioned there were blood stains on their sheets, which was very concerning. Even more disappointing, they said the front desk attendant earlier responded with “what do you want me to do about it?”—completely unprofessional. We were moved to another room, but the issues didn’t improve. The sheets were still stained, and the 2nd floor hallway had the same unpleasant odor. Overall, the cleanliness, noise level, and customer service were all unacceptable. I would not recommend staying here.