Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotel bem localizado e estrutura geral boa, porém encontra-se degradado, sem reformas, dando aspecto de abandono. Serviço de camareira péssimo, não colocou toalhas de banho por 2x, tendo que reclamar por elas, entrou no quarto e não retirou o lixo, não arrumou as camas alegando que tinha objeto pessoal em cima dela. Cafeteira do quarto quebrada. Uma das recepcionistas excelente, as demais são razoáveis.

Room was clean and beds were comfortable. The price was great for staying in a nice hotel on the water with a beautiful surrounding area. It was better than I expected based on their review score. The little gym was decent with nice weights and other equipment. Restaurant was good too.

Yes

Location is great. The ocean view is great. We had a nice walk to Japanese Garden and around the hotel. Went to Suisan nearby and had Poke over rice.

No soap in the shower, container was empty. Other than that our stay was great!