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Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

96 US$

/ noche

Promedio para septiembre

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Habitación

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Habitación

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Habitación

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Piscina

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Restaurante

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96 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, los precios por noche son de 81 US$ de media en el mes más barato (diciembre) y de 140 US$ en el mes más caro (agosto), según los últimos 12 meses.

Precio medio por noche en Holiday Inn Hotel & Suites Des Moines-Northwest by IHG por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	81 US$
febrero	82 US$
marzo	90 US$
abril	107 US$
mayo	111 US$
junio	119 US$
julio	108 US$
agosto	140 US$
septiembre	96 US$
octubre	105 US$
noviembre	93 US$
diciembre	81 US$

Más caro: agosto (aprox. 140 US$)

Más barato: diciembre (aprox. 81 US$)

Acerca de esta propiedad

No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina cubierta y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, tiendas en el alojamiento y un salón de baile. Podrás apro...

Servicios

No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina cubierta y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, tiendas en el alojamiento y un salón de baile. Podrás aprovechar el servicio de transporte gratuito, que te llevará hasta a 2 millas de distancia.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios y check-in exprés a tu disposición. ¿Estás organizando un evento en Urbandale? En este hotel tienes a tu disposición 1394 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito previa petición.

Comida

Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé todos los días de 06:30 a 10:30 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 198 habitaciones con frigorífico y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño parcialmente abierto está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.

Ubicación

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG de Urbandale está a menos de 15 minutos en coche de Drake University y Casey's Center. Además, este hotel se encuentra a 17,6 km de Centro comercial Jordan Creek Town Center y a 18,6 km de Adventureland.

Qué hay cerca

Centro Comercial Merle Hay(1.4 millas)
Buccaneer Arena(3.4 millas)
Drake University(4.7 millas)
Salón de baile Val Air(5 millas)
Des Moines Community Playhouse (teatro)(5.1 millas)
Knapp Center(5.3 millas)
Saylorville Lake(5.3 millas)
Broadlawns Medical Center(5.4 millas)
Centro de Artes de Des Moines(5.6 millas)
Valley Junction(6 millas)
Salisbury House(6.1 millas)
Valley West Mall(6.3 millas)
Pump It Up(6.5 millas)
Parque de trampolines en interior Sky Zone(6.5 millas)
Water Works Park(6.7 millas)
El aeropuerto más práctico para llegar a Holiday Inn Hotel & Suites Des Moines - Northwest by IHG se encuentra en Aeropuerto Internacional de Des Moines (DSM)(22.5 millas)

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones

Ubicación

4800 Merle Hay Road, Des Moines, Iowa, Estados Unidos

Centro Comercial Merle Hay (1.4 millas)

Buccaneer Arena (3.4 millas)

Drake University (4.7 millas)

Salón de baile Val Air (5 millas)

Des Moines Community Playhouse (teatro) (5.1 millas)

Knapp Center (5.3 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

7.7

Bueno

Basado en 1002 comentarios verificados

¿Quién se queda aquí?

Trabajo

59%

Pareja

10%

Familia

20%

Grupo

5%

Solo/a

3%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, los huéspedes elogian con frecuencia al personal amable y servicial, así como la ubicación conveniente, al tiempo que señalan instalaciones anticuadas, limpieza irregular y problemas de mantenimiento como fallos en el sistema de calefacción y aire acondicionado, retrasos en los ascensores y cierres ocasionales de la piscina.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, los huéspedes elogian con frecuencia al personal amable y servicial, así como la ubicación conveniente, al tiempo que señalan instalaciones anticuadas, limpieza irregular y problemas de mantenimiento como fallos en el sistema de calefacción y aire acondicionado, retrasos en los ascensores y cierres ocasionales de la piscina.

Muchos encuentran las camas cómodas, pero las habitaciones a menudo se describen como desgastadas, con baños pequeños o poco ventilados, olores a humedad y electrodomésticos averiados en ocasiones. El Bennigan's adjunto es conveniente, aunque el desayuno normalmente no está incluido y las opiniones son variadas. Espere una estancia funcional con un personal acogedor, pero con un mantenimiento y servicios variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones se sienten anticuadas. Las reseñas mencionan repetidamente problemas con la piscina (agua fría, cierres ocasionales o poco mantenimiento) y ascensores lentos o que no funcionan correctamente; el Bennigan's adjunto es una opción conveniente en el lugar.

Reseñas de huéspedes relacionadas

10

Rob

8 sept 2023

·

Se alojó 1 noche

The room was comfortable and clean. The service was great. The fitness room was great to have.

The room was comfortable and clean. The service was great. The fitness room was great to have.

8

Brooke

10 abr 2023

·

Se alojó 1 noche

Pool was closed. Super disappointing for a family stay.

Pool was closed. Super disappointing for a family stay.

6

Kimberly

6 dic 2025

·

Se alojó 3 noches

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

4

Kristie

5 nov 2023

·

Se alojó 1 noche

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

4

William

16 jun 2025

·

Se alojó 2 noches

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

8

Jerry

19 sept 2024

·

Se alojó 1 noche

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

2

Colleen

5 jun 2025

·

Se alojó 1 noche

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Larryn

6 abr 2024

·

Se alojó 1 noche

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

10

Daniel

14 jun 2025

·

Se alojó 1 noche

Restaurant adjacent. Nice decore. Nice people.

Restaurant adjacent. Nice decore. Nice people.

10

James

23 abr 2025

·

Se alojó 1 noche

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es irregular: muchos huéspedes encontraron las habitaciones limpias, pero otros informaron sobre áreas sucias u olorosas a humedad, ropa de cama manchada y suciedad por mantenimiento. Varias reseñas mencionan chinches, lo que preocupó a algunos viajeros.

Reseñas de huéspedes relacionadas

10

Kristen

27 oct 2025

·

Se alojó 1 noche

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

4

Christine

6 jul 2025

·

Se alojó 1 noche

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

6

Kimberly

20 jun 2025

·

Se alojó 1 noche

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

10

Jacqueline

11 ago 2024

·

Se alojó 1 noche

Everything was clean at the hotel.

Everything was clean at the hotel.

2

Gabriel

30 jun 2024

·

Se alojó 1 noche

Bedbugs!!!

Bedbugs!!!

2

Nubia

24 abr 2025

·

Se alojó 2 noches

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

4

William

16 jun 2025

·

Se alojó 2 noches

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

4

Patricia

3 nov 2023

·

Se alojó 1 noche

Room was very dusty. Lamp shades were furry at bottom

Room was very dusty. Lamp shades were furry at bottom

2

Colleen

5 jun 2025

·

Se alojó 1 noche

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Romina

10 ago 2025

·

Se alojó 4 noches

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las camas son generalmente cómodas, pero las habitaciones son anticuadas, con problemas recurrentes de calefacción y aire acondicionado, baños pequeños o poco ventilados, olores a humedad y problemas de mantenimiento intermitentes como frigoríficos averiados, poca presión de agua, fugas o televisores que no funcionan. El ruido de los ascensores se nota en algunas habitaciones.

Reseñas de huéspedes relacionadas

6

Nick

8 dic 2024

·

Se alojó 1 noche

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

6

Kimberly

6 dic 2025

·

Se alojó 3 noches

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

6

Jenna

9 nov 2025

·

Se alojó 1 noche

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

4

Christopher

19 abr 2025

·

Se alojó 1 noche

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

6

Mark

11 ago 2025

·

Se alojó 1 noche

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

8

Thomas

7 sept 2025

·

Se alojó 3 noches

Mini fridge was not working.

Mini fridge was not working.

6

Teresa

20 jul 2024

·

Se alojó 2 noches

Very clean room. It’s just outdated and the water pressure was terrible.

Very clean room. It’s just outdated and the water pressure was terrible.

6

Katie

29 mar 2024

·

Se alojó 2 noches

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

4

Benjamin

11 jul 2025

·

Se alojó 1 noche

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

8

Jeanne

17 abr 2023

·

Se alojó 2 noches

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es elogiado con frecuencia por su amabilidad, ayuda y disposición a complacer. Sin embargo, los huéspedes también informan sobre interacciones ocasionales descorteses, falta de seguimiento de las solicitudes y problemas aislados con el registro de entrada, la facturación o el servicio de transporte.

Reseñas de huéspedes relacionadas

6

Michelle

8 abr 2025

·

Se alojó 1 noche

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

2

Patricia

28 nov 2023

·

Se alojó 1 noche

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

10

Lorilei

14 feb 2025

·

Se alojó 1 noche

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

10

Barbara

8 oct 2025

·

Se alojó 1 noche

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

4

William

16 jun 2025

·

Se alojó 2 noches

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

10

DAVID

1 may 2023

·

Se alojó 3 noches

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

10

Sarah

10 oct 2024

·

Se alojó 2 noches

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

10

Jennifer

2 jun 2025

·

Se alojó 1 noche

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

10

Michael

11 may 2023

·

Se alojó 2 noches

Clean and quiet with great check-in staff.

Clean and quiet with great check-in staff.

6

Mark

11 jul 2023

·

Se alojó 1 noche

Front staff very unfriendly.

Front staff very unfriendly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para acceder a la autopista y para ir a Des Moines, y muchos huéspedes se sintieron seguros. Algunos señalan que la zona circundante parece de dudosa reputación o tiene opciones de restauración limitadas, y la entrada puede ser difícil de encontrar.

Reseñas de huéspedes relacionadas

10

Jeff

1 jul 2025

·

Se alojó 1 noche

Short distance to des moines. Nice place

Short distance to des moines. Nice place

10

Christopher

21 feb 2025

·

Se alojó 1 noche

Was a little hard to find the property but was a nice place to stay at for the weekend.

Was a little hard to find the property but was a nice place to stay at for the weekend.

10

Roland

7 oct 2024

·

Se alojó 3 noches

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

10

Barbara

26 jul 2024

·

Se alojó 1 noche

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

10

Melissa

15 sept 2025

·

Se alojó 1 noche

Convenient location. Good price point

Convenient location. Good price point

8

Jerry

19 sept 2024

·

Se alojó 1 noche

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

10

Roland

28 oct 2024

·

Se alojó 3 noches

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

10

Joshua

2 sept 2024

·

Se alojó 1 noche

Favorite place to stay in Des Moines, great location and cleanliness

Favorite place to stay in Des Moines, great location and cleanliness

8

Tayler

12 ago 2025

·

Se alojó 1 noche

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

8

Jacob

17 dic 2024

·

Se alojó 1 noche

Very little lighting in the rear parking lot

Very little lighting in the rear parking lot

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El Bennigan's adjunto es práctico y generalmente agradable. El desayuno a menudo no está incluido y las opciones de pago reciben opiniones diversas, desde una relación calidad-precio mediocre en el buffet hasta un buen servicio entre semana.

Reseñas de huéspedes relacionadas

8

Mary

6 abr 2024

·

Se alojó 1 noche

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

10

Casey

9 dic 2023

·

Se alojó 1 noche

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

10

John

1 oct 2023

·

Se alojó 1 noche

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

10

Justina

28 mar 2025

·

Se alojó 1 noche

It was an excellent stay and restaurant attached was great

It was an excellent stay and restaurant attached was great

10

Charles

16 ene 2024

·

Se alojó 1 noche

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

8

Robin

29 jul 2025

·

Se alojó 1 noche

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

6

Larryn

6 abr 2024

·

Se alojó 1 noche

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

6

Terence

25 ago 2024

·

Se alojó 2 noches

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

10

James

23 abr 2025

·

Se alojó 1 noche

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

8

Jack

10 abr 2023

·

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

8

Rosa

18 jul 2025

·

Se alojó 1 noche

Todo muy bien pero por el precio que pagué esperaba una habitación más bonita.

Todo muy bien pero por el precio que pagué esperaba una habitación más bonita.

10

IDELFONSO

23 ago 2024

·

Se alojó 1 noche

En verdad todo exelente

En verdad todo exelente

10

Linda

5 ago 2026

·

Se alojó 1 noche

Room was clean, hotel was quiet.

Room was clean, hotel was quiet.

4

Nikki

28 jun 2026

·

Se alojó 2 noches

The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.

The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.

10

Sonja

22 jun 2026

·

Se alojó 1 noche

Quiet and clean! Restaurant attached was great 👍

Quiet and clean! Restaurant attached was great 👍

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8 $110	9 $95	10 $95	11 $109	12 $102
13 $90	14 $90	15 $90	16 $90	17 $90	18 $122	19 $114
20 $90	21 $90	22 $90	23 $90	24 $90	25 $130	26 $134
27 $90	28 $97	29 $93	30 $93

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado planes de tarifas con desayuno incluido lo recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará una tasa de desayuno por cada huésped adicional. Los huéspedes que hayan reservado planes de tarifas con cena incluida la recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará un cargo por la cena por cada huésped adicional.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
El alojamiento cuenta con extintor.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de Clean Promise (IHG).
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
Es posible realizar el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno tipo bufé: 15 USD por persona (precio aproximado)
Mascotas: 40 USD por mascota, por estancia
No se cobran tasas por los animales de servicio
Microondas en la habitación: 7 USD por noche.

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.