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Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

96 $US

/nuit

Moyenne pour septembre

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Image 1

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Chambre

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Chambre

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Piscine

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Restaurant

Sélectionnez les dates pour voir les prix et les disponibilités

96 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, les prix par nuit s'élèvent en moyenne à 81 $US pendant le mois le moins cher (décembre) et à 140 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.

Prix moyen par nuit à Holiday Inn Hotel & Suites Des Moines-Northwest by IHG selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	81 $US
février	82 $US
mars	90 $US
avril	107 $US
mai	111 $US
juin	119 $US
juillet	108 $US
août	140 $US
septembre	96 $US
octobre	105 $US
novembre	93 $US
décembre	81 $US

Le plus cher : août (env. 140 $US)

Le moins cher : décembre (env. 81 $US)

À propos de cet établissement

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi...

Équipements

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, des magasins et une salle de bal. Grimpez à bord de la navette gratuite et rejoignez plusieurs destinations dans un rayon de 2 miles.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service d'arrivée express. Si vous devez organiser une réunion à Urbandale, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1394 mètres carrés et comprenant un espace de conférence et des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (disponible sur demande).

Repas

Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 10 h 30 moyennant un supplément.

Chambres

Les 198 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain semi-ouverte avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Pratique pour explorer Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG se trouve à moins de 15 minutes en voiture de Drake University et Casey's Center. Cet hôtel se trouve à 18,6 km de Adventureland et à 17,6 km de Centre commercial Jordan Creek Town Center.

À proximité

Merle Hay Mall (centre commercial)(1.4 miles)
Des Moines Buccaneers (palais des sports)(3.4 miles)
Drake University(4.7 miles)
Val Air Ballroom (salle de danse et de spectacles)(5 miles)
Théâtre Des Moines Community Playhouse(5.1 miles)
Knapp Center(5.3 miles)
Saylorville Lake(5.3 miles)
Broadlawns Medical Center(5.4 miles)
Des Moines Art Center (centre artistique)(5.6 miles)
Valley Junction(6 miles)
Salisbury House(6.1 miles)
Valley West Mall(6.3 miles)
Activité ludique Pump It Up(6.5 miles)
Activité ludique Sky Zone Indoor Trampoline Park(6.5 miles)
Water Works Park(6.7 miles)
Aéroport principal le plus pratique pour rejoindre Holiday Inn Hotel & Suites Des Moines - Northwest by IHG : Aéroport international de Des Moines (DSM)(22.5 miles)

Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre

Emplacement

4800 Merle Hay Road, Des Moines, Iowa, États-Unis d’Amérique

Merle Hay Mall (centre commercial) (1.4 miles)

Des Moines Buccaneers (palais des sports) (3.4 miles)

Drake University (4.7 miles)

Val Air Ballroom (salle de danse et de spectacles) (5 miles)

Théâtre Des Moines Community Playhouse (5.1 miles)

Knapp Center (5.3 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

7.7

Bien

Basé sur 1 002 avis vérifiés

Qui séjourne ici ?

Affaires

59%

Couples

10%

Familles

20%

Groupes

5%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, les clients apprécient fréquemment le personnel accueillant et serviable, ainsi que l'emplacement pratique, tout en soulignant des installations vieillottes, une propreté inégale et des problèmes d'entretien tels que des problèmes de climatisation, des retards d'ascenseur et des fermetures occasionnelles de la piscine.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, les clients apprécient fréquemment le personnel accueillant et serviable, ainsi que l'emplacement pratique, tout en soulignant des installations vieillottes, une propreté inégale et des problèmes d'entretien tels que des problèmes de climatisation, des retards d'ascenseur et des fermetures occasionnelles de la piscine.

Beaucoup trouvent les lits confortables, mais les chambres sont souvent décrites comme usées, avec des salles de bains petites ou mal ventilées, des odeurs de moisi et des appareils électroménagers parfois en panne. Le Bennigan's attenant est pratique, bien que le petit-déjeuner ne soit généralement pas inclus et que les avis soient mitigés. Attendez-vous à un séjour fonctionnel avec un personnel accueillant, mais un entretien et des équipements variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations semblent vieillottes. Les avis mentionnent régulièrement des problèmes de piscine (eau froide, fermetures occasionnelles ou entretien insuffisant) et des ascenseurs lents ou défectueux ; le Bennigan's attenant offre une option pratique sur place.

Avis de voyageur à ce sujet

10

Rob

8 sept. 2023

·

A séjourné 1 nuit

The room was comfortable and clean. The service was great. The fitness room was great to have.

The room was comfortable and clean. The service was great. The fitness room was great to have.

8

Brooke

10 avr. 2023

·

A séjourné 1 nuit

Pool was closed. Super disappointing for a family stay.

Pool was closed. Super disappointing for a family stay.

6

Kimberly

6 déc. 2025

·

A séjourné 3 nuits

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

4

Kristie

5 nov. 2023

·

A séjourné 1 nuit

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

4

William

16 juin 2025

·

A séjourné 2 nuits

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

8

Jerry

19 sept. 2024

·

A séjourné 1 nuit

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

2

Colleen

5 juin 2025

·

A séjourné 1 nuit

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Larryn

6 avr. 2024

·

A séjourné 1 nuit

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

10

Daniel

14 juin 2025

·

A séjourné 1 nuit

Restaurant adjacent. Nice decore. Nice people.

Restaurant adjacent. Nice decore. Nice people.

10

James

23 avr. 2025

·

A séjourné 1 nuit

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : de nombreux clients ont trouvé les chambres propres, mais d'autres ont signalé des zones sales ou sentant le moisi, du linge taché et de la saleté due à l'entretien. Plusieurs critiques mentionnent la présence de punaises de lit, ce qui a inquiété certains voyageurs.

Avis de voyageur à ce sujet

10

Kristen

27 oct. 2025

·

A séjourné 1 nuit

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

4

Christine

6 juil. 2025

·

A séjourné 1 nuit

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

6

Kimberly

20 juin 2025

·

A séjourné 1 nuit

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

10

Jacqueline

11 août 2024

·

A séjourné 1 nuit

Everything was clean at the hotel.

Everything was clean at the hotel.

2

Gabriel

30 juin 2024

·

A séjourné 1 nuit

Bedbugs!!!

Bedbugs!!!

2

Nubia

24 avr. 2025

·

A séjourné 2 nuits

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

4

William

16 juin 2025

·

A séjourné 2 nuits

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

4

Patricia

3 nov. 2023

·

A séjourné 1 nuit

Room was very dusty. Lamp shades were furry at bottom

Room was very dusty. Lamp shades were furry at bottom

2

Colleen

5 juin 2025

·

A séjourné 1 nuit

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Romina

10 août 2025

·

A séjourné 4 nuits

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont généralement confortables, mais les chambres sont vieillottes et présentent des problèmes récurrents de climatisation, de petites salles de bains mal ventilées, des odeurs de moisi et des problèmes d'entretien intermittents tels que des réfrigérateurs en panne, une faible pression d'eau, des fuites ou des téléviseurs ne fonctionnant pas. Le bruit des ascenseurs est parfois remarqué dans certaines chambres.

Avis de voyageur à ce sujet

6

Nick

8 déc. 2024

·

A séjourné 1 nuit

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

6

Kimberly

6 déc. 2025

·

A séjourné 3 nuits

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

6

Jenna

9 nov. 2025

·

A séjourné 1 nuit

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

4

Christopher

19 avr. 2025

·

A séjourné 1 nuit

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

6

Mark

11 août 2025

·

A séjourné 1 nuit

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

8

Thomas

7 sept. 2025

·

A séjourné 3 nuits

Mini fridge was not working.

Mini fridge was not working.

6

Teresa

20 juil. 2024

·

A séjourné 2 nuits

Very clean room. It’s just outdated and the water pressure was terrible.

Very clean room. It’s just outdated and the water pressure was terrible.

6

Katie

29 mars 2024

·

A séjourné 2 nuits

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

4

Benjamin

11 juil. 2025

·

A séjourné 1 nuit

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

8

Jeanne

17 avr. 2023

·

A séjourné 2 nuits

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité, son aide et sa serviabilité. Cependant, les clients signalent également des interactions occasionnelles désagréables, un suivi insuffisant des demandes et des problèmes isolés liés à l'enregistrement, à la facturation ou à la navette.

Avis de voyageur à ce sujet

6

Michelle

8 avr. 2025

·

A séjourné 1 nuit

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

2

Patricia

28 nov. 2023

·

A séjourné 1 nuit

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

10

Lorilei

14 févr. 2025

·

A séjourné 1 nuit

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

10

Barbara

8 oct. 2025

·

A séjourné 1 nuit

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

4

William

16 juin 2025

·

A séjourné 2 nuits

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

10

DAVID

1 mai 2023

·

A séjourné 3 nuits

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

10

Sarah

10 oct. 2024

·

A séjourné 2 nuits

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

10

Jennifer

2 juin 2025

·

A séjourné 1 nuit

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

10

Michael

11 mai 2023

·

A séjourné 2 nuits

Clean and quiet with great check-in staff.

Clean and quiet with great check-in staff.

6

Mark

11 juil. 2023

·

A séjourné 1 nuit

Front staff very unfriendly.

Front staff very unfriendly.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour accéder à l'autoroute et se rendre à Des Moines, et de nombreux clients s'y sont sentis en sécurité. Certains soulignent que les environs semblent peu recommandables ou que les options de restauration sont limitées, et l'entrée peut être difficile à trouver.

Avis de voyageur à ce sujet

10

Jeff

1 juil. 2025

·

A séjourné 1 nuit

Short distance to des moines. Nice place

Short distance to des moines. Nice place

10

Christopher

21 févr. 2025

·

A séjourné 1 nuit

Was a little hard to find the property but was a nice place to stay at for the weekend.

Was a little hard to find the property but was a nice place to stay at for the weekend.

10

Roland

7 oct. 2024

·

A séjourné 3 nuits

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

10

Barbara

26 juil. 2024

·

A séjourné 1 nuit

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

10

Melissa

15 sept. 2025

·

A séjourné 1 nuit

Convenient location. Good price point

Convenient location. Good price point

8

Jerry

19 sept. 2024

·

A séjourné 1 nuit

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

10

Roland

28 oct. 2024

·

A séjourné 3 nuits

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

10

Joshua

2 sept. 2024

·

A séjourné 1 nuit

Favorite place to stay in Des Moines, great location and cleanliness

Favorite place to stay in Des Moines, great location and cleanliness

8

Tayler

12 août 2025

·

A séjourné 1 nuit

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

8

Jacob

17 déc. 2024

·

A séjourné 1 nuit

Very little lighting in the rear parking lot

Very little lighting in the rear parking lot

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le Bennigan's attenant est pratique et généralement apprécié. Le petit-déjeuner n'est souvent pas inclus et les options payantes reçoivent des avis mitigés, allant d'un buffet de qualité médiocre à un bon service en semaine.

Avis de voyageur à ce sujet

8

Mary

6 avr. 2024

·

A séjourné 1 nuit

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

10

Casey

9 déc. 2023

·

A séjourné 1 nuit

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

10

John

1 oct. 2023

·

A séjourné 1 nuit

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

10

Justina

28 mars 2025

·

A séjourné 1 nuit

It was an excellent stay and restaurant attached was great

It was an excellent stay and restaurant attached was great

10

Charles

16 janv. 2024

·

A séjourné 1 nuit

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

8

Robin

29 juil. 2025

·

A séjourné 1 nuit

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

6

Larryn

6 avr. 2024

·

A séjourné 1 nuit

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

6

Terence

25 août 2024

·

A séjourné 2 nuits

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

10

James

23 avr. 2025

·

A séjourné 1 nuit

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

8

Jack

10 avr. 2023

·

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Norma

29 sept. 2024

·

A séjourné 1 nuit

.

.

10

Linda

5 août 2026

·

A séjourné 1 nuit

Room was clean, hotel was quiet.

Room was clean, hotel was quiet.

4

Nikki

28 juin 2026

·

A séjourné 2 nuits

The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.

The rooms are small. The bathroom is extremely small. There was a dirty sock under the AC therefore the room wasn’t cleaned properly. We left the tv on for our dog in the crate so she wouldn’t hear/bark at hallway noise. When we returned to room, the tv was off and the thermostat was turned to 76. Very weird.

10

Sonja

22 juin 2026

·

A séjourné 1 nuit

Quiet and clean! Restaurant attached was great 👍

Quiet and clean! Restaurant attached was great 👍

6

Summer

11 mai 2026

·

A séjourné 2 nuits

It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best.

It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best.

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Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8 $99	9 $95	10 $95	11 $109	12 $102
13 $90	14 $90	15 $90	16 $90	17 $90	18 $122	19 $114
20 $90	21 $90	22 $90	23 $90	24 $90	25 $130	26 $134
27 $90	28 $97	29 $93	30 $93

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les clients ayant opté pour le niveau tarifaire Petit-déjeuner inclus bénéficient d’un petit-déjeuner pour 2 adultes maximum qui partagent une chambre. Pour toute personne supplémentaire, le petit-déjeuner est facturé. Les voyageurs ayant opté pour le niveau tarifaire Dîner inclus bénéficient d’un dîner pour 2 adultes maximum qui partagent une chambre. Des frais de dîner s’appliquent pour toute personne supplémentaire.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Clean Promise (IHG).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte environ 15 USD par personne
Animaux de compagnie : 40 USD par animal et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Micro-ondes dans la chambre : 7 USD par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.