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Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

US$ 105

/ noite

Média para outubro

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Quarto

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Quarto

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Quarto

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Piscina

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - Restaurante

Preços para Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

Selecione datas para ver preços e disponibilidade

US$ 105

/ noite

Média para outubro

Média de preços por mês

Em Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, a diária custa em média US$ 81 no mês mais barato (dezembro) e US$ 130 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em Holiday Inn Hotel & Suites Des Moines-Northwest by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 81
fevereiro	US$ 82
março	US$ 90
abril	US$ 107
maio	US$ 111
junho	US$ 119
julho	US$ 108
agosto	US$ 130
setembro	US$ 98
outubro	US$ 105
novembro	US$ 93
dezembro	US$ 81

Mais caro: agosto (aprox. US$ 130)

Mais barato: dezembro (aprox. US$ 81)

Sobre esta propriedade

Aproveite as instalações recreativas, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece Wi-Fi de cortesia, lojas no local e salão de baile. Os hóspedes podem pegar uma carona em nosso traslado de cortesia, que oper...

Comodidades

Aproveite as instalações recreativas, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece Wi-Fi de cortesia, lojas no local e salão de baile. Os hóspedes podem pegar uma carona em nosso traslado de cortesia, que opera até 2 mi

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e check-in expresso. Hotel possui um espaço de 1394 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Urbandale. Há serviço de traslado de/para o aeroporto (disponível quando solicitado) de cortesia.

Jantar

Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 198 quartos com geladeiras e TVs de tela plana. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro integrado possui produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.

Localização

Com ótima localização em Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG fica a cerca de 15 minutos de carro de Casey's Center e de Jordan Creek Town Center. Este hotel fica a 18,6 km de Adventureland e a 2,2 km de Merle Hay Mall.

Lugares próximos

Merle Hay Mall(1.4 milhas)
Sede da Pioneer Hi-Bred(2.3 milhas)
IHS-Iowa Health Systems(2.9 milhas)
Buccaneer Arena(3.4 milhas)
Iowa Gold Star Military Museum(3.7 milhas)
Campo de golfe municipal de Waveland(4 milhas)
Drake University(4.7 milhas)
Windsor Heights Dog Park(4.7 milhas)
Val Air Ballroom(5 milhas)
Des Moines Community Playhouse(5.1 milhas)
Knapp Center(5.3 milhas)
Saylorville Lake(5.3 milhas)
Broadlawns Medical Center(5.4 milhas)
Des Moines Art Center(5.6 milhas)
Valley Junction(6 milhas)
O aeroporto mais próximo para chegar a Holiday Inn Hotel & Suites Des Moines(22.5 milhas)

Localização

4800 Merle Hay Road, Des Moines, Iowa, Estados Unidos

Merle Hay Mall (1.4 milhas)

Sede da Pioneer Hi-Bred (2.3 milhas)

IHS-Iowa Health Systems (2.9 milhas)

Buccaneer Arena (3.4 milhas)

Iowa Gold Star Military Museum (3.7 milhas)

Campo de golfe municipal de Waveland (4 milhas)

Mais informações sobre a localização

Opções de quarto

7

Suíte, 1 quarto (Living Area)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

2

Quarto standard

Detalhes do quarto

1 Cama De Casal Grande

ou

1 Cama De Solteiro

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

6

Suíte, 2 camas Queen, acessível (Communication Accessible)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

11

Suíte, 1 cama King (Parlour Room)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

8

Suíte, 1 cama King (Additional Living and Dining Area)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Área de refeição separada

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

6

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

6

Quarto, 1 cama King, acessível (Mobility Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

7

Quarto standard, 1 cama King, acessível (Communication, Accessible Tub)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

6

Suíte, 1 quarto (Living and Dining Area)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Área de refeição separada

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

6

Suíte, 2 camas Queen (Additional Living and Dining Area)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Área de refeição separada

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

7

Quarto standard, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

Avaliações dos hóspedes sobre Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

7.6

Bom

Com base em 1.000 avaliações verificadas

Quem se hospeda aqui?

Negócios

59%

Casal

10%

Famílias

20%

Grupos

5%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, os hóspedes frequentemente elogiam a simpatia e prestatividade da equipe e a localização conveniente, ao mesmo tempo em que observam instalações antigas, limpeza inconsistente e problemas de manutenção, como falhas no sistema de aquecimento e ar condicionado, atrasos nos elevadores e fechamentos ocasionais da piscina.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Holiday Inn Hotel & Suites Des Moines-Northwest by IHG, os hóspedes frequentemente elogiam a simpatia e prestatividade da equipe e a localização conveniente, ao mesmo tempo em que observam instalações antigas, limpeza inconsistente e problemas de manutenção, como falhas no sistema de aquecimento e ar condicionado, atrasos nos elevadores e fechamentos ocasionais da piscina.

Muitos acham as camas confortáveis, mas os quartos são frequentemente descritos como desgastados, com banheiros pequenos ou mal ventilados, cheiro de mofo e eletrodomésticos quebrados. O Bennigan's anexo é conveniente, embora o café da manhã geralmente não esteja incluído e as opiniões sejam mistas. Espere uma estadia prática com uma equipe acolhedora, mas com manutenção e comodidades variáveis.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações parecem antigas. As avaliações mencionam repetidamente problemas com a piscina (água fria, fechamentos ocasionais ou má conservação) e elevadores lentos ou com mau funcionamento; o Bennigan's anexo é uma opção conveniente no local.

Avaliações dos hóspedes relacionadas

10

Rob

8 de set. de 2023

·

Hospedou-se por 1 noite

The room was comfortable and clean. The service was great. The fitness room was great to have.

The room was comfortable and clean. The service was great. The fitness room was great to have.

8

Brooke

10 de abr. de 2023

·

Hospedou-se por 1 noite

Pool was closed. Super disappointing for a family stay.

Pool was closed. Super disappointing for a family stay.

6

Kimberly

6 de dez. de 2025

·

Hospedou-se por 3 noites

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

4

Kristie

5 de nov. de 2023

·

Hospedou-se por 1 noite

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

The toilet seat was broke. No toilet paper holder, water pressure was horrible. Tv kept cutting out. Elevators didn't sound good.

4

William

16 de jun. de 2025

·

Hospedou-se por 2 noites

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

8

Jerry

19 de set. de 2024

·

Hospedou-se por 1 noite

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

2

Colleen

5 de jun. de 2025

·

Hospedou-se por 1 noite

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Larryn

6 de abr. de 2024

·

Hospedou-se por 1 noite

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

10

Daniel

14 de jun. de 2025

·

Hospedou-se por 1 noite

Restaurant adjacent. Nice decore. Nice people.

Restaurant adjacent. Nice decore. Nice people.

10

James

23 de abr. de 2025

·

Hospedou-se por 1 noite

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: muitos hóspedes acharam os quartos limpos, mas outros relataram áreas sujas ou com cheiro de mofo, roupa de cama manchada e sujeira de manutenção. Algumas avaliações mencionam percevejos, o que preocupou alguns viajantes.

Avaliações dos hóspedes relacionadas

10

Kristen

27 de out. de 2025

·

Hospedou-se por 1 noite

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.

4

Christine

6 de jul. de 2025

·

Hospedou-se por 1 noite

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator

6

Kimberly

20 de jun. de 2025

·

Hospedou-se por 1 noite

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.

10

Jacqueline

11 de ago. de 2024

·

Hospedou-se por 1 noite

Everything was clean at the hotel.

Everything was clean at the hotel.

2

Gabriel

30 de jun. de 2024

·

Hospedou-se por 1 noite

Bedbugs!!!

Bedbugs!!!

2

Nubia

24 de abr. de 2025

·

Hospedou-se por 2 noites

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.

4

William

16 de jun. de 2025

·

Hospedou-se por 2 noites

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

4

Patricia

3 de nov. de 2023

·

Hospedou-se por 1 noite

Room was very dusty. Lamp shades were furry at bottom

Room was very dusty. Lamp shades were furry at bottom

2

Colleen

5 de jun. de 2025

·

Hospedou-se por 1 noite

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

They had a car show going on so parking lot was full. Property looks very run down with little upkeep. Room was dirty, hair in sink, lotion on wall and lotion pump, cracked tile, missing grout. Smoke alarm had bright blinking light all night. Pool water was green. Peeling flooring. Pooling water just sitting on floor. Hallways had terrible smell including weed smell inside and outside property.

6

Romina

10 de ago. de 2025

·

Hospedou-se por 4 noites

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

CHECK IN AGE IS 21. Expedia has the minimum check in age as 18 which is incorrect. I called before hand and spoke to reception, to ensure I was able to check in at 19 years old and they told me I'd be completely fine as long as I had an ID and card to put on file. We were turned away at check in because I was told incorrectly. After we inconvenienced a friend to drive over and help us get checked in, the room did not appear in the cleanest state. There were stains on the towels and sheets. There was mold growing above the shower. Overall an OK place to stay, we had somewhere to sleep. I would not stay here again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As camas são geralmente confortáveis, mas os quartos são antigos, com problemas recorrentes no sistema de aquecimento e ar condicionado, banheiros pequenos ou mal ventilados, cheiro de mofo e problemas de manutenção intermitentes, como geladeiras quebradas, baixa pressão da água, vazamentos ou TVs que não funcionam. O barulho dos elevadores é notado em alguns quartos.

Avaliações dos hóspedes relacionadas

6

Nick

8 de dez. de 2024

·

Hospedou-se por 1 noite

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

Had a few issues, first room had no hot water and wouldn’t get warm. Rooms very small, was able to change rooms and that helped but what a hassle! 2nd room had stuff written on the walls and barely anyway water in the toilet.

6

Kimberly

6 de dez. de 2025

·

Hospedou-se por 3 noites

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.

6

Jenna

9 de nov. de 2025

·

Hospedou-se por 1 noite

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

The rokm was cold, we tried adjusting the thermostat multiple times, but it wouldn't adjust. When we arrived it was 65, we turned it up to 72 and when returned it was back down to 65. We all, including kidsz had a hard time sleeping because if jt. Small, but no trash can liners.

4

Christopher

19 de abr. de 2025

·

Hospedou-se por 1 noite

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

I arrived late at the property, and check in was easy. One pro for this property was the lobby was nice, and the staff that I encountered were very friendly and helpful. With that being said, the elevators were creepy, my room had a mustiness to it, the room was boiling hot when I arrived, there’s no vent in the bathroom so the steam is trapped and becomes condensation that then floods the floor and makes it slippery. Also, the bathrooms are just tiny in general. I am a 5’11 larger than average man. Not super fat, but not skinny by any means. To paint the picture, I’ve got a belly, but my legs could easily crush a watermelon. Anyway, when I was sitting on the toilet my left thigh touched the sink stand(not cabinet it’s a stand) and my right calf touched the tub while my feet were only spread a couple inches apart. I get that I’m a bit bigger than some people, but this is the US, and it’s the Midwest. This is a country full of plus sized people so the toilet should have more that 4 inches of space on either side of it. Over all, I wouldn’t stay here again unless they added vents to the bathrooms, fixed their bathroom/toilet situation in general, and got less creepy elevators. The lobby is all fancy and inviting but the rest of the hotel screams “GET OUT”.

6

Mark

11 de ago. de 2025

·

Hospedou-se por 1 noite

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.

8

Thomas

7 de set. de 2025

·

Hospedou-se por 3 noites

Mini fridge was not working.

Mini fridge was not working.

6

Teresa

20 de jul. de 2024

·

Hospedou-se por 2 noites

Very clean room. It’s just outdated and the water pressure was terrible.

Very clean room. It’s just outdated and the water pressure was terrible.

6

Katie

29 de mar. de 2024

·

Hospedou-se por 2 noites

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

The showers weren’t ideal, the water ran onto the bathroom floor so we had to use towels to soak it up. The heat kicked on every few minutes with a loud noise that made sleep difficult.

4

Benjamin

11 de jul. de 2025

·

Hospedou-se por 1 noite

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,

8

Jeanne

17 de abr. de 2023

·

Hospedou-se por 2 noites

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

My room was about 4 rooms away from the elevator and I could hear the elevator rather loudly in my room. The hotel is dated, but was clean. Staff were friendly and helpful.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente elogiada como simpática, prestativa e atenciosa. No entanto, os hóspedes também relatam interações ocasionais indelicadas, falta de acompanhamento das solicitações e problemas isolados com o check-in, cobranças ou o transporte.

Avaliações dos hóspedes relacionadas

6

Michelle

8 de abr. de 2025

·

Hospedou-se por 1 noite

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

Don’t count on the airport shuttle. I called before our flight into Des Moines, and was told they “couldn’t find” the driver. That they would call me back. They never called me. When our plane landed I called the hotel 3 times and no one picked up. It was 8:30 pm. We took a Lyft.

2

Patricia

28 de nov. de 2023

·

Hospedou-se por 1 noite

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

Location. Ambiance. Bad=check-in person very unhelpful and over charged me twice. Didn't listen to the fact that I had booked via hotels.com and still charged me twice.

10

Lorilei

14 de fev. de 2025

·

Hospedou-se por 1 noite

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

We had issues with the heat blowing cold air in the room. When the maintenance person came to help he was abrupt and rude, pushed a few buttons and then snapped “Is it blowing cold air NOW?!!? before turning and leaving. When I asked why he spoke to me that way he refused to answer. Ten minutes later it was blowing cold air again. When I went to the front desk he was talking about me and shushed everyone at the desk. He had to come back up and fix it (it still didn’t fix it) and refused to apologize. I had to make another trip down and ask to be moved to another room. The staff never apologized for his behavior and I had to ask for the name of the manager. When you drop $200 on a room for one night you don’t expect to be treated so rudely.

10

Barbara

8 de out. de 2025

·

Hospedou-se por 1 noite

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.

4

William

16 de jun. de 2025

·

Hospedou-se por 2 noites

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

There was just issue after issue it seemed. The elevators were terribly slow and did not function properly to the point only 1 was operating for most of a day stay and it took 45 minutes for them to get someone who was stuck in one out. The room was dusty, the ceiling clearly had water damage issues they just slapped paint over. The room smelled off like a musty smell, the shower has cracks all over that leaked out onto the floor. We requested towels multiple times and they never brought them to our room. The room next door to us was loud and obnoxious the last nights with a screaming child after 2 calls to the front desk to ask them to keep it down or move our room. They told us they would handle it and nothing changed.

10

DAVID

1 de mai. de 2023

·

Hospedou-se por 3 noites

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

Excellent, enjoyable, stay. Check in staff was friendly and very helpful. Room was excellent and clean. Will definitely stay here on my next trip to Des Moines.

10

Sarah

10 de out. de 2024

·

Hospedou-se por 2 noites

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.

10

Jennifer

2 de jun. de 2025

·

Hospedou-se por 1 noite

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.

10

Michael

11 de mai. de 2023

·

Hospedou-se por 2 noites

Clean and quiet with great check-in staff.

Clean and quiet with great check-in staff.

6

Mark

11 de jul. de 2023

·

Hospedou-se por 1 noite

Front staff very unfriendly.

Front staff very unfriendly.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Conveniente para acesso à rodovia e para chegar a Des Moines, e muitos hóspedes se sentiram seguros. Alguns observam que a área ao redor parece decadente ou tem opções limitadas de restaurantes, e a entrada pode ser difícil de encontrar.

Avaliações dos hóspedes relacionadas

10

Jeff

1 de jul. de 2025

·

Hospedou-se por 1 noite

Short distance to des moines. Nice place

Short distance to des moines. Nice place

10

Christopher

21 de fev. de 2025

·

Hospedou-se por 1 noite

Was a little hard to find the property but was a nice place to stay at for the weekend.

Was a little hard to find the property but was a nice place to stay at for the weekend.

10

Roland

7 de out. de 2024

·

Hospedou-se por 3 noites

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.

10

Barbara

26 de jul. de 2024

·

Hospedou-se por 1 noite

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

Front desk personal was very nice and friendly for 12:30 at night. Room quiet . A little hard to find but would recommend it.

10

Melissa

15 de set. de 2025

·

Hospedou-se por 1 noite

Convenient location. Good price point

Convenient location. Good price point

8

Jerry

19 de set. de 2024

·

Hospedou-se por 1 noite

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose

10

Roland

28 de out. de 2024

·

Hospedou-se por 3 noites

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.

10

Joshua

2 de set. de 2024

·

Hospedou-se por 1 noite

Favorite place to stay in Des Moines, great location and cleanliness

Favorite place to stay in Des Moines, great location and cleanliness

8

Tayler

12 de ago. de 2025

·

Hospedou-se por 1 noite

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.

8

Jacob

17 de dez. de 2024

·

Hospedou-se por 1 noite

Very little lighting in the rear parking lot

Very little lighting in the rear parking lot

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O Bennigan's anexo é útil e geralmente agradável. O café da manhã geralmente não está incluído e as opções pagas recebem avaliações mistas, desde um buffet com custo-benefício medíocre até um bom serviço durante a semana.

Avaliações dos hóspedes relacionadas

8

Mary

6 de abr. de 2024

·

Hospedou-se por 1 noite

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

Check in went well. We reserved 2 rooms. One of the rooms, a mouse was spotted. Was moved to another room & a small discount was given. We were given coupons for breakfast, but heard several quest upset that a breakfast wasn’t included.

10

Casey

9 de dez. de 2023

·

Hospedou-se por 1 noite

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

Likes: clean, convenient, comfortable, and friendly staff. Dislikes: had to pay for breakfast.

10

John

1 de out. de 2023

·

Hospedou-se por 1 noite

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

Meals are through an adjacent restaurant. Unsupervised children running through upper floor hallways which for elderly customers is an accident waiting to happen.

10

Justina

28 de mar. de 2025

·

Hospedou-se por 1 noite

It was an excellent stay and restaurant attached was great

It was an excellent stay and restaurant attached was great

10

Charles

16 de jan. de 2024

·

Hospedou-se por 1 noite

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

We arrived during a bad snow storm and learned that the hotel had a Bennigan's restaurant attached. We had dinner there and observed the restaurant manager going above and beyond to make sure all of the guests were allright and had everything they needed. He checked in with everyone repeatedly. We also observed hotel staff help a woman clear snow from her car and start it so that she would not have to be in the cold. What excellent customer service!!!

8

Robin

29 de jul. de 2025

·

Hospedou-se por 1 noite

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.

6

Larryn

6 de abr. de 2024

·

Hospedou-se por 1 noite

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

The property appears as though it has had some updates. Room was clean, updated bathroom but overall super small for a 2 queen room. We used the pool a couple times and it was a good size and clean. Unfortunately, no hot tub. The staff was friendly and the space overall was good! We were a bit disappointed in the breakfast setup. It was $16 per person for a buffet style breakfast. While the wait staff was great and dining area was clean, the food was mediocre. As a family traveling with kids, we would much prefer a continental breakfast. Overall it the stay was just fine!

6

Terence

25 de ago. de 2024

·

Hospedou-se por 2 noites

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

Review said breakfast was provided as it is in the other holiday inn express that I have stayed at but it was not. Had I known this I would have booked a different hotel. Staff was not welcoming.

10

James

23 de abr. de 2025

·

Hospedou-se por 1 noite

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service

8

Jack

10 de abr. de 2023

·

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Overall a great stay! Comfortable room, clean, and nice, helpful staff. The breakfast buffet was tolerable, but the weekday, sit-down breakfast was excellent. Nice place, although my wife and I did lose our virginity in room 331, and haven’t been able to find it since. Oh well.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

Mercedes

18 de set. de 2026

·

Hospedou-se por 3 noites

Carpets in the hallways of the floors need cleaning or a refresher. Smells like they have not been cleaned in a while. Hotel coffee area can use an update. Room / bathroom were good. Not too many amenities .staff was very nice and accomodating. Shuttle service is limited to the airport upon request. Could improve by providing services to attraction areas or downtown as there is nothing to do by the hotel. And could improve with better maintenance to the van itself. Could provide quick snacks to people that dont eat breakfast. The restaurant is next to the hotel sothey donate breakfast.no complimentary like other Holidays Inn.

Carpets in the hallways of the floors need cleaning or a refresher. Smells like they have not been cleaned in a while. Hotel coffee area can use an update. Room / bathroom were good. Not too many amenities .staff was very nice and accomodating. Shuttle service is limited to the airport upon request. Could improve by providing services to attraction areas or downtown as there is nothing to do by the hotel. And could improve with better maintenance to the van itself. Could provide quick snacks to people that dont eat breakfast. The restaurant is next to the hotel sothey donate breakfast.no complimentary like other Holidays Inn.

6

Flavio

17 de set. de 2026

·

Hospedou-se por 1 noite

I'd like to express my disappointment with the cafeteria service today. There was only one waitress serving more than 20 people. It took 15 minutes before she could get to me. I ordered a coffee to start, and after more than 10 minutes it never arrived. I got tired of waiting and left. I hope management adds more staff to improve the service. And by the way breakfast is not included.

I'd like to express my disappointment with the cafeteria service today. There was only one waitress serving more than 20 people. It took 15 minutes before she could get to me. I ordered a coffee to start, and after more than 10 minutes it never arrived. I got tired of waiting and left. I hope management adds more staff to improve the service. And by the way breakfast is not included.

10

William

13 de set. de 2026

·

Hospedou-se por 1 noite

This is a really nice property. And the attached restaurant is a nice plus!

This is a really nice property. And the attached restaurant is a nice plus!

6

Philip

18 de ago. de 2026

·

Hospedou-se por 1 noite

Breakfast seems misleading There were signs that said it had a breakfast buffet but they didn’t

Breakfast seems misleading There were signs that said it had a breakfast buffet but they didn’t

10

Jorge

18 de ago. de 2026

·

Hospedou-se por 1 noite

Clean room Good breakfast

Clean room Good breakfast

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Hóspedes nos planos tarifários com café da manhã incluído recebem a refeição para até dois adultos que estão no mesmo quarto. Aplicam-se taxas de café da manhã para hóspedes adicionais. Hóspedes nos planos tarifários com jantar incluído recebem a refeição para até dois adultos que estão no mesmo quarto. Há taxas de jantar para hóspedes adicionais.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Clean Promise (IHG).
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
Há possibilidade de check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã com buffet: USD 15 por pessoa
Taxa para animais de estimação: USD 40 por animal, por estadia
Animais de serviço são isentos de taxas
Taxa para micro-ondas no quarto: USD 7 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.