Red Lion Hotel Boise Downtowner

Noisy elevator!

No AC

The nicest thing I can say is it's not the worst hotel I've ever stayed at. Unfortunately, it isn't worth the price I paid at all. The pool was filthy & absolutely disgusting, so we were never able to swim. Ducks & geese swam in it, but we didn't. The sliding glass door from our room to the ground floor porch was very difficult to lock and the actual lock is in a very inconvenient location. I went to the front desk about the sliding glass door not locking (because there were some sketchy looking people in the parking lot when we arrived & I didn't want to leave my belongings in an unsecured room) and was told we couldn't be moved to another room because they were all booked up. Then the general manager called me & told me there is a screw-lock on the bottom right corner of the door because he is aware that the lock on the door handle doesn't work. Additionally, there were gouges in the wall of the bedroom and bathroom. There were long black hairs on the floor in the bathroom (I'm bald, BTW, and my natural hair color is blonde). There were little black ink stains on our bed sheets. The thermostat on the wall was not set in the wall correctly, but was instead dangling out of the wall. Additionally, the thermostat heat/cool selector was broken off, so we couldn't cool the room, we could only get hot air, which sucked on a warm day. The cleaning staff never cleaned the room, never made our beds or cleaned the bathroom, but they did leave a spray bottle in the room.

I got there to check in and my Hotels.com booking was worthless. No reservation and no room. While waiting to try and find another hotel a man started attacking the hotel staff and another guy stepped in and a brawl ensued. We were actually glad Hotels.com failed us. Except we had no place to stay. All hotels were full. I am rethinking my use of Hotels.com

The place was overall terrible. Too many things to list but one was the AC wasn’t working and just offered a fan. Didn’t sleep!