Comfort Inn & Suites Arlington Heights - Buffalo Grove

The property was very clean and safe. There is a nice pond behind the property where we saw some herons and other water fowel which was a nice piece of nature in the city. Though it's close to the highway it was decently quite. The room was wonderful with a little balcony that we enjoyed for morning coffee. Bed was comfortable and got an amazing night sleep here. Only draw backs our party experienced was the pool had a white film on it so we did not use it and the breakfast was fairly sparse. There was however an Ihop only 4 min away. Otherwise staff was friendly and helpful and the property was safe, clean and quiet. Would definitely stay here again.

Jay at the front desk was the best host you could ask for. Alive and beyond. Thank all you guys for a wonderful stay! We'll return DEF!

Hello, everyone! My daughter and I travel quite often, and this time we decided to stay at this particular hotel. However, our stay here turned out to be a truly terrible experience for me—or, to be more precise, the young man at the front desk who checked us in behaved in an absolutely outrageous manner. His name is Zaak. To begin with, he asked in a snide tone whether I *actually* had a reservation. Then he asked how I was doing. I gave a brief reply: "Everything is great!" Out of politeness, I asked how *he* was doing. He replied that he was feeling very tired, but that upon seeing me, he immediately felt much better! He asked where I lived and how old I was—even though all of this information was clearly stated in my identification documents. Next, he inquired who would be staying at the hotel with me. I replied that it would be just my daughter and me. The conversation then shifted to the subject of my husband. I said that I was married—even though, in reality, I am not. I said this simply to establish and protect my personal boundaries. However, upon learning that I supposedly had a spouse, Zaak began to behave aggressively. A smirk appeared on his face, and he declared that he was going to call my husband. That threat chilled me to the bone. I realized that I could not risk my child's safety; the most terrifying thoughts raced through my mind—specifically, the fear that he might come up to our room. Consequently, I decided not to stay at the hotel overnight. The follow

It seemed like there were a lot of families staying there from another country. I am not talking about a room or two. I am talking about several rooms. Just a weird vibe. Aside from that the hotel was fine. They put out the exact same thing for breakfast too... every day... same thing.

Clean room, friendly staff. The breakfast area was a bit dirty even at night. Would have been nice to have a microwave in the room but going to the lobby was fine. Only other thing is the $100 deposit is still not refunded to me and i wasnt aware of the deposit until we checked in. They asked me to pay cash or if i wanted it on my card. I opted to put it on my card so they can credit it back but again i havent seen a credit