Residence Inn by Marriott Chicago / Bloomingdale

No tienen servicio al cliente. La persona que estaba en la recepción al check fue muy grosera y no entendía nada lo que estaba haciendo

The hotel could not locate my reservation I made through Hotels.com - even after providing my phone with the confirmation email notification. Once we checked in after 45 minutes of an ordeal we checked into a filthy room that stunk. Floor and towels were not cleaned and the carpet had black stains on it. The mattress was worn out and sank and the sheets and covers stunk. Horrible experience! The breakfast was disappointing! We will never stay in a residence property again!

The area was good, the hotel amenities could have been better as in the app there is no pool they should probably take that off the app. We just wanted to get away and go swimming we were disappointed. We had a two bedroom suite with kitchen which was nice

Had to get a new room because the first one was horrible, stove light didn't work, stove fan didn't work, no heat. Got a new room and the Heat didn't work in the bedroom so it was freezing during the day but worked somewhat at night. Dog poop all over the place. It's a damn shame you have to pay $12 a night did parking when you're already paying what you pay to stay there. Can't comment on breakfast cause i didn't eat it. Checking in and out was easy and they were nice but i definitely wouldn't stay here again

I was happy with my stay