Hilton Garden Inn Champaign/Urbana

Didn’t appreciate the hidden $6 charge for parking just to park in a more the vacant lot. It’s not exactly Chicago.

We love staying at Hiltons when they have a bar/restaurant on the property after a long day of driving g!

Superb! Clean Perfect amenities from sanitizer cloths to fridge They do need to update or repair fitness equiptment None of the cardio machines work correctly electronically. Scale is broken too Manuel settings work on cardio I forgot to tell them! All in all I love that the room for exercise is immaculate and at TV able to be turned off. I’ll take clean over a programmed workout Music and atmosphere and hotel interior design with comfort and privacy and space and light incorporated were excellent! Nice places to sit in public yet be private by use of dividers and arrangement of space. Well done!

It's clean and new, so 4 stars. Not 5 because: -There's zero reason for them to charge for parking because it's in the middle of a giant parking lot, but the receptionist said they will tow if you don't pay. There is a Hilton Homewood Suites right in the middle of the same parking field that doesn't charge. -There's no Netflix or other streaming options on the TV, just DirectTV. -They only have super-soft feather type pillows so if you like head support, you are out of luck. The staff was nice and checked the collection but that's all they stock.

Friendly staff, clean, quiet, nice gym, easy parking, close to University of Illinois campus.

They charged a fee of $6 to park my own car in their parking lot.

$6 per day for parking? Unnecessary charge.

It was a very nice property. Not happy that we had to pay for parking our car in their outdoor area.

The property was clean and in a good location. The only comment is that I don't understand why we had to pay for parking and the parking fee was not made clear to us when we checked in but not a big deal.

Nice property. Great location. We had a small family get-together between semesters .Were able to see so much in just a few days. Made great use of the pool area, as well as the lobby (playing board games in the evening). front of the hose staff were so friendly and helpful. We will be back.

Everything was wonderful. Nice staff and very clean room.

Clean hotel, friendly staff. Would stay again

There was a musty/musky smell that permeated the entire hotel and the rooms. It was really overwhelming and pretty gross. Probably the most uncomfortable bed and pillows I have ever slept on and I have visited many hotels. Will never return.

The bathroom wasn’t as clean as it needed to me, especially the shower. The dinning area was arranged oddly and did not seem to be a cohesive space. The coffee was in the middle side edge of the room away from the rest of the drinks and food. You could sit and be waited on or just go get your food. They food was laid out in a strange arrangement. For a Hilton I expected better quality. The staff were nice and the hotel was quiet.

The location was convenient. The facility overall was clean. My only issue was the person on the night shift at check-in was very unpleasant and my room above the toilet in the bathroom the ceiling was damaged and had leak from above.

The staff were friendly, the hotel was clean and stylish :) My daughter and I enjoyed our stay☺️

Absolutely unacceptable bathroom condition. Arrived to a puddle of water in front of the shower. Also loose tiles. Mold all overt the tub and bathroom, wallpaper peeling. OK Hilton Garden Inn, you claim you will "make it right." OK, go ahead and refund my stay ate this crappy hotel room. ALSO: room suffers from Dark Room Syndrome. Most hotels have figured this out with one bright floor-standing amp. Not this one. Large DARK room at night. Needs more light!

Nothing at all like the pictures! Property is very run down and room was dirty! Bathroom had brown substance on door as well as carpet in the bedroom and overall the room including, sheets were not clean. We choose this hotel because of the reciews and in the pictures it looked better than some of the others. I would not recommend. Especially not for that price.

The shower grab bars were not secured properly, there was mold in the shower and a stain on the chair. The staff accommodated a room change. It was not awful but it was not great either.

Very nice and clean

Well it could have been nice but our room was not. The first thing I noticed was the weird smell in the hall in the 6th floor. It smelled of old coffee and puke. The room itself was a beat up. There was damage on the ceiling from a past sprinkler system issue. It was hastily painted over. The shower although clean was horrible. It was very low pressure from a hand held shower head and had a very small tub. The curtains could have been nice. They were operated by buttons on the wall but the blackout curtain could not be raised by the buttons or by hand. It was broken. Also the knobs on the heating unit on the wall were removed. It looked broken. I was so tired I didn’t see the thermostat so I unplugged the unit so I wouldn’t freeze. The whole place was banged up with hard use and could have used some painting or a wipe down with a magic eraser. The good thing I can say about it was that the bed was comfortable, the bathroom was clean and the check in attendant was very nice. When I told the check out attendant, she said that I had chosen an accessible room. I was just trying to get a tub which that particular room had. I don’t think that should mean you get a weak shower or that you should assume that this is a good excuse for a poor shower. What does she think the people who use accessible rooms deserve? I guess she thinks we deserve less. Overall, I do not think I should have been charged as much for the room. No one should have to pay over a hundred for that room.

Very clean room. Friendly staff. Only negatives were that all of the linens were very dingy and the mattress was not comfortable. Maybe needed replaced due to age.

The hotel was very well located and convenient to everything we needed. The only complaint I have is the lighting in the room was not great. The lights between the beds were just adequate but the rest of the room was dark, only a desk lamp and a very focused pole lamp next to the chair by the window.

Good stay. Friendly and very efficient staff checked me in in record time. My room was cozy and clean and had plenty of light and a comfortable chair for relaxing and a desk to sit at while I worked a bit. Thanks for having a nightlight in the bathroom! This wasn't a frilly room but had everything I needed. I'll definitely stay here the next time I'm in town.

Our king bed was the most uncomfortable bed ive slept in at a Hilton. Very old, we could feel the divots on both sides.

Very clean. We could hear people in other rooms.

Big room. Clean. But unfortunately, the A/C was so loud it made it difficult to get a good nights sleep.

I liked it was a shower in the room and not bathtub. The room was quite clean. The bed was comfortable.

Could not raise blinds all the way. Just by chance we found buttons on a wall across the room that partially raised one but never could raise the secondary blind.

The room was outdated and the blinds broken - could not stream to the tv, shampoo and no conditioner in the bathroom. No extra pillows or blankets. Parking was 6 dollars and there is plenty of spaces, obviously not monitored. Why a fee?

We had booked a room with two beds for three guests. But they gave us a room with only one bed. After we complained they brought in a squeaky and uncomfortable roll-way bed. Worse, they would not accept any responsibility since we had "booked through a third party".

The staff was very friendly and very accommodating. Our dog was at the University of Illinois College of Veterinary Medicine having surgery. The staff at the hotel was so compassionate and they even waived a $75 fee for our dog to stay with us on the first night there because he was having surgery the next day.

The check-in experience could be improved with more friendly and welcoming staff interactions

The room was clean and smelled so good! I forgot about the time change, so I arrived 2 hours before check in but they were very nice and let me check in early. Staff were very friendly and helpful. Would definitely stay again if I’m ever in the area.

The hotel was comfortable and well maintained. The front desk staff was friendly and accommodating.

The poorest service by their staff I’ve ever received!!

Very nice place. Only issue is they couldn’t find the reservation made on Expedia. Finally had to track down the reservation number

Nice property. Great location. We had a small family get-together between semesters .Were able to see so much in just a few days. Made great use of the pool area, as well as the lobby (playing board games in the evening). front of the hose staff were so friendly and helpful. We will be back.

My boyfriend and I had a great stay here. It was a quick stay, as it was just a place to stay overnight as we made a long trip home for thanksgiving. The staff were so lovely and helpful. I had my 6 month old puppy with me and they provided a doggy gift bag with paw wipes, a cute door tag, and an info sheet with nearby vets, etc. Our room was clean and comfortable. The lobby was also well kept with plenty of space to sit and relax. We really enjoyed the breakfast and will definitely return on our next roadtrip.

Everyone was great! The lady when I checked in was so nice and the one in the morning was as well. It was Christmas Eve and Christmas morning, so I appreciate them working and being friendly.

Great location for visiting the University.

Close to UI.

Great location, with Walgreens next door and several good eateries within a block or two. Super friendly staff. Nice large remodeled rooms.

It’s really clean and the staff are very friendly. Location is convenient as well

It's a great property and only a stone's throw from UIUC campus.

Location is good from airport and UIUC.

Well decorated and really comfortable bedding. Clean and in a convenient area for events at the State Farm Center. There was a bit of a musty smell in the elevator and hallway but not in our room. Our room was amazing.

The place is clean, comfortable beds, convenient location, close to restaurants.

Very convenient for what we needed. Nice staff and clean facilities.

Nice and clean place to stay, close to university

Breakfast great little pricey.

Room was fine, breakfast was a waste of money, $17 pp for lukewarm scrambled eggs, over cooked cold bacon and over seasoned potatoes.

Everything was perfect except the breakfast was pretty pricey for the type of food we received.

Needs an update but clean..breakfast is not included. Is available but 17.00.

Super nice and the restaurant was great.

Not sure of the ladies names, the lady of color at check-in was very personable as well as the lady at the bar and grill. We watched Wheel of Fortune and chatted while waiting for an outstanding Margarita flatbread pizza. Nice break after a long day of driving. Pricey but would stay here again. From Sioux Falls, SD

Old hotel hallways and outdated room. Food was horrible! Felt like the cook dumped a bottle of salt on my breakfast eggs.

My boyfriend and I had a great stay here. It was a quick stay, as it was just a place to stay overnight as we made a long trip home for thanksgiving. The staff were so lovely and helpful. I had my 6 month old puppy with me and they provided a doggy gift bag with paw wipes, a cute door tag, and an info sheet with nearby vets, etc. Our room was clean and comfortable. The lobby was also well kept with plenty of space to sit and relax. We really enjoyed the breakfast and will definitely return on our next roadtrip.

Clean and convenient. Breakfast buffet was pricey.

Clean, adequate parking, decent menu for dinner and breakfast.