伊爾帕索I-10東向溫德姆戴斯飯店

The hotel said that there was an airport shuttle but when I called day before to ask they had told me that due to remodel there was not one available. I had to take Uber to go there. It was too late to change my reservation At the hotel there was not even water. Supposedly they also provided breakfast or coffee but there was none In the room the security lock was broken and other things were not right. I did not like the whole thing. I stayed the knight there because it was too late and needed to sleep. Not worth the money

Property was inexpensive, but still not worth it. Noisy, with the freeway located 100 yards to the south, no latching lock on the door, and no WiFi!

False advertising, the amenities listed were not functioning like the elevator and pool was empty

Skipped the airport shuttle, which was the reason we selected it because there was no accommodation if they overfilled. No booking. No lights in the room. They acted like it was user error when I reported it and did not follow up. No security latch on the door. No soap. We had hiked all day and I wanted a shower. Some guy in the office had to rummage through a junk drawer to find some. Floors were filthy. A bare bulb in the bathroom, but at least there was light. Broken TP dispenser. At least the air conditioner drowned out the loud neighbors who left their door open at all times. No water in the pool, but plenty of trash in it. I guess these are the high Days Inn standards and classiness of Wyndham. Maybe the head honchos should come for a stay.

Overall, the building and the facilities were a little old and neglected.

This hotel is currently being remodeled. There was construction tape everywhere in the room and the bathroom was not cleaned when I got there. They cleaned it immediately. There wasn't a telephone in the room to call the front desk and when you call the mainline with your cell phone, they immediately hang up. Therefore I had to listen to a very loud neighbor all night. Either shut the place down to remodel or offer rooms at a discount.

There is no swimming pool no phone or tv

Location is convenient. Had a microwave but it didn’t work. Elevator feels like it’s gonna break down. They charge extra for a room with microwave.

The front desk is non responsive, not picking up the room phone when called, and can be rude to the point of appearing hostile. The place is clean enough but they often run out of anything for breakfast and their accounting system (and I am an accountant), for billing is antiquated leading to management pounding on your door for a payment that was made the night before, but improperly recorded.

Elevator was broken Vending machines not working

Hotel is right by interstate. Very loud. Rooms are dirty. Door looks as if it has been knocked down in past

The ONLY good thing about this hotel is its location, near stores and restaurants. Other than that a really waste of money. The shower was rusty and dirty as well as the sink. There were some bugs and a cockroach in the bathroom.

I actually checked in around 4 p.m. and checked out less than two hours later. The room had a foul odor, there was hair on the bathroom walls, the bathtub didn't look clean, and there were pubic hairs on the bed sheets. They gave me a room on the third floor, and the elevator wasn't working. The stairs are made of cement, but it's already cracked, and there's a risk of accidents.

So dirty and old to be honest the worst hotel I have ever stayed in.

Bed bugs. Mosquito infested inside the bathroom. Human hairs in bathtub. Was shown another room. That room had torn sheets. Disaster. Was not given a refund

Did not supply enough towels for our party of 4 and rooms were dirty especially the shower

dirty, there were cockroaches in the room, the bathroom was dirty

Dirty bathroom and floors

Dirty bathroom

The staff was wonderful. Very friendly!! The rooms were a disaster. No hot water in the shower in room 100. Extremely dirty floor, linens and counters in 227. Cockroaches in 227’s bathtub were an unwelcome surprise. I know the price was low, but …..

Too noisy next to the freeway. Didnt sleep well

THE SHOWERHEAD WAS GOOD. SCANT number of pillows. VERY NOISY OVERHEAD. BROKEN DOOR LOCK-- NOT ENOUGH BEDDING; had to bring in my blanket from the car. Broken Drain handle in tub.

No hot water at bathroom and smells a lot tobacco when is free smoking rooms

The property elevator was out, there was not an actual complimentary breakfast. 2 unlabeled juices, empty coffee pot, and couple wrapped muffins. 1 cereal with no milk. AC/heater was extremely loud it actually sounded like we were on a plane and that was the engine. In the bathroom there are added walls that were not caulked up and there was a very cold draft coming through, there was no safety latch in the room and the door frame was broken in that area as well. There was a random Ethernet cable hanging from the ceiling above the door as well.

My room did not even have a lock, electricity did not work, many things broken, coffee machine broken, you could hear all the noise on the top floor and all the cars outside passing by.

Room has limited amenities, no place to hang clothes, no trash cans, fridge is questionable I could go on very low standard place

AC not working properly And it smells like tabbaco

I liked that it had close access to Walmart and other areas. However the walls are paper thin and if you are staying on the third floor like I was your room physically shakes as people walk by. This occurs all hours of the night.

TV did not work, door did not lock, sink had a leak underneath,

The place is a bit dated, which they were remedying by doing some remodeling. However, the rooms that hadn't yet been remodeled still needed some love. There were holes in one of the chairs and in the carpet (I wasn't looking with a microscope, just a cursory glance). The only pillows on a king size bed were two throw pillow size pillows. The outlets next to the bed didn't work and the bedside lamps didn't even have light bulbs. The tv also didn't work. There was also a piece of trash left in the shower (from the bar soap), which makes me wonder how much cleaning the shower is actually getting. Upsides: there were no bugs and the sheets smelled clean, which is what I care most about. But electricity by the bed would have been nice

Staff is very nice & helpful. Rooms are clean will be staying again

Staff members are friendly n kind

Your staff was excellent-courteous and efficient.

Customer service

Great hospitality

Front desk staff was rude and unprofessional. They told us to wait because they had no rooms, then the guy goes to the back. After waiting 20 minutes we asked if the man was coming back and the front desk representative shrugged and said "I dont know, probably not". They refused to refund us, said we had to contact hotels.com. When we contacted hotels.com they had to get the refund from the property anyway! The people behind the counter, plus the people hanging out in the parking lot and interrupting our conversation with the staff seemed like they were all on drugs. As unpleasant as this experience was, we were thankful we did not have to stay there for 3 nights.

I had arrived prior to check in and was told that my room wasn't ready. After driving for awhile I was exhausted and needed to rest so I asked if there was anyway that I could get into any room, and the gentleman that was working told me that I could for an extra charge. Then he tells me to go back at the time that the reservation was originally for and "check out" of that room which would be considered "check out early" and I received a refund which ended up using to pay for the reservation.

Excellent staff very welcoming & Helpful

The front desk is non responsive, not picking up the room phone when called, and can be rude to the point of appearing hostile. The place is clean enough but they often run out of anything for breakfast and their accounting system (and I am an accountant), for billing is antiquated leading to management pounding on your door for a payment that was made the night before, but improperly recorded.

The guy on front desk nothing profesional too slow

Too noisy next to the freeway. Didnt sleep well

Hotel is right by interstate. Very loud. Rooms are dirty. Door looks as if it has been knocked down in past

Got a good night rest and very quiet. Area was ok, very close to stores

Close to the airport and cheap. It server its purpose.

Floor was dirty. Hair on towel. Curtain could not block light. Advertised as airport hotel but at least 10 minutes on highway without traffic to airport. Clearly in different area of town.

Not friendly to walk around

Great location, great staff.

I liked that it had close access to Walmart and other areas. However the walls are paper thin and if you are staying on the third floor like I was your room physically shakes as people walk by. This occurs all hours of the night.

This place is unsafe. The parking and outside set up is uncomfortable and feels unsafe.

Good location friendly staff

The hotel said that there was an airport shuttle but when I called day before to ask they had told me that due to remodel there was not one available. I had to take Uber to go there. It was too late to change my reservation At the hotel there was not even water. Supposedly they also provided breakfast or coffee but there was none In the room the security lock was broken and other things were not right. I did not like the whole thing. I stayed the knight there because it was too late and needed to sleep. Not worth the money

No hot water and the showerhead was missing. No breakfast as advertised.

The room I stayed in lacked seating furniture and clothes rack. The heating unit was noisy and dirty, the room door was drafty with holes at the bottom of the door. Also, this hotel did not offer a breakfast.

The property elevator was out, there was not an actual complimentary breakfast. 2 unlabeled juices, empty coffee pot, and couple wrapped muffins. 1 cereal with no milk. AC/heater was extremely loud it actually sounded like we were on a plane and that was the engine. In the bathroom there are added walls that were not caulked up and there was a very cold draft coming through, there was no safety latch in the room and the door frame was broken in that area as well. There was a random Ethernet cable hanging from the ceiling above the door as well.

The front desk is non responsive, not picking up the room phone when called, and can be rude to the point of appearing hostile. The place is clean enough but they often run out of anything for breakfast and their accounting system (and I am an accountant), for billing is antiquated leading to management pounding on your door for a payment that was made the night before, but improperly recorded.