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Hilton Garden Inn El Paso / University

US$ 130

/ noite

Média para outubro

Hilton Garden Inn El Paso / University - Image 1

Hilton Garden Inn El Paso / University - Quarto

Hilton Garden Inn El Paso / University - Quarto

Hilton Garden Inn El Paso / University - Recepção

Hilton Garden Inn El Paso / University - Piscina

Preços para Hilton Garden Inn El Paso / University

Selecione datas para ver preços e disponibilidade

US$ 130

/ noite

Média para outubro

Média de preços por mês

Em Hilton Garden Inn El Paso / University, a diária custa em média US$ 114 no mês mais barato (julho) e US$ 156 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em Hilton Garden Inn El Paso / University por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 120
fevereiro	US$ 124
março	US$ 130
abril	US$ 132
maio	US$ 149
junho	US$ 120
julho	US$ 114
agosto	US$ 116
setembro	US$ 156
outubro	US$ 130
novembro	US$ 120
dezembro	US$ 118

Mais caro: setembro (aprox. US$ 156)

Mais barato: julho (aprox. US$ 114)

Sobre esta propriedade

Desfrute de uma grande variedade de instalações recreativas, como uma piscina externa, uma banheira de hidromassagem e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, lareira no saguão e salão de baile. ...

Comodidades

Desfrute de uma grande variedade de instalações recreativas, como uma piscina externa, uma banheira de hidromassagem e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, lareira no saguão e salão de baile. Os hóspedes podem passear utilizando o traslado de cortesia, que opera até 3 mi.

Comodidades

As comodidades presentes incluem um business center 24 horas, check-in expresso e jornais de cortesia no saguão. Hotel tem 3 salas de reunião disponíveis para eventos. Há serviço de traslado de/para o aeroporto (em horário limitado) de cortesia.

Jantar

Hilton Garden Inn El Paso / University oferece aos hóspedes deliciosas opções de refeição no Great American Grill ou no mercado/loja de conveniência. Feche o fia com uma bebida refrescante em um bar/lounge. Um café da manhã feito na hora é servido durante a semana, entre 6h e 10h, e nos fins de semana, entre 7h e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 153 quartos com geladeiras e TVs LCD. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e escrivaninhas. Além disso, o serviço de arrumação nos quartos é fornecido mediante solicitação.

Localização

Em El Paso, Hilton Garden Inn El Paso / University fica a apenas 5 minutos de carro de Sun Bowl Stadium e de Ponte Internacional Paso del Norte. Este hotel fica a 13,5 km de Fort Bliss e a 15,5 km de Consulado Americano.

Lugares próximos

University of Texas at El Paso(0.1 milhas)
Las Palmas Medical Center(0.3 milhas)
Billy Rogers Arroyo Park(0.4 milhas)
UTEP Theater(0.4 milhas)
Chihuahuan Desert Gardens(0.4 milhas)
Don Haskins Center(0.5 milhas)
Sun Bowl Stadium(0.7 milhas)
St. Patrick's Cathedral(0.9 milhas)
San Jacinto Plaza(1.2 milhas)
Insights Science Museum(1.3 milhas)
El Paso Museum of History(1.3 milhas)
Southwest University Park(1.3 milhas)
El Paso City Hall(1.3 milhas)
El Paso Museum of Art(1.3 milhas)
Abraham Chavez Theater(1.4 milhas)
Aeroporto Internacional de El Paso (ELP)(9.1 milhas)
Aeroporto Internacional Abraham González (CJS)(16.1 milhas)

Serviço de lavanderia
Elevador
Centro de negócios
Funcionários multilíngues
Cofre
Ballroom

Localização

111 W University Ave, Texas, Estados Unidos

University of Texas at El Paso (0.1 milhas)

Las Palmas Medical Center (0.3 milhas)

Billy Rogers Arroyo Park (0.4 milhas)

UTEP Theater (0.4 milhas)

Chihuahuan Desert Gardens (0.4 milhas)

Don Haskins Center (0.5 milhas)

Mais informações sobre a localização

Opções de quarto

5

Suíte, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 5

600 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

5

Suíte, 2 camas Queen, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 5

600 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

5

Duas camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

450 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

6

Quarto, 2 camas Queen, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

450 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

5

Quarto (Parlor)

Detalhes do quarto

1 Murphy Bed

Acomoda 2

400 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

7

Suíte, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 5

600 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

8

Quarto

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

400 ft²

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

Avaliações dos hóspedes sobre Hilton Garden Inn El Paso / University

8.4

Muito bom

Com base em 1.001 avaliações verificadas

Quem se hospeda aqui?

Negócios

42%

Casal

20%

Famílias

26%

Grupos

5%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hilton Garden Inn El Paso / University, viajantes elogiam frequentemente a equipe atenciosa e prestativa, além da localização muito conveniente perto da UTEP e do centro da cidade. No entanto, o feedback sobre os quartos, que alguns consideram datados, e problemas de manutenção ocasionais é mais misto, afetando a experiência geral.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hilton Garden Inn El Paso / University, viajantes elogiam frequentemente a equipe atenciosa e prestativa, além da localização muito conveniente perto da UTEP e do centro da cidade. No entanto, o feedback sobre os quartos, que alguns consideram datados, e problemas de manutenção ocasionais é mais misto, afetando a experiência geral.

Muitos acham os quartos confortáveis e razoavelmente espaçosos, embora alguns relatem ruído proveniente das unidades de ar condicionado ou mini geladeiras. A limpeza é geralmente boa, mas inconsistente, com vários relatos de serviço de quarto não realizado, problemas no banheiro e pequenos reparos não feitos prontamente. As instalações incluem um restaurante/bar no local e um serviço de transporte, mas os hóspedes frequentemente mencionam estacionamento pago, café da manhã não cortesia ou caro, horário de funcionamento limitado e problemas ocasionais com elevadores ou hidromassagem. Espere uma estadia conveniente e com foco no serviço, com manutenção variável.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O restaurante e bar no local são apreciados, e um serviço de transporte está disponível para o aeroporto e áreas próximas, embora a disponibilidade possa ser limitada. Os hóspedes mencionam com frequência o estacionamento pago como uma desvantagem, além de interrupções ocasionais no elevador e uma hidromassagem/piscina fria ou com defeito.

Avaliações dos hóspedes relacionadas

4

Gustavo

30 de nov. de 2024

·

Hospedou-se por 2 noites

Elevators weren’t working properly, $10 for parking, ridiculous. AC sounded like a locomotive

Elevators weren’t working properly, $10 for parking, ridiculous. AC sounded like a locomotive

6

TREVOR

13 de nov. de 2023

·

Hospedou-se por 2 noites

Overall, okay hotel with promoted 24/7 shuttle service that wasn't available and higher priced than other hotels. PROS...very clean. Helpful staff. Close to the border (2 miles). Close to the airport (18 minute drive). Shuttle service, when available- see comments under Cons. Comfortable bed, mini fridge, hot shower, HBO on a large screen tv. Room temperature control works, a bit noisy but tolerable. CONS...Shuttle service not available when I arrived in the airport. Paid Uber $35 to get to the hotel. Next two days shuttle not available as it was pre-booked. Higher prices for the hotel than other nearby hotels. Had I known the limited shuttle availability I would have booked a lower cost hotel. Pool, hot tub freezing water (November) freezing cold.

Overall, okay hotel with promoted 24/7 shuttle service that wasn't available and higher priced than other hotels. PROS...very clean. Helpful staff. Close to the border (2 miles). Close to the airport (18 minute drive). Shuttle service, when available- see comments under Cons. Comfortable bed, mini fridge, hot shower, HBO on a large screen tv. Room temperature control works, a bit noisy but tolerable. CONS...Shuttle service not available when I arrived in the airport. Paid Uber $35 to get to the hotel. Next two days shuttle not available as it was pre-booked. Higher prices for the hotel than other nearby hotels. Had I known the limited shuttle availability I would have booked a lower cost hotel. Pool, hot tub freezing water (November) freezing cold.

8

Pamela Noyes

6 de abr. de 2025

·

Hospedou-se por 3 noites

I was surprised to have to pay for parking. The room I was given was a handicapped room and I'm not sure why. It had no carpet and the floors were a little yucky. They had a peloton that worked! in the gym. Loved that. The reception help were very nice.

I was surprised to have to pay for parking. The room I was given was a handicapped room and I'm not sure why. It had no carpet and the floors were a little yucky. They had a peloton that worked! in the gym. Loved that. The reception help were very nice.

10

Brian

21 de abr. de 2025

·

Hospedou-se por 3 noites

I came to El Paso on a business trip and had meetings downtown and at UTEP. The hotel is pretty much right on the UTEP campus and conveniently located near downtown. I didn't use any of the facilities like the gym or pool but the lobby was nice and there is a restaurant and bar on the premise. There is a Starbucks about a two block walk that opens at 4am for early birds. The staff was really nice and accommodating. Overall, it was great for my business travel and I highly recommend.

I came to El Paso on a business trip and had meetings downtown and at UTEP. The hotel is pretty much right on the UTEP campus and conveniently located near downtown. I didn't use any of the facilities like the gym or pool but the lobby was nice and there is a restaurant and bar on the premise. There is a Starbucks about a two block walk that opens at 4am for early birds. The staff was really nice and accommodating. Overall, it was great for my business travel and I highly recommend.

6

Candi

9 de fev. de 2025

·

Hospedou-se por 1 noite

Elevator stopped working. Had to carry bags 4 flight stairs, with my bad knee. Front desk never ask to help & assist guest. Just said they called someone to come fix it. Hair on bath mat.

Elevator stopped working. Had to carry bags 4 flight stairs, with my bad knee. Front desk never ask to help & assist guest. Just said they called someone to come fix it. Hair on bath mat.

6

Leigh

1 de set. de 2025

·

Hospedou-se por 3 noites

No luggage carts. No valet for transporting bags to the room, or for parking.

No luggage carts. No valet for transporting bags to the room, or for parking.

8

Kenneth

5 de set. de 2025

·

Hospedou-se por 2 noites

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

10

David

17 de abr. de 2023

·

Hospedou-se por 3 noites

The shuttle service (including to and from the airport) was excellent, and the staff was full of helpful suggestions.

The shuttle service (including to and from the airport) was excellent, and the staff was full of helpful suggestions.

8

Luis

14 de jan. de 2025

·

Hospedou-se por 1 noite

Did not like the fact that they now charge $ for parking.

Did not like the fact that they now charge $ for parking.

6

Geri

18 de out. de 2023

·

Hospedou-se por 1 noite

Restaurant and bar area are very nice. Room was okay. Was disappointed to find the jacuzzi was cold and not working. My 10 year old was looking forward to swimming at night but it was too cold. That was the reason for our last minute booking.

Restaurant and bar area are very nice. Room was okay. Was disappointed to find the jacuzzi was cold and not working. My 10 year old was looking forward to swimming at night but it was too cold. That was the reason for our last minute booking.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto: muitos observam quartos limpos e áreas públicas frescas, enquanto outros relatam serviço de quarto não realizado, roupa de cama suja ou com cheiro, itens esquecidos e banheiros que precisam de limpeza mais profunda ou pequenos reparos.

Avaliações dos hóspedes relacionadas

10

Perla

7 de dez. de 2024

·

Hospedou-se por 2 noites

Great staff! Hotel was really nice and clean.

Great staff! Hotel was really nice and clean.

8

MARIA

11 de set. de 2023

·

Hospedou-se por 2 noites

We were there for a weekend and I definitely slept well the two nights that we were there. The pillows, the bed and the comforter were really nice. Not sure exactly what it was - maybe a combination of the three. It was in the perfect location for us to be able to walk to a concert at Don Haskins. This is not a new hotel, so the bathrooms could use some updating. The room and the entire hotel appeared to be clean but when you look closer there were things that could’ve been wiped off or vacuumed up. We found some leftover food in the microwave left by the previous guest. Overall, it was a good weekend and a comfortable stay. I would stay here again.

We were there for a weekend and I definitely slept well the two nights that we were there. The pillows, the bed and the comforter were really nice. Not sure exactly what it was - maybe a combination of the three. It was in the perfect location for us to be able to walk to a concert at Don Haskins. This is not a new hotel, so the bathrooms could use some updating. The room and the entire hotel appeared to be clean but when you look closer there were things that could’ve been wiped off or vacuumed up. We found some leftover food in the microwave left by the previous guest. Overall, it was a good weekend and a comfortable stay. I would stay here again.

4

Scott

23 de mai. de 2023

·

Hospedou-se por 1 noite

This is simply a tired hotel. It’s old in terms of condition. Our first two rooms were not fully cleaned. Zero vacuuming. Smeared mirrors and halfway cleaned toilets and the toilet was broken in one room and didn’t flush. We had to change rooms. The hallways smell. The food for breakfast was ice cold and flavorless and overpriced. I expected that being a Hilton property it would be much nicer. I hope for Hilton’s sake this property is an anomaly.

This is simply a tired hotel. It’s old in terms of condition. Our first two rooms were not fully cleaned. Zero vacuuming. Smeared mirrors and halfway cleaned toilets and the toilet was broken in one room and didn’t flush. We had to change rooms. The hallways smell. The food for breakfast was ice cold and flavorless and overpriced. I expected that being a Hilton property it would be much nicer. I hope for Hilton’s sake this property is an anomaly.

10

Michelle

19 de dez. de 2024

·

Hospedou-se por 1 noite

We have stayed here many times while our child has been a student at UTEP. It is consistently clean and comfortable. There is a full service restaurant on site, as well as multiple dining options ( many fast food, but a few sit down restaurants) nearby.

We have stayed here many times while our child has been a student at UTEP. It is consistently clean and comfortable. There is a full service restaurant on site, as well as multiple dining options ( many fast food, but a few sit down restaurants) nearby.

4

Mequella

4 de jun. de 2025

·

Hospedou-se por 1 noite

The bedding in the room smelled like sweat. It was obvious the sheets had not been changed. Staff was very friendly and changed our room.

The bedding in the room smelled like sweat. It was obvious the sheets had not been changed. Staff was very friendly and changed our room.

8

Phillip

23 de set. de 2025

·

Hospedou-se por 1 noite

The service and cleanliness was very nice. I definitely recommend it. I would stay there again

The service and cleanliness was very nice. I definitely recommend it. I would stay there again

10

Isaac

1 de jan. de 2025

·

Hospedou-se por 1 noite

We only stayed one night but everything was great! The staff were nice and helpful and the room was clean and comfortable.

We only stayed one night but everything was great! The staff were nice and helpful and the room was clean and comfortable.

4

Robert

24 de jun. de 2025

·

Hospedou-se por 1 noite

Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good

Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good

10

Sarah

20 de jan. de 2024

·

Hospedou-se por 1 noite

The hotel is clean and staff were friendly.

The hotel is clean and staff were friendly.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis e razoavelmente espaçosos, com muitos gostando das camas. Várias avaliações dizem que a decoração parece datada e alguns relatam ruído proveniente das unidades de ar condicionado ou mini geladeiras.

Avaliações dos hóspedes relacionadas

4

Gustavo

30 de nov. de 2024

·

Hospedou-se por 2 noites

Elevators weren’t working properly, $10 for parking, ridiculous. AC sounded like a locomotive

Elevators weren’t working properly, $10 for parking, ridiculous. AC sounded like a locomotive

6

Michael

31 de mar. de 2025

·

Hospedou-se por 2 noites

They room at hotel is old and a little outdated you can see a lot of wear and tear especially in the bathroom

They room at hotel is old and a little outdated you can see a lot of wear and tear especially in the bathroom

4

Lance

22 de jan. de 2025

·

Hospedou-se por 2 noites

Very disappointed with the stay. $10 a night for parking. Exceptionally loud AC unit. Nonstop dripping faucet in the bathroom. Dirty bathtub. Hard bed. Flat pillows. Very unimpressed.

Very disappointed with the stay. $10 a night for parking. Exceptionally loud AC unit. Nonstop dripping faucet in the bathroom. Dirty bathtub. Hard bed. Flat pillows. Very unimpressed.

10

Joan

18 de mar. de 2024

·

Hospedou-se por 1 noite

Very nice large room, tv was a great size. Very quiet and very nice area.

Very nice large room, tv was a great size. Very quiet and very nice area.

8

Betty

5 de mai. de 2024

·

Hospedou-se por 1 noite

The shower head was a little weird and wouldn’t stay in place. The hallways were very warm but the rooms weird comfortable and cool.

The shower head was a little weird and wouldn’t stay in place. The hallways were very warm but the rooms weird comfortable and cool.

10

Yvonne

10 de jan. de 2025

·

Hospedou-se por 1 noite

Nice and comfortable, clean

Nice and comfortable, clean

6

Jefferson

22 de mai. de 2023

·

Hospedou-se por 3 noites

This hotel is in desperate need of a renovation. There was trust on the fixtures in the bathroom and the shower curtain rob was damaged, so the shower curtain kept sliding down. The ottoman had a button mission. I told the staff about the shower curtain rod, they took down the room information, and nothing changed. The hotel also had a surfer smell in teh hall at times. The best thing about this hotel was its location.

This hotel is in desperate need of a renovation. There was trust on the fixtures in the bathroom and the shower curtain rob was damaged, so the shower curtain kept sliding down. The ottoman had a button mission. I told the staff about the shower curtain rod, they took down the room information, and nothing changed. The hotel also had a surfer smell in teh hall at times. The best thing about this hotel was its location.

8

Kenneth

5 de set. de 2025

·

Hospedou-se por 2 noites

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

10

Michelle Dawn

5 de ago. de 2025

·

Hospedou-se por 3 noites

Super comfy beds and quiet throughout the hotel. Easy to relax during a stressful personal trip

Super comfy beds and quiet throughout the hotel. Easy to relax during a stressful personal trip

10

Gene

20 de ago. de 2025

·

Hospedou-se por 3 noites

Older hotel, needs a refresh of the guest rooms

Older hotel, needs a refresh of the guest rooms

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente descrita como simpática, prestativa e atenciosa, com check-ins eficientes e suporte das equipes da recepção e do transporte. No entanto, alguns hóspedes experimentaram falta de pessoal, serviço lento ou não responsivo e comunicação inconsistente sobre pedidos ou políticas.

Avaliações dos hóspedes relacionadas

10

Amanuel

4 de nov. de 2025

·

Hospedou-se por 1 noite

Great staff

Great staff

2

krystal

26 de ago. de 2023

·

Hospedou-se por 1 noite

The receptionist, Megan, did not greet us or even look up to acknowledge our presence. In the room, we immediately find a dead bug on the carpet near the bed and what appears to be blood stains on the mattress. We let Megan know about the room and she did not offer any condolences and instead made it seem like we were inconveniencing her. Megan changed our room and we immediately smell like cigarette smoke in the room even though the hotel is supposed to be non-smoking. We decided to just stay in the room despite the cigarette smoke smell because we didn't want to "disturb" Megan anymore. A couple of hours into our stay, the roof starts leaking because of the rain and the leak worsens within only 10 minutes, making the room is uninhabitable. We let Megan know that the roof was leaking in our suite and requested a new room. She was visibly annoyed with us bringing this up despite the fact that we were cordial during all of our encounters. She tried to get us to stay in the leaking room by saying that they didn't have any more rooms available, but we pushed for a new room since it is unacceptable to expect customers to pay for a room that is in that state. Long story short: she “offered” us a different room by slamming the receipt down in front of us and giving us an ultimatum, but she refused to let us see the room and refused to let us talk to her manager, Judith. I tried calling Judith the next day, but she didn’t answer and didn’t call me back. Full review on Yelp

The receptionist, Megan, did not greet us or even look up to acknowledge our presence. In the room, we immediately find a dead bug on the carpet near the bed and what appears to be blood stains on the mattress. We let Megan know about the room and she did not offer any condolences and instead made it seem like we were inconveniencing her. Megan changed our room and we immediately smell like cigarette smoke in the room even though the hotel is supposed to be non-smoking. We decided to just stay in the room despite the cigarette smoke smell because we didn't want to "disturb" Megan anymore. A couple of hours into our stay, the roof starts leaking because of the rain and the leak worsens within only 10 minutes, making the room is uninhabitable. We let Megan know that the roof was leaking in our suite and requested a new room. She was visibly annoyed with us bringing this up despite the fact that we were cordial during all of our encounters. She tried to get us to stay in the leaking room by saying that they didn't have any more rooms available, but we pushed for a new room since it is unacceptable to expect customers to pay for a room that is in that state. Long story short: she “offered” us a different room by slamming the receipt down in front of us and giving us an ultimatum, but she refused to let us see the room and refused to let us talk to her manager, Judith. I tried calling Judith the next day, but she didn’t answer and didn’t call me back. Full review on Yelp

10

Kimberly

19 de ago. de 2024

·

Hospedou-se por 3 noites

Very friendly staff and clean hotel rooms. Will definitely return.

Very friendly staff and clean hotel rooms. Will definitely return.

10

Laura

1 de nov. de 2023

·

Hospedou-se por 2 noites

Extremely clean, and the staff was exceptional. Aaron at the front desk was so helpful and friendly. It made our stay in El Paso even better, and will come here again and again.

Extremely clean, and the staff was exceptional. Aaron at the front desk was so helpful and friendly. It made our stay in El Paso even better, and will come here again and again.

10

Elizabeth

1 de dez. de 2025

·

Hospedou-se por 1 noite

Lovely hotel in a quiet area. The lobby was well appointed. The restaurant serves dinner and has a bar. The menu is limited but very well done, and nice presentation. All staff we encountered was courteous and professional. The room was clean. We did not stay for breakfast the next morning, but they do offer a cook to order breakfast, cost is between $7 and $12 if I remember correctly. I highly recommend this Hilton Garden Inn.

Lovely hotel in a quiet area. The lobby was well appointed. The restaurant serves dinner and has a bar. The menu is limited but very well done, and nice presentation. All staff we encountered was courteous and professional. The room was clean. We did not stay for breakfast the next morning, but they do offer a cook to order breakfast, cost is between $7 and $12 if I remember correctly. I highly recommend this Hilton Garden Inn.

10

TOMMY

1 de out. de 2025

·

Hospedou-se por 1 noite

Staff helped with returning items we accidently left behind.

Staff helped with returning items we accidently left behind.

10

Maria

11 de set. de 2023

·

Hospedou-se por 2 noites

The staff was wonderful and helpful by going above and beyond. From restaurant to driver to front desk to night audit. Al were great!

The staff was wonderful and helpful by going above and beyond. From restaurant to driver to front desk to night audit. Al were great!

8

vincent

22 de fev. de 2025

·

Hospedou-se por 2 noites

The hotel is very understaffed at the reception desk. If 3PM is check-in time, there should not be just one person checking in guests. There was a line of 10 people waiting while reception took 20 minutes per person to accomodate their reservation. Other than that the hotel is very clean.

The hotel is very understaffed at the reception desk. If 3PM is check-in time, there should not be just one person checking in guests. There was a line of 10 people waiting while reception took 20 minutes per person to accomodate their reservation. Other than that the hotel is very clean.

2

Alejandra

17 de abr. de 2025

·

Hospedou-se por 1 noite

When we arrived the service upfront was really unpleasant and seemed bothered by us being there. They helped but seemed forced to assist us. When we arrived to the room it was not clean. In example the sofa bed was dirty. I have photos and video of it.

When we arrived the service upfront was really unpleasant and seemed bothered by us being there. They helped but seemed forced to assist us. When we arrived to the room it was not clean. In example the sofa bed was dirty. I have photos and video of it.

6

Minerva

9 de jun. de 2025

·

Hospedou-se por 2 noites

Male Desk clerk seemed he had lack of training. Also didn’t like the inconvenience of having to return the expired or rancid chocolate bars sold. Don’t mind the price for a FRESH product. Everything else was good.

Male Desk clerk seemed he had lack of training. Also didn’t like the inconvenience of having to return the expired or rancid chocolate bars sold. Don’t mind the price for a FRESH product. Everything else was good.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização muito conveniente ao lado da UTEP e a uma curta caminhada de locais de entretenimento, restaurantes e transporte público; várias avaliações também descrevem um ambiente tranquilo para a área. Alguns hóspedes se sentiram desconfortáveis à noite ao redor da propriedade.

Avaliações dos hóspedes relacionadas

10

Sergio

30 de set. de 2024

·

Hospedou-se por 1 noite

It is located in a great area near many different restaurants, easy access.

It is located in a great area near many different restaurants, easy access.

10

Elizabeth

2 de abr. de 2025

·

Hospedou-se por 1 noite

The garden inn is on a side street that dead-ends at an entry to UTEP, so it is unusually quiet and tranquil for it’s locaftion.

The garden inn is on a side street that dead-ends at an entry to UTEP, so it is unusually quiet and tranquil for it’s locaftion.

6

Margarita

20 de ago. de 2025

·

Hospedou-se por 2 noites

Nothing to eat nearby but mainly burgers and tacos. Homeless people hanging around made me feel unsafe getting in and out my vehicle at night.

Nothing to eat nearby but mainly burgers and tacos. Homeless people hanging around made me feel unsafe getting in and out my vehicle at night.

10

Brian

21 de abr. de 2025

·

Hospedou-se por 3 noites

I came to El Paso on a business trip and had meetings downtown and at UTEP. The hotel is pretty much right on the UTEP campus and conveniently located near downtown. I didn't use any of the facilities like the gym or pool but the lobby was nice and there is a restaurant and bar on the premise. There is a Starbucks about a two block walk that opens at 4am for early birds. The staff was really nice and accommodating. Overall, it was great for my business travel and I highly recommend.

I came to El Paso on a business trip and had meetings downtown and at UTEP. The hotel is pretty much right on the UTEP campus and conveniently located near downtown. I didn't use any of the facilities like the gym or pool but the lobby was nice and there is a restaurant and bar on the premise. There is a Starbucks about a two block walk that opens at 4am for early birds. The staff was really nice and accommodating. Overall, it was great for my business travel and I highly recommend.

6

Lori

24 de jan. de 2025

·

Hospedou-se por 2 noites

Loved that the hotel was right at the entrance of the university, and you could walk to where you needed. Also loved that they had a shuttle to and from the airport. A great feature of the shuttle is that they will shuttle you where you like within a certain mile radius of the hotel. Employees were super nice. I did find the hotel to be a little dated Could definitely use some updating.

Loved that the hotel was right at the entrance of the university, and you could walk to where you needed. Also loved that they had a shuttle to and from the airport. A great feature of the shuttle is that they will shuttle you where you like within a certain mile radius of the hotel. Employees were super nice. I did find the hotel to be a little dated Could definitely use some updating.

10

Paula

30 de dez. de 2023

·

Hospedou-se por 2 noites

Went to Sun Bowl game had an amazing time. The hotel is very close to the stadium. The hotel provided maps to get to the stadium. The front desk was very friendly. The check in and checkout was very easy. The hotel was clean and the room was comfortable. Did not dine at the hotel restaurant so can not review this part.

Went to Sun Bowl game had an amazing time. The hotel is very close to the stadium. The hotel provided maps to get to the stadium. The front desk was very friendly. The check in and checkout was very easy. The hotel was clean and the room was comfortable. Did not dine at the hotel restaurant so can not review this part.

10

Lauren

1 de jul. de 2025

·

Hospedou-se por 1 noite

Great place to stay! Fly in for a skills day at UTEP, location was very convenient!

Great place to stay! Fly in for a skills day at UTEP, location was very convenient!

10

MANUEL

28 de mar. de 2025

·

Hospedou-se por 1 noite

Conveniently located by concert venue, Don Haskins.

Conveniently located by concert venue, Don Haskins.

10

Dawn

7 de fev. de 2025

·

Hospedou-se por 1 noite

Great location

Great location

10

ELIZABETH

25 de mar. de 2024

·

Hospedou-se por 2 noites

It was easy to reach this hotel from the airport, and it is conveniently located with easy freeway access, bars and restaurants, and public transport. There is a tram stop right outside the hotel that takes you to the downtown area and it’s free of charge. The location is also beautiful with beautiful views and the ability to walk the UTEP campus. I will definitely stay here again.

It was easy to reach this hotel from the airport, and it is conveniently located with easy freeway access, bars and restaurants, and public transport. There is a tram stop right outside the hotel that takes you to the downtown area and it’s free of charge. The location is also beautiful with beautiful views and the ability to walk the UTEP campus. I will definitely stay here again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O restaurante e bar no local recebem comentários positivos, mas o café da manhã não é cortesia e geralmente é considerado caro, com problemas ocasionais de qualidade ou disponibilidade. O cardápio e a equipe podem ser limitados às vezes.

Avaliações dos hóspedes relacionadas

8

Mary

7 de ago. de 2024

·

Hospedou-se por 1 noite

It would be nice if they offered a continental breakfast.

It would be nice if they offered a continental breakfast.

6

Hector

10 de nov. de 2023

·

Hospedou-se por 1 noite

What we did not like was that when we did the search for a hotel, we searched for hotels with breakfast included. This property showed up on the search. We booked and were under the impression we would get breakfast included but to our surprise it wasn't. The property should not show up on those results. Is it Expedia's fault or the Hilton Garden Inn? I don't know. But that was the one thing we asked for and did not get. Bummer.

What we did not like was that when we did the search for a hotel, we searched for hotels with breakfast included. This property showed up on the search. We booked and were under the impression we would get breakfast included but to our surprise it wasn't. The property should not show up on those results. Is it Expedia's fault or the Hilton Garden Inn? I don't know. But that was the one thing we asked for and did not get. Bummer.

10

Elizabeth

1 de dez. de 2025

·

Hospedou-se por 1 noite

Lovely hotel in a quiet area. The lobby was well appointed. The restaurant serves dinner and has a bar. The menu is limited but very well done, and nice presentation. All staff we encountered was courteous and professional. The room was clean. We did not stay for breakfast the next morning, but they do offer a cook to order breakfast, cost is between $7 and $12 if I remember correctly. I highly recommend this Hilton Garden Inn.

Lovely hotel in a quiet area. The lobby was well appointed. The restaurant serves dinner and has a bar. The menu is limited but very well done, and nice presentation. All staff we encountered was courteous and professional. The room was clean. We did not stay for breakfast the next morning, but they do offer a cook to order breakfast, cost is between $7 and $12 if I remember correctly. I highly recommend this Hilton Garden Inn.

10

Miguel A.

17 de jun. de 2024

·

Hospedou-se por 1 noite

When I’m in El Paso and I’m too lazy to drive home this is where I’ll stay. It’s close to great restaurants and to shopping and downtown. Their breakfast is WAY OVERPRICED but delish

When I’m in El Paso and I’m too lazy to drive home this is where I’ll stay. It’s close to great restaurants and to shopping and downtown. Their breakfast is WAY OVERPRICED but delish

6

Randall

23 de mar. de 2025

·

Hospedou-se por 1 noite

charge for parking. no breakfast included, room not as clean

charge for parking. no breakfast included, room not as clean

8

Francis

15 de jun. de 2024

·

Hospedou-se por 3 noites

What i really like was the fast housekeeping service, but didn't like not having continantal breakfast.

What i really like was the fast housekeeping service, but didn't like not having continantal breakfast.

8

Kenneth

5 de set. de 2025

·

Hospedou-se por 2 noites

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

10

Kellie

24 de nov. de 2023

·

Hospedou-se por 1 noite

Parking was easy and convenient, dining choices were very limited and only one person working bar and dining was not good, took a little longer for the food

Parking was easy and convenient, dining choices were very limited and only one person working bar and dining was not good, took a little longer for the food

10

Danny

28 de jan. de 2024

·

Hospedou-se por 2 noites

Breakfast ran out of coffee and nowhere to sit

Breakfast ran out of coffee and nowhere to sit

4

Robert

24 de jun. de 2025

·

Hospedou-se por 1 noite

Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good

Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Dennis

há 2 semanas

·

Hospedou-se por 7 noites

Prima hotel dicht bij eet en drink gelegenheden School vriendelijk personeel

Prima hotel dicht bij eet en drink gelegenheden School vriendelijk personeel

10

Susan

há 4 semanas

·

Hospedou-se por 1 noite

Comfortable lobby! Thanks for the ice water - very refreshing.

Comfortable lobby! Thanks for the ice water - very refreshing.

10

Mari

11 de set. de 2026

·

Hospedou-se por 2 noites

This is the best and only hotel near the SUN BOWL for any concerts!!!! It’s just 8min walk away! Great lobby Kitcken breakfast option buffet/alacarte available. Staff was friendly. Rooms need updating but spacious and clean. A roof top and or pool bar would be great for after venue event gatherings. Also close to downtown sight seeing. Public bus stop outside hotel very convenient. Highly recommend this hotel

This is the best and only hotel near the SUN BOWL for any concerts!!!! It’s just 8min walk away! Great lobby Kitcken breakfast option buffet/alacarte available. Staff was friendly. Rooms need updating but spacious and clean. A roof top and or pool bar would be great for after venue event gatherings. Also close to downtown sight seeing. Public bus stop outside hotel very convenient. Highly recommend this hotel

10

Fabiola

11 de set. de 2026

·

Hospedou-se por 1 noite

Hotel muy limpio y cómodo

Hotel muy limpio y cómodo

10

Veronica

6 de set. de 2026

·

Hospedou-se por 1 noite

Great clean rooms and friendly staff.

Great clean rooms and friendly staff.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-10-28: 226.99245798513795USD
2026-10-29: 198.46309665975951USD
2026-10-30: 140.73038189149474USD
2026-10-31: 138.72540257876585USD
2026-11-01: 128.67069320732116USD
2026-11-02: 158.59562198062133USD
2026-11-03: 213.436383911499USD
2026-11-04: 198.47392377410887USD
2026-11-05: 188.64365181463623USD
2026-11-06: 178.65136407183837USD
2026-11-07: 220.2833694402466USD
2026-11-08: 144.45071945736694USD
2026-11-09: 160.45684882928467USD
2026-11-10: 198.60354319958495USD
2026-11-11: 198.60354319958495USD
2026-11-12: 255.48938895858763USD
2026-11-13: 137.03141810316467USD
2026-11-14: 138.72540257876585USD
2026-11-15: 125.06027549780273USD
2026-11-16: 155.02554674505615USD
2026-11-17: 170.26504163406372USD
2026-11-18: 181.98257990716553USD
2026-11-19: 163.85197353424073USD
2026-11-20: 138.72540257876585USD
2026-11-21: 134.77170415502928USD
2026-11-22: 105.66983153823853USD
2026-11-23: 135.03095150450133USD
2026-11-24: 134.02072394577027USD
2026-11-25: 134.77170415502928USD
2026-11-26: 135.03095150450133USD
2026-11-27: 115.37045857667542USD
2026-11-28: 115.37045857667542USD
2026-11-29: 126.02889430311583USD
2026-11-30: 111.01545154486084USD
2026-12-01: 115.02637050306701USD
2026-12-02: 121.03774756141662USD
2026-12-03: 121.03774756141662USD
2026-12-04: 108.02476290330505USD
2026-12-05: 121.03774756141662USD
2026-12-06: 108.02476290330505USD
2026-12-07: 113.02591240292358USD
2026-12-08: 122.01797534490966USD
2026-12-09: 121.03774756141662USD
2026-12-10: 111.01545154486084USD
2026-12-11: 138.76063744226073USD
2026-12-12: 259.2470605223694USD
2026-12-13: 108.02476290330505USD
2026-12-14: 109.02499620263671USD
2026-12-15: 118.74082709317017USD
2026-12-16: 140.02209824620056USD
2026-12-17: 138.03164290397643USD
2026-12-18: 107.02453810249328USD
2026-12-19: 226.05182480584716USD
2026-12-20: 134.02072394577027USD
2026-12-21: 112.02567910359191USD
2026-12-22: 110.03522376136779USD
2026-12-23: 141.03233430345153USD
2026-12-24: 137.4939245530243USD
2026-12-25: 117.01682584529114USD
2026-12-26: 116.56953174604797USD
2026-12-27: 127.58805825906371USD
2026-12-28: 138.8618378171997USD

Esta propriedade oferece serviço de traslado do aeroporto. Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono e detector de fumaça
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).

A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Há possibilidade de check-in sem contato e check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã feito na hora: entre USD 10 e USD 17 para adultos, e entre USD 8 e USD 17 para crianças
Taxa para estacionamento coberto sem manobrista: USD 10 por dia (privilégios de entrada e saída)
Taxa para animais de estimação: USD 75 por acomodação, por estadia
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.