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Comfort Suites Fairview Heights Saint Louis


Équipements

  • Parking

  • Wi-Fi gratuit

  • Piscine

  • Piscine intérieure

  • Piscine extérieure chauffée

  • Parking gratuit

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Description de l'établissement

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness.
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Avis des voyageurs

Équipements

7.2

Propreté

7.1

Chambres

8.5

Service

8

Emplacement

8.4

Repas

8.2

10

Alicia

EXP-logo

13 juil. 2022

·

A séjourné 1 nuit

.
.

2

Quela

IAN-logo

la semaine dernière

·

A séjourné 2 nuits

My stay at the Comfort Suites Fairview Heights–St. Louis was horrible. The hotel is extremely outdated, poorly maintained, and smells terrible the moment you walk inside. The online photos are misleading and do not reflect the actual condition of the property. The carpets, walls, furniture, and elevator all looked worn down and dirty. The indoor pool looked unclean, and I was locked out of my room twice because my key card stopped working. The worst part? I was bitten by what appeared to be bed bugs. When I reported it, the front desk acted unconcerned and the manager promised reimbursement that I never received. Afterward, they stopped responding completely.
My stay at the Comfort Suites Fairview Heights–St. Louis was horrible. The hotel is extremely outdated, poorly maintained, and smells terrible the moment you walk inside. The online photos are misleading and do not reflect the actual condition of the property. The carpets, walls, furniture, and elevator all looked worn down and dirty. The indoor pool looked unclean, and I was locked out of my room twice because my key card stopped working. The worst part? I was bitten by what appeared to be bed bugs. When I reported it, the front desk acted unconcerned and the manager promised reimbursement that I never received. Afterward, they stopped responding completely.

6

Sylvia

IAN-logo

il y a 2 semaines

·

A séjourné 1 nuit

The evening check-in was pleasant and quick. Our room was clean but needs to be updated. Bed and sofa/sofa bed were not comfortable at all. We only stayed one night. We went down next morning for breakfast but on our way up, our key card was deactivated as was another family members. We went down and morning rep was NOT very pleasant at all. We told her card was deactivated and she just asked for the card. Did not ask our names to confirm or anything. When we actually checked out she just said to drop key card in basket. I had to ask for a receipt and didn't get a thank you. Plenty choices for meals.
The evening check-in was pleasant and quick. Our room was clean but needs to be updated. Bed and sofa/sofa bed were not comfortable at all. We only stayed one night. We went down next morning for breakfast but on our way up, our key card was deactivated as was another family members. We went down and morning rep was NOT very pleasant at all. We told her card was deactivated and she just asked for the card. Did not ask our names to confirm or anything. When we actually checked out she just said to drop key card in basket. I had to ask for a receipt and didn't get a thank you. Plenty choices for meals.

2

Patrick

IAN-logo

il y a 3 semaines

·

A séjourné 3 nuits

This was the worst hotel I have ever stayed at. They not only charged for early checkin but the room smelled like wet dog and wasn't really clean. Couldn't get any extra pillows for my bad back and they were very rude when we asked for anything.
This was the worst hotel I have ever stayed at. They not only charged for early checkin but the room smelled like wet dog and wasn't really clean. Couldn't get any extra pillows for my bad back and they were very rude when we asked for anything.

4

Steve

IAN-logo

19 avr. 2026

·

A séjourné 3 nuits

When we arrived there was no staff to check us in. We waited over 25 minutes ringing the bell. Attempted to call the number to the hotel and it went straight to voicemail. Finally a girl came out of one of the rooms nearby looking like she just woke up to check us in. No apologies. Then we make it to the room. Reason we had booked this was because of the 2 queens and a pull out. The pull out was a joke! The mattress on it was as thick as cardboard so if you like bars in your back then you’re in luck. Also no linen for the pull out so I had to go down and talk to our sleepy lobby attendant. Don’t expect your room to be made up during the stay. Also the air is random in the room where it will blast cold air about once an hour. Made the mistake of staying here and if it were any longer I would’ve changed hotels.
When we arrived there was no staff to check us in. We waited over 25 minutes ringing the bell. Attempted to call the number to the hotel and it went straight to voicemail. Finally a girl came out of one of the rooms nearby looking like she just woke up to check us in. No apologies. Then we make it to the room. Reason we had booked this was because of the 2 queens and a pull out. The pull out was a joke! The mattress on it was as thick as cardboard so if you like bars in your back then you’re in luck. Also no linen for the pull out so I had to go down and talk to our sleepy lobby attendant. Don’t expect your room to be made up during the stay. Also the air is random in the room where it will blast cold air about once an hour. Made the mistake of staying here and if it were any longer I would’ve changed hotels.

137 Ludwig Drive, Fairview Heights, Illinois, États-Unis d’Amérique

Emplacement

Pratique pour explorer Fairview Heights, Comfort Suites Fairview Heights - St. Louis se situe dans le quartier des affaires, à 3 min en voiture de St. Claire Square Mall (centre commercial) et à 10 min de Cahokia Mounds State Historic Site (site historique d'état). Cet hôtel se trouve à 12,9 km de Sanctuaire national de Notre-Dame des Neiges et à 19,2 km de Gateway International Raceway (circuit automobile).

St. Claire Square Mall (centre commercial)(1.2 miles)

Parcours de golf Stonewolf(1.9 miles)

Bowling St. Clair Bowl(2.8 miles)

Parc de Pleasant Ridge(2.9 miles)

Parcours de golf de Far Oaks(3.3 miles)

Complexe sportif O'Fallon Family Sports Park(4.1 miles)

Plus d'informations sur l'emplacement

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

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Arrivée

Départ

De 15:00 à 00:00

Avant 11:00


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