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Embassy Suites by Hilton Chicago Lombard Oak Brook

162 US$

/ noche

Promedio para septiembre

Embassy Suites by Hilton Chicago Lombard Oak Brook - Image 1

Embassy Suites by Hilton Chicago Lombard Oak Brook - Habitación

Embassy Suites by Hilton Chicago Lombard Oak Brook - Habitación

Embassy Suites by Hilton Chicago Lombard Oak Brook - Recepción

Embassy Suites by Hilton Chicago Lombard Oak Brook - Piscina

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162 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Embassy Suites by Hilton Chicago Lombard Oak Brook, los precios por noche son de 128 US$ de media en el mes más barato (diciembre) y de 204 US$ en el mes más caro (julio), según los últimos 12 meses.

Precio medio por noche en Embassy Suites by Hilton Chicago Lombard Oak Brook por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	134 US$
febrero	137 US$
marzo	132 US$
abril	165 US$
mayo	172 US$
junio	195 US$
julio	204 US$
agosto	160 US$
septiembre	162 US$
octubre	154 US$
noviembre	139 US$
diciembre	128 US$

Más caro: julio (aprox. 204 US$)

Más barato: diciembre (aprox. 128 US$)

Acerca de esta propiedad

No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y una televisión en la zona común.

Servicios

No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y una televisión en la zona común.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, check-out exprés y tintorería a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. El desayuno completo gratuito se ofrece entre semana de 06:00 a 09:00, mientras que el horario de sábados y domingos es de 07:00 a 10:30.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 262 habitaciones con aire acondicionado, frigorífico y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si decides alojarte en Embassy Suites by Hilton Chicago Lombard Oak Brook de Lombard, estarás en el barrio financiero y a menos de cinco minutos en coche de Centro comercial de Oakbrook y Centro comercial Yorktown. Además, este hotel se encuentra a 23,7 km de Donald E. Stephens Convention Center y a 3,3 km de Advocate Good Samaritan Hospital.

Qué hay cerca

Centro comercial Yorktown(0.2 millas)
Advocate Good Samaritan Hospital(2.1 millas)
Centro comercial de Oakbrook(2.5 millas)
Rush Health(2.6 millas)
Mayslake Peabody Mansion(3.1 millas)
Drury Lane Theater(3.1 millas)
Parque Ty Warner(3.7 millas)
Morton Arboretum(3.8 millas)
Elmhurst Hospital - Main Campus(4.2 millas)
Campo de golf Oak Brook(4.3 millas)
Lizzadro Museum of Lapidary Art(4.3 millas)
College of DuPage (universidad)(4.3 millas)
Parque Lilacia(4.4 millas)
Elmhurst College(5.3 millas)
Graue Mill and Museum(5.6 millas)
Aeropuerto Internacional Chicago-O'Hare (ORD)(19.4 millas)
Aeropuerto Midway de Chicago (MDW)(24.7 millas)
Chicago, Illinois (DPA-Aeropuerto de DuPage)(17.6 millas)
Chicago, IL (PWK-Chicago Executive)(25.3 millas)

Servicio de lavandería
Ascensor
Centro de negocios
Personal multilingüe
Salas de reuniones
Campo de golf (cercano)

Ubicación

707 E Butterfield Road, Lombard, Illinois, Estados Unidos

Centro comercial Yorktown (0.2 millas)

Advocate Good Samaritan Hospital (2.1 millas)

Centro comercial de Oakbrook (2.5 millas)

Rush Health (2.6 millas)

Mayslake Peabody Mansion (3.1 millas)

Drury Lane Theater (3.1 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8.2

Muy bueno

Basado en 1802 comentarios verificados

¿Quién se queda aquí?

Trabajo

18%

Pareja

22%

Familia

50%

Grupo

6%

Solo/a

1%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Embassy Suites by Hilton Chicago Lombard Oak Brook, los viajeros destacan las espaciosas suites y el abundante desayuno gratuito con bebidas por la noche, mientras que las preocupaciones recurrentes incluyen una piscina a menudo concurrida y con mantenimiento inconsistente, así como un mobiliario anticuado.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Embassy Suites by Hilton Chicago Lombard Oak Brook, los viajeros destacan las espaciosas suites y el abundante desayuno gratuito con bebidas por la noche, mientras que las preocupaciones recurrentes incluyen una piscina a menudo concurrida y con mantenimiento inconsistente, así como un mobiliario anticuado.

La ubicación es un punto fuerte, con fácil acceso a tiendas, restaurantes y autopistas. Las opiniones sobre el servicio varían desde excepcionales hasta poco útiles, con menciones a respuestas lentas en la recepción y deficiencias en el servicio de limpieza. El ruido proveniente de grupos grandes y la música del atrio, interrupciones periódicas en los ascensores y una tarifa de estacionamiento poco apreciada aparecen en múltiples reseñas. Espere suites espaciosas y beneficios sólidos, pero un mantenimiento variable y áreas comunes concurridas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina y el jacuzzi son puntos débiles frecuentes: a menudo están concurridos, a veces turbios o cerrados, y los ascensores sufren interrupciones. A los huéspedes les gusta la recepción nocturna y el bar, pero las quejas se centran en el estacionamiento de pago y los problemas ocasionales con el equipo del gimnasio.

Reseñas de huéspedes relacionadas

6

Tim

27 oct 2025

·

Se alojó 2 noches

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

8

Jason

21 abr 2025

·

Se alojó 1 noche

Hot tub not working main reason we booked here

Hot tub not working main reason we booked here

10

Dominique

23 abr 2025

·

Se alojó 1 noche

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

10

Pamela

10 mar 2025

·

Se alojó 2 noches

Pool area needs attention

Pool area needs attention

8

James

22 jun 2025

·

Se alojó 1 noche

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

10

Kimbelry

26 sept 2025

·

Se alojó 1 noche

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

6

Raymond

1 abr 2025

·

Se alojó 2 noches

The elevators were not working and the pool was closed

The elevators were not working and the pool was closed

8

Samuel

30 oct 2025

·

Se alojó 3 noches

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

8

steve

28 jul 2025

·

Se alojó 3 noches

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

4

Kate

28 jul 2025

·

Se alojó 1 noche

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: varios huéspedes encontraron las suites y las áreas comunes limpias, mientras que otros informaron olores, muebles manchados o desgastados y tareas de limpieza omitidas.

Reseñas de huéspedes relacionadas

4

Aman

5 ago 2025

·

Se alojó 3 noches

Dirty rooms and bathrooms

Dirty rooms and bathrooms

10

Donna

30 nov 2025

·

Se alojó 2 noches

Clean rooms

Clean rooms

6

Nataly

12 ago 2025

·

Se alojó 2 noches

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

4

Ridwaan

13 ago 2025

·

Se alojó 1 noche

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

4

tania

30 oct 2024

·

Se alojó 1 noche

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

4

Georgetta

4 jun 2024

·

Se alojó 1 noche

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

4

Meredith

20 feb 2025

·

Se alojó 1 noche

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

2

Hailan

13 jul 2025

·

Se alojó 1 noche

It is notClean hotel,

It is notClean hotel,

6

Tiffani

16 jul 2025

·

Se alojó 1 noche

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

10

Jonathan

6 ago 2025

·

Se alojó 2 noches

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las suites son espaciosas y prácticas para familias, pero la decoración y el mobiliario se sienten anticuados, los sofás cama pueden ser incómodos y algunos informan de un aire acondicionado débil o ruidos molestos del sistema de calefacción. El ruido del atrio o de grandes grupos puede llegar a los pisos inferiores.

Reseñas de huéspedes relacionadas

8

Kimia

4 ago 2025

·

Se alojó 4 noches

Old furniture and fixures falling apart

Old furniture and fixures falling apart

6

Lytiesa

5 nov 2025

·

Se alojó 1 noche

Hotel outdated

Hotel outdated

8

Elliott

29 sept 2025

·

Se alojó 4 noches

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

10

Jhalynn

19 ago 2025

·

Se alojó 4 noches

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

6

KATHERINE

29 jul 2025

·

Se alojó 4 noches

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

6

Walkesha

30 nov 2025

·

Se alojó 2 noches

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

6

Melissa

26 oct 2025

·

Se alojó 2 noches

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

8

Joanne

1 sept 2025

·

Se alojó 2 noches

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

6

Matthew

28 mar 2025

·

Se alojó 3 noches

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

8

Michelle

8 oct 2025

·

Se alojó 1 noche

Sofa bed not real comfy but was expected. Room had a musty smell

Sofa bed not real comfy but was expected. Room had a musty smell

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Las opiniones sobre el servicio son variadas: muchos mencionan a un personal amable y servicial, así como a camareros atentos, pero otros citan una recepción lenta o que no responde, frustraciones por reservas o facturación, y un servicio de limpieza que no cumple con las expectativas.

Reseñas de huéspedes relacionadas

10

Jon

22 nov 2025

·

Se alojó 2 noches

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Tasneem

4 ago 2025

·

Se alojó 5 noches

Excellent Service, very courteous, very professional and very personalized

Excellent Service, very courteous, very professional and very personalized

2

Stephanie

5 dic 2024

·

Se alojó 1 noche

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

2

Daniel

23 jul 2025

·

Se alojó 1 noche

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

10

Justine

2 mar 2025

·

Se alojó 1 noche

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

2

Tina

21 jun 2025

·

Se alojó 2 noches

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

2

Beth

28 mar 2025

·

Se alojó 1 noche

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

10

Shak

25 ago 2025

·

Se alojó 2 noches

Excellent play to stay, located in a very safe beautiful area.

Excellent play to stay, located in a very safe beautiful area.

10

Sariah

28 may 2025

·

Se alojó 2 noches

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

4

Heather

4 oct 2025

·

Se alojó 1 noche

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación conveniente en los suburbios cerca de tiendas, restaurantes, un centro comercial y autopistas; base funcional para viajes a Chicago. Algunos sintieron que no estaba cerca de las atracciones del centro de la ciudad.

Reseñas de huéspedes relacionadas

8

Greg

22 feb 2025

·

Se alojó 3 noches

We had a great stay with easy access to downtown Chicago

We had a great stay with easy access to downtown Chicago

8

Antionette

5 ago 2025

·

Se alojó 2 noches

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

10

James

3 oct 2024

·

Se alojó 1 noche

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

10

JENNIFER

27 ago 2025

·

Se alojó 1 noche

Great price, excellent location and wonderful staff!

Great price, excellent location and wonderful staff!

10

PHUONG

17 nov 2024

·

Se alojó 4 noches

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

8

Craig

12 ago 2024

·

Se alojó 3 noches

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

10

Cierria Quantayye

28 ago 2025

·

Se alojó 3 noches

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

8

Roland

18 nov 2024

·

Se alojó 2 noches

Close to Portillos

Close to Portillos

6

Wameedh

20 ago 2025

·

Se alojó 3 noches

Not close to anything really. Old, excessive wear and tear all over. Smells bad

Not close to anything really. Old, excessive wear and tear all over. Smells bad

10

Debra

22 jun 2025

·

Se alojó 3 noches

Great location

Great location

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es un punto destacado con tortillas hechas al momento y una amplia variedad, además de una recepción nocturna gratuita. Las quejas ocasionales mencionan horarios de cierre tempranos o cambios en la calidad los fines de semana, así como una amabilidad inconsistente del personal.

Reseñas de huéspedes relacionadas

10

Sariah

8 abr 2025

·

Se alojó 2 noches

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

10

Ellen

1 sept 2024

·

Se alojó 3 noches

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

6

Vanisse

1 jul 2024

·

Se alojó 3 noches

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

10

Melissa

26 nov 2024

·

Se alojó 2 noches

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

10

Jon

22 nov 2025

·

Se alojó 2 noches

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Marisa

31 jul 2025

·

Se alojó 2 noches

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

10

Andrew

5 ago 2025

·

Se alojó 1 noche

Great Breakfast

Great Breakfast

8

Gwendolyn

17 ago 2025

·

Se alojó 3 noches

Loved the breakfast and happy hour vouchers

Loved the breakfast and happy hour vouchers

10

Joy Lynn

20 nov 2025

·

Se alojó 2 noches

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

10

Trisha

1 dic 2024

·

Se alojó 2 noches

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

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8

Salvador

6 jul 2026

·

Se alojó 5 noches

Es un buen hotel aunque está un poco viejo. Necesita una renovación pronto. Por ejemplo, el día de mi llegada los ascensores no funcionaban. El desayuno es bueno. El gimnasio es muy pequeño y no muy bien equipado.

Es un buen hotel aunque está un poco viejo. Necesita una renovación pronto. Por ejemplo, el día de mi llegada los ascensores no funcionaban. El desayuno es bueno. El gimnasio es muy pequeño y no muy bien equipado.

8

Armando

9 jun 2026

·

Se alojó 2 noches

Muy buenas instalaciones, buen ambiente. Excelente staff. Thank You.

Muy buenas instalaciones, buen ambiente. Excelente staff. Thank You.

10

Adriana

16 may 2026

·

Se alojó 1 noche

Muy bueno todo

Muy bueno todo

10

Elizabeth

16 may 2026

·

Se alojó 1 noche

Si todo estuvo bien

Si todo estuvo bien

8

José Ángel

12 may 2026

·

Se alojó 4 noches

Sin comentarios

Sin comentarios

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 02:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9 $188	10 $175	11 $197	12 $237
13 $135	14	15	16 $414	17 $414	18 $422	19 $405
20 $134	21 $169	22 $228	23 $558	24 $363	25 $388	26 $313
27 $177	28 $152	29 $161	30 $161

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 21 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Piscina disponible de 06:00 a 22:00.
Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 17 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
Se recomienda acceder a este alojamiento en coche.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Aparcamiento al aire libre: 12.50 USD por día (entrada y salida libre)
Mascotas: 75 USD por alojamiento, por estancia (máx. 125.00 USD por estancia)
No se cobran tasas por los animales de servicio

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.